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Residence Inn Winston-Salem University Area

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7835 North Point Boulevard, Winston Salem, NC 27106
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Residence Inn Winston-Salem University Area
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Residence Inn Winston-Salem University Area
Residence Inn Winston-Salem University Area
Residence Inn Winston-Salem University Area
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233 reviews from our community

Traveler rating
    170
    42
    9
    3
    9
See reviews for
102
11
5
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (67)
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    (67)
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    (52)
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    (47)
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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 2 days ago NEW

Usually I like staying in Residence Inns for my trips but not in Winston Salem. This is was the worst Residence Inn in my experience. The room smelled so bad from cleaning supplies and cleaning spray. The bathroom was dirty. We stayed on the first floor and people above us were very loud early in the morning - it sounded... More 

Was this review helpful? Yes 1
Chocowinity, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

This was conveniently located near Old Salem, and lots of places to shop and eat. The staff were the reason I wanted to write a review. They could not have been nicer or more accommodating. In particular Betty, Wanda and Theresa - the Breakfast Ladies - were amazing. They kept up with the very busy weekend guests and had time... More 

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Winston Salem, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My boys and I had an amazing stay. The breakfast ladies were fantastic. They got to know my boys personally and made such an impact that my 10 yr old thanked them for all they did for us while we were there without any prompting what so ever. Tandra in housekeeping took phenomenal care of us as well. The front... More 

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Durham, North Carolina
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband and I stayed here for two nights so he could attend a Science conference. We were allowed to have early check in and delighted in the fresh baked cookies in the lobby. The suite was comfortable and spotless. Breakfast was very good. I enjoyed the waffles especially. We travel frequently and try to stay in this chain. I... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Warm service, fresh baked cookies and delicious waffles are a great combination. Thank you for staying with us while visiting the area for your husband's conference. We look forward to your visiting us again in the future. More 

Sumter, South Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

During our weekend stay, there were a few problems with our suite (upstairs commode would not flush and light over sink did not work) but the desk clerk handled our concerns right away. Aureana was especially helpful. The ladies at the breakfast bar, Betty, Wanda and Theresa were so sweet and helpful. The options for breakfast were excellent.

Was this review helpful? Yes
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Aryanna, Betty, Wanda and Theresa would like to thank you for your recognition of their performance. I apologize for the maintenance concerns you had while staying at our property. We do look forward to providing you excellent service in the future. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was beautiful and Private. Once inside, I didn't want to leave. Breakfast was lovely with a variety of items to choose from. The customer service from check-in to check-out was great. Location of hotel is not the best; but overall many positives to lessen this negative. Looking forward to visiting my family again and staying!!!

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We appreciate your taking the time to provide us feedback on your stay. Thank you for choosing our property while visiting your family in the Winston-Salem area. We look frward to your visiting us in the future, and thank you again for taking the time to let us know about your experience. More 

Berkeley Heights, NJ
Contributor
19 reviews 19 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Positives: Front desk staff was very pleasant at check in and many breakfast choices. Negatives: Our room at check in was not as clean as it could be. the bathroom and cabinets and kitchen was covered in dust as evidenced when I ran my finger across it. In addition our room smelled of smoke. When I called the front desk... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience. Your feedback indicates there were areas we did not meet your expectations. I would like to speak with you further, and ask that you please contact me at the property. More 

Mount Kisco, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We loved the spacious accomadations on two levels with two bathrooms. It gave everyone the space they needed. The little kitchen with a table was great for a family chat and late night snack. The rooms are in small building clustered around a court yard which gives it a nice residential feeling. Loved the fitness room and equipment. The breakfast... More 

Was this review helpful? Yes
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We appreciate your staying with us, and making us your home away from home on your visit. We are driven by our spirit to serve, and we love when our guests recognize that committment. Hosting your family keeps us motivated, and we look forward to providing exceptional service on any future visits to the Winston-Salem Area. More 

Norman, Oklahoma
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here a couple nights while visiting Wake Forest. This is an older Residence Inn which has advantages and disadvantages. First the service was very good. Front desk was helpful as I called about some barking dogs in another unit and they took care of it quickly. The breakfast ladies were very helpful and nice. So to the advantages... More 

Was this review helpful? Yes 1
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you for taking time to provide us feedback on your stay at our property. Your thoughful and detailed review is appreciated. We love accommodating our prospective Wake Forest University families and wish you the best in your college visits. We look forward to accommodating your family again in the future. More 

San Diego, California
1 review
5 of 5 stars Reviewed 5 weeks ago

My daughter and I were visiting Wake Forest and stayed a night in the Residence Inn in Winston- Salem. We found that the service was great on our stay at this hotel and we were so pleased that we wanted to write a review. Also at breakfast in the morning Cynthia was very kind, very positive, and helpful. Overall, we... More 

Was this review helpful? Yes
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

It was great for the team to hear about your experience at our property. Your feedback is invaluable. Cynthia is one of our Service Stars. She is part of the 2014 Residence Inn Brand Winners for Breakfast Staff & Service, as well as a 2nd Place Winner for the 2014 Residence Inn Brand's Making Social Connections for our Evening Social... More 

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