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Residence Inn Winston-Salem University Area

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7835 North Point Boulevard, Winston Salem, NC 27106
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Residence Inn Winston-Salem University Area
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Residence Inn Winston-Salem University Area
Residence Inn Winston-Salem University Area
Residence Inn Winston-Salem University Area
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226 reviews from our community

Traveler rating
    166
    41
    9
    3
    7
See reviews for
98
11
5
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Mount Kisco, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

We loved the spacious accomadations on two levels with two bathrooms. It gave everyone the space they needed. The little kitchen with a table was great for a family chat and late night snack. The rooms are in small building clustered around a court yard which gives it a nice residential feeling. Loved the fitness room and equipment. The breakfast... More 

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Norman, Oklahoma
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here a couple nights while visiting Wake Forest. This is an older Residence Inn which has advantages and disadvantages. First the service was very good. Front desk was helpful as I called about some barking dogs in another unit and they took care of it quickly. The breakfast ladies were very helpful and nice. So to the advantages... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you for taking time to provide us feedback on your stay at our property. Your thoughful and detailed review is appreciated. We love accommodating our prospective Wake Forest University families and wish you the best in your college visits. We look forward to accommodating your family again in the future. More 

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

My daughter and I were visiting Wake Forest and stayed a night in the Residence Inn in Winston- Salem. We found that the service was great on our stay at this hotel and we were so pleased that we wanted to write a review. Also at breakfast in the morning Cynthia was very kind, very positive, and helpful. Overall, we... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

It was great for the team to hear about your experience at our property. Your feedback is invaluable. Cynthia is one of our Service Stars. She is part of the 2014 Residence Inn Brand Winners for Breakfast Staff & Service, as well as a 2nd Place Winner for the 2014 Residence Inn Brand's Making Social Connections for our Evening Social... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I met the #1 Breakfast staff at Residence Inn! Wanda, Betty & Teresa were Excellent.!!The rooms were spotlessly Beautiful. Our private oasis from the hustle and bustle of our work life. Can't wait to do a weekend getaway again!!

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you for taking the time to provide us feedback on your stay at the Property. Betty, Theresa, and Wanda were recognized as the 2014 Residence Inn Overall Winners for Breakfast Staff & Service within our Brand. They are a special group of ladies, and I will relay your compliments to our team. Please visit us again when your return... More 

Radford, Virginia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a two night in the large two bedroom unit.. Had to be moved from my first room since the first one was smoked out!!! Next unit had a nice upstairs split room with a king bed downstairs and queen bed( looked like a double even checked my reservation) upstairs.. Bedding And sheets were nice as was the kitchen..... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience, and I would like to speak with you further if possible. Please give me a call so that we may discuss your visit, and address your concerns. I look forward to speaking with you. More 

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I are allergic to cats, though we love dogs. As soon as we walked into our two-room suite, I sensed cat hairs. The Residence Inn is pet-friendly, but the front-desk staff said no one had been in our room with cats. The next day, the front office said sometimes people sneak animals into their room. The hotel... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience. As a pet-friendly hotel, we do have specific steps we take in cleaning the rooms which have had pets, recognizing that we have guests who do have allergies. Please contact me at the property, so I may be able to further address your concerns with your stay. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 18, 2015

On par with the Marriott Brand this Residence Inn is another high quality outstanding property! The staff is amazing! Ms. Annie the General Manager especially was so friendly and welcoming. During my stay there we developed a really good rapport which I sincerely enjoyed. The rest of the team were so helpful, they go out of their way to do... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you so much for recognizing the team members by name. Our spirit to serve is evident in our team's performance, and it is wonderful when our guests recognize our committment. Please visit us again when you return to the Winston-Salem Area. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

Customer service was amazing here ~ they made me feel like family. Front desk staff (Tyler, Brandy with red hair), housekeeping (Debbie and Isaiah) and last but not least the breakfast ladies (Theresa, Cynthia, Wanda and Betty) - breakfast was awesome!! The rooms were clean and modern. Very comfy bed and pillows. Erica E.

Was this review helpful? Yes 1
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We are passionate about providing great service to all of our guests, and being their home away from home. Our associates love to be recognized, and thank you for taking the time to include the memorable moments of your stay, as well as the names of our superstars! We thank you for choosing to stay with us, and for recognizing... More 

Falls Church, Virginia
Top Contributor
90 reviews 90 reviews
46 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed January 21, 2015

This was my first visit to a Residence Inn. I was pleasantly surprised….the hotel was clean, quiet and had everything we needed for our two night stay. The quality of the breakfast was better than I expected. We had hiked at Hanging Rock and were exhausted at night so we ate at the North Point Grill (walking distance) both nights.... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you for your feedback regarding your stay at our property. Our team is passionate about our guests and our Residence Inn Brand, and it is always great when it is recognized. We look forward to your visiting us again in the future. More 

Saint Petersburg, Florida, United States
1 review
5 of 5 stars Reviewed December 20, 2014

This was our first time staying in a Marriott and was we surprised, the rooms was amazing very clean and the Housekeeping staff was very polite and made sure you had everything, the Quality of the complimentary Breakfast was very good and the staff in the dining area was very pleasant and helpful, everyone at the Front Desk was very... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Your recognition of the associates and the property is greatly appreciated. We strive to provide the best service possible to our guests, and your recognition of that effort will be relayed to the Team. We wish you and your family the best for the Holiday Season, and thank you for choosing to stay with us while in the Winston-Salem Area. More 

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