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Residence Inn Winston-Salem University Area

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7835 North Point Boulevard, Winston Salem, NC 27106
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1 room 1 guest
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Residence Inn Winston-Salem University Area
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272 Reviews from our TripAdvisor Community

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Traveler rating
    193
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127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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maryland
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this place on marriott.com and I booked it using points. It was 30% less expensive (points) than where we typically stay. We were upgraded to a two-level suite with sitting area and two bedrooms/two bathrooms. We were staying three days when taking our daughter to school... and the place was great. The front desk clerk when we checked... More 

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Pennsylvania Dutch Country, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

My family stayed at the Residence Inn Winston-Salem University Area on August 8th, 2015. This was our second stay there this summer. I doubt that we'll ever return after the way I was treated over what was obviously a minor mistake on the part of hotel staff. Two days after check-out I received an updated bill by email. The updated... More 

Was this review helpful? Yes
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize again for your being upset. The charges are standard when items are missing from the rooms, and we did process a refund, as you noted. Thank you for your feedback. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

They are simply awesome. It starts with reception and end with social hours food quality, listening to the individual request. Best experience so far with residence inn as travel a lot for my business purpose. Will 100% recommend. The difference in quality starts here.

Was this review helpful? Yes 1
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Your wonderful feedback yesterday at the front-desk was inspiring. Your enthusiasm was infectious, and I look forward to getting your feedback on the Social Mix offerings today. We appreciate your taking the time Mr. Anindito P. to tell us in person, as well as on this website. Thank you for choosing to stay with us, and also for making our... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed at this Residence Inn and was checked in by Annie and she was very informative, kind and polite. First impression, superb. Our experience was unmatched. The service was superb and the breakfast was excellent along with some of the best hotel staff you can find, with Ms. Wanda and staff. Our room was spotless and... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you Martha S. for your feedback. We take pride in showcasing the restaurants in the area, as well as providing accommodations and service that our guests will share with the community. We look forward to hosting your family again in any of your future visits to the Winston-Salem Area. More 

Nashville, Tennessee
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here 3 times each for a minimum of 1 week for business. It is not in the best area of town. The rooms felt dirty. My sheets had holes in them and there were leaves in the pillow case. Though I stayed for a week I could tell my sheets were not changed because the stain that was... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience. I would like to speak with you further regarding your experience, so please do contact me regarding your stay. More 

Santa Barbara, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015

We stayed at this Residence Inn twice this year, while visiting Wake Forest. The rooms are spacious and clean. The appliances in the kitchen are clean and up to date. The people working at the Inn were all helpful and friendly -- both the office and the cleaning staff. The fitness room is small but adequate. We will stay here... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We look forward to hosting you again in the future. We do host quite a few of the Wake Forest families, and are able to evolve through the years, sometimes beginning with the student's first visit to tour the campus, prior to making the decision to attend WFU. Thank you for giving us your feedback, and being a loyal Marriott... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2015

The rooms were fine and perfect for our needs. What really impressed us were the Breakfast Ladies". They were sweet, helpful and made you feel right at home. The breakfast was great and much more than we expected. Thank you ladies, you made our stay very nice.

Was this review helpful? Yes
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Our Breakfast Ladies are wonderful, and are committed to our guests. Betty, Wanda, Theresa, and Cynthia have been with us for many years, and are always recognized for their performance. They monitor the responses on this site and always give us feedback on our guests' responses. Thank you for taking the time to let us know about your stay, and... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed July 14, 2015

This inn wasn't spectacular on the outside but the rooms were extremely clean and the beds were comfortable. It was well located for us to get to our tour in the morning of Wake Forest University and the complimentary breakfast was exceptional. The food offered was far better than any I've had with this kind of breakfast, with fresh cut... More 

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GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Good Afternoon Scott W. - Our complimentary hot breakfast is very popular with our guests, and almost as popular as Ms. Theresa, who is part of the famous "Breakfast Ladies." Than you for your recoggnition of our property, and please do visit us again in your future visits to the Winston-Salem area. More 

Great Falls, Virginia
Level Contributor
289 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
3 of 5 stars Reviewed July 14, 2015

This is the second time in a year that I have stayed here so it seems fair to update my review through the prism of time. The last time I stayed here, the hotel was a real gem. This time, however, the wear and tear were becoming a bit more evident. First, let me cover the pros -- the hotel... More 

Was this review helpful? Yes 1
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Hey Deacon87 - Thank you for giving us your feedback on your stay. We apologize for your experience on your return visit. It is an exceptional situation, and not acceptable. If you would contact me at the property to further discuss your stay, I would like the opportunity to address your concerns. More 

Fort Bragg, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

We loved this place! The room was very spacious and had a pullout couch in addition to the king size bed. There was a very nice outdoor patio with a fire pit. Breakfast was very good. We would definitely stay here again.

Was this review helpful? Yes
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you for your feedback! Our team is committed to this property, and many have worked at this location for a very long time. They look forward to making our guests have memorable moments and it sounds as if they were successful in creating one for you and your family. Please come back to see us soon, and thanks again... More 

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