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Hampton Inn Winston-Salem - I-40 / Hanes Mall

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1990 Hampton Inn Court, Winston Salem, NC 27103
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Hampton Inn Winston-Salem - I-40 / Hanes Mall
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Hampton Inn Winston-Salem - I-40 / Hanes Mall
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322 reviews from our community

Traveler rating
    216
    89
    13
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    2
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn Winston-Salem - I-40 / Hanes Mall
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Woodbourne, New York
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2014

Although we have stayed here several times, this stay was the best of all. Our daughter arranged for her wedding to be here, and everything was perfect. The staff went above and beyond our expectations to make sure that no stone was unturned. I haven't ever seen such a wonderful group of people. A special thanks to Sharon and all... More 

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Elizabeth City, United States
1 review
4 of 5 stars Reviewed January 2, 2014

Our battery gave up the ghost on I-40, and we had to stay overnight after getting repairs done. So, we pulled into the Hampton Inn in Winston-Salem, which was very convenient. Even though we had no reservation, they fixed us up with a great room. We could have used lighter-weight blankets, as the comforters are too heavy, but otherwise, our... More 

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Peterstown WV
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 26, 2013

This Hotel has to be one of the BEST Hampton's in the chain. I have stayed at many Hampton Inn's over the years however this ranks in the top 3. The Hotel has a great location for shopping and is clean and quiet. The staff at this property is one of the nicest I have come across. They deserve a... More 

Was this review helpful? Yes 1
Rochester, New York, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 26, 2013

We had stayed at this hotel in the past and enjoyed it. This time we were so surprised to see dirty rooms, peeling wallpaper, bathroom fixtures not proper whereby bugs came crawling out of the tub opening. Dirty walls. Very tired flooring on bathroom and no one had cleaned a corner in I don't know how long!

Review collected in partnership with Hampton

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HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

I am sorry for the quality of you recent stay at our hotel and appreciate your feedback. The health and safety of our guests is very important to us. Per our pervious communications, we have issued you our 100% Satisfaction Guarantee. If there is anything else we can do, please contact me directly at bryan.haugh@hilton.com so I can speak directly... More 

Jacksonville, Florida
Top Contributor
93 reviews 93 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 23, 2013

The staff did a lot of little things to make me feel welcomed. They were very helpful in finding a handicap accessible room for my mother. Being the week before Christmas, it was also a nice touch to have gift wrap, ribbon and tape available in the lobby for guests to use.

Review collected in partnership with Hampton

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Raleigh, North Carolina
Top Contributor
75 reviews 75 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 19, 2013

Nothing out of the ordinary here except that the breakfast area is cramped and the breakfast itself was subpar for a Hampton Inn. Rooms were fine. Check in went well, but make sure you are on the non-highway side of the hotel (noise).

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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 19, 2013

This is the best Hampton Inn at which we have ever stayed . The location was next to a very busy highesy but the soundproofing was excelent. Breakfast was very good and the wait staff ciuld not be more helpful.

Review collected in partnership with Hampton

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Middletown Iowa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

I stayed for the Thanksgiving weekend (four nights) at this hotel while visiting family. Staff was great, and my room was always cleaned up by the time I got back in the evening from visiting family. The room was clean and the bed very comfy. The breakfast was hot and had several choices. This was a great location and I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Lenoir, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

Excellent check in and super friendly staff. Great location and great room. Very clean. Probably the best fitness room I have used with motels. We'll be back. Really close to great places to eat, VILLAGE TAVERN, Hanes Mall, Krispy Kreme, etc. Nice clean rooms, very spacious room and especially bath area.....must have been recently renovated...great for a husband and wife... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cary, North Carolina
Top Contributor
69 reviews 69 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 3, 2013

I have stayed in too many hotels in too many cities lately and they are starting to run together. But I always know if I book a Hampton Inn I will have a good stay. And we did! Another clean, well decorated and well-kept hotel. Not quite as fancy as others I have been in but nice all the same.... More 

Was this review helpful? Yes 1
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

When guests spend a lot of time in hotels, it is understandable that the properties run together. We are just happy that we were able to set ourselves apart from the rest so much that you gave us this glowing review. We hope you are able to come back through during the warmer months of the year. Our saltwater pool... More 

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