We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Winston Salem hotels

Comfort Suites Winston Salem/ Hanes Mall

2.5 of 5 Hotel   |   200 Capitol Lodging Court, Winston Salem, NC 27103
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Suites Winston Salem/ Hanes Mall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Comfort Suites Winston Salem/ Hanes Mall to your Saves list
78%
Ranked #15 of 39 Hotels in Winston Salem
A recent review
4 of 5 stars reviewed 2 days ago
SheilaM_41 Toronto, Canada
Write a Review

97 reviews from our community

Traveler rating
    44
    32
    9
    5
    7
See reviews for
39
19
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (26)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (18)
All months
Toronto, Canada
Top Contributor
80 reviews 80 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location close to shopping and restaurants. The continental breakfast was very good, nice selection of hot and cold items, very clean area to serve and eat breakfast. A little pricey but well worth it. It was only a 10 minute drive to old Salem.

Was this review helpful? Yes
Pinehurst, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here for a weekend debate tournament at Wake Forest and found the location of the hotel convenient for travel to and from the school. I was disappointed, however, that upon my late arrival and again early in the morning, I could never get the water hot in the whirlpool/shower that was highlighted in my room. I was very... More

Was this review helpful? Yes 1
New Bern, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent the weekend in a suite with two queen beds. Without exception, everyone on staff was welcoming and accommodating. The room was in perfect shape, beds were comfy, wifi worked well and most importantly...it was very clean. Nice breakfast that offered a little more than the average hotel. I will be back.

Was this review helpful? Yes 2
MicrotelWS, Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

We are pleased to hear that you enjoyed the double queen suite. We welcome you back next time you are in Winston Salem. More

Winston-Salem, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

My fiance stayed in the jacuzzi suite for his birthday. The hotel was clean and everything worked very well. Only thing is that some of the staff was not very helpful. On my first night here I called the front desk to extend my stay for another night. But he had no idea what he was doing on the computer... More

Was this review helpful? Yes 2
comfortsuitesws, Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you for choosing to celebrate your fiancée's birthday with us. I appreciate you sharing your disappointment with our staff, as we use these as training tools for them. Please come back soon! More

Mayaguez, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

Great location next to Malls and restaurants, and short easy drive to downtown. Rooms are clean and spacious. There were some noise issues with the room just on top of mine. Also the internet connection was awfull, to the point that i wasn't able to connect most of the time. Other than that ok.

Was this review helpful? Yes 1
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

I am sorry about the internet connection was failing during your stay. The access points have been reset and it seems to be working perfectly now. More

Atlanta
Top Contributor
74 reviews 74 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here for 3 nights and really enjoyed our stay. The property is in a a great location, right off interstate and close to a mall and tons of restaurants....several within walking distance. Rooms were very spacious and beds were quite comfy. Loved the Keurig coffee pot...what a bonus. We did end up moving to 5th floor after our... More

Was this review helpful? Yes 2
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Walking distance to Nacho Daddy's, Bad Daddy's Burger, Burger King, Chuck E Cheese, Carolina Ale House, Subway, Starbucks, and many more. More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

We really enjoyed our overnight stay here! It is a little difficult to locate because it is behind another motel, but it was worth the trouble. The staff was friendly, room was clean and modern and it was at a very convenient location. We enjoyed the guest social with draft beer and wine, too! Would stay again if in the... More

Was this review helpful? Yes 1
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Guest reception is held Monday, Tuesday, and Wednesday evenings only. We are glad you enjoyed it. Please come again soon. More

High Point, North Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 10, 2014

BEWARE CONVERSATIONS YOU HAVE WITH FRONT DESK STAFF OVER THE PHONE. OUR RESERVATION WAS CHANGED TO ANOTHER NIGHT WITHOUT OUR REQUESTING IT OR BEING AWARE OF THE CHANGE. We read the great reviews for this hotel and made a reservation using reward points on Thursday, June 26th for Saturday night, June 28th. We received a confirmation email from Choice Hotels... More

Was this review helpful? Yes 5
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

I am sorry about the misunderstanding that occurred with your reservation. To avoid confusion I always recommend having a confirmation resent after a call is placed. This way if an agent has misunderstood it can be caught sooner rather than later and corrected if needed. If not then you have a clean copy of your confirmation for your travel. More

Wilmington, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014 via mobile

Nothing but great things to say about this hotel. Great staff, clean modern rooms, awesome pool and very safe area. Was there for a tennis tournament with friends and all had wonderful things to say the hotel. Will return for sure.

Was this review helpful? Yes 1
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

The hotel is a short distance to all Winston Salem tennis facilities. Please contact the hotel direct for tournament rates. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

The location was fantastic... It was close to many eateries and shopping. The hotel itself was very clean, the staff was great, and breakfast was excellent. I would definitely use this hotel again anytime I am in the Winston Salem area for business or pleasure.

Was this review helpful? Yes 1
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

A hot breakfast is offered daily. Monday-Friday from 6am-9am and Saturday and Sunday 7am-10am. The hotel offers grab bags at the front desk for early risers. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites Winston Salem/ Hanes Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Phone Number:
Location: United States > North Carolina > Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Priceline, Booking.com, Orbitz, Travelocity, Despegar.com, Hotels.com, Expedia, Odigeo and Tingo so you can book your Comfort Suites Winston Salem/ Hanes Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (11)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay