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Candlewood Suites Wilson

2.0 of 5
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2915 Independence Dr W, Wilson, NC 27896
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Candlewood Suites Wilson
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Ranked #14 of 17 Hotels in Wilson
  • 2.0 of 5
  • Budget
A recent review
5 of 5 stars reviewed 6 days ago
Nicole E Atlanta, Georgia
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I was in Wilson doing business for one of the local companies and was in town for about 6 weeks. The Candlewood Suites was the PERFECT place for me. In my room was a stovetop, microwave, full size refrigerator, dishwasher, pots, pans, cutlery, everything needed to make my stay comfortable. They also have complimentary laundry services and WiFi! If anyone... More 

Was this review helpful? Yes
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Nicole E, Thank you for writing us a 5 star review! I am happy you found our location to be perfect for what you needed. I am also glad you enjoyed our complimentary laundry and wifi. We hope to see you again next time you are in town. E. Brantely-Front Desk Manager More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful! Stayed here for a few nights for work. The entire staff is wonderful. Candlewood compared to other area hotels definitely stands out. I definitely recommend this to anyone staying in the area. Especially if it is for a long term stay with the kitchens. They even have pots and pans!

Was this review helpful? Yes
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Bryan, Thank you for taking time to write a review about your most recent stay. We are very happy that you found our staff to be wonderful, and our fully equipped kitchens to be suitable for a long term stay. I do hope to see you soon at the Candlewood Suites, Wilson. E. Brantley-Front Desk Manager More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 2, 2015

We spent one night and the Candlewood Suites in Wilson NC and it was the worst travel experience that my husband and I have ever had. The place is so worn down, the staff was horrible, the air was so noisy it kept us awake, the ice maker also kept us awake and at midnight the kids were playing baseball... More 

Was this review helpful? Yes 2
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Vacationgo, I want to thank you for taking time out to write us a review about your recent stay with us. I deeply apologize about the problems you experienced during your stay with us. I want to invite you to give us another chance to make it up to you. We strive daily to make every stay great! E.... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 13, 2015

Stayed on a Saturday night. Check in was a breeze. Disappointed with the ice maker and the fact there isn't one available elsewhere. Possible for staff to turn on before hand to make your guests a bit more comfortable. Bed was nice. Shower could have had better pressure. If necessary, would probably use again

Was this review helpful? Yes 2
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Jessica T, I would like to thank you for taking time out of your day to write a review about your most recent stay with us. I'm glad check in was a breeze for you. I do apologize about the water pressure and the ice. I will make sure there are other places where ice is available for our... More 

claudia0501
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 6, 2015

I put my daughter and son-in-law up at the Candlewood Suites in Wilson, NC and the experience was terrible. The bed was purported to be a queen, but it was only a full. I did not bring a tape measure, but we sleep in a queen as do my children and we know the difference. I understand that housekeeping is... More 

Was this review helpful? Yes 1
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Clauda0501, I would like to thank you for writing a review about your recent stay at our hotel. I deeply apologize for the problems you experienced during your stay with us, and I am regretful for the service you received. I would greatly appreciate any additional information regarding your stay with us so we can fix these problems so... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2015

I spent 2 weeks in this hotel and I have nothing much to say apart that I found the staff friendly and smiling and always keen to help out. The room was clean except the pretty old armchair at the desk that definitely needs to be replaced. Big fridge, microwave, stove and even a dishwasher and tableware, all set for... More 

Was this review helpful? Yes 2
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Jean-Pierre T, I want to first thank you for taking time out of your day to write us a review about your recent stay at Candlewood Suites, Wilson. I'm very glad you found our staff to be friendly and helpful, and found it easy to work from your room using our free in room WiFi. I want to apologize... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 2, 2015

While the accommodations were pretty much OK, I was surprised to learn that the pet deposit was NON-refundable. I've stayed at much more posh hotels and while the deposit may have been a bit higher, it was refundable! For those who have perfectly trained dogs, it only seems fair.

Was this review helpful? Yes 3
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Twilla L, First off I would like to thank you for taking time out to write us a review about your recent stay. I want to sincerly apologize about the inconvience you experianced. I do hope you come back and give us a second chance. Remember, our home is your home away from home. E. Brantley-Front Desk Manager More 

Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

Good value hotel. Easy access to multiple restaurants and grocery/shopping areas. Room had nice kitchenette with full refrigerator and stove. There were, also, anything you needed if you wanted to cook or microwave your own food. The room was very clean and the mattress was really comfortable. Would stay, again.

Was this review helpful? Yes 1
Penang Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 3, 2015

Decent but could use a little freshening up. Burn holes in my bedding, Chair in room with rips and tears, NO Water pressure for shower... as with other candlewood suites, you have to turn on the ice maker when you check in..takes 4 hours for first cubes. But other Candlewood Suites have at least Ice available at the front desk.... More 

Was this review helpful? Yes 2
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear scottypenang49, First off, I would like to thank you for taking time out to write a review about your most recent stay with us. I want to sincerely apologize for the problems you experienced during your stay with us. We strive daily to make everyone's stay great. I will address the problems you mentioned before with my staff so... More 

Bethesda, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 28, 2015

Stayed for one night and it was acceptable for the price. I think we paid $69.99 plus taxes/fees. The room was very clean. The bathroom area was clean too. No problems and would stay again. Also, this hotel is in an area with a ton of restaurants and shopping.

Was this review helpful? Yes
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear nicolejohnson89, Thank you for taking time to write us a review. I'm happy that you had a good stay with us, and liked our location. I hope we see you again soon. Remember, our home is your home away from home. E. Brantley Front Desk Supervisor More 

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