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Candlewood Suites Wilson

2.0 of 5
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2915 Independence Dr W, Wilson, NC 27896
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Candlewood Suites Wilson
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Ranked #14 of 17 Hotels in Wilson
A recent review
3 of 5 stars reviewed 6 days ago
Jessica T
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108 reviews from our community

Traveler rating
    53
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    16
    6
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed on a Saturday night. Check in was a breeze. Disappointed with the ice maker and the fact there isn't one available elsewhere. Possible for staff to turn on before hand to make your guests a bit more comfortable. Bed was nice. Shower could have had better pressure. If necessary, would probably use again

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CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Jessica T, I would like to thank you for taking time out of your day to write a review about your most recent stay with us. I'm glad check in was a breeze for you. I do apologize about the water pressure and the ice. I will make sure there are other places where ice is available for our... More 

claudia0501
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I put my daughter and son-in-law up at the Candlewood Suites in Wilson, NC and the experience was terrible. The bed was purported to be a queen, but it was only a full. I did not bring a tape measure, but we sleep in a queen as do my children and we know the difference. I understand that housekeeping is... More 

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CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Clauda0501, I would like to thank you for writing a review about your recent stay at our hotel. I deeply apologize for the problems you experienced during your stay with us, and I am regretful for the service you received. I would greatly appreciate any additional information regarding your stay with us so we can fix these problems so... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2015

I spent 2 weeks in this hotel and I have nothing much to say apart that I found the staff friendly and smiling and always keen to help out. The room was clean except the pretty old armchair at the desk that definitely needs to be replaced. Big fridge, microwave, stove and even a dishwasher and tableware, all set for... More 

Was this review helpful? Yes 1
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Jean-Pierre T, I want to first thank you for taking time out of your day to write us a review about your recent stay at Candlewood Suites, Wilson. I'm very glad you found our staff to be friendly and helpful, and found it easy to work from your room using our free in room WiFi. I want to apologize... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2015

While the accommodations were pretty much OK, I was surprised to learn that the pet deposit was NON-refundable. I've stayed at much more posh hotels and while the deposit may have been a bit higher, it was refundable! For those who have perfectly trained dogs, it only seems fair.

Was this review helpful? Yes 2
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Twilla L, First off I would like to thank you for taking time out to write us a review about your recent stay. I want to sincerly apologize about the inconvience you experianced. I do hope you come back and give us a second chance. Remember, our home is your home away from home. E. Brantley-Front Desk Manager More 

Winston Salem, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Good value hotel. Easy access to multiple restaurants and grocery/shopping areas. Room had nice kitchenette with full refrigerator and stove. There were, also, anything you needed if you wanted to cook or microwave your own food. The room was very clean and the mattress was really comfortable. Would stay, again.

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Penang Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 3, 2015

Decent but could use a little freshening up. Burn holes in my bedding, Chair in room with rips and tears, NO Water pressure for shower... as with other candlewood suites, you have to turn on the ice maker when you check in..takes 4 hours for first cubes. But other Candlewood Suites have at least Ice available at the front desk.... More 

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CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear scottypenang49, First off, I would like to thank you for taking time out to write a review about your most recent stay with us. I want to sincerely apologize for the problems you experienced during your stay with us. We strive daily to make everyone's stay great. I will address the problems you mentioned before with my staff so... More 

Bethesda, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 28, 2015

Stayed for one night and it was acceptable for the price. I think we paid $69.99 plus taxes/fees. The room was very clean. The bathroom area was clean too. No problems and would stay again. Also, this hotel is in an area with a ton of restaurants and shopping.

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CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear nicolejohnson89, Thank you for taking time to write us a review. I'm happy that you had a good stay with us, and liked our location. I hope we see you again soon. Remember, our home is your home away from home. E. Brantley Front Desk Supervisor More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 2, 2015

A clean and comfortable stay with family en route home from Orlando to Boston, just a mile or so from I-95. Friendly, outgoing staff ensured a great stay. Starbucks nearby a quick option for breakfast.

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CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Culdwill, Thank you for taking the time out to write us a review about your most recent stay with us. I'm happy my staff was able to provide you with a great stay and that your stay was comfortable. We strive daily to make every stay as pleasant as possible. We hope to see you real soon here at... More 

Hilton Head, South Carolina
Top Contributor
50 reviews 50 reviews
20 hotel reviews
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed December 5, 2014

we stayed on our way to Williamsburg Va with our two small dogs. This is a very nice hotel, and a great location! about a mile off the highway, and in between there is everything you could possibly need, nice neat and friendly community. the room was roomy, comfortable and very very clean! The staff was friendly and helpful at... More 

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Outer Banks, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 23, 2014

I absolutely love this hotel. I stayed at this property several times over the last couple of weeks for business. The kitchen was well stocked. It was clean and the bed offered a very comfortable night's sleep. There was no problem with noise and the hotel staff are extremely helpful and courteous. Oh and by the way....the use of the... More 

Was this review helpful? Yes 1
CWSWilsonNC, Front Office Manager at Candlewood Suites Wilson, responded to this review

Dear Willette B, Thank you for taking the time out to write a review about your recent stay here at the Candlewood Suites in Wilson. I'm glad that enjoyed your stay and that you absolutely love our hotel. We're glad you enjoyed all of the amenities as well as the free use of our laundry facility. I'm also glad that... More 

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