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Candlewood Suites Wilson

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2915 Independence Dr W, Wilson, NC 27896
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Candlewood Suites Wilson
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127 Reviews from our TripAdvisor Community

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Tucson, Arizona
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came into Wilson without a reservation. After locating my job site, I found a Hampton Inn close by. Immediately beside of the Hampton was a Candlewood Suites. Never heard of them. Upon going into the Hampton Inn, I asked the clerk if they had a room for two nights. They proudly announced they were full. I asked about the... More 

Helpful?
Thank Robert M
Atlanta, Georgia
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. But, there were a few issues...the hotel itself is quiet, the street in front of the hotel is NOT. Especially from 11-2 or so late night/early morning. There is a Cook Out burger joint in front that operates late late night and it seems that EVERY teenage boy/young adult man is driving in his souped up, muffler-free, monster... More 

Helpful?
Thank cacsmom
Dallas, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 29, 2015

The staff at this hotel was wonderful. Got a chance to meet some of the employees and they were all helpful and cared about my stay and my comfort level. It was a pleasure meeting the manager, Valerie and it was a great experience as well as the staff. Valerie made me feel welcomed and will be returning back to... More 

Helpful?
Thank WORLDISMINE1
1 review
5 of 5 stars Reviewed December 27, 2015 via mobile

Stayed in a Queen Studio. Staff was very friendly and accommodating, though we didn't speak with them much, since everything we needed was already taken care of. The room was clean, well appointed, and very comfortable. Everything in the room made the stay enjoyable: Plenty of towels, selection of cookware in the kitchenette, new refrigerator and microwave, and an extremely... More 

Helpful?
Thank Michael B
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 26, 2015 via mobile

On our way to FL from PA we stopped here to rest for a few hours! Lady behind the desk on 12/26/15 at 11:50pm was very friendly and helpful! The room it's self is ok! Not very clean! Towels were more grey the white! Which is disturbing, they looked as if we were drying with cleaning rags! Better than the... More 

Helpful?
Thank Katie W
Valarie H, General Manager at Candlewood Suites Wilson, responded to this review

Thank you for taking the time out to share your experience. I apologize for any inconvenience you experienced. Rest assure, your concern will be addressed. Hopefully, we will see you again. More 

Atlanta, Georgia
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015

It is always a pleasure to slumber at Candlewood Suites in Wilson, North Carolina. The rooms are clean and they have remarkable customer service( thanks, Michael on the evening shift) and clean rooms!

Helpful?
Thank 1butterfly2015
Augusta
Level Contributor
276 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed December 21, 2015

The company sort of forced me to stay here, despite other chain hotels nearby. The location is close to dining options and even a Starbucks. However, the hotel itself is kind of meh. Its one step above a super discount hotel and a nicer chain budget hotel. The decor is dated, the quality of water pressure lacking, and the hot... More 

Helpful?
Thank wanderingkale
Valarie H, General Manager at Candlewood Suites Wilson, responded to this review

Thank you for taking the time to write a review. I sincerely apologize that your stay wasn't satisfactory. Reviews like yours help us to improve in the appropriate areas. I can assure you all of your concerns will be addressed. I only hope you will give us another chance to accommodate your lodging needs. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 12, 2015

i have never been in a hotel with such smelly rooms and rude staff! Don't waste your time or money! The night staff did not record our check in, so the manager came pounding on our door, ramped the door so hard it broke the secure lock. She then never apologized for their mistake and was totally rude.

Helpful?
2 Thank Joe W
Valarie H, General Manager at Candlewood Suites Wilson, responded to this review

First I'd like to thank you for writing a review. Feedback like yours helps us to address the areas in which we slack. It's my job to accommodate every guest. All though my staff made a mistake, I felt an apology wasn't enough. That's why I issued you a full refund. I can assure you my staff has been trained... More 

Wilson
1 review
5 of 5 stars Reviewed December 10, 2015 via mobile

I truly enjoyed the stay at Candlewood Suites and I will be visiting again the room was very clean and I had everything I needed didn't have to call down to the front desk for anything the price was very affordable and reasonable thank you for allowing me to stay at your hotel

Helpful?
Thank Shakita B
Valarie H, General Manager at Candlewood Suites Wilson, responded to this review

Thank you for your recent review of your stay at our establishment. I am very happy to know that you were pleased with our accommodations. Comments like this keeps us motivated to continue great service. I look forward to seeing you on your next visit to the Wilson area. More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed November 11, 2015 via mobile

Came to Wilson North Carolina to perform of solar farm project made reservations through IHG with the Candlewood Suites in Wilson all accommodations were excellent the service was above and beyond expectations and I've been here now going on 110 days in the staff has been excellent as well I would recommend this hotel to anyone traveling to the area... More 

Helpful?
Thank Jimmy C
Valarie H, General Manager at Candlewood Suites Wilson, responded to this review

I'd like to thank you for choosing our establishment for your lodging needs. And we're very pleased your stay was pleasant. It is our goal to ensure our guest are 100% satisfied. I can safely say we have achieved our goal. Can't wait to see you when you're in town again! Thank you for the nice review. More 

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