Our employees checked into this hotel for a week. The first problem, there were small bugs in the sheets in one of the rooms. The other room, the employee had to go to the drug store to buy cleaning supplies because the bathrooms were so filthy. Then when we tried to check out early to move our employees, the manager told us that the weekly rate was non-refundable. That was the first time I heard that, at no time in the reservation process did any of the hotel employees tell me that it was non-refundable.
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