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All 17 Wilson hotels

Holiday Inn Express Wilson Downtown

2.5 of 5 Hotel   |   2308 Montgomery Drive, Wilson, NC 27893
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Ranked #5 of 17 Hotels in Wilson
A recent review
4 of 5 stars reviewed 4 weeks ago
Lynn P Ohio
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73 reviews from our community

Traveler rating
    34
    26
    7
    3
    3
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20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Top Contributor
75 reviews 75 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a nice, clean, quiet facility. Breakfast was excellent with plenty of food even though there were several little league teams staying there for a tournament. Reggie at the front desk was very helpful with directions and dinner recommendations. Our only issue was the wake-up call. I was asked no less than 3 times if we needed one. Finally... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay with us and our breakfast. Reggie will be so happy to hear your positive comments about his service. I am sorry you experience difficulties with your wake-up call. We know how important this can be for travelers. I will make sure your comments are shared with all of our staff. Comments like... More

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2014

I'm giving this hotel a "five" because of the friendliness of the staff. When we arrived, the woman at the desk said that we had just missed the manager's reception, but that she would be glad to go get us each a beer or other cold drink if we wanted. Everyone else was similarly pleasant and helpful. Rooms were clean;... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

We are so glad you enjoyed your stay with us. Our staff likes to treat our guests like friends and family and we love it when our "new friends" take the time to share their experience with other travelers. We hope to see you the next time you are in Wilson. More

1 review
4 of 5 stars Reviewed September 8, 2014

We stayed here one night to break up our trip from Orlanda FL to upstate NY. The hotel was very clean and quiet. A nice place to rest our heads and then get traveling again bye next morning. They offer a breakfast which is so-so. I ended up having oatmeal.. With the yummy provided toppings and coffee. We would stop... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay at our hotel and felt like it was a good value for you and your family. The toppings at the oatmeal bar are a recent addition to our breakfast and I am glad you enjoyed them and your coffee. Thank you for taking the time to share your stay at our hotel... More

Ringwood, New Jersey
Top Contributor
140 reviews 140 reviews
22 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed September 1, 2014

During our recent drive from Florida to NJ, we stayed at this hotel to split the drive in two parts. The folks that work at this hotel are so very nice, as are the folks who stay there! Everyone was so friendly and personable, unlike anyone we encounter in NJ. This really put smiles on our faces. Southern hospitality is... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Our whole team is glad you enjoyed your stay with us. We really strive to make our guests feel like they are home and feedback like yours lets us know we are meeting that goal. We hope to see you again for another great stay the next you are traveling. More

1 review
5 of 5 stars Reviewed August 11, 2014

I held my Family Reuion at the Holiday Inn Express & Suites. It was a perfect location and my Family Loved it! The GM Shelby Farmer had been working with me for over a yr. She was very accomodating, friendly & professional. Not just with matters dealing with the Hotel but with arranging our trip to the Bowling alley as... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you for taking the time to share your great experience at our hotel with other travelers. We are glad you enjoyed your stay and hope to see you the next time you are in Wilson. More

Tampa, Florida
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

Refreshing to go to an economy location that really delivers. All staff, especially Reggie, are friendly and helpful. For the price we couldn't ask for more. While not gourmet free happy hour with pizza beer and wine was a treat each night. Breakfast includes protein options and coffee was always hot no matter the hour. Rooms are clean and comfortable.... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you so much for taking the time to share your great stays at our hotel with others. We do take great pride in our customer service here and it makes our day when our guests take the time to recognize that pride and share it with others. We hope to see you the next time you are in town... More

Chesapeake
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2014

Great check in, frienly staff of all positions until last night! Went to our room and could not use room key. We were gone all day and the management decided to change the type of locks on the doors and it appeared we had gone in a "time wasrp" They chose not to post this information, thus walk up 3... More

Was this review helpful? Yes 1
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so sorry about your experience while we were updating our door locks. A better job should have been done communicating with our guests so an experience like yours could have been avoided. Thank you for taking the time to share this feedback with us. It will help us fine tune our customer service and procedures for things of... More

Holden Beach, North Carolina
1 review
4 of 5 stars Reviewed July 28, 2014

An early riser, I was greeted by Joquisha in the breakfast room as she was setting up the for the morning on rush. She was most pleasant and all smiles, and said to let her know if I needed anything. What a great start to the day. Joquisha is a great ambassador for the HI Express in Wilson, NC.

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you for sharing your great experience with Joquisha with other Tripadvisor users. I will be sure she sees your kind words. We take great pride in our customer service here and love it when our guests let us know we are doing a great job. All of us, including Joquisha, hope to see you the next time you are... More

Senior Contributor
30 reviews 30 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014 via mobile

Nice hotel. Staff was pleasant and friendly and helpful with recommendations for the area. Rooms are spacious and very clean and quiet. Soft linens, Comfy beds, Water was hot and with great pressure, a nice welcome 'home'. Mini fridge, microwave and coffee pot in the room. While we did not take advantage of the breakfast, we did enjoy the evening... More

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

We are so glad you enjoyed your stay with us. All of our staff takes great pride in our hotel and it makes our day when someone takes the time to let others know about the great service they enjoyed. I will be sure to let all of our staff know about your wonderful words. We hope to see you... More

1 review
4 of 5 stars Reviewed June 30, 2014

Friendly front desk check-in staff, with nice smiles. Fast check-in, nice room, upscale bathroom; nice shower head flow. Just one thing that would add a considerate touch, is small tube of tooth paste for forgetful people packing in a hurry. Oh, the breakfast bar food is hot and delicious; fast fresh pancakes, scramble eggs, sausage, toast, fruits, coffee, juices, yogurts;... More

Was this review helpful? Yes
Carol R, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you so much for taking the time to share your great experience with other travelers. We are glad you had such a wonderful weekend with us and hope to see you again the next time you are in Wilson. More

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Additional Information about Holiday Inn Express Wilson Downtown

Address: 2308 Montgomery Drive, Wilson, NC 27893
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilson Downtown 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Wilson Downtown Hotel Wilson
Holiday Inn Wilson
Wilson Holiday Inn

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