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Holiday Inn Express Wilson Downtown

2.5 of 5 2308 Montgomery Drive, Wilson, NC 27893
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Holiday Inn Express Wilson Downtown
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Holiday Inn Express Wilson Downtown
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78 reviews from our community

Traveler rating
    35
    30
    7
    3
    3
See reviews for
24
10
4
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose the Holiday Inn Express as it is within a 2 mile radius of the Wilson County agencies we were visiting, our favorite Wilson eateries (Parker's BBQ, Pizza Inn and Dick's Hot Dog Stand) and the Amtrak station. Check-in took nothing more than a credit card and a request for a late check-out. We enjoyed the evening in our... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you found our location to be so convenient to all of the attractions in Wilson. We take great pride in our customer service and it makes us feel so good to know you found our service to be so warm and accomodating. I am glad we met all of your needs with a smile. We can't... More 

West Chester, PA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, comfortable room. Good breakfast. My eldest son enjoyed the fitness area. Unfortunately, our room was not cleaned the first day. That was the only negative but perhaps my 21 year old accidentally left out the Do Not Disturb sign. Grrrr. If it was his mistake, I cannot fault the hotel. When we asked for towels to be replaced, they... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay with us. We take great pride in our breakfast and are glad you enjoyed it. I am also glad you found your room to be clean and comfortable. I am sorry you did not receive service on your first day. I am glad that Reggie took care of the issue so well... More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here while visiting family for Christmas. The staff seemed friendly and welcoming. We had a 2 bed room for 4 people. The room wasn't huge but big enough because we only slept there. The beds were comfortable and the room was clean. The bathroom was nice and had a lot of room. It was hard to sleep our... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay with us while visiting family at Christmas. We look forward to seeing you again the next time you are in town visiting your family. Thank you for taking the time to share how much you enjoyed your clean,comfortable room and our service with other members of Trip Advisor. More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

I have not been very could at keeping up with my hotel reviews on Trip Advisor but the staff at this hotel motivated me to log back into my account. I booked the hotel at the recommendation of an equestrian coach that was hosting a local horse show. I wish I had gotten his name but the desk person working... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

We are so glad you and your equestrian team enjoyed your stay with us. In addition to our usual cheer, we like to get into the holiday spirit and it is great your little ones enjoyed Santa and our snowman. We know how much our guests enjoy our breakfast so it was no problem to make sure you had a... More 

1 review
5 of 5 stars Reviewed December 7, 2014

Thank you for the hospitality! I couldn't believe the hotel was fourteen years old. It is well kept! The breakfast was very pleasant and beds were comfortable. I've worked in the hotel industry. It is easy to be consistant when you have GREAT people working for you! So, continue to treat your staff well and they will do the same... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you so much for sharing your great stay at our hotel with other travelers on Trip Advisor. It means the world to all of us here when our hospitality is acknowledged and complimented. We hope to see you the next time you are in Wilson. More 

Ohio
Top Contributor
76 reviews 76 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 27, 2014

It was a nice, clean, quiet facility. Breakfast was excellent with plenty of food even though there were several little league teams staying there for a tournament. Reggie at the front desk was very helpful with directions and dinner recommendations. Our only issue was the wake-up call. I was asked no less than 3 times if we needed one. Finally... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay with us and our breakfast. Reggie will be so happy to hear your positive comments about his service. I am sorry you experience difficulties with your wake-up call. We know how important this can be for travelers. I will make sure your comments are shared with all of our staff. Comments like... More 

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2014

I'm giving this hotel a "five" because of the friendliness of the staff. When we arrived, the woman at the desk said that we had just missed the manager's reception, but that she would be glad to go get us each a beer or other cold drink if we wanted. Everyone else was similarly pleasant and helpful. Rooms were clean;... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

We are so glad you enjoyed your stay with us. Our staff likes to treat our guests like friends and family and we love it when our "new friends" take the time to share their experience with other travelers. We hope to see you the next time you are in Wilson. More 

1 review
4 of 5 stars Reviewed September 8, 2014

We stayed here one night to break up our trip from Orlanda FL to upstate NY. The hotel was very clean and quiet. A nice place to rest our heads and then get traveling again bye next morning. They offer a breakfast which is so-so. I ended up having oatmeal.. With the yummy provided toppings and coffee. We would stop... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay at our hotel and felt like it was a good value for you and your family. The toppings at the oatmeal bar are a recent addition to our breakfast and I am glad you enjoyed them and your coffee. Thank you for taking the time to share your stay at our hotel... More 

Ringwood, New Jersey
Top Contributor
143 reviews 143 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed September 1, 2014

During our recent drive from Florida to NJ, we stayed at this hotel to split the drive in two parts. The folks that work at this hotel are so very nice, as are the folks who stay there! Everyone was so friendly and personable, unlike anyone we encounter in NJ. This really put smiles on our faces. Southern hospitality is... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Our whole team is glad you enjoyed your stay with us. We really strive to make our guests feel like they are home and feedback like yours lets us know we are meeting that goal. We hope to see you again for another great stay the next you are traveling. More 

1 review
5 of 5 stars Reviewed August 11, 2014

I held my Family Reuion at the Holiday Inn Express & Suites. It was a perfect location and my Family Loved it! The GM Shelby Farmer had been working with me for over a yr. She was very accomodating, friendly & professional. Not just with matters dealing with the Hotel but with arranging our trip to the Bowling alley as... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you for taking the time to share your great experience at our hotel with other travelers. We are glad you enjoyed your stay and hope to see you the next time you are in Wilson. More 

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Additional Information about Holiday Inn Express Wilson Downtown

Address: 2308 Montgomery Drive, Wilson, NC 27893
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilson Downtown 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Wilson Downtown Hotel Wilson
Holiday Inn Wilson
Wilson Holiday Inn
Hotel Style:
#4 Business Hotel in Wilson

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Management photos: Courtesy of the property manager

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