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Holiday Inn Express Wilson Downtown

2.5 of 5 2308 Montgomery Drive, Wilson, NC 27893
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Holiday Inn Express Wilson Downtown
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Holiday Inn Express Wilson Downtown
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75 reviews from our community

Traveler rating
    35
    27
    7
    3
    3
See reviews for
22
10
4
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (13)
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    (25)
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    (19)
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have not been very could at keeping up with my hotel reviews on Trip Advisor but the staff at this hotel motivated me to log back into my account. I booked the hotel at the recommendation of an equestrian coach that was hosting a local horse show. I wish I had gotten his name but the desk person working... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

We are so glad you and your equestrian team enjoyed your stay with us. In addition to our usual cheer, we like to get into the holiday spirit and it is great your little ones enjoyed Santa and our snowman. We know how much our guests enjoy our breakfast so it was no problem to make sure you had a... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you for the hospitality! I couldn't believe the hotel was fourteen years old. It is well kept! The breakfast was very pleasant and beds were comfortable. I've worked in the hotel industry. It is easy to be consistant when you have GREAT people working for you! So, continue to treat your staff well and they will do the same... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you so much for sharing your great stay at our hotel with other travelers on Trip Advisor. It means the world to all of us here when our hospitality is acknowledged and complimented. We hope to see you the next time you are in Wilson. More 

Ohio
Top Contributor
76 reviews 76 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 27, 2014

It was a nice, clean, quiet facility. Breakfast was excellent with plenty of food even though there were several little league teams staying there for a tournament. Reggie at the front desk was very helpful with directions and dinner recommendations. Our only issue was the wake-up call. I was asked no less than 3 times if we needed one. Finally... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay with us and our breakfast. Reggie will be so happy to hear your positive comments about his service. I am sorry you experience difficulties with your wake-up call. We know how important this can be for travelers. I will make sure your comments are shared with all of our staff. Comments like... More 

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2014

I'm giving this hotel a "five" because of the friendliness of the staff. When we arrived, the woman at the desk said that we had just missed the manager's reception, but that she would be glad to go get us each a beer or other cold drink if we wanted. Everyone else was similarly pleasant and helpful. Rooms were clean;... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

We are so glad you enjoyed your stay with us. Our staff likes to treat our guests like friends and family and we love it when our "new friends" take the time to share their experience with other travelers. We hope to see you the next time you are in Wilson. More 

1 review
4 of 5 stars Reviewed September 8, 2014

We stayed here one night to break up our trip from Orlanda FL to upstate NY. The hotel was very clean and quiet. A nice place to rest our heads and then get traveling again bye next morning. They offer a breakfast which is so-so. I ended up having oatmeal.. With the yummy provided toppings and coffee. We would stop... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so glad you enjoyed your stay at our hotel and felt like it was a good value for you and your family. The toppings at the oatmeal bar are a recent addition to our breakfast and I am glad you enjoyed them and your coffee. Thank you for taking the time to share your stay at our hotel... More 

Ringwood, New Jersey
Top Contributor
140 reviews 140 reviews
22 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed September 1, 2014

During our recent drive from Florida to NJ, we stayed at this hotel to split the drive in two parts. The folks that work at this hotel are so very nice, as are the folks who stay there! Everyone was so friendly and personable, unlike anyone we encounter in NJ. This really put smiles on our faces. Southern hospitality is... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Our whole team is glad you enjoyed your stay with us. We really strive to make our guests feel like they are home and feedback like yours lets us know we are meeting that goal. We hope to see you again for another great stay the next you are traveling. More 

1 review
5 of 5 stars Reviewed August 11, 2014

I held my Family Reuion at the Holiday Inn Express & Suites. It was a perfect location and my Family Loved it! The GM Shelby Farmer had been working with me for over a yr. She was very accomodating, friendly & professional. Not just with matters dealing with the Hotel but with arranging our trip to the Bowling alley as... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you for taking the time to share your great experience at our hotel with other travelers. We are glad you enjoyed your stay and hope to see you the next time you are in Wilson. More 

Tampa, Florida
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

Refreshing to go to an economy location that really delivers. All staff, especially Reggie, are friendly and helpful. For the price we couldn't ask for more. While not gourmet free happy hour with pizza beer and wine was a treat each night. Breakfast includes protein options and coffee was always hot no matter the hour. Rooms are clean and comfortable.... More 

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you so much for taking the time to share your great stays at our hotel with others. We do take great pride in our customer service here and it makes our day when our guests take the time to recognize that pride and share it with others. We hope to see you the next time you are in town... More 

Chesapeake
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2014

Great check in, frienly staff of all positions until last night! Went to our room and could not use room key. We were gone all day and the management decided to change the type of locks on the doors and it appeared we had gone in a "time wasrp" They chose not to post this information, thus walk up 3... More 

Was this review helpful? Yes 1
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

I am so sorry about your experience while we were updating our door locks. A better job should have been done communicating with our guests so an experience like yours could have been avoided. Thank you for taking the time to share this feedback with us. It will help us fine tune our customer service and procedures for things of... More 

Holden Beach, North Carolina
1 review
4 of 5 stars Reviewed July 28, 2014

An early riser, I was greeted by Joquisha in the breakfast room as she was setting up the for the morning on rush. She was most pleasant and all smiles, and said to let her know if I needed anything. What a great start to the day. Joquisha is a great ambassador for the HI Express in Wilson, NC.

Was this review helpful? Yes
Kathleen B, Director of Sales at Holiday Inn Express Wilson Downtown, responded to this review

Thank you for sharing your great experience with Joquisha with other Tripadvisor users. I will be sure she sees your kind words. We take great pride in our customer service here and love it when our guests let us know we are doing a great job. All of us, including Joquisha, hope to see you the next time you are... More 

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Additional Information about Holiday Inn Express Wilson Downtown

Address: 2308 Montgomery Drive, Wilson, NC 27893
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilson Downtown 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Wilson Downtown Hotel Wilson
Holiday Inn Wilson
Wilson Holiday Inn
Hotel Style:
#4 Business Hotel in Wilson

12 photos of this hotel

Management photos: Courtesy of the property manager

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