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Holiday Inn Wilmington

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5032 Market Street, Wilmington, NC 28405
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Holiday Inn Wilmington
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Holiday Inn Wilmington
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67 Reviews from our TripAdvisor Community

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Traveler rating
    35
    21
    2
    6
    3
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23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Maryland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Was back in Wilmington for vacation. Decided to stay at this hotel again the night before our beach property was ready. The girl working behind the bar (definitely not a bartender) was terrible! She was rude and had no idea what she was doing. Either she did not know what she was doing, or they were out of mostly everything.... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for taking the time to share this review with our team. Our goal is to provide a positive overall experience from check in to check out, so we are disappointed to learn that you were not completely satisfied with your stay. We have shared this review with our General Manager so that necessary changes can be made immediately... More 

Winterville, North Carolina
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were here for a volleyball tournament. Check in was very quick and the customer service was very good. The staff seemed friendly. The only thing that I didn't like was the overcrowded lobby. There were people everywhere!! I'm not sure if they were just standing around or waiting to check in or what. They were really in the way... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for joining us at the Holiday Inn while you were visiting Wilmington to attend a volleyball tournament. We appreciate the kind words about our friendly team and clean guest rooms. We apologize for the miscommunication regarding your rate and would like to thank you for sharing this concern with our team. We are always searching for ways to... More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

We stayed at HI while we were in town for a short visit. It is in a central location, from what we could tell. Check in went smoothly, except for a long line and the accommodations were decent. However we were truly appalled by the front desk agent (we later learned her name is Dominique.) We were eating supper in... More 

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Hurdle Mills, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

As a frequent business traveler, I can tell you that the single most important aspect for any hotel stay is Service. This particular stay was for a family vacation with my wife, son and my daughter's family - two rooms for 4 adults and 3 children. We had made a last minute reservations and were checking in a bit late.... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for choosing the Holiday Inn for your family vacation in Wilmington, North Carolina. We are absolutely delighted to hear that you enjoyed your stay and truly appreciate you taking the time to share this feedback with Dominique and the rest of our team. We hope you had a wonderful time exploring popular Wilmington attractions including Wrightsville Beach, the... More 

Aurora, Colorado
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

US Airways taxied us to Wilmington from Jacksonville(an hour ride) and booked my family and I here for the night because our flight got canceled. After a long day of trying to get home, it was nice to have a comfortable place to rest up for the night. The front desk clerk, Nichelle, who checked us in was very nice... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for allowing us to provide comfortable accommodations at the Holiday Inn while you waited for your flight out of Wilmington. We are pleased to hear that you enjoyed your stay and appreciate the compliments about our friendly team. We hope you will have an opportunity to visit us again in the future. Sincerely, Holiday Inn Wilmington Management Team More 

Fuquay-Varina, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We thought the hotel had been remodeled but when we entered the pool and spa area, the ceiling was peeling and we couldn't see the bottom of the pool, it was so cloudy. The spa was foaming ... Not a good sign. I give it a 2 star because breakfast was ok and the air conditioning worked in the rooms.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. Renovations are complete in our guest rooms and we look forward to completing pool renovations soon. In the mean time, thank you for bringing your concerns to our attention so that our maintenance team could fix the pool right away. We value your time and hope you will stay with us again soon so that... More 

Dorsey, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here Sunday, July 5, 2015. Always our first choice when we come to visit our grandson. This trip was no exception. Dominique went above and beyond to make our stay a pleasant one. Give her a raise and promotion! Will be back in the fall!

Was this review helpful? Yes 1
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for making the Holiday Inn your home away from home in Wilmington, North Carolina. Staying with us time and time again is one of the highest compliments that you can give our team. We look forward to sharing this wonderful feedback with Dominique. She is a valued staff member! We hope you had a great time visiting with... More 

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is close to downtown Wilmington and is affordable and nice. Great room - huge and well decorated. Wonderful service - Dominique was particularly helpful and very friendly. Nice restaurant on site - good exercise room and pool.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review! We look forward to sharing this feedback with Dominique and the rest of our team. It is great to hear that you were able to enjoy the pool and restaurant on site. We appreciate your business and look forward to seeing you again soon. Sincerely, Holiday Inn Wilmington Management Team More 

Chantilly, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

From check in, to check out, the front desk staff was extremely friendly and helpful. We like to give special recognition to Dominique and Brandon for restaurant suggestions (Elijah's and Cerro Grande) and having wonderful personalities! We look forward to staying there again next Summer when we return for a wedding.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for choosing the Holiday Inn for your recent trip to Wilmington, North Carolina. We look forward to sharing this feedback with Dominique, Brandon and the rest of our team. We value your time and look forward to seeing you again next year! Sincerely, Holiday Inn Wilmington Management Team More 

Statesville, North Carolina
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 19, 2015

We normally stay at Marriott properties, but they were not offering State Government rates for my husband's conference, but the Holiday Inn was offering one so we took a chance on them. We were greeted upon entering the door by a friendly staff, check in was very quick and efficient. Along with the room cards, we were given a free... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Welcome to the Holiday Inn family! We are pleased to hear that you enjoyed your first experience at the Holiday Inn Wilmington. We appreciate the kind words about our comfortable rooms and unique amenities. Please come back to see us again soon! Sincerely, Holiday Inn Wilmington Management Team More 

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118 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (39)
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Pool/beach area (2)
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Business center/function rooms (8)
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