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Holiday Inn Wilmington

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5032 Market Street, Wilmington, NC 28405
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Holiday Inn Wilmington
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Holiday Inn Wilmington
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53 reviews from our community

Traveler rating
    29
    17
    2
    4
    1
See reviews for
15
13
1
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Any
English first
  • All months
    (53)
  • Mar-May only
    (18)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (14)
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    (6)
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Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Stayed at hotel May 16-17, 2015 for a soccer tournament. The staff at the front desk were outstanding, rooms were clean and parking was fine. However, for the high expense I expected a free breakfast for each Saturday and Sunday mornings; however I was told on Sunday that for my $162 rate did NOT cover for breakfast. I HAVE TOLD... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. We appreciate the kind words about our friendly team, clean rooms and complimentary parking. However, we are disappointed to hear that you were not completely satisfied with your stay and would like to thank you for bringing this concern to our attention. Our rates do vary based on travel dates and availability, so we always... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Holiday Inn in Wilmington was awesome! In particular, I like to recognize Dominique for her assistance and professionalism. I look forward to our next visit to Wilmington and staying at this hotel. I highly recommend this hotel to anyone looking for an affordable, clean hotel with a great staff.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for recommending our great value, clean rooms and friendly team to fellow travelers! We are pleased to hear that you enjoyed your stay and really look forward to sharing this wonderful feedback with Dominique and the rest of our staff members. We hope you will be returning to Wilmington again soon! Sincerely, Holiday Inn Wilmington Management Team More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long night of driving and a fall through with another hotel, my friend and I were both in desperate need of sleep. Having been turned away numerous other places, we were hoping for the best. The front desk man, Larry, was the sweetest and most helpful man I have ever met. He made sure we were safe and... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for joining us at the Holiday Inn Wilmington! We are so glad that we could provide a comfortable, safe place to stop and rest after a long day of travel. We appreciate your feedback and look forward to sharing these compliments with Larry and the rest of our team. We look forward to seeing you again in the... More 

Manassas, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

We found that the staff here were all very responsive to our questions and were extremely pleasant and hospitable. In particular, Dominique, Katie, and Brandon(??) were friendly and helpful. The hotel was very clean, the room was comfortable and it was close to the beach and downtown Wilmington. We would probably stay there again on a future visit.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for this kind review! We look forward to sharing this feedback with Dominique, Katie, Brandon and the rest of our team. We are pleased to hear that you enjoyed our comfortable rooms and convenient location. We look forward to seeing you again soon! Sincerely, Holiday Inn Wilmington Management Team More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I joined TripAdvisor after this terrible experience. I am hoping that this can be prevented for future travelers. For the record, I waited to write this review after I stayed at another comparable hotel in Wilmington. It was a very uncomfortable feeling in the bar while trying to have dinner. There were several contractors coming to the bar getting free... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. Our goal is to provide comfortable accommodations and excellent customer service to each and every hotel guest. Therefore, we are extremely disappointed to hear that you were not completely satisfied with your stay. Thank you for sharing this feedback with our team so that we can address these concerns immediately. We welcome business travelers week... More 

Belton, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Nothing much good to say about this place, I was coming into town to see my brother and decided to pay a little more for a place that had an indoor pool so my kids could enjoy the pool when we got there. When we got there to check in rather late (approx. 9pm) there is an open bar to... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Hi Danny, Thank you for your review. My name is Danielle and I am a member of the Holiday Inn Wilmington team. We value feedback from our guests and feel that each review deserves a direct response from our staff members. Our team works hard to provide a positive overall experience for travelers, so we are extremely disappointed to hear... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Being a traveling salesperson - aka a Nomadic Gypsy, I made a mistake of which I learned about while Dominique's smile welcomed me at the front desk. Though my dilemma was probably not the first time she's ever encountered a guest showing up a day late, she quickly took up my plight with the hotel manager. The problem was resolved... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for choosing the Holiday Inn for your recent Wilmington business trip. We are pleased to hear that you enjoyed your stay! Dominique is a valued member of our team and we really look forward to sharing these compliments with her. Thank you for being so patient while our team worked hard to adjust your reservation. We appreciate your... More 

Lancaster, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2015

We had an great overnight stay at this Holiday Inn. After traveling and spending 6 of the past 7 nights in hotels, we asked Dominique for an upgrade to our reservation since we are IHG Reward Club members. She gave us top notch treatment and upgraded us to an executive suite which was very nice and unexpected. Thanks Dominique, you... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for joining us at the Holiday Inn during your recent trip to Wilmington, North Carolina. We are pleased to hear that you enjoyed your stay and really look forward to sharing this feedback with Dominique and the rest of our team. We hope you enjoyed the rest of your trip and that you will come back to see... More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 14, 2015

I travel almost every week, so I stay in a lot of hotels. This was my first time at this hotel and it was not a good experience. First, I booked the room and paid, in advance, through a third party. I learned the day before my scheduled trip that I was going to be delayed a day. Since the... More 

Was this review helpful? Yes 1
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. We appreciate the kind words about our clean hotel and convenient location. However, our goal is to provide excellent customer service to each and every hotel guest, so we are disappointed to hear that you were not completely satisfied with your stay. Thank you for bringing these concerns to our attention so that we can... More 

Clemmons, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

We stayed at this hotel last month for a cheer competition! I'm pretty sure we took over the 5th floor and the indoor pool with a bunch of 5-15 year olds. This hotel was FANTASTIC at dealing with all of us....they were able to accomodate us to have rooms beside each other as well. The room itself was great....the beds... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for joining us at the Holiday Inn for the Wilmington cheer competition! We are so glad to hear that you and your group enjoyed your stay. We appreciate you recommending our friendly team and comfortable rooms to fellow travelers. We hope everyone had a wonderful time at the competition and that you will come back to see us... More 

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79 photos of this hotel

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