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Red Roof Inn Wilmington


Hotel class 2.0 of 5
5107 Market Street, I-40 Exit US-17, Wilmington, NC 28405
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Reviews you can trust

73% Recommend
4.0 of 5 stars 27 reviews
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By trip type
All (27)
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[ Date ] [ Rating ]
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3 of 5 stars
dst794   3 contributions
raleigh, nc
Oct 19, 2009 | Trip type: Couples

As alwasy I check TA before I make a reservation. The reviews said the RR was inexpensive and clean. I really liked that the ower responded to not only the good, but the not so good posts. That actually sealed the deal for me. It shows that he cares. The hotel is not fancy, but is a very nice stay... more

Management response from
RRI653, Manager

Thank you for your comments! I will certainly commend Justin on his efforts and I will follow up with my staff on our wake up call log proceedures to ensure that we erase the wake up call problem for the future. Once again thank you, we hope to see you again soon!

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5 of 5 stars
Joyaj8   1 contribution
Clyde, North Carolina
Oct 8, 2009 | Trip type: Couples

The service was great. Checking in and out was easy. The room was clean and well equipped. It is close to most of the major attractions. I liked the friendliness of the staff most, and not having a restaurant on site least. more

Management response from
RRI653, Manager

Thank you very much for your response! We are glad you enjoyed your stay. Thanks again, see you soon!

excellent
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5 of 5 stars
divadoll93   1 contribution
raleigh
Oct 8, 2009 | Trip type: Business, Solo travel

My stay was absolutely wonderful! The manager (James Wylie) meet all of my needs and expectations! He had the best personality in great customer service! I would highly recomend this hotel to anyone. more

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4 of 5 stars
adelescent88   3 contributions
fayetteville, nc
Oct 5, 2009 | Trip type: Couples

The room was a bit out dated but had all the homey requirements to make my stay comfortable. It was clean and did not have the rank order that older hotels have. The staff especially Jim and Justin was outstanding. I am very fussy and Jim did his best to make me comfortable even at 2am when we checked in.... more

Management response from
RRI653, Manager

Thank you so much for your response! I am extremely pleased to hear that Jim and Justin took great care of you. Here at Red Roof Inn of Wilmington customer service and satisfaction is our number one priority. We are scheduled for a renovation throughout 2010 that will bring a vibrant 'coastal' theme throughout the hotel. We hope to see...

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5 of 5 stars
rapit2ride   1 contribution
Wilmington,NC
Sep 3, 2009 | Trip type: Business, Solo travel

Dirk was very curtious and Roberta did an outstanding job housekeeping.Will definitely stay again in the very near future. more

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5 of 5 stars
jzogrady   2 contributions
Charleston
Aug 24, 2009 | Trip type: Solo travel

My fiancee and I are in the process of moving to Wilmington and will definitely stay at this hotel again before our final move. Everyone was extremely helpful. Dirk checked me in and was extremely helpful. He even went to find a room for me for an early check in. He also called my room awhile after I had gotten... more

Management response from
RRI653, general manager

Thanks for your comments and for sharing your positive comments. We think you said it best when you indicated that our staff was " EXTREMELY helpful" Thanks again!

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4 of 5 stars
Willsteven   1 contribution
Raleigh, NC
Aug 20, 2009 | Trip type: Solo travel

This is a wonderful place to stay . It is clean. The staff is great, especially James, the gentalman who checked me in. He was professional and courteous. It is in the perfect location and easily accessable. I will stay there again. more

Management response from
RRI653, Manager

Thank you for your response! I am glad to hear you had a great time while visiting the Wrightsville Beach area. I will share your response with my team. Thanks again!

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5 of 5 stars
tonniecool   4 contributions
West Virginia
Aug 13, 2009 | Trip type: Family

I have been staying at Wilmington for 16 years and have switched from beach condos to Hotels, I have not stayed at a more enjoyable place in all the years that I have been staying there than at the Red Roof Inn. The pool was Chrystal clear and the housekeeping was great at keeping our rooms clean. The mainenance (Pool... more

Management response from
RRI653, Manager

Thank you for your response! I am glad you had such a good stay with us. I will certainly let Bobby know that you had positive comments about him. I am glad you enjoyed the pool area. Next summer we will have all new pool furniture to make it even more enjoyable in the hot NC weather! Thanks again!

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4 of 5 stars
vonrenzo   1 contribution
North Chili, New York
Jul 30, 2009 | Trip type: Business

Absolutely great trip was easy to manage in this hotel near the center of town and the main highway... Loved the pool and staff were just wonderful... Waffle House!!! more

Management response from
RRI653, Manager

Thank you for your contribution! We are excited to hear such positive remarks about our staff and property. I will certainly share your comments with the Front Desk staff and let the Maintenance personel know they are doing a good job keeping the pool clean and clear. Thank you again. I look forward to seeing you the next time you...

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1 of 5 stars
hueydok   1 contribution
Raleigh, NC
Jul 21, 2009 | Trip type: Solo travel

The Good: Hotel is in a good location, sheets seemed clean, bed was comfortable, plenty of parking. That's about it. The bad: I was EXTREMELY dissatisfied with my stay in room 141 on Saturday, July 18. Room was filthy - cobwebs on ceiling (not just one, but all along the walls and celing). Remote did not even match the TV... more

Management response from
RRI653, Manager

Thank you for taking the time to provide the feedback on your recent stay. Future renovations to the Hotel will include new lighting fixtures and temperature control units. The Hotel typically receives good reviews on cleanliness and unfortunately, due to an error, you were placed in a room that was not ready for guests. We regret that your experience was...

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Red Roof Inn Wilmington Also Known As

  • Red Roof Inn
  • Wilmington Red Roof Inn
Address: 5107 Market Street, I-40 Exit US-17, Wilmington, NC 28405
Wilmington Hotels Red Roof Inn Wilmington
4.0/5.0
27