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Hilton Garden Inn Wilmington Mayfaire Town Center

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6745 Rock Spring Road, Wilmington, NC 28405
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Hilton Garden Inn Wilmington Mayfaire Town Center
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Hilton Garden Inn Wilmington Mayfaire Town Center
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765 reviews from our community

Traveler rating
    587
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Middletown, New York
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location is very nice in a modern corporate business area. Plenty of places to choose from nearby to eat at and banking centers as well. The staff is very nice and friendly and make you feel very welcome and appreciated and most respected. Courtesy here is mandatory and it is displayed on a regular basis. FREE Coffee and Hot... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you for your review, erikm313. We're glad to hear you enjoyed your recent stay with us. We hope that next time you're looking to travel to Wilmington, for work or for leisure that we will continue to be your hotel of choice. Thanks again. Eric Brown Front Office Manager More 

Lynchburg, Virginia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hilton Garden Inn for a quick business trip. The receptionist checking me in had a wonderful attitude and was quick and efficient at getting me checked in after a long day of travel. I was upgraded to a suite which very nice. The room was clean, quiet, and the bed was comfortable. The breakfast was very... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

EscapingtheBurg, we are so glad to hear you had a successful stay with us. We always try to accommodate our guests as best we can and we are so happy to hear that we were able to upgrade your room at check-in. We have shared your comments regarding our breakfast and bar with our Food & Beverage Supervisor as well... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago NEW

I travel to Wilmington for business, and am a consistent guest of the Hilton Garden Inn Mayfaire. After a long day at work, I actually look forward to coming back to my "home away from home". Eric the manager is usually there to greet me with his radiant smile and inviting demeanor. Carolyn is rockin it behind the desk with... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you for your amazing review, Lynn. We love to see your smiling face every week when you walk through the lobby. Thanks for pointing out our awesome staff and our incredible breakfast. Again, thank you and we look forward to welcoming you back when travel brings you back to Wilmington. Eric Brown Front Office Manager More 

Concord, Ohio, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Overview my family had a pleasurable stay at HGI Wilmington. The hotel was closed to restaurants, shopping, Wrightsville Beach & downtown Wilmington. The hotel staff provided very good service and breakfast was delicious. Our room was worn out and in need of being remodeled. The carpet and club chair in our room was covered in numerous stains. I would stay... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Matthew J, Thank you for your review. I am happy to hear that you and your family had a pleasurable stay while visiting the coast. “Kudos” for pointing out our awesome staff and our delicious breakfast. Like you, our expectations are very high. It is our mission to exceed the expectations of every guest, every day. In January 2016, we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a wonderful, family friendly hotel. From the heated pool to the cookie/coffee bar. Our family felt comfortable and well cared for. The staff was friendly and professional. They took time out to treat our kids like they were VIP guest. We would enjoy staying there again!

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Momof3fromA-Z, Thank you for the terrific review. The entire staff works very hard to ensure that all of our guests have a pleasant experience while staying with us. We appreciate your feedback and hope to see you and your kids again. Thanks, Eric Brown Front Office Manager More 

Hickory, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I forgot my spring jacket in the closet of my room at check out. I was very disappointment as I had just purchased it on clearance and there was no way to replace it. I called the front desk as soon as I returned home. The hotel located my jacket, and returned it to me via UPS. They are very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Diana C, Thank you so much for the terrific review. We always strive to ensure that the guest experience is perfect. And yes, we are very convenient located in the heart of Mayfaire Town Center. We believe we're in the best spot in Wilmington with Mayfaire shopping, restaurants and Movie Theater within short walking distance and the beach down the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed over the weekend and every single staff member was so sweet and helpful! The hotel had great amenities and the hotel was very presentable. Not to mention their beds are out of this world, best sleep I've ever had. The hotel is in the middle of good shopping, food and activities so I didn't have to go out... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Jldrake, Thank you for the positive feedback in regards to your most recent stay at HGI Mayfaire. We appreciate your kind words regarding our location and hotel cleanliness. Thanks for pointing out the "Garden Sleep System" that adjust to your body, spine and legs while providing pressure-free sleep. Again, thank you and we look forward to welcoming you back. Safe... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We were in town visiting friends, and they set us up at this Hilton Garden Inn. It was great. The staff was amazing, and the location was perfect!! We were minutes from the beach, and our friends of course. I will definitely be back.

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Kiauna97, Thank you for your candid review. We are excited to hear that you had a great experience at our property. We look forward to welcoming you back to our property when travel brings you back to Wilmington. Thanks, Eric Brown Front Office Manager More 

2 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 1 night for a visit to the beach. Hotel is clean and location is great but poor in amenities, specially if you're a coffee drinker! You'll find better values at other hotels nearby.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Lee E, Thank you for your recent review of our award-winning HGI Mayfaire. We regret that you felt your stay was unsatisfactory and did not match that of the other 699 Tripadvisor contributors that graded our property with 4+ stars. We appreciate your kind words regarding our location and hotel cleanliness but regret that you weren't wowed by our property.... More 

Oak Island, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn is a small (3 floors) hotel in Wilmington, NC. Located near shopping & restaurants. Offers better fare for breakfast, lunch & dinner than a number of small hotel operations. Did note that breakfast is a flat $9.95 regardless whether you have time for a the full menu or you're only grabbing oatmeal and yogart. Rooms were... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Shirley M, Thank you! We greatly appreciate you sharing your awesome feedback of our award-winning HGI Mayfaire on Tripadvisor. We're thrilled that you enjoyed our location and all of the available amenities. From all of us at HGI Mayfaire, we hope to see you again soon! Thanks, Eric Brown Front Office Manager More 

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