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All 43 Wilmington hotels

Hilton Garden Inn Wilmington Mayfaire Town Center

3.0 of 5 Hotel   |   6745 Rock Spring Road, Wilmington, NC 28405
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Ranked #2 of 43 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
RJWWF Wichita Falls, Texas
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wichita Falls, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

The overall condition, location, and amenities of the HGI was excellent. The staff was very accommodating and willing to assist in any way possible. Many shops and restaurants within a short walking distance, great way to get out and stretch your legs after being in a car or plane all day.

Review collected in partnership with Hilton Garden Inn

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Daphne, Alabama
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We had our grandchildren for a family reunion and booked this hotel. I was immediately unhappy when we walked down the hall to our room. The carpet was very stained and had holes under the carpet. It made me think they had flooded. The lounge chair in our room had huge stains, making it unusable. I reported after day 2... More

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Terihorne, we have clearly let you down as a regular guest of HGI hotels. Cleanliness is of the utmost priority at Hilton Garden Inn. You are correct in stating that we should have followed-up after your initial issue. A simple thing to do but we failed you and we’re sorry for that. The corridor carpet is clean but worn in... More

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My fiance and I stayed here over the weekend and had a great stay.I received a certificate for a free 2 night stay, and I must say I enjoyed the property. The location is great. This was my birthday weekend getaway and of course we would have preferred to stay on the water, but this location was great. It's a... More

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hello Amused917. We’re so pleased that your had a great stay at our award-winning HGI Mayfaire. Belated Happy Birthday! Thank you for choosing to stay with us. We appreciate your recommendation. More

Raleigh, NC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn Mayfaire is my favorite weekend get-a-way destination. The staff, cleanliness of the hotel, the close proximity to the beach, shopping and dining makes this a premier location. My husband I visit this location exclusively when in the Wilmington area. I have never been disappointed! I highly recommend it!!!

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you Leslie S. for the honor of being your first Tripadvisor review. We appreciate you sharing your guest experience with everyone. Your kind words regarding our award-winning Hilton Garden Inn Mayfaire mean a great deal to us. Thank you! It is very gratifying to hear from so many guests like you guys who have adapted us as your home... More

Beaufort, North Carolina, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms were quiet with convenient location. Priced well and decorated nicely. Front desk was friendly and helpful. Value for rooms was good. Carpeting on 4th floor was pretty dirty. Breakfast was cooked to order eggs, waffles, pancakes. I had a 1/2 waffle with bacon. My bacon was cold when it was delivered to me so guessing there was a pile... More

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you Karen S. for the valuable feedback from your recent stay with us. It is our standard to exceed the expectations of our guests every day. Clearly we did not with you. We do appreciate the nice comments regarding our friendly staff and your endorsement to stay with us again. Please note that the hallway carpet is clean but... More

Raleigh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed in this hotel several times now throughout several summers - it's my go to in Wilmington. Ideal location, surrounded by restaurants and shopping, and only a short drive to the beach. The customer service is always exceptional at the front desk. On a previous trip I had brought my own hair towel from home and it was a... More

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you Nora B for your outstanding feedback from your recent stay at our HGI Mayfaire. We love that we have earned your “Go-To” status. We appreciate you for recognizing the efforts of our customer-focused team and your local tips are outstanding. Others reading your review should take your advise. Our clean but worn hallway carpeting is being replaced soon.... More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice in the last month for business and the location is great with the beach only a short drive. The rooms and common areas are starting to show their age, especially the carpets, but the property is clean and the staff is awesome. I will definitely stay here again.

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you NukeEng for your honest review of your two previous stays at our award-winning HGI Mayfaire. We appreciate your loyalty and kind words regarding our great staff and location near Wrightsville Beach. As far as your assessment regarding the carpet. The good news is that new hallway carpet is on the way later this year. Years of high occupancy... More

Lexington, North Carolina
Contributor
18 reviews 18 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was quick and easy. Minutes from Wrightsville Beach as well which is why we stayed here. This is probably the nicest Hilton Garden Inn I have stayed at. It was extremely clean, staff was more than friendly. Hotel is also in a nice location very close to shopping and restaurants.

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HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Mary H, you are so nice for sharing your guest experience with the numerous Tripadvisor readers who may be thinking about staying with us. You summed it up perfectly! We believe we’re in the best location in Wilmington; we’re glad you enjoyed it as well. Thank you for allowing us to earn your business. The next time the beach calls... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The cost was excessive for a room with one sink and no complimentary breakfast. There were two small bugs, one alive and another one dead. Called back about an item I left and was transferred to a voicemail in housekeeping and never got a call back. I won't stay at this hotel again.

Was this review helpful? Yes
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hello Ombudlady. We’re honored that you chose our HGI Mayfaire to be your first Tripdvisor review. Your four-star review is very generous based on your comments. Regarding the item that was left behind, I will follow-up with our housekeeping department right away to ensure this matter has been resolved since you wrote the review. Personal belongings left-behind are taken very... More

Virginia Beach, Virginia
Top Contributor
75 reviews 75 reviews
66 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Usually stay at Homewood next door, but it was booked so stayed here. During the summer it is a better choice for business travelers having a lot less children then the suites next door. This was one of the nicest HGI's I have stayed in large clean newer room, great staff, wonderful breakfast and nice bar area in the evening.... More

Was this review helpful? Yes
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Joan3boys, thank you for sharing your outstanding guest experience. On behalf of the entire HGI Mayfaire staff, we thank you for the fantastic review. We strive every day to exceed guest expectations. From reading your review it would appear that you really enjoyed our full service amenities that our Garden Grill & Bar affords. Our staff appreciates you recognizing their... More

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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Address: 6745 Rock Spring Road, Wilmington, NC 28405
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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