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Hilton Garden Inn Wilmington Mayfaire Town Center

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6745 Rock Spring Road, Wilmington, NC 28405
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Hilton Garden Inn Wilmington Mayfaire Town Center
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Hilton Garden Inn Wilmington Mayfaire Town Center
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753 reviews from our community

Traveler rating
    580
    115
    29
    22
    7
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228
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245
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greenville, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

This hotel, although beautiful and great staff, does not accept cash at check-out. For this I cannot recommend any hotel that does not accept the American dollar as payment. If my cash is not good enough for them, then they are not good enough for me.

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Front Office Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you very much William H for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our beautiful hotel and friendly staff. The safety and security of our guest and employees is always our top priority.... More 

Waldorf, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was clean, customer service was outstanding and my room smelled refreshing upon our entrance. The breakfast was delicious, local eateries were in walking distance, and proximity to downtown wasn't bad at all. I will surely visit this hotel again on my next visit to the Port City!

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Front Office Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Thank you Stevie D for the five star review of our award-winning HGI Mayfaire. It was our pleasure to earn your business. We appreciate your very kind comments regarding our staff, location and amenities. We hope to earn your business next time travel brings you back to Wilmington. More 

Yorktown, Virginia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a Hilton Honors member. I have stayed loyal to the Hilton brand for over a decade now. This is the first time I have stayed where breakfast was not complimentary. Had I have known that I would not have selected this chain for our stay. Will not make that mistake again and am considering switching brands.

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Chris H! Thank you for sharing your recent experience at our award-winning HGI Mayfaire on Tripadvisor. We regret that you were disappointed to learn that Hilton Garden Inn breakfast is not complimentary. This is because, unlike other hotel chains, Hilton Garden Inns offer guests the luxury of having a full service restaurant the Garden Grille & Bar in the... More 

Morrisville, North Carolina
Top Contributor
121 reviews 121 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel and a convenient locations close to shopping, grocery store and a new residential community. Rooms very spacious and nice and I loved the large bathroom but the restaurant was small and the fitness center was even smaller....these are the types of nicer amenities that you would expect in a hotel in this location and... More 

Was this review helpful? Yes 1
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Emjai1920! Thank you for your recent review of our award-winning HGI Mayfaire. We're thrilled that you enjoyed the amenities and comfort of our property but regret that you felt our full service lobby restaurant and 24 hour fitness center was not spacious enough. The next time you visit our property, please know that hotel guests have complimentary access to... More 

Mooresville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is an excellent choice for those visiting students at UNC Wilmington. The proximity to the University, shops, restaurants and the beach provide all types of entertainment. The online check in option, courtesy of staff and cleanliness of the facility enable me to highly recommend this establishment.

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Andrea K! Thank you for your awesome review of our award-winning HGI Mayfaire! We're so glad you enjoyed your stay and couldn't agree more about the convenience of our location. Please come back to see us the next time you visit Wilmington! Thank you! More 

charlotte, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed a week at this hotel and other than a couple of minor issues my stay was good. I would suggest they replace the sofa as it was stained pretty bad. I love Hilton and will continue to patronize the Hilton brand

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Marsha B! Thank you for your recent review of our award-winning HGI Mayfaire! It was a pleasure having you stay with us and we appreciate your loyalty to the brand. We hope to see you again the next time travel brings you to Wilmington. Thank you! More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at the HGI multiple times over the past several months and I have nothing but great things to say about the facility and the staff. The staff will go above and beyond for you--Eric Brown (Front Office Manager) will do whatever it takes to ensure his guests have a completely satisfied experience. This group definitely deserves a five-star... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi aarcher234! Thank you for the awesome review of our award-winning HGI Mayfaire. We are so pleased that you enjoyed your stay! Also, we couldn't agree more... Our Front Office Manager Eric Brown is a rock star and will go above and beyond to make sure our guests are happy. We hope to see you again the next time travel... More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed a nice stay here for the weekend. Friendly staff that made you feel welcome, bed was comfortable, room sparkling clean with a terrific breakfast available in the mornings. The only problem was the thermostat in our room. It was actually worked on Friday and we thought the issue had been resolved but during the night Saturday even though we... More 

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi dkbstanford! Thank you for sharing your recent experience at our award-winning HGI Mayfaire on Tripadvisor. We're thrilled that you were impressed with our property but sorry to hear about your thermostat. Please be assured that our Maintenance Department has resolved the issue. We hope to see you again the next time you visit Wilmington. More 

North Carolina
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Here for business. Great room. enjoyed the Keurig in my room vs. traditional coffee pot. Clean room. Group next door was having a good time and a little noisy but they piped down before it was late. Pool looked nice but too cold. Wish gym opened a little earlier. Breakfast is buffet with a charge but also made to order... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi NCAllen! Thank you for your awesome review of our award-winning HGI Mayfaire! We're thrilled that you enjoyed our property and all of the amenities we have to offer. Just for future reference, the Fitness Center is open 24 hours a day/seven days a week and is accessible with your room key. We hope to see you again the next... More 

Memphis, TN
Top Contributor
93 reviews 93 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I got stuck in Wilmington because of a snow storm and spent two nights here. The staff were very friendly, greeting you by name and trying hard to be accommodating. The hotel is 7-8 yrs old but in good condition and in a nice area. You can easily walk or drive to a nice shopping center and dozens of restaurants.... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi biztravel2! Thank you for your awesome review of our award-winning HGI Mayfaire. We hate that your travel plans were postponed due to weather, but we're thrilled that you were impressed with our property and enjoyed your stay. Our breakfast is unlike any other you'll experience when traveling to other Wilmington hotels. You are very smart to book the Bed... More 

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