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Hilton Garden Inn Wilmington Mayfaire Town Center

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6745 Rock Spring Road, Wilmington, NC 28405
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Hilton Garden Inn Wilmington Mayfaire Town Center
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Hilton Garden Inn Wilmington Mayfaire Town Center
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779 reviews from our community

Traveler rating
    599
    119
    31
    22
    8
See reviews for
235
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258
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cary, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

HGI remains a quality brand and this hotel is very comfortable with a great location. The staff is very friendly and works to help each guest feel welcomed & satisfied during their stay. The restaurant staff is fantastic and the food is delicious

Review collected in partnership with Hilton Garden Inn

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hilton Garden Inn properties are typically above average but this property maintains a staff that continues to set my expectation of customer service. They smile, they laugh, they remember our names. The management staff delivers an experience that makes you feel welcome, almost a home like feeling.

Was this review helpful? Yes 1
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

TKK_12 aka Mr. Kitchen's you are the best. We’re thrilled to hear your expectations were met and enjoyed your recent stay at our hotel. Thank you for taking the time to share your review with us, and we look forward to hosting you again in the future. Thanks, Eric Brown Front Office Manager More 

Wilmington, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was here for a business trip. The comp upgrade was a plus. Room was great. The fitness room was decent. It was in close proximity to a great shopping area. This location is also close to Wrightsville Beach.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

CredricD, We're happy to hear that we are able to upgrade your room at arrival. As a loyal Hilton Honors member you deserve the best . We look forward to welcoming you back on your next business venture. Again, thank you and have a wonderful day. Thanks, Eric Brown Front Office Manager More 

Washington, DC, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was as expected, room comfortable, location great for our needs. Staff is always friendly and we have stayed there 3 or 4 times. They made us feel like we were part of the place. We were satisfied with the experience and it met what we have come to expect at Hilton Garden.

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Dexter H, Thank you for taking the opportunity to visit us on TripAdvisor. I’m happy to hear that the hotel was great and our location was great for your needs. We believe that we have the best staff in Wilmington. We look forward to welcoming you back in the future. Thanks, Eric Brown Front Office Manager More 

Statesville, North Carolina
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice stay at the Hilton Garden. Room was spacious and very clean. Staff was friendly and accommodating. My wife an I both enjoyed our stay. Only issue we had was the hotel restaurant for breakfast. Appeared they only had one server working and a lot of guest were complaining. After a 15 minute wait, we drove a mile down... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

BTRClub, We are thrilled to hear that your enjoyed your stay. Our hotel is centrally located in Mayfaire where you can shop until you drop. I am sorry to hear about the issues you encountered during breakfast. If you would like to speak to me about this issue feel free to contact me directly at (910) 202-5991. Thank you and... More 

Clayton, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has a little of everything you would need. A small restaurant and bar. The staff treated you as if you were part of their family. Such a GREAT group of people. Located near shops such as Barnes and Noble, Chico's, Catos, etc. and restaurants such as Brixx Pizza, Panera Bread, Cold Stone, etc. We would definitely stay here... More 

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

MandyG, Welcome to the Hilton Garden Inn Family. We really enjoyed having you stay her with us last week. We can’t wait to welcome to you back. Safe travels !!!!!! Thanks, Eric Brown Front Office Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I had a great experience with Staff, Rooms, Cleanliness of the grounds. I would be glad to go back and will let everyone know to go aswell. Also when we needed anything there was someone all ways wanted to help.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

17Rickyw, Thank you for taking the time to share your experience with the travel community on Trip Advisor! We are so pleased that you were impressed by our hotel's cleanliness and hospitality. Make sure to circle your calendar for your next visit. Again, thank you and have a great day. Thanks, Eric Brown Front Office Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The bartender Eric is a cool dude. He made a great recommendation for dinner. The lobby has a cool vibe. People who aren't staying here come for the made to order breakfast. And it's close to the shore. I recommend this place.

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

CharlieB, You Rock !!!! I’m glad that your enjoyed my restaurant recommendations. Thanks for pointing our newly renovated lobby. Our cooked made to order breakfast is the best and it leaves you wanting more. We look forward to welcoming you and your colleagues’ back when travel brings you back to Wilmington. Thanks, Eric Brown Front Office Manager More 

Wilmington NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I had the pleasure of a two night stay at the Hilton Garden in Mayfaire, Wilmington NC. Our stay was in conjunction with a family visit. Although we were not often at the hotel other than to sleep, we found the hotel to be well appointed, clean, and restful. The location was convenient to shopping and our... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Bruce Q, Thank you so very much for your business and taking the time to review our hotel. I am so glad you enjoyed your visit with us. We look forward to having you as a guest again in the near future. Eric Brown Front Office Manager More 

Charlotte, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

When we turned back the spread, we discovered that the sheets had not been changed from the previous guest. There were bodily fluid stains and pubic hair on the bed. Front desk staff and front desk manager did not react in any way after reported.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Walter M, Thank you for choosing to stay with us on your recent visit to Wilmington, North Carolina. We regret that you felt your stay was unsatisfactory and did not match that of the other 710 Tripadvisor contributors that graded our property with 4+ stars. We take great pride in ensuring our guests have clean & comfortable accommodations. Next time... More 

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