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Hilton Garden Inn Wilmington Mayfaire Town Center

3.0 of 5 6745 Rock Spring Road, Wilmington, NC 28405
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Certificate of Excellence 2014
Hilton Garden Inn Wilmington Mayfaire Town Center
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747 reviews from our community

Traveler rating
    577
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars NEW via mobile

I've stayed at the HGI multiple times over the past several months and I have nothing but great things to say about the facility and the staff. The staff will go above and beyond for you--Eric Brown (Front Office Manager) will do whatever it takes to ensure his guests have a completely satisfied experience. This group definitely deserves a five-star... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi aarcher234! Thank you for the awesome review of our award-winning HGI Mayfaire. We are so pleased that you enjoyed your stay! Also, we couldn't agree more... Our Front Office Manager Eric Brown is a rock star and will go above and beyond to make sure our guests are happy. We hope to see you again the next time travel... More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed a nice stay here for the weekend. Friendly staff that made you feel welcome, bed was comfortable, room sparkling clean with a terrific breakfast available in the mornings. The only problem was the thermostat in our room. It was actually worked on Friday and we thought the issue had been resolved but during the night Saturday even though we... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi dkbstanford! Thank you for sharing your recent experience at our award-winning HGI Mayfaire on Tripadvisor. We're thrilled that you were impressed with our property but sorry to hear about your thermostat. Please be assured that our Maintenance Department has resolved the issue. We hope to see you again the next time you visit Wilmington. More 

North Carolina
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Here for business. Great room. enjoyed the Keurig in my room vs. traditional coffee pot. Clean room. Group next door was having a good time and a little noisy but they piped down before it was late. Pool looked nice but too cold. Wish gym opened a little earlier. Breakfast is buffet with a charge but also made to order... More 

Review collected in partnership with Hilton Garden Inn

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi NCAllen! Thank you for your awesome review of our award-winning HGI Mayfaire! We're thrilled that you enjoyed our property and all of the amenities we have to offer. Just for future reference, the Fitness Center is open 24 hours a day/seven days a week and is accessible with your room key. We hope to see you again the next... More 

Memphis, TN
Top Contributor
92 reviews 92 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I got stuck in Wilmington because of a snow storm and spent two nights here. The staff were very friendly, greeting you by name and trying hard to be accommodating. The hotel is 7-8 yrs old but in good condition and in a nice area. You can easily walk or drive to a nice shopping center and dozens of restaurants.... More 

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi biztravel2! Thank you for your awesome review of our award-winning HGI Mayfaire. We hate that your travel plans were postponed due to weather, but we're thrilled that you were impressed with our property and enjoyed your stay. Our breakfast is unlike any other you'll experience when traveling to other Wilmington hotels. You are very smart to book the Bed... More 

1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay and will return. It is in a great location and the service was great as well. The staff was very friendly and helpful. The choosing of your room online is a good feature. I would recommend this Hilton Garden Inn, to friends and family members.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

JohnrV5079IC! Thank you for your awesome recent review of our award-winning HGI Mayfaire. We're so thrilled that you were impressed with our property and customer service. Please come visit us again the next time travel brings you to Wilmington! More 

Mooresville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great service from staff. Willing to go the extra mile. Never missed a beat on what was needed. Rooms were clean and stocked as promised. This made my trip all the more enjoyable! CLASS ACT IN MY BOOK! I WILL RETURN! Thank you!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Tiffany B! Thank you for sharing your recent A+ experience at our award-winning HGI Mayfaire on Tripadvisor. We truly appreciate your feedback and are thrilled that you enjoyed your stay. Please be sure to visit us again the next time travel brings you to Wilmington! More 

Leland, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel 02/13/15 as a surprise my finace for a mini romantic Valentine's Day getaway; the stay at this hotel was great! The staff was amazing and the breakfast was delightful. I especially enjoyed the manager on duty that checked me in a Mr. Eric Brown. He was very informative,extremely friendly and really accommodating. This is the... More 

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Brandi625! Wow! Thank you for the stellar review regarding your recent experience at our award-winning HGI Mayfaire. We're thrilled that you were wowed by our property and our wonderful Front Desk Manager Eric Brown. Also, thank you for spreading the word and singing our praises to your friends. We hope to see you again soon. Thanks again! More 

USA
Top Contributor
70 reviews 70 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed only one Friday night (13th Feb) with my wife. Eric, the front desk manager, was great ... made us very welcome, offered good advice on local restaurants, upgraded us to a nice suite (my Diamond status helped, I'm sure!). Bed very comfortable, big rooms, big bathroom (wife loved the shower), big closet, good furniture, mini-frig, microwave. WiFi (was free... More 

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi CraigJConrad! Thank you for your awesome review of our award-winning HGI Mayfaire! We're thrilled that you enjoyed your stay with us and the amenities our property has to offer. Also, we couldn't agree more...our Front Desk Manager Eric Brown is a rock star and ensuring guest satisfaction is his top priority. Please come back to see us the next... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed there with my fiancé. I have stayed in many of the Hilton hotels over the years. This hotel is very clean however definitely considered mid level when it comes to the Hilton brand.Management is very nice & professional, but if you are a traveler who looks for the wow factor or upgraded amenities with a VIP feel... More 

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HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Buttaflykt24, Thank you for sharing your recent experience at our award-winning HGI Mayfaire on Tripadvisor. We appreciate your kind words regarding our staff and hotel cleanliness but regret that you weren't wowed by our property. We hope that you'll give us another chance the next time travel brings you to Wilmington. Thank you. More 

Raleigh, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

AC Unit and Sleep number bed both broken. 84 degrees and sleeping in a crater for the evening. Arrived late after all day tourney, and did not discover these issues until late, and did not want to move rooms at this point (as kids were asleep). Mentioned to staff in morning and no mention of 100% guarantee.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Mayfaire, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review

Hi Jason L, Thank you for your feedback regarding your recent stay at our award-winning HGI Mayfaire. We are disappointed to hear about your unpleasant experience. Ensuring guest satisfaction is our top priority. Please call (910) 509-4046 and ask to speak with our Front Office Manager Eric Brown. The next time travel brings you to Wilmington please allow us the... More 

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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Address: 6745 Rock Spring Road, Wilmington, NC 28405
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn
Hotel Style:
#1 Romantic Hotel in Wilmington
#2 Business Hotel in Wilmington
#4 Family Hotel in Wilmington

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