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Comfort Suites

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4721 Market Street, Wilmington, NC 28405
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1 room 1 adult
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Comfort Suites
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129 Reviews from our TripAdvisor Community

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Charlotte
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're looking for a clean, comfortable and inexpensive place to stay while in Wilmington this is it. It was a great value for the money. There is an outdoor pool. The room includes cable TV with HBO, sofa bed, microwave, small refrigerator, iron and hairdryer. The rooms are large, the bedding extremely comfortable and the entire suite was very... More 

Helpful?
Thank Phil L
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities, though I apologize for any inconvenience that you experienced.... More 

Modesto, CA
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 10, 2015 via mobile

This is an older Comfort Suites. It is very clean and seems to be well maintained. Fitness Center was good. If you can get a good price stay here if not stay at a newer property. Choice Privileges has great promotions. Hope they have a new one when this one finishes on the 11th.

Helpful?
1 Thank MaryModesto
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing your feedback for our hotel. I am glad that you appreciated our facilities and rates. We are looking forward for your next visit in our hotel. More 

Blackburn, United Kingdom
Level Contributor
158 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed October 28, 2015

Great suite. Good reception. Clean and comfortable room. Good breakfast. Good wifi, no stupid password needed. This is the only hotel I have ever been to that takes the trouble to ring the room 10 minutes after arrival to check everything is ok.

Helpful?
1 Thank TonyandWendy12
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

I am glad to hear that you enjoyed your stay with us! Thank you for giving us a five star rating! We are very grateful that you appreciated our efforts in providing an excellent customer experience. Thank you for your business and we are looking forward for your next visit within the area! More 

Glenbeigh, Ireland
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed October 16, 2015 via mobile

This hotel is older, slightly tired, but very clean and the personnel are all friendly and competent. It is in an area of multiple budget hotels without restaurants in walking distance. However, there are many decent restaurants nearby via car.

Helpful?
Thank msusandel
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We are so glad to know that you had a pleasant time with us. We would like to assure you that we are doing everything that we can to implement improvements soon and we do hope that you'll choose to stay with us again in the future. Thank you so much for your business and may you have a blessed... More 

Winston Salem, North Carolina
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 24, 2015

The front desk was extremely friendly and helpful. The room was huge. There is a counter and lighting outside of the bathroom which would be perfect for getting ready while someone else was in the bathroom, but there was not mirror? While I don't mind employees helping themselves to the breakfast. I do mind having the maneuver around them as... More 

Helpful?
Thank doodle336
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to raise these concerns you had during your stay with us. We value your comments and rest assured that these will be taken into consideration for future improvements we will implement at our hotel. We would like to apologize for any inconvenience you experienced during breakfast and we will make sure that... More 

Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 22, 2015 via mobile

In town for one Friday night and most rates were quite a it higher in the area. Have never stayed here before because it is a little bit hidden from the view on Market street. No real complaints. There was a hole in the couch cushion. Room was comfortable and clean. Breakfast was good.

Helpful?
1 Thank itravelnc
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for appreciating our efforts of providing you clean and comfortable accommodations. We will certainly look into the concern you mentioned about the couch cushion and rest assured that this will be worked on immediately. We do hope that you’ll consider staying with us again in the future despite of this issue and we promise to give... More 

wallkillny
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 2, 2015 via mobile

We were going to stay at our property in Topsail Beach but had a few things that needed to be done so we decided to stay in s hotel last minute. I found this hotel on a travel site and it had good reviews. I was able to get 2 nights for the same price as advertised on the site.... More 

Helpful?
Thank catherined55
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel and guest room to be clean and convenient and that you enjoyed the five star accommodations, breakfast, and hospitality that we strive to show to each guest, during every stay. We can't... More 

Waynesboro, Virginia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 1, 2015 via mobile

Stayed here for two nights on a business trip. Negatives: Apparently there had been a birthday party in the room at some point as the remnants of a "B" and "I" were still tapes to the wall from where a banner had been torn down. There was also a small piece of shiny confetti/wrapping paper on the floor at the... More 

Helpful?
Thank jm006
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your... More 

Graham, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 22, 2015

We arrived on Saturday afternoon and the rate for that night was pricey (July in a beach town - to be exprected). We didn't have a reservation and got the last room. The rates went down for the next two nights we were there. It's a very clean hotel, right on Market Street near exit heading to Wrightsville Beach. It's... More 

Helpful?
Thank Dana H
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are glad that you were satisfied with the hospitality of our... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2015 via mobile

I stayed here for two nights while traveling for business. I had my family with me, so getting a suite with a kitchenette was essential. Other reviewers say this place is outdated, but I don't think it was that bad. The building is clearly older, and the pool is plain, but the decor and furnishings were fine with me. The... More 

Helpful?
1 Thank Justin E
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate the time you've taken to give us your thoughtful review. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service, accommodation and hospitality. We can't wait to show you how we continue to improve based on feedback like yours. More 

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