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Comfort Suites

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4721 Market Street, Wilmington, NC 28405
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Comfort Suites
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Comfort Suites
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113 reviews from our community

Traveler rating
    41
    35
    22
    6
    9
See reviews for
30
33
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
30 reviews 30 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for its location... close to downtown and great shopping and dining. The room was average. The breakfast provided several choices but did not meet supply/demand as breakfast staff preferred to be eating and talking in the supply closet. When asking for items to be refilled, they were less than friendly. The desk clerk was not... More 

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate your time in sharing the details of your recent experience with us. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. Your comments have been addressed with our staff and we hope to see you again, soon. More 

Moorpark, California
Top Contributor
461 reviews 461 reviews
46 hotel reviews
261 helpful votes 261 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On the main road into town but it sits back enough that traffic noise isn't a problem. We were on the third floor (top), which was very quiet. The room was large, clean, and comfortable with a sofa, wet bar with a sink, fridge, and microwave. Excellent wifi, very good hot breakfast, plenty of free parking, and good staff. About... More 

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. I am pleased to learn that you enjoyed the value and the amenities of our hotel such as our very quiet, large, clean room, comfortable sofa, wet bari with a sink, fridge, and microwave. I am glad that we... More 

Ridgeland SC
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2014

Hotel is back off main road with what looks like a closed bank building in front that is being renovated. The driveway had a speed bump made of wood that showed signs of wear and splinters. It was the only access to the hotel. Front desk was nice but room ac had to be set at 60 degrees to stay... More 

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Response from our customers is the best way to improve our property and service as we strive to offer each and every guest an enjoyable experience. More 

Raleigh, North Carolina
Top Contributor
152 reviews 152 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 31, 2014

I believe there are better options for the price. This property is in need of updating and doesn't smell fresh. The front desk staff is fine. There were a few light bulbs out which is a hint that the housekeeping staff isn't attentive. The bed was spongy. The neighborhood is questionable. To be candid, I was surprised as I have... More 

Was this review helpful? Yes 1
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us as this is our best tool in ways to impove our property and services. Your comments and your business are appreciated. Hope that you will consider another visit to our property in the future. More 

New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2014

We traveled to Wilmington NC for a funeral and had no idea where to stay since we had never been there before. We picked Comfort Suites in Wilmington because it was close to the airport and because of the good rates. We had AAA rate, so we paid about $88 for two nights. We checked in around 8:30 PM. Check... More 

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Hope to see you again soon! More 

Wilmington, North Carolina, United States
1 review
1 of 5 stars Reviewed October 27, 2014

Honestly, this is a pretty decent place to stay. But my friend's stay was completely invalidated - zeroed out - by the hold that was put on my card. The cost of the room was 70.00. I had a hold put on my card for 200.00. I was told that the hold would be there for a full week. And... More 

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us. We accommodate many guests that use Debit Card and have never had a problem as you have described. Your request was handled in a professional and timely manner, even though we only posted the room charge to your Debit Card. Our... More 

Central Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 24, 2014

This is the hotel where we typically stay in Wilmington. It is a non-smoking hotel with roomy suites and comfortable beds. The rates are pretty decent for the area and a hot breakfast is included. When we entered our room, we discovered a large (1.5"), dead roach over by the A/C unit. I searched the rest of the room for... More 

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Hope to see you back again soon! More 

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 14, 2014

I would give this hotel about 3.5 stars. Parking was adequate. Check in and out good.Spliiting the bill with no com Food in the AM was average, but at peak time hectic and thin on re-supply. Hotel was clean. Bug Free. A bit cramped in our suite for 3 guys. The pool was small but ok.

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Hope to see you back again soon! More 

Dobson
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 7, 2014 via mobile

I didn't realize the hotel was going to be back off the highway in a rather dark area. More lighting at night would have been nice. My husband and I were ready to go to bed, and I look up on the ceiling above the bed to find a giant roach there - not a welcoming sight! In the morning... More 

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Hope to see you back again soon! More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

We stayed at the Comfort Suites for one night. The room was great, very roomy and clean. The Suites were a little far away from the centre of Wilmington but there were plenty of places to eat nearby. Would recommend, good value for money.

Was this review helpful? Yes
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Hope to see you back again soon! More 

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