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Comfort Suites

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4721 Market Street, Wilmington, NC 28405
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119 Reviews from our TripAdvisor Community

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Traveler rating
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    37
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (31)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (11)
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1 review
1 of 5 stars Reviewed yesterday NEW

We stayed here 4 days. We had 2 rooms the joined. Our family had 10 or more rooms and everyone had the same complaints. Towels weren't replaced unless we asked. Bathrooms weren't cleaned, they just made sure we had new soap and lotion every day. We a roach in our room. The night before we left we showed the young... More 

Was this review helpful? Yes
Havelock, North Carolina
Level Contributor
191 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

the staff were very friendly and helpful. While there a storm knocked out their internet but that was not their fault. The rooms could use a little up grading. The safe did not work, there was a small hole in the sofa. The bed was very comfortable and room quite.

Was this review helpful? Yes
Greensboro, North Carolina
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago NEW

Hotel was greatly outdated but the staff made this hotel worth it. From the moment we checked in until we checked out, they were very nice and accommodating. The room was clean and spacious (we had the king suite) but we could hear people talk in the hallway at night and in the morning. DirecTV was definitely a huge plus.... More 

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Dunn, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Would probably have rated average but for the very pleasant staff, particularly front desk clerks. Location is only fair, not within reasonable walking distance of attractions or good restaurants. No wash clothes at check in but desk clerk got me some. Hot breakfast is a plus.

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We want to apologize for the issues that you experienced and the inconvenient location, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. More 

Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

My wife and I had a last minute trip in Wilmington area. Hotels were sold out and we stayed at Comfort Suites on Market Street. This hotel is extremely outdated, and if not for us arriving so late, I would have continued to search for another option. We had one towel that was completely raveled on the ends, with long... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for an event in Wilmington. Hotel was conveniently located. Room was clean and staff was very nice. Included breakfast buffet was the average you receive at any of the hotel chains. Over all a good stay, would recommend this hotel.

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for letting us know how impressed you were with our hospitality, services, and location. We hope to impress you even more with our breakfast during your next visit and we thank you for sharing your experience! More 

Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed in this hotel for its location... close to downtown and great shopping and dining. The room was average. The breakfast provided several choices but did not meet supply/demand as breakfast staff preferred to be eating and talking in the supply closet. When asking for items to be refilled, they were less than friendly. The desk clerk was not... More 

Was this review helpful? Yes 3
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate your time in sharing the details of your recent experience with us. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. Your comments have been addressed with our staff and we hope to see you again, soon. More 

Moorpark, California
Level Contributor
468 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
4 of 5 stars Reviewed March 20, 2015

On the main road into town but it sits back enough that traffic noise isn't a problem. We were on the third floor (top), which was very quiet. The room was large, clean, and comfortable with a sofa, wet bar with a sink, fridge, and microwave. Excellent wifi, very good hot breakfast, plenty of free parking, and good staff. About... More 

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. I am pleased to learn that you enjoyed the value and the amenities of our hotel such as our very quiet, large, clean room, comfortable sofa, wet bari with a sink, fridge, and microwave. I am glad that we... More 

Ridgeland SC
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 3, 2014

Hotel is back off main road with what looks like a closed bank building in front that is being renovated. The driveway had a speed bump made of wood that showed signs of wear and splinters. It was the only access to the hotel. Front desk was nice but room ac had to be set at 60 degrees to stay... More 

Was this review helpful? Yes 1
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us and we appreciate your comments and sharing your experience while at our property. Response from our customers is the best way to improve our property and service as we strive to offer each and every guest an enjoyable experience. More 

Raleigh, North Carolina
Level Contributor
152 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed October 31, 2014

I believe there are better options for the price. This property is in need of updating and doesn't smell fresh. The front desk staff is fine. There were a few light bulbs out which is a hint that the housekeeping staff isn't attentive. The bed was spongy. The neighborhood is questionable. To be candid, I was surprised as I have... More 

Was this review helpful? Yes 2
NC387Manager, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is very important to us as this is our best tool in ways to impove our property and services. Your comments and your business are appreciated. Hope that you will consider another visit to our property in the future. More 

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