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Howard Johnson Express Inn Wilmington

2.0 of 5
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3901 Market Street, Wilmington, NC 28043
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Howard Johnson Express Inn Wilmington
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Ranked #38 of 44 Hotels in Wilmington
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89 Reviews from our TripAdvisor Community

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Traveler rating
    2
    14
    23
    16
    34
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29
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (30)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (7)
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Angier, North Carolina
2 of 5 stars Reviewed 6 days ago NEW

Traveling on a budget, I didn't have high hopes for this place. But it was definitely not worth over a 100 a night. It is a cheap outdated motel with poor customer service, awful breakfast and poor housekeeping. When asked the front desk assistant about nearest beach, she was not very eager to help. When cleaning the room, they didn't... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Carolina Beach, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

Over priced, nasty room! Never again. Breakfast sucks. I feel like someone didn't use vasoline!

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn Wilmington, responded to this review

Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. I hope you will return to give us the opportunity to change... More 

Laurinburg, North Carolina
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was cheap so I didn't expect much. Very old decor and the place was falling apart. They put us way at the back in a dark corner of the hotel even though there were only a few people staying there. All of the room toward the front of the hotel were empty. Continental breakfast was an apple, bagel and... More 

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn Wilmington, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. We also hope that you will be far more impressed with... More 

Chapel Hill, North Carolina
1 review
4 of 5 stars Reviewed June 25, 2015

Great time, great hotel for the value. Definitely one of the least expensive place, but convenient to downtown, Wrightsville, and Carolina Beach. Staff was incredibly nice and friendly, shower pressure was terrific.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn Wilmington, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us and for giving us the opportunity to recognize our staff for exemplary work. We can't wait to give you another five star experience! More 

Wilmington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

3rd visit. Still a nice place for the money... Room clean... onky issues we had, the fridge did not cool and

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn Wilmington, responded to this review

Thank you so much for your compliments, rating and review of our high housekeeping standards. We appreciate the compliments and the comments regarding areas where we can improve. We hope to see you again soon and to impress you with our continuing improvements. More 

Los Angeles, California
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 stars Reviewed June 22, 2015

Spent my first night at the horribly dated and expensive Hilton RIverside, came here and had a better experience. Mini-fridge and personal AC unit included, which the Hilton DOESN'T provide! I paid $60 here, the Hilton $160. Save your money and stay here instead.

Was this review helpful? Yes 1
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn Wilmington, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel such as our mini-fridge and personal A/C unit! We hope to impress you again during your next visit and we thank you for sharing your experience. More 

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