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All 43 Wilmington hotels

Howard Johnson Express Inn Wilmington

2.0 of 5 Hotel   |   3901 Market Street, Wilmington, NC 28043
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Ranked #39 of 43 Hotels in Wilmington
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67 reviews from our community

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    28
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Jacksonville, North Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

Watch the fine print. Adjoining rooms are $50 extra per night. The sign on the door may say non-smoking room. Ours was clearly not. Staff very unfriendly and put out with special requests.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
HotelGM329, Manager at Howard Johnson Express Inn Wilmington, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I am very sorry that this was not effectively explained to you and that the misunderstanding occurred in the first place. Your comments help us to see where we need to improve and we appreciate that you have taken the time to review our hotel. More 

Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 16, 2014 via mobile

The front desk clerk was very pleasant, although initially she could not find my reservation. The lobby is very outdated and continental breakfast consists of a coffee maker and orange juice dispenser. The room was very outdated and had an unpleasant odor. The sheets had dried blood stains on them and we had to drive to the office to get... More 

Was this review helpful? Yes 1
HotelGM329, Manager at Howard Johnson Express Inn Wilmington, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I also want to thank you for bringing these matters to our attention and to assure you that your review means a lot to us and that we'll be using your comments to improve upon the guest experience. On behalf of our entire staff, we thank... More 

Raliegh, NC
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

Room was a bit clean, though we did find a cockroach in the fridge, but I'm willing to forgive that since we never found it. Clean beds and bathroom, though everything is outdated. Wifi actually worked but was a bit slow, and breakfast was just pastries an was rather bare, though the b.f. Room was nice, i supposed i just... More 

Was this review helpful? Yes
HotelGM329, Manager at Howard Johnson Express Inn Wilmington, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 1, 2014

This hotel has seen better days. We were in a dated end unit and it was kind of scary down there. The room looked clean but there was mold on the bathroom ceiling. Since we arrived after midnight and there wasn't anything else available, we sucked it up and stayed. The free Rise & Dine continental breakfast was a joke.

Was this review helpful? Yes 1
HotelGM329, Manager at Howard Johnson Express Inn Wilmington, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. I hope you will accept our sincerest apologies for the difficulties that you experienced and we thank youfor bringing... More 

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Additional Information about Howard Johnson Express Inn Wilmington

Address: 3901 Market Street, Wilmington, NC 28043
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn Wilmington 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Howard Johnson Wilmington
Wilmington Howard Johnson

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