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Homewood Suites by Hilton Wilmington/Mayfaire

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6732 Swan Mill Road, Wilmington, NC 28405
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Homewood Suites by Hilton Wilmington/Mayfaire
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Homewood Suites by Hilton Wilmington/Mayfaire
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562 reviews from our community

Traveler rating
    469
    70
    16
    5
    2
See reviews for
233
140
22
125
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (562)
  • Mar-May only
    (143)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (129)
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel within 10-15 minutes of Wrightsville Beach & Downtown Wilmington! Great restaurants close by if you want to stay closer for dinner, though. Great full breakfast in the morning. Manager's reception in the evening as well complete with complimentary food, beer & wine.

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thanks for choosing us! We value your business and appreciate the time you took to share your feedback from your recent stay. I was thrilled to read you enjoyed our complimentary F&B as well as found our location to be convenient. Thank you again for staying at Homewood Suites Wilmington/Mayfaire. Safe travels and return soon! More 

Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff is excellent and very friendly. The rooms are spacious and the hotel is situated within two 'malls' that offer shops, grocery stores (to stock the kitchen), movie theater, chain clothing stores and within minutes to the beach. Additionally, the pool is heated and offers a clean area to rest and lounge before or after visiting the beach. The... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for staying at the Homewood Suites Wilmington/Mayfaire on your recent trip to the Port City. We treasure your comments regarding our team as being ‘friendly’ and providing ‘excellent service.’ I was pleased to read you enjoyed our location, courtyard and spacious suites. Indeed, it is critical that all AC units perform at a top notch level. We just... More 

Rolesville, NC
Top Contributor
52 reviews 52 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed here several times before but I dont think I ever got around to a review. This trip for 3 nights and it was very enjoyable. Staff are very friendly and accommodating. Each day our room was cleaned we were only left with 3 towel and 3 washcloths for 4 people. So we would have to call down for... More 

Was this review helpful? Yes 1
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

On behalf of the entire team… Thank you for trusting in us, in addition to your continued loyalty. We value your business and the time you took to share your feedback from your recent 3 night stay at the Homewood Suites Wilmington/Mayfaire. I was thrilled to read how your expectations were exceeded by our friendly team, location and resort style... More 

Indian Trail, United States
1 review
4 of 5 stars Reviewed 1 week ago

We had a quality stay at the hotel for our God-daughter's wedding, the staff was very kind and pleasant to us upon our arrival. The room was very clean, we wish they would make the King bed separate from the other living ares in the room we had.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for trusting us to host your family while you were visiting the Port City for your God-Daughter’s wedding. Your acknowledgment of our team providing the utmost Southern Hospitality is greatly appreciated. With regards to your suite layout comment … We actually have both suite types options centered around a King Bed. A King Studio Suite which is an... More 

Sandy, Utah
Top Contributor
64 reviews 64 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for a couple nights while in town for business and was very impressed with the staff and the overall cleanliness of the hotel. They had a small construction project for a little bar in the dining area, but they kept it clean and it finished while I was there. Was very popular with those that enjoy a... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for your continued loyalty to Hilton Hotels. We value your diamond member status and appreciate the trust in instilled in choosing to stay at Homewood Suites Wilmington/Mayfaire the last couple of nights while traveling on business. Being a diamond member you certainly carry the title of being an experienced traveler. This is something my team is aware of... More 

Hampon
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the best establishments I have stayed with in quite a while (I and family usually travel on average 4 times a year). From check in to check out we were treated like guest at a friends home. Staff was always polite, friendly and quick to be helpful. Meals were above average and quite filling and delicious.... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thanks for choosing to stay with us! We greatly appreciate your business and the time you took to share your feedback with the Trip Advisor community. What a great analogy “Treated like guests at a Friend’s Home,” with the qualities of being polite, friendly, and eager to assist. Thank you for recognizing our property as being ‘Top Notch’ a true... More 

Harrisburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and accomodations are exceptional. My room was spacious, clean, and quiet. From the moment I walked in the door and everytime I walked in the door, I felt welcomed by and important to the staff. I'll be back!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

On behalf of the entire team – Thank you for choosing Homewood Suites Wilmington/Mayfaire as your 1st choice for lodging. We value your business and your feedback. Thank you for highlighting our service, as it truly is more than a culture , it’s our passion. As well as your recognition of our talents and dedicated SuiteKeeping department for their keen... More 

heilbronn
Contributor
16 reviews 16 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in late (10.00 pm) with no problem, but had to return to desk because key cards did not work. This was fixed immediately. Rooms are large and nicely furnished. Beds very comfortable, but couch hard to sit on. Did not use as a bed. Nice touches like ironing board and iron, makeup mirror, lots of towels, pillow, extra... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

We appreciate your business and choosing to stay with us! My apologies for your key card not working, however I am pleased to hear the situation was resolved immediately. Thank you for highlighting the key features found within our spacious suites as well as our top notch High Speed Internet Access (HSIA/WiFi). I was thrilled to read that your felt... More 

Fort Frances, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Homewood Suites in Wilmington, NC from April 21 - April 28, 2015. This was just a vacation getaway, and the hotel was an essential ingredient to our wonderful, relaxing vacation. The size and amenities of the suite made it feel like we were at home away from home. We actually spent time relaxing in our suite... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

We value the trust you instilled in us to spend your vacation getaway at the Homewood Suites Wilmington/Mayfaire. The team and I thank you for your business and your feedback. My favorite part of your review: “We actually spent time relaxing in our suite instead of running around town.” That resonates comfort, cleanliness and stress free, allowing you to focus... More 

Waxhaw, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent Hotel with a highly professional staff. My wife did have an elevator issue which was handled quickly and professionally.Mr Gasser(Guest Services Manager) and his staff took care of all our needs and should be commended for the attention they give their guests. My daughter and her family also stay a the hotel and was also impressed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for choosing to stay with us! We appreciate your business and your feedback. Your review was exceptional! Indeed things can happen that are deemed out of anyone’s control, like an elevator malfunction. My apologies to you and your spouse the incident occurred. But as you highlighted it’s the actions that take place post the incident that set you... More 

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