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Homewood Suites by Hilton Wilmington/Mayfaire

3.0 of 5 6732 Swan Mill Road, Wilmington, NC 28405
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Certificate of Excellence 2014
Homewood Suites by Hilton Wilmington/Mayfaire
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Homewood Suites by Hilton Wilmington/Mayfaire
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532 reviews from our community

Traveler rating
    441
    68
    16
    5
    2
See reviews for
215
134
22
119
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Rooms were very clean. Staff was helpful and cheerful. The Managers I met Ronda, Greg, & Robbie show great customer service and it shows in their staff.. Slept great nice big beds.Big open space to work from in the room. Nice warm breakfast every day. Even Breakfast staff takes the time to help if you need anything.I am thinking of... More 

Was this review helpful? Yes
Richboro, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very clean, quite large suite. The staff were excited to have us. The hot breakfast was possibly the best complimentary breakfast I've seen. Bedding was comfortable. Near Towne Center restaurants and a Harris Teeter if you need to stock up on groceries. This Homewood Suites is a great choice. They have a business center room, but I couldn't figure out... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for your confidence in choosing to stay with us! We appreciate your kind expressions of appreciation as well as the time you took to share your feedback with the Trip Advisor community. I was excited to read we have ‘the best complimentary breakfast’ you’ve seen, in addition to our comfortable bedding and Town Center location. My apologies for... More 

Setauket, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this Hilton many times before and each time is as good as the last. The accomodations are great, the staff wonderful and the stay is a home like feeling. Can't wait to return. Happy and satisfied as usual.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

We value your continued loyalty and appreciated your trust in us. It is truly an honor to receive a compliment as such: Our ‘Stay is a home like feeling.’ We take great pride in creating culture and consistently. Thank you again for your business. Counting you as a guest is something we are grateful for. More 

Newburgh, New York
Top Contributor
85 reviews 85 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here to get out of an ice storm. Saw the high ratings and booked by phone about 10 minutes before arrival. Upon arrival everything was set up. Got to our room and some idiot had smoked in it (non-smoking room). Staff immediately took action, offered to help us re-locate and called to make sure we were delighted. What was... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Please allow me to take this opportunity to thank you for choosing to stay with us. Out of 42 hotels in Wilmington, it’s an honor to earn your business. I particularly enjoyed reading your feedback as immediately I was drawn to our teams reaction. It’s incredibly important to be prompt to serve and prompt to solve. Kuddos to you for... More 

1 review
5 of 5 stars Reviewed 1 week ago

The staff, the service, the room and the cleanliness at this hotel were all top notch. I have to mention the breakfast attendant she was such a lovely person. She did a great job and was always cheerful. I loved getting the text messages about the days group schedule.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for choosing to stay with us! We value your patronage and appreciate your confidence in our team. Your receive resonated smiles at our morning huddle when I reference being called ‘Top Notch.’ Thank you for highlighting our NEW 24 concierge texting service. It’s a wonderful program that allows us to stay connected to our guest should they need... More 

Richmond, Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again a perfect visit. Robbie rocks...Sylvia is awesome...housekeeping is great..every staff member made the entire visit wonderful. I love coming here!! You cannot go wrong staying here! I cannot wait to come back!

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for trusting in the Homewood Suites. We appreciate your business and your feedback. Your personal highlights instilled a round of applauses at our morning huddle for Robbie and Sylvia and the entire Housekeeping team. We love that you love coming here and value your continued loyalty. Happy you had another perfect visit and we look forward to the... More 

Saint Augustine, Florida
Top Contributor
52 reviews 52 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a good stay. Great welcome when we arrived on an icy day. They were on it! Made sure we were happy. Food looked good but we ate off site. Room was comfy and had Popcorn for microwave at no extra charge. I stay at lot of Hilton Properties. I'll be back!

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for your continued loyalty to the Hilton Brand. We value your business and your feedback. Consistently traveling can be hard . . . Traveling in bad weather is even worst. I was thrilled to read that our team provided a warm welcome on a cold day. We look forward to your return. Safe travels More 

Charlotte, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

One of the best! Greeted like I was expected, directed to room and services available. Evening meal was okay but the breakfast was very good. Staff response was exceptional, very ready to make sure we were pleased.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Thank you for choosing to stay at the Homewood Suites Wilmington/Mayfaire on your recent trip to the area. We sincerely appreciate your business and the time you took to share your feedback. THANK YOU for naming us ‘One of the Best!’ I was pleased to read that our team made you feel at home and their willingness to assist. We... More 

Warrenville, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Wilmington/Mayfaire Homewood Suites for a duration of four weeks during a business trip to Southeast North Carolina. I was very pleased with all aspects of my stay, in particular the front desk staff. The staff greeted me every day with a smile and made me feel very welcome and I had the feeling that they... More 

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

Incredible , Kevin A. The team and I are speechless. First and foremost, thank you for choosing to stay with us for 4 weeks while here on business in the Port City. I was thrilled to read your generous comments regarding our team and the interaction you encountered as well as their consistent willingness to serve with a smile. Indeed... More 

Augusta, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this property every year for a company meeting and I amazed at how great the hotel looks every time I am there and how happy and wonderful the staff is. I can see why this hotel is number 1 on TripAdvisor every time I come.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review

The team and I value your continued loyalty, year after year. We appreciate your compliments regarding our property and our wonderful team. We are pleased to be the host hotel of your company meetings and look forward to next year. Thank you again for choosing to stay with us! Safe travels More 

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Additional Information about Homewood Suites by Hilton Wilmington/Mayfaire

Address: 6732 Swan Mill Road, Wilmington, NC 28405
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Wilmington/Mayfaire 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Wilmington/Mayfaire Hotel Wilmington
Hotel Style:
#1 Family Hotel in Wilmington
#1 Business Hotel in Wilmington
#2 Romantic Hotel in Wilmington

51 photos of this hotel

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