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All 43 Wilmington hotels

BEST WESTERN PLUS Coastline Inn

2.0 of 5 Hotel   |   503 Nutt Street, Wilmington, NC 28401
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Ranked #12 of 43 Hotels in Wilmington
A recent review
4 of 5 stars reviewed 5 days ago
Geoffrey W wilmington, United States
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303 reviews from our community

Traveler rating
    138
    118
    27
    7
    13
See reviews for
66
126
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
wilmington, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel was a nice place to stay because it is close to the downtown area yet just outside the congested limits of downtown. The hotel is easy to get to and has good amenities such as the dock on the river. The complimentary breakfast is outstanding and walking to shopping, tourist sites and restaurants is very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you so much for the nice comments on the hotel. We hope you will come back and visit us again soon. More

Guilford, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this online via tripadvisor primarily based on some of the reviews. Not a good decision. While the two women at the front desk were great in checking us in the room was much less than desirable. As soon as we opened the door we could see major stains on the worn carpet, what appeared to be blood on one... More

Was this review helpful? Yes 2
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We appreciate comments from all guest whether good or bad. We use all comments as a learning tool for our staff to make improvements on the high standards that we have set at our hotel. I am sorry that the room did not meet your expectations but the staff did offer to move you to another room or give you... More

Kitty Hawk, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Two nights here is more than enough. Much less, we just complained to the front desk who was not only unhelpful but rude and inconsiderate. Two nights of parties or weddings in the conference center and the music can be heard in our room. I went out to my van tonight and there was a man urinating behind it talking... More

Was this review helpful? Yes 2
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Sorry it has taken me so long to respond but I always talk with my staff to make sure I get as much information on a situation so I can respond accordingly. I'm sorry that the room you booked was not comfortable for you and your family. A room with a queen bed with the sleeper sofa can be quite... More

Middle River Maryland, United States
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are visiting the downtown Wilmington area, this hotel has the perfect location. It is walking distance to the Convention Center and in the opposite direction is downtown with all the shops and restaurants. Staff if friendly. Rooms are small but they are clean and well equipped. You are right on the Cape Fear River and make sure you... More

Was this review helpful? Yes
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments and we hope you will stay with us again when in Wilmington More

Hertfordshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very close to town centre. Great bathroom. Excellent Wifi. Nice to be on the the Riverwalk - very scenic. Very nice river views. The rooms were quite small and a bit of a squash for 4. But although free, the breakfast was disappointing. In fact it was the worst we have had on our trip.

Was this review helpful? Yes
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments on the hotel and we do appreciate your business. Be it small and quaint, the breakfast area meets the standards required and we take great pride in our service in the breakfast room. We hope you will visit us again More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is located on the River and all the rooms have a view. The hotel is in a great location. It's walking distance to downtown. When we checked in our shower had hair and a used bar of soap in it. We asked the desk staff to have it cleaned while we were at the beach. We were gone... More

Was this review helpful? Yes
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

I do appreciate your nice comments and so happy that you plan to return to our hotel. I do want to apologize about your housekeeping service. I have already addressed the issue and I'm not sure where the communication got lost but I do apologize. My staff strives in making the customer experience a good one and I'm sure this... More

Greensboro, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

Great staff, great location, great views, great room! So close to everything yet tucked away a bit. Heard the Hilton was slipping but Best Western is definitely not. Decided to get a suite and was more than pleased.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments on the hotel and the staff. WE hope to see you again real soon More

Swindon, United Kingdom
Top Contributor
83 reviews 83 reviews
46 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed August 11, 2014

Perfect spot overlooking the Cape Fear River. The hotel seems a bit odd on checking in, small reception and looks almost industrial. Even going up to the rooms is unusual, looks to be like a motel within a hotel, with walkways to the rooms on the side of the building, but on entering the room, all is well, with typical... More

Was this review helpful? Yes 2
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your nice comments on the hotel. Its sometimes very difficult to describe our hotel when people ask about if we are an exterior property because we are very different as most guest think we can drive up to your room but to their delight we have the courtyard area that makes the exterior not so bad. We... More

Raleigh
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

I found this hotel to be very comfortable. Beautiful waterfront view. Friendly, helpful staff. Nice breakfast, also conveniently located within walking distance to downtown restaurants and shops. Lots of parking as well.

Was this review helpful? Yes
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We appreciate your nice comments on the hotel and the staff. Hopefully we will see you again in the near future More

Greer, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 7, 2014

It was clean. The location was downtown on the water with a good view of the harbor and the USS North Carolina across the river. Downtown restaurants were a 5 to 10 minute walk away. The staff was friendly. Breakfast could have used a little more selection, but was typical for this type of hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for staying with us and we are glad you enjoyed your stay. We look forward to seeing you again soon More

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Additional Information about BEST WESTERN PLUS Coastline Inn

Address: 503 Nutt Street, Wilmington, NC 28401
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Coastline Inn 2*
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Also Known As:
Best Western Coastline Hotel Wilmington
Best Western Coastline Inn Wilmington Nc
Best Western Wilmington
Wilmington Best Western

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