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Staybridge Suites Wilmington East

Certificate of Excellence
3.0 of 5
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5010 New Centre Drive, Wilmington, NC 28403
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Staybridge Suites Wilmington East
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Ranked #2 of 44 Hotels in Wilmington
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
Yogidog_11 Trumbull, Connecticut
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317 reviews from our community

Traveler rating
    237
    55
    15
    5
    5
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147
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Trumbull, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel was such a surprise. We stayed for 2 nights and thought the rooms were excellent with high end kitchenettes (granite counters, ss appliances) comfortable king size bed, ceiling fan. Breakfast was included but just ok, and dinner was included (Monday - Thursday) with wine and beer, however it was bland. Still, we were impressed as we've never stayed... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Yogidog 11, A special thanks to you for joining us at the Staybridge Suites in Wilmington, North Carolina. Our goal is to provide a positive overall experience for each and every hotel guest, so we are delighted to hear that you enjoyed your stay. We appreciate you recommending our suites with high end kitchenettes, ceiling fans and a king size... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great staff. Very accommodating. During our visit to this property we were particularly impressed by Johnathen and his staff in the breakfast area. His hard work and positive enthusiasm keep a very crowded and busy breakfast area moving along smoothly. It is wonderful when you see people who take pride in doing a great job. We would definitely stay here... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Trey S, Thank you for taking the time to post your review. It is great to hear that we met and exceeded your travel expectations. We look forward to sharing this wonderful feedback with Johnathen and the rest of our team. We hope your travels bring you back to Wilmington again very soon! Sincerely, Staybridge Suites Wilmington Management Team More 

Central Islip, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent Staff, Audrey at the front desk was great. General Mgr, Kevin does everything to make you feel at home. Clean rooms, nice pool and work out room. Nice Brkfst in the morning, great coffee! Will be going back over the next few months and plan on staying again.

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Gary H, Thank you for choosing the Staybridge Suites during your recent trip to Wilmington, NC. We are delighted to have you join the Staybridge Family and truly appreciate the kind words about our clean rooms, complimentary daily breakfast buffet, fitness center and friendly team. We look forward to seeing you on your next trip back to our area! Sincerely,... More 

Keene, New Hampshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our family of 5 stayed here recently for a house-hunting trip. The room was lovely, the staff was very friendly, and we felt welcomed. We loved the pool! We also used the laundry and made good use of the food options. Really, everything was wonderful. They handled our minor special requests well--extra towels for the room, even loaning us towels... More 

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Laura P, Thank you and your family for joining us at the Staybridge Suites Wilmington! We are absolutely delighted to hear all of this wonderful feedback about your stay. We appreciate your positive comments about our very friendly staff, the hotels unique amenities including our indoor saltwater pool, complimentary meals and free guest laundry. We're glad you took advantage of... More 

Paducah, Kentucky
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

The staff here are SO friendly and go out of their way to make your stay very pleasant! Stephanie at the breakfast area was especially kind!! The lobby area was spacious enough to accommodate our large family gathering. I would highly recommend this hotel!

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

LoDo2014, Thank you for choosing the Staybridge Suites in Wilmington, NC for your Family Gathering. We are pleased to hear that you enjoyed your stay and appreciate the kind words about our friendly team, complimentary daily breakfast buffet and spacious lobby. We hope you and your family had a wonderful time exploring Wilmington's popular attractions. We look forward to seeing... More 

Murrells Inlet, South Carolina, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 12, 2015

When I travel, I generally search for Staybridge first. They're always clean, have good customer service, good free breakfast, nice pool, a very comfortable bed, and the rooms honestly feel like home. I don't usually cook while there but having a kitchen gives you options and I always use the refrigerator. Quality matters to me and I'd rather spend a... More 

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Eric W, Thank you for making the Staybridge Suites your home away from home in Wilmington, North Carolina. We look forward to sharing this wonderful feedback with the entire team. We appreciate the positive comments about our good customer service, complimentary daily breakfast buffet, indoor saltwater pool and comfortable beds. We hope your travels bring you back to Wilmington again... More 

Charlotte, North Carolina
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2015

This was our family's first trip to Wilmington for a campus visit of UNC-Wilmington. We arrived into Wilmington at 1pm to find the hotel and asked if we could check in early if our room was ready. Alyssa and Audrey greeted us warmly, found our room ready and checked us in. This was such a time saver for us with... More 

Was this review helpful? Yes 5
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

CarolinaFan76, Thank you for choosing to stay with us at the Staybridge Suites when you visited UNCW. We appreciate the compliments about our friendly team, complimentary daily breakfast buffet and spacious clean rooms. We hope to see you and your family again soon! Sincerely, Staybridge Suites Wilmington Management Team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015 via mobile

My family of five plus a dog had a very nice two night stay. The staff were very friendly and customer oriented (especially Johnathen). Room was spacious and clean. Pool was clean but smaller than expected and water was cold. Breakfast was complimentary but the hot food (eggs, sausage and bacon) was not good. Waffles were the hot food exception.... More 

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

GrovesNC, A special thanks to you and your family for choosing our pet friendly accommodations in Wilmington, North Carolina. We are pleased to hear that you enjoyed your stay and appreciate the compliments about our spacious rooms and friendly team. We also appreciate any and all constructive criticism, as it provides us with the opportunity to evaluate where we may... More 

Pilot Mountain, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

My family and I made a spontaneous trip to Wilmington for a couple of days. This was our first stay at a Staybridge and I will say it is probably one of the best hotels I have ever stayed in. Not only was the rooms nice and clean, but the hotel staff was extra friendly. I don't think I have... More 

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

AngelaSmith368, Thank you for choosing the Staybridge Suites during your recent trip to Wilmington, NC. We are delighted to have you join the Staybridge Family and truly appreciate the kind words about our clean rooms, complimentary breakfast buffet and friendly team. We look forward to seeing you and your family again when future travels next bring you back to our... More 

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2015

First, this hotel has great customer service. Front desk were always smiling and pleasant and the breakfast area staff were superb. Not just attentive but very friendly. Almost as if they were excited to see you there. Can't say enough about them. We stayed during Easter Weekend which I'm sure caused the rates to go up or maybe it was... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

klassact, A special thanks to you and your family for joining us at the Staybridge Suites in Wilmington, NC. We are pleased to hear that you enjoyed your stay and appreciate the kind words about our great customer service and friendly team. Please accept my apology for the noisy elevator. We appreciate your time and look forward to seeing you... More 

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