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Staybridge Suites Wilmington East

Certificate of Excellence
3.0 of 5
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5010 New Centre Drive, Wilmington, NC 28403
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Staybridge Suites Wilmington East
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Ranked #2 of 44 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
LoDo2014 Paducah, Kentucky
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313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paducah, Kentucky
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The staff here are SO friendly and go out of their way to make your stay very pleasant! Stephanie at the breakfast area was especially kind!! The lobby area was spacious enough to accommodate our large family gathering. I would highly recommend this hotel!

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

LoDo2014, Thank you for choosing the Staybridge Suites in Wilmington, NC for your Family Gathering. We are pleased to hear that you enjoyed your stay and appreciate the kind words about our friendly team, complimentary daily breakfast buffet and spacious lobby. We hope you and your family had a wonderful time exploring Wilmington's popular attractions. We look forward to seeing... More 

Murrells Inlet, South Carolina, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I travel, I generally search for Staybridge first. They're always clean, have good customer service, good free breakfast, nice pool, a very comfortable bed, and the rooms honestly feel like home. I don't usually cook while there but having a kitchen gives you options and I always use the refrigerator. Quality matters to me and I'd rather spend a... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Eric W, Thank you for making the Staybridge Suites your home away from home in Wilmington, North Carolina. We look forward to sharing this wonderful feedback with the entire team. We appreciate the positive comments about our good customer service, complimentary daily breakfast buffet, indoor saltwater pool and comfortable beds. We hope your travels bring you back to Wilmington again... More 

Charlotte, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our family's first trip to Wilmington for a campus visit of UNC-Wilmington. We arrived into Wilmington at 1pm to find the hotel and asked if we could check in early if our room was ready. Alyssa and Audrey greeted us warmly, found our room ready and checked us in. This was such a time saver for us with... More 

Was this review helpful? Yes 3
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

CarolinaFan76, Thank you for choosing to stay with us at the Staybridge Suites when you visited UNCW. We appreciate the compliments about our friendly team, complimentary daily breakfast buffet and spacious clean rooms. We hope to see you and your family again soon! Sincerely, Staybridge Suites Wilmington Management Team More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My family of five plus a dog had a very nice two night stay. The staff were very friendly and customer oriented (especially Johnathen). Room was spacious and clean. Pool was clean but smaller than expected and water was cold. Breakfast was complimentary but the hot food (eggs, sausage and bacon) was not good. Waffles were the hot food exception.... More 

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GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

GrovesNC, A special thanks to you and your family for choosing our pet friendly accommodations in Wilmington, North Carolina. We are pleased to hear that you enjoyed your stay and appreciate the compliments about our spacious rooms and friendly team. We also appreciate any and all constructive criticism, as it provides us with the opportunity to evaluate where we may... More 

Pilot Mountain, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I made a spontaneous trip to Wilmington for a couple of days. This was our first stay at a Staybridge and I will say it is probably one of the best hotels I have ever stayed in. Not only was the rooms nice and clean, but the hotel staff was extra friendly. I don't think I have... More 

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GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

AngelaSmith368, Thank you for choosing the Staybridge Suites during your recent trip to Wilmington, NC. We are delighted to have you join the Staybridge Family and truly appreciate the kind words about our clean rooms, complimentary breakfast buffet and friendly team. We look forward to seeing you and your family again when future travels next bring you back to our... More 

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, this hotel has great customer service. Front desk were always smiling and pleasant and the breakfast area staff were superb. Not just attentive but very friendly. Almost as if they were excited to see you there. Can't say enough about them. We stayed during Easter Weekend which I'm sure caused the rates to go up or maybe it was... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

klassact, A special thanks to you and your family for joining us at the Staybridge Suites in Wilmington, NC. We are pleased to hear that you enjoyed your stay and appreciate the kind words about our great customer service and friendly team. Please accept my apology for the noisy elevator. We appreciate your time and look forward to seeing you... More 

Oakland Park, Florida
Top Contributor
62 reviews 62 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time at a Staybridge Suites, and I would say they are a better value than Marriott Residence Inn or Embassy Suites. Very clean and well-maintained. EXCEPTIONAL registration staff. Better breakfast choices. I will be back.

Was this review helpful? Yes 1
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Enigmaman95, Thank you for choosing the Staybridge Suites in Wilmington, NC and WELCOME to the Staybridge family! We appreciate your kind words about our exceptional Front Desk staff, complimentary daily breakfast buffet, very clean and maintained rooms. We look forward to seeing you again soon! Sincerely, Staybridge Suites Wilmington Management Team More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We had a very nice stay for 2 days. The room was clean and the beds was wonderful😃 We arrived the hotel after the kitchen was closed, but anyway they could help out with some food. There was a special nice girl behind the desk( Audrey) that help us in anyway she could. We therefore recommend this hotel to anyone... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Ola K, We are honored that you chose the Staybridge Suites in Wilmington, NC while visiting the United States. Thank you for the kind words about our friendly staff, clean rooms and comfortable beds. We look forward to seeing you again if future travels bring you back to Wilmington! Sincerely, Staybridge Suites Wilmington Management Team More 

Atlanta, Georgia
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has very nice rooms and is pet-friendly. The breakfast (served on styrofoam plates) leaves a lot to be desired but all in all a good place to stay. Parking is adequate but fills up. The front desk staff was a bit difficult in answering questions but we eventually got the answers we needed. It was just frustrating to... More 

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

Dawn S, A special thanks to you for choosing our pet friendly accommodations in Wilmington, North Carolina. I apologize for the Front Desk service, we pride ourselves in Customer Service and falling short is not acceptable. Your feedback will be addressed with the Front Office Manager. We look forward to seeing you again soon! Sincerely, Staybridge Suites Wilmington Management Team More 

Pawcatuck, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a lacrosse tournament in March. The staff was fantastic, especially Stephanie and Johnathen who presided over the hot breakfast in the morning. Stephanie prepares your food "with lots of love" and is the quintessential hostess! The rooms are nice too - comfortable bed, clean bathroom and full kitchen.

Was this review helpful? Yes
GMStayWilmington, General Manager at Staybridge Suites Wilmington East, responded to this review

JRob860, Thank you for taking the time to post your review. It is great to hear that we met and exceeded your travel expectations. We look forward to sharing this wonderful feedback with Stephanie, Johnathen, and the rest of our team. We appreciate your positive comments on our full kitchens, clean bathrooms and comfortable beds.We hope your travels bring you... More 

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