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Fairfield Inn & Suites Wilmington / Wrightsville Beach

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307 Eastwood Road, Wilmington, NC 28403
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Fairfield Inn & Suites Wilmington / Wrightsville Beach
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Fairfield Inn & Suites Wilmington / Wrightsville Beach
Fairfield Inn & Suites Wilmington / Wrightsville Beach
Fairfield Inn & Suites Wilmington / Wrightsville Beach
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219 reviews from our community

Traveler rating
    108
    69
    34
    6
    2
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77
48
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (55)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (35)
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There are newer reviews for Fairfield Inn & Suites Wilmington / Wrightsville Beach
See the most recent reviews
Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 17, 2013 via mobile

Very clean and bright rooms. Great breakfast with variety. Would definitely stay again and recommend to others. WiFi kept going out for my iPad making it hard to work so I really hope they improve that soon. Also recommend bringing your own shampoo as the "classic Pantene" provided doesn't feel like it cleans well. No beer in the pantry if... More 

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings, Thanks for your kind support of our hotel. Given the number of devices the current traveler carries with them in today’s world, we are constantly upgrading services to handle the volume. We are currently in the upgrade process again and hope to be completed prior to the end of the month. I look forward to seeing you on your... More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2013

Our family really enjoyed our stay here. It was my husband and two children. The rooms were modern, clean and spacious. We stayed in a regular room with two queen size beds. There were plenty of towels too ~ a plus for the four of us. The things that we enjoyed most were the hotel lobby and pool. In the... More 

Was this review helpful? Yes 2
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings, Thanks for taking the time to fill out a survey; I know how hard it is to make time for this when raising kids. I am glad you and your family enjoyed your stay and we look forward to seeing you again in the future. I shared your comments with Daniel and he was very thankful. More 

West Virginia
Top Contributor
61 reviews 61 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 5, 2013

The rooms were modern and clean. We were near the elevator but did not hear any noise the one night we were here. We were on the back side so our view was of the Marriott Town Suites. Not much to look at here but there is a big shopping area across the highway. It's 5 miles from beach. There... More 

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings, Thanks for taking the time to fill out a survey. I share all reviews with our staff because I believe comments like your can only make us better. I was happy to hear that you enjoyed your stay and felt it was a good value. I am truly sorry you missed out on the new hot breakfast, all our... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2013

The suite was open floor plan, the living room tv sound and light came into bedroom Both nights we had to call for extra towels... They only put three for a family of four. One night i called for towels and the lady told me i had to come get them because she was the only person working I will... More 

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings, Thank you for taking the time to fill out a survey. I will use your observations to improve upon our customer hospitality. I apologize for not doing a better job in picking up on the need for additional towels; this will be shared with the staff so others can be better serviced. I hope that if you get an... More 

Wilmington, North Carolina
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 2, 2013

I hope the manager of the hotel reads this and takes notes. The hotel was very clean and well kept and better than most Marriott properties I have stayed at. However, some of your employees make your hotel less than desirable to stay at. For example, when I finally got back to my room and wanted to settle in for... More 

Was this review helpful? Yes 2
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings, Thank you for taking the time to fill out a survey, it is through comments like yours that we can improve. First and foremost I would like to offer you my sincere apology for the lack of hospitality you received during your recent stay. As the General Manager of the hotel I need to be able to here the... More 

Alexandria VA
Top Contributor
70 reviews 70 reviews
56 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 21, 2013

Very quiet and clean with good size room on first floor. Breakfast was fine- yogurt and cereal and fruit available in addition to packaged stuff. Handicap friendly too. I did not use pool or gym. For dinner try Catch- very good!

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Thanks for taking the time to fill out a survey. I have shared your comments with our team and the associates are proud of the fact you noticed how hard we work at making sure we are a clean and friendly hotel. We look forward to being your home away from home when in Wilmington. More 

North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2013

I had 2 stays at this hotel. Both were wonderful! Had a 2 queen beds room and a King suite. Very clean and spacious. I had no issues at all. The breakfast was more than just cereal and microwave sandwiches, they had fresh fruit, yogurt and great waffles. Great staff at this facility. Easy to get into and out. Had... More 

Was this review helpful? Yes 2
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings, thank you for taking the time to complete a survey. We are glad you enjoyed both of your stays and hope to see you in the near future. More 

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2013

Quite impressed with this property that was listed as a 2-1/2 star hotel. Very clean. Great service. Good breakfast spread. Got a room here on two separate occasions via Priceline bidding and felt it was a great value. Only disappointment was that rooms don't have microwaves or refrigerators - only suites have them. This wouldn't be a big deal if... More 

Was this review helpful? Yes 3
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Thanks for the kind words; I'm so glad you took the time to fill out a survey our team loves the feed back. Next time you come to Wilmington call and ask for the GM and I will give you an upgrade to a suite if available. More 

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2013

I was in town for a fundraiser (raising money for Downs Syndrome Adoptions/Awareness). The hotel is clean, friendly and the rooms and beds VERY comfortable. I lost a phone charger and the situation was handled with great satisfaction! The General Manager and his staff deserve some sort of award. I stay at a Marriott whenever I travel. This particular hotel... More 

Was this review helpful? Yes 2
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Thanks for taking the time to fill out a survey, I have shared your comments with the staff and they believe they have just received the best award ever. Come see us again soon. More 

Trenton, Michigan, United States
2 reviews
5 of 5 stars Reviewed February 11, 2013

I booked this hotel yesterday morning for my brother and sister-in-law who had to cut a trip short and return home a week early. The morning desk staff were pleasant, courteous and very helpful. The hotel was very clean and comfortable. We did have a small issue in the evening that was related to the night desk clerk. I called... More 

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review

Greetings.... Thanks again for your kind words. This is an example of customer service even the GM needs to do his part. We look forward to helping you in the near future. More 

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