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Hilton Wilmington Riverside

3.5 of 5 301 North Water Street, Wilmington, NC 28401
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Hilton Wilmington Riverside
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Hilton Wilmington Riverside
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660 reviews from our community

Traveler rating
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    149
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Petersburg, United States
1 review
1 of 5 stars Reviewed yesterday NEW

If you're looking for a worn out dated room this is the hotel for you! The rooms furnishings were very worn and tired looking. The lamp shade of the floor lamp had a burn mark on it from an over heated bulb. The toilet overflowed, the air/heat was poor and the phone in the room didn't work. The lobby is... More 

Review collected in partnership with Hilton Hotels & Resorts

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Wake Forest, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very happy with the hotel. Beautiful views of the river and in walking distance of wonderful restaurants etc in historic Wilmington. The hotel concierge had great suggestions for places to see and eat. Have already booked our next stay.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This lovely Hilton is located in historic Wilmington on on the river. The view is wonderful! The river walk is lovely. It is an easy walk to restaurants and attractions. In addition to having a Ruth Chris, there is an excellent restaurant for buffet breakfast! Great for business or family vacations.

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nc
1 review
4 of 5 stars Reviewed 1 week ago

Overall a pleasant experience. Beautiful location on the Cape Fear River & within walking distance of so many quaint shops & restaurants. Rating of very good vs average was based on location & the staff being so courteous & professional. Too many businesses don't consider that important anymore so we appreciate it when we experience it. We were able to... More 

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Newport, United States
1 review
5 of 5 stars Reviewed 1 week ago

The downtown location on the River is great! Once you park you car you can walk to many restaurants and shops! River view rooms are great! Wilmington has great shopping at the Mayfaire Shops. Also, you can ride to Wrightsville Beach (short ride from the Hilton.) The Johnny Mercer Pier is fun to walk/fish from. The Oceanic Restaurant at Wrightsville... More 

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Wilmington
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

Stayed at the Hilton for the New Year's Eve Bash and it was disappointing. $400 tickets with almost cold dinner and breakfast the next day? Cheap quality rooms. Stay at the Blockade Runner next time. The group of people that attended were surprising also, cheap chairs, band everything. Shameful. Very low.

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Greenville North Carolina, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is about 100 meters from the Federal Courthouse in Wilmington, where I was working the next day. I received the federal government rate and was treated like I was paying top dollar. I arrived late at night. Hilton Rewards upgraded me to valet parking which got me up to my room and into bed 20 minutes faster. Breaksfast... More 

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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay at the Hilton Riverside several times a year both as a paying customer and on Hilton Honor points so I am very familiar with the property and the staff. While I agree with some reviewers that some upgrades and updates are needed, I find that secondary to the overall positive experince with the staff and the fantastic location.... More 

Was this review helpful? Yes 1
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for your kind remarks toward our hotel staff and beautiful location along the Cape Fear River. Though we had a full renovation in 2007, we've also completed yearly projects to keep our building in modern condition. While last year we focused intently on many of our common areas (replacing carpets, updating lighting fixtures, we resurfaced the pool deck... More 

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed recently in January while moving our child into UNCW and attending student/parent orientation. It was our desire to stay near the downtown area. The hotel has not been updated in a while yet charges a more than moderate rate for their rooms. But my complaint is that when we arrived in the room, the room temperature was 69... More 

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

We're very sorry to hear about your poor experience at our hotel. On the very chilly morning of January 8, we lost power with more than 7000 homes and businesses in two counties in the Cape Fear area due to the frigid temperatures. We're extremely sorry for your inconvenience, discomfort and overall bad experience. The outage occurred overnight (around 3... More 

Raleigh, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

There was a hot water outage for several hours during our stay which we were immediately informed about. We were given an option for access to hot water during the outage period and compensated with a complimentary breakfast. The staff were friendly and helpful, the bed was comfortable, and the location of the hotel was great.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for your kind review, even though you experienced a very unusual stay! We're delighted to hear we responded to the hot water outage as accommodatingly as possible and you still left with a great impression. We hope we have the chance to WOW you during a problem-free stay soon! More 

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Additional Information about Hilton Wilmington Riverside

Address: 301 North Water Street, Wilmington, NC 28401
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton
Hotel Style:
#16 Business Hotel in Wilmington

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