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Hilton Wilmington Riverside

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301 North Water Street, Wilmington, NC 28401
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Hilton Wilmington Riverside
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Hilton Wilmington Riverside
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712 reviews from our community

Traveler rating
    194
    228
    161
    85
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pasadena, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

Stained bathtubs in several rooms with a rusty discoloration. We started in one room, then tried another room, and then the staff examined several rooms themselves -- but all (4 in total) had the same issue. At the end they said this was just the way all the bathrooms were, so we went back to the original room. They did... More 

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Top Contributor
150 reviews 150 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The waterfront view rooms still have a spectacular view of the Cape Fear River and beautiful sunsets. This hotel is close to downtown attractions. But, it is getting a little worn and dated. The hot water was a little inconsistent and we had toilet issues. Still an ok place.

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for sharing about your recent stay at the Hilton Wilmington Riverside. We're sorry to hear you had some issues in your guest restroom. We're currently in the process of remodeling the majority of our guest restrooms, and hope to have the opportunity to show you the improvements in the future! We'll still have the same great sunsets. Thank... More 

Lexington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

The Hotel is in a wonderful location right in the middle of downtown Wilmington..There is shopping at the Cotton Exchange right across the street,fabulous places to grab either a quick snack or a sit down relaxing dinner. The riverwalk offers many scenic boat rides,restaurants and much more shopping..I had a wonderful weekend and hope to return soon.

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for the lovely review regarding your recent stay. We're thrilled you enjoyed all the area has to offer and hope to welcome you back to Historic Downtown Wilmington soon. More 

Asheville, North Carolina
Top Contributor
63 reviews 63 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Husband and I stayed here 2014 and we enjoyed the view from our window looking at the river. We visited my mother, took her on a carriage ride, which met us in front of the lobby and dropped us off in front of the lobby. We were happy to see that Ruth's Chris restaurant is in the hotel as we... More 

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

We're delighted to hear you enjoyed your vacation in 2014. It sounds like you showed your mother a wonderful evening in a horse-drawn carriage! We hope to have the pleasure of welcoming you back for another great time in Wilmington, NC. More 

Alexandria
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed in two adjoining King bedrooms overlooking the street. The rooms were very small and the over-sized chair that they used to block the door when not being used was in the way when you did want to use the door. Fridges were only available in certain rooms and the ice machine was on the opposite side of the... More 

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for reviewing your recent stay at the Hilton Wilmington Riverside. Though we are an older hotel, we constantly work on projects to keep our property timeless. Last year we resurfaced our pool deck and the exterior of our building, replaced carpets in our common areas and built a beautiful event deck and bar that extends from our Grand... More 

United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

TV - had to unplug and turn toward window to work Coffee - only produced a half a cup of hot water Parking - paid $11 a day for self parking - NO assigned parking space. Food - very expensive for quality

Review collected in partnership with Hilton Hotels & Resorts

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for sharing about your recent stay with us; we're very sorry to hear you were disappointed. We certainly are disheartened your tv and coffee maker weren't working properly at check-in. If you have a spare moment to let me know your name or room number, I'd love to have maintenance check on those items to ensure they are... More 

Memphis, Tennessee
Top Contributor
254 reviews 254 reviews
62 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a great view of the river form our room. Nice boardwalk outside along the river. Hotel is a bit dated and can use some cleaning and upgrades to keep up with the times and keep up with the newer hotels. Good buffet breakfast downstairs. We were there two nights. they did not take trash out after first night; although... More 

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Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We took a day trip to Wilmington and decided to stay over for a Saturday night. I was able to get a good rate on priceline.com at the last minute. At checkin, the receptionist said that the hotel would be at capacity, but she was able to honor our request of a room on a high floor (7th) with a... More 

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Fort Lauderdale, Florida
Top Contributor
81 reviews 81 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

As a loyal Honors member, it's hard to write anything about the hotel chain I favor the most but while the hotel is in great location, it's long overdue for a remodel. The mattresses were painfully lumpy and elevators scary. The staff is great. As a landmark in Wilmington, this hotel could be so much more!!!

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your mattress. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you... More 

Hendersonville, NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my recent stay at the Wilmington Hilton Riverside. The room was very nice & the view of the river & the USS North Carolina was very pleasant. Shops and restaurants were nearby. The hotel comfortably accommodated the conference I attended. Staff was friendly and helpful. I would definitely stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

We're delighted to hear you enjoyed your recent stay with us! From location to accommodation to representation, we have it all. We hope to welcome you back to the Hilton Wilmington Riverside soon. More 

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