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Hilton Wilmington Riverside

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301 North Water Street, Wilmington, NC 28401
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Hilton Wilmington Riverside
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Hilton Wilmington Riverside
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694 reviews from our community

Traveler rating
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    82
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wilmington, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Stayed here this past week. Room was nice, bed was very comfortable but the room/bathroom wasn't as clean as I would've expected. Definitely dated and needs to be updated. The food from the restaurant was very good! Staff was very nice! And view of the river was excellent.

Review collected in partnership with Hilton Hotels & Resorts

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Fort Lauderd
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great stay at the Hilton Wilmington Riverside from April 17-19. Check-in was quick and easy and we were in our Junior Suite (#516) facing the city in no time. Our suite did not have a mini-fridge but we called the front desk and in 10 minutes someone was wheeling a mini-fridge through our door. Great service! Ate dinner... More 

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Goldsboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here several times through the years, and my experience has always been nice and comfortable. You can't beat the location for the view and for enjoying downtown Wilmington. Be sure to visit the USS North Carolina battleship, the best maintained ship memorials I've visited!

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

Very overpriced hotel, huge ripoff. The customer service is lacking in every way - room service and front desk not professional or accommodating. I found them to be quite rude on the phone. The bathtub is rusting and cracked with mildew on the ceiling. Room service breakfast was cold and unappetizing. For $200+/night I expected MUCH better. Huge disappointment.

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for reviewing your recent stay at the Hilton Wilmington Riverside. We're very sorry to hear you found service lacking at our property, as we hold service and hospitality above all else. Our Front Desk and Room Service Departments exist entirely to help accommodate guest needs and requests, and to make each guest feel comfortable and cared for. If... More 

Knightdale, United States
1 review
2 of 5 stars Reviewed 1 week ago

Did not meet expectations. Very old torn bedding mildew in bathroom. This hotel did not meet the expectation of the Hilton brand. It is quite obvious this property is way overdue for renovation. Would not reccommend

Review collected in partnership with Hilton Hotels & Resorts

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review

We are very grateful for your review and apologize that you did not enjoy your stay. We would love to know what room you stayed in so we can take care of any issues it may require. I can be reached at daniel.perkins@hilton.com or by calling the hotel directly. We received new linen a few months ago and are currently... More 

Scarborough, Maine, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was very accommodating in all aspects. The waitress at breakfast went to the trouble to go upstairs to the Starbucks counter and get my wife's favorite coffee which was great service. Over all it was a great experience.

Review collected in partnership with Hilton Hotels & Resorts

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Top Contributor
58 reviews 58 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Being that is a Hilton, I guess I expected more. The staff was very helpful and friendly. The rooms were clean and comfortable.The breakfast buffet is expensive and just ok. We had a pleasant stay but no more than being at any other nice hotel.

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Hockessin, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was in the perfect location for us and had a beautiful view of the river. The Staff at the hotel were wonderful! We were surprised that they had a Ruth Chris's Steakhouse in the hotel. We had dinner there and it was delicious and the service was excellent!

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Louisburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location to downtown Wilmington is ideal. We were able to walk in about 5 minutes to any bar/resturant downtown. The room was clean but avoid the 3rd floor. We stayed beside the gym and could hear people working out.

Review collected in partnership with Hilton Hotels & Resorts

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Raleigh, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I've been staying here for years. Great location for walking around Wilmington. Reliably clean, decent service, comfortable beds and pillows. Not a super deal for the price though, having to pay extra for parking and breakfast.

Review collected in partnership with Hilton Hotels & Resorts

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