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Hampton Inn Wilmington-University Area/Smith Creek Station

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124 Old Eastwood Road, Wilmington, NC 28403
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Hampton Inn Wilmington-University Area/Smith Creek Station
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Hampton Inn Wilmington-University Area/Smith Creek Station
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333 Reviews from our TripAdvisor Community

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Traveler rating
    241
    71
    15
    3
    3
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121
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93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
  • All months
    (333)
  • Mar-May only
    (88)
  • Jun-Aug only
    (122)
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    (70)
  • Dec-Feb only
    (53)
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Richmond VA
5 of 5 stars Reviewed yesterday NEW

My stay with this hotel was really great ! The staff and management services of this hotel was excellent and the breakfast was great! My overall impression and experiences with this hotel were the best that I have had in a very long time! Thanks

Review collected in partnership with Hampton

Was this review helpful? Yes
petersburg, United States
5 of 5 stars Reviewed 2 days ago NEW

This is a great place to stay. the staff was attentive and informative. The room was very neat and clean. My wife is a clean bathroom person and before we unpacked our bags she inspected it. Came out and said we are staying. The room was quite and once you shut the door there was no outside noise. The breakfast... More 

Review collected in partnership with Hampton

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Wellington Florida, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, the price was good. Clean room, clean and nicely ironed bedding. Complementary breakfast was great. The front staff were very good and helpful. Our baby also enjoyed the stay. The location is also near good restaurants for food and lots of shops.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hey There, Dennis O! While we don't actually iron our bedding, all of our bedding is always fresh for the arrival of new guests, and changed every other day for those staying over multiple nights with us. Thanks for your enthusiasm in your review. We certainly appreciate your business; I'm so glad your family enjoyed your stay here with us.... More 

Charlotte, North Carolina
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here on a business trip to the area and was pleased with everything about the hotel. Easy access in and out. The rooms were clean. The breakfast buffet was well kept. Very clean. The hotel is convenient to restaurants and many local attractions. Typical good Hampton service.

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi Jeff S, I'm quite glad you were pleased with your stay at our property. As a Level 5 Contributor, I know that you must be quite the traveler and we appreciate the time you took to review our property. What could we have done to better exceed your expectations? I'd love to find out what kept us from getting... More 

Belleair Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very accommodating to both handicapped individuals as well as large families.Large rooms clean bathrooms with handicapped features.It has a great location to all attractions and easy access to both downtown and the river front. It is 5 minutes to the airport close to a variety of restaurants and shopping. We were able to enjoy the use of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Paul G, The handicap features of our hotel is one selling point that often goes unnoticed or unappreciated. They are great for individuals who may have an impairment, but also convenient for families who may need extra room for small children or roll-away bedding. Thanks for mentioning this feature in your review, along with our convenient location. Although we... More 

Goldsboro, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My past experiences with this hotel have been excellent. My experience this time was good as well. Some minor issues were some stains on the wall. Being able to hear the next rooms conversations through the adjoining doors, which woke me at 1 AM. And that particular room seemed to have spotty wireless internet connections. I had to resort to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi James Erich W, We really appreciate your business as a repeat customer. I'm glad you enjoyed your most recent stay with us despite the small issue you noticed in your room. Thank you so much for your business and also for your review. We look forward to accommodating you again soon! Take Care! More 

Kill Devil Hills, North Carolina
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I came to Wilmington for a friend's wedding. The location of the hotel was great! It is centrally located- not a long drive to the beach, downtown, and not far from the campus. The staff was very helpful in getting us checked in quickly- we arrived around 11pm and were very tired. The breakfast was really good-... More 

Was this review helpful? Yes 1
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hello There klg7911, I'm glad you found our well positioned location so convenient to your activates around Wilmington; thanks for highlighting that! Our experienced front desk thrives in efficient check-ins for guests, our team is happy to hear that you appreciate it! We value you as a guest, and are so grateful that you gave us a try during this... More 

Rocky Mount, North Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A very well maintained property that is among many local historical places and actives to see throughout the beach front city. One of the front desk representatives absolutely qualifies as one of the best in customer service each and every visit. Steven steps forward with a pleasant approach and caring affect on ensuring you entertain the finest with the HILTON... More 

Was this review helpful? Yes 2
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi Jim S, Your comments are so kind. Thanks for staying with us, we truly appreciate your business. If guests are able to stay during the week, you may be lucky enough to meet Stephen, one of our senior Front Desk employees. Thank you so much for categorizing us as "the best." We look forward to accommodating you the next... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff was super helpful and efficient, rooms were immaculate. Sheets were changed everyday and smelled so wonderful. We always had enough towels and fresh everyday. The staff always greeted you warmly.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi V4573CXjuliep, We really appreciate your comments about our housekeeping service. So often our front desk is mentioned for their outstanding customer service, and we really appreciate you recognizing our housekeepers for all the hard work that they do! Be sure to stay with us the next time you come to wilmington, and we'll be sure you have another "Wonderful... More 

Jacksonville, Florida, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Standard Hampton Inn stay, which means it was solidly good. You can always rely on a Hampton Inn Hotel. Coffee 24/7 in the lobby. Clean, well kept rooms that always squared away without any weird smells. Always enjoy my stays at this hotel chain.

Was this review helpful? Yes 2
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi Jay Z, I'm glad to hear that you found us to be so acceptable. Although Hampton Inn hotels do follow the same brand standards, we all strive to wow guests with our unique Hamptonality. Thank you for sharing your experience with the TripAdvisor community, we look forward to having you with us next time you are in Wilmington! Take... More 

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