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Hampton Inn Wilmington-University Area/Smith Creek Station

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124 Old Eastwood Road, Wilmington, NC 28403
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Hampton Inn Wilmington-University Area/Smith Creek Station
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Hampton Inn Wilmington-University Area/Smith Creek Station
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320 Reviews from our TripAdvisor Community

Traveler rating
    231
    69
    15
    2
    3
See reviews for
114
65
24
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
  • All months
    (320)
  • Mar-May only
    (88)
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Wayne
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Wilmington Hampton Inn for one night. Easy check-in, clean, spacious room, comfortable bed, friendly staff, nice variety of selections to choose from for breakfast, convenient and safe location! I recommend this hotel to anyone!

Was this review helpful? Yes
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I would like to take this opportunity to share feedback with you regarding my experience at your hotel. I frequently stay at the Hampton- University location for work. Stephen has always been awesome at accommodating my needs during my stays. I have always been impressed with my experience here and have enjoyed happy hour, the gym and breakfast in the... More 

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi Ashley M, Thank you so much for going above and beyond by sharing your thoughts with the TripAdvisor Community. Please know that you are appreciated so much as a loyal guest, and I know our staff looks forward to having you with us. I'm so thankful that you have allowed us to be your home away from home, and... More 

Montgomery, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great staff. Wonderful experience. Consistent service. Committed to a great visit. Daily smiles and sincere effort. All that you can expect from a hotel and more. Great ppol and caring staff. Awesome.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear J J, You are so awesome for sharing your consistent great experiences with the Trip Advisor community. Thank you so much for reviewing our hotel and reflecting on our service and authentically caring staff. We really appreciate the feedback and look forward to seeing you on your next return visit to Wilmington. Take Care! More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was an excellent stay and great location. Everything we needed was about 5-10 minutes away from the hotel. The beds are AMAZING and yes it feels like you are sleeping on cloud. The hotel was clean and the staff was very friendly. I left my work keys in the hotel room after check and they called and informed me... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi 891kacys, I'm so glad that you had an excellent stay with us. Thank you for this review and for highlighting our incredibly convenient location and cozy Cloud9 bedding. It sounds like our lost and found overhaul to found and returned system is working! I'm proud of my team for notifying you of your forgotten keys. Thank you for the... More 

1 review
5 of 5 stars Reviewed 1 week ago

This a a very nice hotel. Convenient to the UNCW campus and a very short easy drive to the beach and downtown area. Restaurants and stores in walking distance. Easy access to everything. good location

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Daceliberti, I'm so glad you enjoyed your recent stay with us, and that you had the opportunity to explore the surrounding area. Thanks for the compliments! In fact, many people new to Wilmington prefer our location because it is quite centralized with easy access to UNCW, Screen Gem Movie Studios, Wrightsville Beach, fun Mayfaire shopping, and Wilmington's Historic Downtown.... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was sent to Wilmington on business for a very long assignment and ended up staying in this hotel for about five months before I got an apartment. I couldn't have asked for a better, more welcoming place to crash. My room was spotless when I came home every evening. Fresh linens and new everything on the beds. The location... More 

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Funbyaccident, We really appreciate the compliments from a Senior Reviewer such as yourself! We really appreciate your highlights of our location and guest service, from check-in, to long-term housekeeping care. Thank you so much for your extended stay with us, I know that our staff really feels like you are a part of our hotel family. Keep catching those... More 

Chicago, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stopped here for a night when passing through between OBX and Charleston. It's a fine clean place to stay. Nothing fancy but has a couch and clean big bed. It's a short drive to downtown and the beach.

Was this review helpful? Yes
Liseth O, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi Go_Blue_Dani, Thank you for staying with us! As you mention our hotel is centrally located; with easy access to Wrightsville Beach and Historic Downtown Wilmington. Come visit us next time you are vacationing in Wilmington, we would love to have you all again! More 

Halifax, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for two nights over the Memorial Day weekend and we loved it! Staff were very friendly and helpful. We were greeted with cookies upon check in and complimentary coffee/tea. Room was clean and comfortable. Breakfast area was small and it was a challenge to find a table both mornings. We liked the convenience of... More 

Was this review helpful? Yes 1
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hi Lovethebeach M, Thanks for giving our hotel a try! I'm glad you were able to make it down to Wilmington on the past beautiful Memorial Day weekend. The hotel was certainly buzzing with activity, and our staff was thrilled to be kicking off the summer season. I appreciate your comments and look forward to offering you our reward winning... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 10, 2015

After a late start on my drive from Tallahassee, Florida to New Bern, NC, I decided to stop in Wilmington, NC. I reviewed Trip Advisor & other search engines for the best rate, knowing I would be there less than ten (10)hours. $104.00 Seemed to be the rate for this Hampton Inn. I greeted Ed, the front desk associte. I... More 

Was this review helpful? Yes 3
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Linda Y, I am very relieved to hear that our cheerful breakfast staff was able to turn your experience around! Thank you so much for your comments. In fact, I wish that we had received your feedback sooner in reference to our night auditor Ed, an employee that we let go two weeks ago. I am so sorry that... More 

United States
2 reviews
3 of 5 stars Reviewed May 8, 2015

Its sadden to say that Hampton's are cheapening their offerings and racing their prices at the same time. Use to be my favorite chain of hotels for my business travels. The quality of their continental breakfast sucks. You even have to peal the hard boiled eggs. Marriott's are starting to look better.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Carlos Z, I am disappointed to hear that you are not a fan of the new and improved On-The-House Breakfast offerings. Our new boiled eggs are a fresher upgrade over the former boiled eggs, although they were already peeled. Although I cannot speak for all Hampton Inn hotels worldwide, but rates of all hotels in Wilmington, Marriott brand included,... More 

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