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All 43 Wilmington hotels

Hampton Inn Wilmington-University Area/Smith Creek Station

2.5 of 5 Hotel   |   124 Old Eastwood Road, Wilmington, NC 28403
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Hampton Inn Wilmington-University Area/Smith Creek Station
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Ranked #4 of 43 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Vicki A Brunswick, Md.
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283 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brunswick, Md.
Top Contributor
164 reviews 164 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this location several times. We had a little problem this time with some of our bedding but when it was brought to the staff attention they were able to resolve it. What GREAT folks to work with. Very friendly and helpful with whatever you need! The manager of this location, Laura, is very helpful and always... More 

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Vicki A, Thanks again for the return business! I'm so glad we were able to get the minor issue addressed for you, and it brings me great happiness to know that we were able to turn the experience around for you. Thank you so much for your kind words, we truly get as creative as we possibly can to... More 

Laramie, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is awesome. The staff is extremely helpful and courteous. It is situated between downtown and the beach. Great restaurants near by, both within walking distance and a short drive. I stay at this hotel if I am within one hundred miles.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear William J, We love having you here! It is always a pleasure having regular guests come back to stay with us, and because our staff works incredibly hard to continually impress guests. Whether it is your first stay or fifty-first, guests can always expect a friendly smile and warm greeting, followed by a peaceful room or even great restaurant... More 

1 review
4 of 5 stars Reviewed 1 week ago

We visit Wilmington each Jan. to celebrate our son's birthday. We have stayed with another chain for years. We enjoyed our stay with the Hampton Inn. The rooms were nice, staff very nice & helpful, food was good. Only issue was pricing.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Joycer448, Thank you for giving our hotel a try on your most recent trip to Wilmington. I'm so glad you enjoyed your stay and found the rooms, staff, and hot complimentary breakfast welcoming and appealing. We hope to have you back with us next January for your son's birthday, if not sooner! More 

Danville, Pennsylvania
Top Contributor
88 reviews 88 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean hotel with friendly staff. Lots of restaurants around. Elevator was very slow and the tv and room was kind of small but, otherwise, a great hotel. Usable internet speed and lots of HD channels. Reasonably loud fan on the hvac to help drown out the doors slamming in the hallway while sleeping. Though, it also drowns out the tv... More 

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Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear ILiveOutofaSuitcase, Thank you for giving our property a try during your recent stay in Wilmington. I'm pleased to hear that you were impressed with our staff and by the cleanliness of our hotel. Although our HVAC do have one "speed," they are smart air conditioners, and keep the room at any temperature the guest chooses. We appreciate that you... More 

Asheville, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at this Hampton for the past 3 years due to its close proximity to UNCW. Friendly staff, good nights rest to move in, move out, or visit our daughter while in school. My favorite thing about a Hampton - fresh bedding!

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear 4Goss, Our property is extremely convenient to the University of North Carolina at Wilmington. We love having college parents staying with us; the cozy, fresh Cloud9 bedding is a very popular amenity, as well are our breakfast to go bags that come in handy when you have a busy moving day! Thank you so much for your loyalty to... More 

New Bern, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at this Hampton at least 3 times a year, since the month it opened in 2008. The front desk employees always go above and beyond to make sure we are comfortable. When we checked in this past Friday evening, as soon as I walked through the door, Jenna greeted me by name. I had only met... More 

Was this review helpful? Yes 1
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear maryweigl, What an outstanding review! Thank you so much for the return business, and for highlighting the great service you consistently receive when you stay with us. I'm very happy that you enjoyed your stay at our property; from arrival to breakfast, from a small issue to outstanding service, we were able to take care of it all. We... More 

Pungoteague, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was okay, but it's been 25 years since a 32 inch TV was something to brag about. I'm very upset because I couldn't have coffee, because there is no half and half, just coffee mate, which screams 1-star hotel. The eggs and sausage were cold and the waffle mix had been sitting so long the first batch was... More 

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Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

craftconn, I am very disappointed in reading your comments, but thank you so much for sharing them with us. Reading other reviews guests have left, it is clear that the issues you encountered, especially with our very popular breakfast buffet, are truly atypical problems. I am so sorry you experienced these shortcomings that day, and I hope that you will... More 

Redmond, Washington
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

Well situated in University area,special prices for family and friends of students. Clean rooms plus nice complimentary breakfast. The Hotel is very close to the University..there are several restaurants in the area

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Al S, I'm glad you keep on coming back! We really enjoy UNCW family and friends visiting, especially this time of year! If you like our complimentary breakfast now, keep checking back- we are expecting a new look and new products in the first quarter of 2015! Thank you for your business, I hope to see you again soon! More 

1 review
5 of 5 stars Reviewed December 17, 2014

We came to Wilmington for the Thanksgiving weekend to visit family. It was awesome as always. Great staff, friendly, helpful and always smiling. When we visit we always stay here. The staff was awesome, We drove all night from NYC and we were able to check in right away... THANK YOU Hampton Inn Wilmington. Can't wait to see ya'll again.

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Raymond N, Thank you so much for visiting again! We appreciate your business, especially during the holiday season- a much more relaxed and peaceful time of the year without the hustle and bustle of summer traffic. While you were pulling an all nighter on the road, our night auditor was preparing for you arrival. I'm glad you enjoyed another stay... More 

Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 1, 2014

This is a really clean hotel, the staff are the best. It is close to everything and easy to get to and plenty of parking. When I arrive I don't have to stand around and wait for 20 minutes to check in. The staff remember me and I always enjoy my stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Anthony A, You sound like a well traveled road warrior! We are flattered to receive such high complements from a busy gentleman as yourself. Its good to know our hard work has been appreciated by the individuals who not only come back time and time again, but it makes us especially grateful when they go the extra step to express... More 

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Additional Information about Hampton Inn Wilmington-University Area/Smith Creek Station

Address: 124 Old Eastwood Road, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Wilmington-University Area/Smith Creek Station 2.5*
Number of rooms: 1
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Also Known As:
Hampton Inn Wilmington-University Area/Smith Creek Station Hotel Wilmington
Hotel Style:
#3 Family Hotel in Wilmington
#3 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington

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