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Hampton Inn Wilmington-University Area/Smith Creek Station

Certificate of Excellence
2.5 of 5
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124 Old Eastwood Road, Wilmington, NC 28403
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Hampton Inn Wilmington-University Area/Smith Creek Station
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Ranked #3 of 44 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
C. Wayne H Pinehurst, United States
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304 reviews from our community

Traveler rating
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    13
    2
    2
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110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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  • All months
    (304)
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  • Jun-Aug only
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  • Dec-Feb only
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Pinehurst, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

When we come to Wilmington, we always stay at this facility. It is clean, efficient, and everyone is helpful. Hampton Inn rooms are some of the best for a hotel that is not priced out of range for the average person. Will be there again when in Wilmington.

Review collected in partnership with Hampton

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Concord, NC, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was everything you need out of a hotel - clean room, easy access to elevators, good breakfast, pretty decent gym, etc. A little bit tucked away and hard to find at first but overall no problems here.

Review collected in partnership with Hampton

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SoBoVa.
Top Contributor
113 reviews 113 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for my 16 th wedding anniversary. We was on the first floor 103.The room was spacious and we paid extra for a microwave. The room was clean only a few spots on the chairs, other than that it was acceptable. Fast and friendly check in. The front desk staff was very helpful and accommodating. We needed a opener... More 

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Thomasville, United States
1 review
4 of 5 stars Reviewed 1 week ago

We would recommend this hotel to all those who are staying in Wilmington. This is the second visit we have had at this hotel. The staff have always been helpful and friendly. The hotel is clean and the rooms are very quiet. We will stay here again.

Review collected in partnership with Hampton

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Liseth O, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Melinda, I'm glad you found everything to be satisfactory during your visit, as our goal is to always meet and exceed expectations. We really appreciate your loyalty and cannot thank you enough for sharing your thoughts with us. Our staff is definitely top notch and our location is very central to many Wilmington interests. Thank you so much for staying... More 

Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and the hotel was very clean. I went to Wilmington for a business trip and only had to stay one night, but it was conveniently located to many restaurants and shopping. Breakfast was nice and the eating area was very clean. They also have a nice business center. I would stay in this hotel again... More 

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Liseth O, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Thank you for choosing our hotel for your recent stay in Wilmington! I'm glad you found everything to be satisfactory during your visit, as our goal is to always meet and exceed expectations. We really appreciate your business and hope to see you again soon! More 

Durham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a must-stay for us when in the Wilmington area. It is always clean and has the most wonderful staff in all areas of the operation. The gym is great, the pool is nice and we LOVE the breakfasts with our family of four. It is a savings of $25 or more each morning just for that meal alone.

Review collected in partnership with Hampton

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Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear James B, Thanks so much for being a loyal guest! I'm glad you have found not only confidence in our hotel, but also recognized the cost-savings in your review. Our hearty On-The-House breakfast is unique to Hampton Hotels and the standard of cleanliness is unbeatable by other chains. Thanks for choosing our property yet again; we can't wait to... More 

Brit in NC
Top Contributor
122 reviews 122 reviews
54 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just there for one night on my own. Quick check-in, nice clean room and excellent shower with sliding doors (no tub). Comfortable quiet sleep and quick breakfast in the morning. Easy parking. Right at the end of I-40 but takes a few turns to get to.

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Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear limeyferg, Thanks for staying with us during your solo trip to the ILM! As a top contributer to Trip Advisor, it is clear that you are well versed in what makes or breaks any experience! I'm glad you found check-in efficient, our staff is definitely geared up for tourist season just around the corner. If you do prefer a... More 

Hendersonville, NC, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel fully lived up to my expectation of a Hampton Inn. The staff were welcoming, helpful and efficient. The hotel was extremely clean and comfortable, and the breakfast excellent. The location is very convenient for getting downtown or to surrounding areas.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Perry R, I'm glad you found our property to be living up to the great Hampton Standards. Not only is our staff packed full of "Hamptonality" in all departments, our hotel is also as clean as it was opening day! You hit the nail on the head in reference to our location- it is super convenient to the areas... More 

Locust Grove, Virginia
Top Contributor
64 reviews 64 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town for a funeral. I booked several rooms for different family members. We had a king room and really liked it. We loved the layout of the room, the king size bed was very comfortable, I enjoyed the large walk-in shower. Keep in mind in room we were in there was no tub. But I loved that... More 

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Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Snowybears, Thanks for choosing our property on your most recent trip to Wilmington. I'm glad that you have a peaceful stay with your family and appreciate the high reviews you reported as a Top Contributor to TripAdvisor. We were indeed very busy during the weekend, and I appreciate the kind notes about breakfast- it can get hectic at times... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Facility - Great People - Great Service!! From check-in to check-out, everything went as smooth as possible. The staff were very friendly, helpful and available for my entire stay. The room was clean, convenient and well maintained. The only negative is that I only had to stay one night. I will stay here again and recomend this hotel to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Sean M, I'm sorry we could not keep you with us longer! Thank you for choosing our property and for recommending it to colleagues and other travelers. We greatly appreciate your business and that you took the time and consideration in writing this review of your amazing experience with us. We look forward to accommodating you again soon! More 

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