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Hampton Inn Wilmington-University Area/Smith Creek Station

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124 Old Eastwood Road, Wilmington, NC 28403
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Hampton Inn Wilmington-University Area\/Smith Creek Station
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394 Reviews from our TripAdvisor Community

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Walnut Cove, NC, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The had almost all you could want for breakfast. Sausage gravy, eggs, sausage patties, biscuits, waffles with add on items and fruits, pastries, oatmeal & etc. The best part being is was very good. I loved the shower instead of the usual old bathtub. The room was really clean as usual. I recommend strongly.

Review collected in partnership with Hampton

Helpful?
Thank Johnny C
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hey Johnny C, We are thrilled you enjoyed many of our amenities at our hotel. The complimentary hot breakfast sure is a guest favorite. Our housekeepers do an outstanding job to ensure a clean room for every guest. Our king size rooms come standard with a walk in shower, while our rooms with two queen size beds have a bathtub.... More 

NEWPORT,NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this location several times and have had excellent service from the staff on each visit. Everything from the room to the dining area have been very clean and good selection of food has been great.

Review collected in partnership with Hampton

Helpful?
Thank Michael C
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hello Michael C, We appreciate your business and your several stays with us. We try hard to make sure we exceed brand standards and keep everything clean and fresh. Thank you for taking the time to review our property and the excellent feedback. We look forward to your next stay with us. Take care, Stephen More 

Waxhaw, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I arrived very late and very tired and the bed called to me. The duvet and comforter were very warm and the bed was clean and smelled fresh. The staff were very friendly and the check in went extremely smooth and no problems.

Review collected in partnership with Hampton

Helpful?
Thank Tonetta S
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Tonetta S, Our Cloud 9 beds sure do make you feel like you are sleeping in the clouds. Thanks for the great review and I will surely pass along your feedback to our staff. We look forward to seeing you again. Best regards, Stephen More 

Durham, NC
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Cons: Room was dusty/borderline dirty, hair in bathtub, carpet not vacuumed, food spill left on furniture. Discovered roaches in room on bathroom trip in middle of night. YUCK! Could not go back to sleep. Intermittent internet connectivity, signal kept dropping, unable to work remotely. Pros: Convenient location, guest reception with food, business center and gym. Will not stay here again.

Helpful?
Thank gritsrthebest
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hello gritsrthebest, Thank you for writing a review about your most recent stay here at the Hampton Inn. I am extremely displeased to hear about the condition of your room. I understand how it can be an unwelcoming feeling to see what you described. This is not typical of our Hotel and standards as you can see from previous reviews.... More 

Wilmington, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very pleased with staff, room, temperature, shower, and breakfast. I would stay at this Hampton Inn again and recommend it to friends and family. Separate switches for the fan and light in the bathroom was a plus.

Review collected in partnership with Hampton

Helpful?
Thank Gaye F
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hey Gaye F, We are thrilled you had a pleasant stay with us. We are glad to hear that you liked the separate switches in our bathrooms. It is a plus when guests prefer to leave a light on while not hearing the fan. We appreciate your recommendations to friends and family as well. Our complimentary breakfast, clean rooms and... More 

Newton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our first trip to Wilmington we chose to stay at the Hampton Inn. Best decision EVER! The staff was friendly and helpful, the room was exceptionally clean and the complimentary breakfast was better than most restaurants! I travel quite a bit and this hotel and its staff made our stay in Wilmington truly perfect! We will definitely stay at the... More 

Review collected in partnership with Hampton

Helpful?
Thank Tracey T
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Tracey T, Thank you for choosing to stay with us here at the Hampton Inn on your first trip to Wilmington. I will make sure our entire team sees your review to show that all their hard work does not go unnoticed. Our complimentary breakfast sure is a hot commodity and there is nothing better then walking into a... More 

baltimore, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I always have a great experience and great time and the customer service is just wonderful and I enjoy my stay each time each time I have come to one of the Hampton inn my stay has been pleasant and enjoyable. The team and staff has always been great friendly and with a smile

Review collected in partnership with Hampton

Helpful?
Thank Eric H
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hello Eric H, Thank you for the awesome review of our property. We look forward to your next visit. Best regards, Stephen More 

Cumming, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I travel a lot for business and stay throughout the country this Hotel was a 4.5 Somewhat expensive in pricing But never the less was located conveniently close to where I was having a company meeting .The hotel and room was clean .Very friendly and helpful staff members especially the 2nd shift Lady.

Review collected in partnership with Hampton

Helpful?
Thank Joel T
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Joel T, Over the past 5 years Hampton Inn has been ranked first and second in the Hilton chain. On your next visit, ask our front desk for the corporate preferred business travel rate. A clean environment is always a Hampton standard, as well as warm greetings and helpful hands throughout the shifts. We appreciate you taking the time... More 

Fort Bragg, North Carolina
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Though perhaps not the best I've ever visited, it is a good hotel that has seen my business several times the past three years. When the hotel was a little empty I got upgraded to a huge awesome corner room that was a dream come true. Rarely noise issues, breakfast is the usual Hampton fare (unimpressive after hundreds of nights,... More 

Helpful?
Thank USAsojourners
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hey USAsojourners, We appreciate you taking the time to review our property on TripAdvisor. We value your feedback and continued business over the past three years. We do offer a variety of economical rooms to meet a plethora of needs. If there is anything we can do for you upon your next visit to make sure your stay is even... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a very nice Hampton Inn that is central to UNCW, the beach or downtown Wilmington. It is pretty standard to a Hampton Inn, but it does have a salt water fish tank in the lobby area. It has rooms with and without a frig and to get away from the elevator you had to get one with one.

Helpful?
Thank RC H
Stephen R, Front Office Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Hello RC H, I am glad you enjoyed your stay at our property. Thank you for pointing out some of our unique features including our salt water fish tank and convenient access to the university, beach and downtown areas. We are currently in the process of converting all of our rooms to include a microwave and fridge. We hope to... More 

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