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Hampton Inn Wilmington-University Area/Smith Creek Station

Certificate of Excellence
2.5 of 5
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124 Old Eastwood Road, Wilmington, NC 28403
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Hampton Inn Wilmington-University Area/Smith Creek Station
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Ranked #3 of 44 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
719ferrellh
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305 reviews from our community

Traveler rating
    222
    66
    13
    2
    2
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110
61
23
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (80)
  • Jun-Aug only
    (102)
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    (70)
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    (53)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a great experience in Wilmington. The hotel is certainly not a 5 star but does not claim to be. It was clean and the staff was awesome. Hampton Inn has one of the best cancellation policies in the hotel chain.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear 719ferrellh, I'm so glad you enjoyed your stay in Wilmington. With so much to offer; from our historical downtown to relaxing Wrightsville Beach; to mid-town shopping and more, there is always something for everyone to appreciate. Your Hampton Inn always has friendly faces, cozy beds, hot breakfast, and a 24 hour Suite Shop with snacks and necessities. Thanks for... More 

Pinehurst, United States
1 review
5 of 5 stars Reviewed 1 week ago

When we come to Wilmington, we always stay at this facility. It is clean, efficient, and everyone is helpful. Hampton Inn rooms are some of the best for a hotel that is not priced out of range for the average person. Will be there again when in Wilmington.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear C. Wayne H, We are extremely appreciative of your loyalty. Hampton Inn Hotels worldwide are known for upstanding standards in hospitality and cleanliness, and we take it seriously around here! Thank you for taking the time to review our hotel and for the kind comments you've shared. We will see you soon, and meanwhile we'll be doing our best... More 

Concord, NC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was everything you need out of a hotel - clean room, easy access to elevators, good breakfast, pretty decent gym, etc. A little bit tucked away and hard to find at first but overall no problems here.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Andrew T, Thanks for staying with us! I'm glad you found our location pleasing, not too far off the beaten trail, but also not on a busy highway or major road. If you stay with us again you'll find that what you experienced is standard at our hotel and can always be expected- clean rooms, hearty and hot breakfast,... More 

SoBoVa.
Top Contributor
113 reviews 113 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was here for my 16 th wedding anniversary. We was on the first floor 103.The room was spacious and we paid extra for a microwave. The room was clean only a few spots on the chairs, other than that it was acceptable. Fast and friendly check in. The front desk staff was very helpful and accommodating. We needed a opener... More 

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear ques, Congratulations on accomplishing 16 years of marriage! I'm so glad that you chose our property to accommodate you for your anniversary celebration. Our front desk staff is well prepared with typical forgotten items, and also some odds and ends that any guest may find themselves missing; I'm glad we had what you were looking for in respect to... More 

Thomasville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We would recommend this hotel to all those who are staying in Wilmington. This is the second visit we have had at this hotel. The staff have always been helpful and friendly. The hotel is clean and the rooms are very quiet. We will stay here again.

Review collected in partnership with Hampton

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Liseth O, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Melinda, I'm glad you found everything to be satisfactory during your visit, as our goal is to always meet and exceed expectations. We really appreciate your loyalty and cannot thank you enough for sharing your thoughts with us. Our staff is definitely top notch and our location is very central to many Wilmington interests. Thank you so much for staying... More 

Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and the hotel was very clean. I went to Wilmington for a business trip and only had to stay one night, but it was conveniently located to many restaurants and shopping. Breakfast was nice and the eating area was very clean. They also have a nice business center. I would stay in this hotel again... More 

Was this review helpful? Yes
Liseth O, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Thank you for choosing our hotel for your recent stay in Wilmington! I'm glad you found everything to be satisfactory during your visit, as our goal is to always meet and exceed expectations. We really appreciate your business and hope to see you again soon! More 

Durham, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a must-stay for us when in the Wilmington area. It is always clean and has the most wonderful staff in all areas of the operation. The gym is great, the pool is nice and we LOVE the breakfasts with our family of four. It is a savings of $25 or more each morning just for that meal alone.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear James B, Thanks so much for being a loyal guest! I'm glad you have found not only confidence in our hotel, but also recognized the cost-savings in your review. Our hearty On-The-House breakfast is unique to Hampton Hotels and the standard of cleanliness is unbeatable by other chains. Thanks for choosing our property yet again; we can't wait to... More 

Brit in NC
Top Contributor
122 reviews 122 reviews
54 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 20, 2015

Just there for one night on my own. Quick check-in, nice clean room and excellent shower with sliding doors (no tub). Comfortable quiet sleep and quick breakfast in the morning. Easy parking. Right at the end of I-40 but takes a few turns to get to.

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear limeyferg, Thanks for staying with us during your solo trip to the ILM! As a top contributer to Trip Advisor, it is clear that you are well versed in what makes or breaks any experience! I'm glad you found check-in efficient, our staff is definitely geared up for tourist season just around the corner. If you do prefer a... More 

Hendersonville, NC, United States
2 reviews
5 of 5 stars Reviewed March 19, 2015

This hotel fully lived up to my expectation of a Hampton Inn. The staff were welcoming, helpful and efficient. The hotel was extremely clean and comfortable, and the breakfast excellent. The location is very convenient for getting downtown or to surrounding areas.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Perry R, I'm glad you found our property to be living up to the great Hampton Standards. Not only is our staff packed full of "Hamptonality" in all departments, our hotel is also as clean as it was opening day! You hit the nail on the head in reference to our location- it is super convenient to the areas... More 

Locust Grove, Virginia
Top Contributor
66 reviews 66 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 18, 2015

We were in town for a funeral. I booked several rooms for different family members. We had a king room and really liked it. We loved the layout of the room, the king size bed was very comfortable, I enjoyed the large walk-in shower. Keep in mind in room we were in there was no tub. But I loved that... More 

Was this review helpful? Yes
Laura U, Manager at Hampton Inn Wilmington-University Area/Smith Creek Station, responded to this review

Dear Snowybears, Thanks for choosing our property on your most recent trip to Wilmington. I'm glad that you have a peaceful stay with your family and appreciate the high reviews you reported as a Top Contributor to TripAdvisor. We were indeed very busy during the weekend, and I appreciate the kind notes about breakfast- it can get hectic at times... More 

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