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BEST WESTERN PLUS University Inn

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5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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250 Reviews from our TripAdvisor Community

Traveler rating
    143
    69
    21
    8
    9
See reviews for
98
60
18
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (77)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (32)
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There are newer reviews for BEST WESTERN PLUS University Inn
See the most recent reviews
Cary, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

I've been at this hotel for the past year, on several different occasions, never had any problem; the rooms were clean; the breakfast was hot; the bacon was yummy. There is a swimming pool on the back, outside. There is a workout room inside which I used a couple times; It is conveniently (for me) located very close to UNCW... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear allextras, Thanks for staying with us on several occasions and taking the time to leave a review. We're glad you've always had a great stay and enjoy the variety of amenities we offer! We are grateful for your 5-star ratings across the board and await your next stay. Thank you again for your review! David Amick eCommerce Manager Daly... More 

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

We have had a great experience the last four times we have stayed at the Best Western University Inn. We keep coming back to stay because of it's great location and great price. You can easily get to downtown, Wrightsville Beach, and to College Road areas. The free breakfast doesn't hurt either. The rooms are clean and the staff have... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear twosip, We are grateful for your loyalty to our Best Western Plus and thank you for taking the time to write a review! I'm delighted you always have a great stay all-around and find our location excellent. Thanks again for your review and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

Rockmart, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 30, 2014

We were traveling with another couple and booked 2 separate rooms for 3 days. The room was clean as was the hotel. Staff was always friendly and one of the nicer breakfasts I have seen in hotels (free breakfasts) as each day we were there something different was offered verse other places that have the same thing day in/day out.... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Terri2south, Thank you for writing a comprehensive review of your recent stay - we hope you and your friends had a fun visit. I'm glad to hear you had a comfortable, clean stay and found our staff so friendly and helpful. I do apologize for the inconvenience with your room key, but am happy our staff was able to... More 

WI
Top Contributor
84 reviews 84 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 25, 2014

I got this hotel off a travel website where the name is not revealed until purchase, of which I have had some great hotels. This hotel was rated a three star of which I think was a bit high for rating. 2.5 stars as listed on TripAdvisor would be more accurate. The hotel was easy to find, and due to... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear TravelWII, Thank you for taking the time to write a comprehensive review of your stay at our hotel. I'm glad to hear you found your guest room clean and comfortable and we really appreciate your kind words for our staff. We do apologize that the cleanliness of some of our common areas fell short of your expectations and our... More 

Newport, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2014

Our stay at the Best Western PLUS University Inn was a very nice experience. The place was very clean, the staff friendly, and they had a nice selection for breakfast. Bed was comfortable. We will stay here again as it is in a convenient location and very affordable. Our 2 night stay cost what one night in some other hotels... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Denise P, Thanks for taking the time to review your recent stay - I'm pleased you had a great experience. Providing great service is one of our biggest priorities so it's great to hear you found our staff excellent, as well as that you enjoyed our variety of amenities and complimentary breakfast. Thank you again for your feedback and... More 

Thomasville, Georgia
Top Contributor
57 reviews 57 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 23, 2014

Very nicely decorated room and comfortable bed. Staff on check in and check out were very cordial and pleasant. Breakfast buffet was good, and the attendant kept it refilled and clean the whole time we were there and it was quite busy. Overall a good place to stay and convenient to lots of restaurants and shopping.

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Barbara H, We appreciate you taking the time to review our Best Western Plus and are pleased you had a clean, comfortable stay and enjoyed the look of your room. It's also great to hear you enjoyed our complimentary breakfast and your kind words for our staff! Thanks again for your comments and we look forward to seeing you... More 

hamburg, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2014

Perfect. Beautiful hotel, excellent service, comfy bed, delicious breakfast, great rates. Great location. Close to the beach and shopping. Easy acess. Cant go wrong. I would recommend this hotel to everyone. Great outdoor pool in season which I have spent many days laying next to. Clean, friendly. Wont stay anywhere else when visiting my child at UNCW

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Kathy C, Thanks so much for your review and kind words - we're happy to have become your go-to destination for visiting UNCW and truly appreciate your recommendation. We are eagerly awaiting your next visit! Thank you again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Dinwiddie, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

Close to UNCW. Great staff and clean. Receommended. Well lit parking lot. Safe environment. Easy to access off of highway. Family friendly. Internet friendly- wifi. Room was clean and well furnished. Fridge, Micro, etc

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Sara G G, We appreciate you taking the time to review our Best Western Plus and are very happy to hear you had a clean, comfortable stay, as well as that our location was great for your needs. Thanks so much for your high ratings and we can't wait to see you the next time you're in town! Thank... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

We visit my daughter at least 4 times a year and have stayed here the last 3 trips. This is the best buy for your money, great location, great staff, OK breakfast and convenient to all the sights. I have tried many other hotels along Market Street, which were fine. Now prefer to come back to this Best Western. (Just... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear dianec2572014, Thank you for your review and staying with us on several occasions - we're delighted to have become your favorite hotel in the area and that you feel you receive great value for your money! We are grateful for your 5-star ratings across the board and look forward to seeing you the next time you come to see... More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

This hotel is very clean and comfortable and booked at an amazing price. It'sdirectly outside of town near all the shopping centers and restaurants and major highways, second stay here and will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear scUGAboi, Thanks for taking the time to review your recent stay with us - I'm delighted you had an excellent visit overall and felt you received outstanding value for your money. We're grateful for your high ratings and look forward to seeing you the next time you're in town. Thank you again for your comments! David Amick eCommerce Manager... More 

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Prices are for 1 room, 2 adults
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