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BEST WESTERN PLUS University Inn

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5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS University Inn
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264 Reviews from our TripAdvisor Community

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Traveler rating
    150
    76
    22
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Mableton, Georgia
4 of 5 stars Reviewed 3 days ago NEW

Our family planned our Family Reunion in NC. After going over the selected hotels, I chose Best Western Plus. My reason for choosing this hotel is because of the friendly reception we received upon our arrival. I will definitely refer this hotel to others and also come back for another visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dyke, Scotland
Level Contributor
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and the staff was friendly. The bed was a bit too firm and the pillows were not comfortable, hard and lumpy. Good breakfast selection. There was a decent little gym and free wifi. They are small pet friendly, but it'll cost you $50. I thought that was a bit steep. Would I stay there again? If... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear soapster68, Thank you for taking the time to write a review! We're happy you had a clean stay and enjoyed our complimentary breakfast. We do apologize that your stay could have been more comfortable and appreciate your feedback. Thanks again for your comments and we look forward to seeing you the next time you're in Wilmington! David Amick eCommerce... More 

Vinton, VA, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Right in the center of a great historic area for exploring Cape Fear sites from pre-French & Indian War up through the American Revolution, War of 1812, Civil War and even through both World Wars as influenced by nearby military bases. Add the pleasant and numerous sunbathing opportunities at several nearby Atlantic Coast beaches and you have something for the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Randy L, Thank you for taking the time to review our Best Western Plus! We are indeed near both a vast amount of history and relaxation and are glad you had a great time visiting. We can't wait to see you the next time you're in Wilmington! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

Raleigh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The hotel was great for the price and location. We we're pleasantly surprised how nice everything was. We had a great stay. Would recommend and would stay there again. The facilities and the staff were very nice. The free breakfast was great.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Shneyder A, Thank you for taking the time to review our hotel! We're pleased your stay exceeded expectations and you had an excellent experience. Thanks again for your praise and we can't wait to see you the next time you're in our neck of the woods! David Amick eCommerce Manager Daly Seven, Inc More 

North Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had great breakfast with eggs,sausage,milk,yogurt,fruit,oatmeal and coffee. Room was clean and comfortable. The hotel was busy but staff was fast. Had nice outside pool. Also the hotel had outside table and chairs to sit on.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear vanessas06743NX, Thank you for taking the time to write a review! I'm very pleased you had a great stay all-around and really enjoyed our complimentary breakfast. We look forward to seeing you the next time you're in our neck of the woods! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed here for 4 days 3 nights over Father's Day weekend. It is a modern clean hotel, with a good hot breakfast and the king size beds are comfortable. On the down side I booked through a 3rd party hotel site and paid when I booked. When I checked in they charged my card again. When I went back... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Lemalee, Thank you for taking the time to share feedback regarding your recent visit - I'm glad you had a clean, comfortable stay overall! However, providing excellent service is one of our biggest priorities, and we regret falling short of our goal during your stay. I'm happy Darrell was able to fix the situations to your satisfaction, and we... More 

Salem, West Virginia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very nice and rooms were clean. Continental breakfast was very good and the staff were very pleasant and courteous. Pool was outdoors and was very clean and maintained well. Very comfortable.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Dene S, Thank you for reviewing your recent visit! I'm glad you had a terrific stay and found everything clean & comfortable. We can't wait to see you the next time you're in Wilmington! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Alpena, Michigan
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely wonderful place, like previous reviews, I was totally pleased with everything from check in to big clean rooms, to comfortable beds, to great powerful showers to the outstanding breakfast. If I could rate higher than a 5, I would.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear UnortH32, Thank you for reviewing your recent stay! I'm delighted you had an outstanding visit all-around and that we lived up to your expectations based on our reviews. Thanks again for your kind words and we hope to see you for another stay soon! David Amick eCommerce Manager Daly Seven, Inc More 

Raleigh, North Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Great Value priced hotel for a family beach trip. Great hot breakfast included. Rooms are clean and comfortable. GREAT Location, minutes from beach, restaurants, shopping. Just off the interstate, about 30 minutes from other area attractions (aquarium, historical sites, etc.)

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Tai R, We appreciate you reviewing our Best Western Plus; it's great to hear you had a comfy, clean stay and felt you received good value for your money! We look forward to seeing you the next time you're in town. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More 

1 review
4 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed at this hotel and overall it was great! At first I was a bit skeptical staying at a "Best Western", but I must say, we would stay here again in a heart beat! Rooms were clean and better than expected, staff was helpful and breakfast was just icing on the cake!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Jackeline G, Thank you for taking the time to review your stay! I'm happy to hear we exceeded your expectations and you found our hotel modern & comfortable. We can't wait to see you the next time you're in our neck of the woods! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

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