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All 43 Wilmington hotels

BEST WESTERN PLUS University Inn

2.5 of 5 Hotel   |   5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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87%
Ranked #11 of 43 hotels in Wilmington
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Steve H Fayetteville NC, United States
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122 people have reviewed this hotel

Traveler rating
    67
    36
    10
    5
    4
See reviews for
40
33
13
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Fayetteville NC, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Best Western is my favorite hotel and I stay at Best Western when there is one located near my destination. To date I have enjoyed each stay at BW. No problems arose. My second choice would be Holiday Inn.

Review collected in partnership with Best Western

Was this review helpful? Yes
Starkville, Mississippi
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We'd never stayed at a Best Western, and this one was a great first experience! Updated rooms, clean and comfy. Delicious complimentary breakfast. Excellent customer service. Highly impressed and would return again. Location is convenient to downtown Wilmington - not a far drive at all.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Katie T, Thank you for choosing us; we're delighted to hear your first Best Western experience was a great one! I'm also happy to read our location was excellent for your needs and that you loved our complimentary breakfast. Thanks again for your high ratings and we look forward to seeing you the next time you're in Wilmington! David... More

Wilmington, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here for the Azalea Festival. Great bed, clean hotel for the price. Just tough to get a cab but I think that was the case for anywhere in Wilmington that weekend. The hotel was very quiet. The staff was helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Deborah J, Thank you for taking the time to review us and we hope you enjoyed the festival! I'm happy to read you had a comfortable, clean stay and found our staff helpful. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Cary, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been at this hotel for the past year, on several different occasions, never had any problem; the rooms were clean; the breakfast was hot; the bacon was yummy. There is a swimming pool on the back, outside. There is a workout room inside which I used a couple times; It is conveniently (for me) located very close to UNCW... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear allextras, Thanks for staying with us on several occasions and taking the time to leave a review. We're glad you've always had a great stay and enjoy the variety of amenities we offer! We are grateful for your 5-star ratings across the board and await your next stay. Thank you again for your review! David Amick eCommerce Manager Daly... More

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have had a great experience the last four times we have stayed at the Best Western University Inn. We keep coming back to stay because of it's great location and great price. You can easily get to downtown, Wrightsville Beach, and to College Road areas. The free breakfast doesn't hurt either. The rooms are clean and the staff have... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear twosip, We are grateful for your loyalty to our Best Western Plus and thank you for taking the time to write a review! I'm delighted you always have a great stay all-around and find our location excellent. Thanks again for your review and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Rockmart, Georgia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were traveling with another couple and booked 2 separate rooms for 3 days. The room was clean as was the hotel. Staff was always friendly and one of the nicer breakfasts I have seen in hotels (free breakfasts) as each day we were there something different was offered verse other places that have the same thing day in/day out.... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Terri2south, Thank you for writing a comprehensive review of your recent stay - we hope you and your friends had a fun visit. I'm glad to hear you had a comfortable, clean stay and found our staff so friendly and helpful. I do apologize for the inconvenience with your room key, but am happy our staff was able to... More

WI
Top Contributor
64 reviews 64 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I got this hotel off a travel website where the name is not revealed until purchase, of which I have had some great hotels. This hotel was rated a three star of which I think was a bit high for rating. 2.5 stars as listed on TripAdvisor would be more accurate. The hotel was easy to find, and due to... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear TravelWII, Thank you for taking the time to write a comprehensive review of your stay at our hotel. I'm glad to hear you found your guest room clean and comfortable and we really appreciate your kind words for our staff. We do apologize that the cleanliness of some of our common areas fell short of your expectations and our... More

Newport, North Carolina, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at the Best Western PLUS University Inn was a very nice experience. The place was very clean, the staff friendly, and they had a nice selection for breakfast. Bed was comfortable. We will stay here again as it is in a convenient location and very affordable. Our 2 night stay cost what one night in some other hotels... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Denise P, Thanks for taking the time to review your recent stay - I'm pleased you had a great experience. Providing great service is one of our biggest priorities so it's great to hear you found our staff excellent, as well as that you enjoyed our variety of amenities and complimentary breakfast. Thank you again for your feedback and... More

Pinehurst, North Carolina
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nicely decorated room and comfortable bed. Staff on check in and check out were very cordial and pleasant. Breakfast buffet was good, and the attendant kept it refilled and clean the whole time we were there and it was quite busy. Overall a good place to stay and convenient to lots of restaurants and shopping.

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Barbara H, We appreciate you taking the time to review our Best Western Plus and are pleased you had a clean, comfortable stay and enjoyed the look of your room. It's also great to hear you enjoyed our complimentary breakfast and your kind words for our staff! Thanks again for your comments and we look forward to seeing you... More

hamburg, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Perfect. Beautiful hotel, excellent service, comfy bed, delicious breakfast, great rates. Great location. Close to the beach and shopping. Easy acess. Cant go wrong. I would recommend this hotel to everyone. Great outdoor pool in season which I have spent many days laying next to. Clean, friendly. Wont stay anywhere else when visiting my child at UNCW

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Kathy C, Thanks so much for your review and kind words - we're happy to have become your go-to destination for visiting UNCW and truly appreciate your recommendation. We are eagerly awaiting your next visit! Thank you again for your comments. David Amick eCommerce Manager Daly Seven, Inc More

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Additional Information about BEST WESTERN PLUS University Inn

Also Known As:
Innkeeper - Wilmington Hotel Wilmington
Innkeeper - Wilmington Hotel
Innkeeper Hotel Wilmington
Address: 5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Wilmington
#10 Family Hotel in Wilmington
#16 Business Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
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