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BEST WESTERN PLUS University Inn

Certificate of Excellence
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5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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226 reviews from our community

Traveler rating
    132
    60
    20
    7
    7
See reviews for
91
53
17
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (226)
  • Mar-May only
    (56)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (32)
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Kents Store
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was very clean and comfortable. The room was quiet even with the hotel beside the Interstate. The staff is very friendly and accommodating. The price and value was exceptional. Would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear James W, We appreciate you taking the time to review our hotel and are glad you had an outstanding visit! I'm delighted our staff made you feel so welcome and you felt you received great value for your money. Thanks again for your praise & 5-star ratings; we can't wait to see you the next time you're in town!... More 

Fayetteville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel. It was nice and clean. Hotel staff was amazing and friendly. The room was very spacious. Nice exercise room and area for computers were nice. Big tv for guests also. Will definitely return. And its completely understandable why they book up so fast.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear MsYola1, We appreciate you taking the time to share your recent experience at our hotel - I'm very pleased you had a clean, comfortable stay and found your room so spacious! It's also great to read you enjoyed our other amenities. Thanks again for your praise and we can't wait to see you the next time you're in Wilmington!... More 

Raleigh, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Best hotel I have stayed at in this price range. Rooms were clean and in very good condition. Free breakfast was great (fruit, juice, coffee, eggs, breakfast meat, waffles, cereal, breads, ...). And the breakfast crew kept everything going no matter what the crowd. Very happy with our stay. We will be back.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Jon M, Thank you for taking the time to review our Best Western Plus! I'm delighted to hear you found your room so clean & comfortable, as well as that you loved our complimentary breakfast. Thanks again for your high ratings and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

Kelleys Island, Ohio
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were looking for strategic location between downtown and Wrightsville Beach for wedding logistics and this hotel covered the basics. Neighborhood however is very mundane with food choices limited to chains- Olive Garden, Hooters etc. We also found the rooms to be a little "tight". On the plus side, clean with very pleasant staff and decent breakfast. No real negatives,... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear KIwineguy, Thank you for taking the time to leave a review; we're glad you had a clean stay and found our staff so friendly! We are indeed well-located to downtown and Wrightsville Beach and hope you enjoyed the wedding. Thanks again for your comments and we hope to have the opportunity in the future to give you another great... More 

rocky river, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The brreakfast was outstanding.The food was fresh and they had fresh coffee 24/7. Fresh cookies and fresh fruit. During breakfast the staff was on top of their game they were on the look out from 6am to 10am during breakfast time to re-stock the food right away. AWESOME!! EXPERIENCE!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Blanca G L, Thank you for reviewing our hotel! We're delighted you had an outstanding visit and loved our complimentary breakfast. We are grateful for your 5-star ratings across the board and look forward to your next stay! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

Wilmington, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel and its staff are very nice. It is around a few nice restaurants. The room was very clean and very comfortable. I wish it was summer because I would have used the pool. Breakfast was very nice also. We will be back

Review collected in partnership with Best Western

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Thomas T, Thank you for reviewing our Best Western Plus! We're glad you had a great stay and look forward to welcoming you back when it is warmer so you can take advantage of our pool. We are grateful for your 5-star ratings across the board! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

NJ
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent value for rate paid. Rooms are clean and updated. The staff was pleasant and very helpful. There are plenty of restaurants in the immediate vicinity of the hotel. I would stay at this hotel in the future if my travel plans have me returning to Wilmington.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Flyingengineer, We appreciate you taking the time to leave a review; it's great to read you had a perfect stay and felt you received outstanding value for your money! Our team is grateful for your 5-star ratings across the board and can't wait for your next visit. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great location, close and straight driving distance to downtown, near the university, within walking distance to good restaurants and shopping is close by. Friendly and courteous staff, clean and comfortable rooms, safe area, easy in and out of property.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear scUGAboi, Thank you for staying with us again and reviewing your visit! We're delighted you had another excellent time and really appreciate your 5-star ratings across the board. Thanks again for your comments & we can't wait for your next stay! David Amick eCommerce Manager Daly Seven, Inc More 

Lewes, DE
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was very pleased with this hotel for several reasons. The staff is very nice and helpful, the hotel was very clean and well thought out. I particularly like when the elevators are in their own "hallway" away from the rooms. The rooms were very quiet even though you are right next to busy roads. I really appreciated the ability... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Girlgolfpro, We appreciate you sharing your experience at our hotel; it's exciting to hear you had such a quiet, clean stay and found our staff so accommodating! We're also glad our location worked well for your needs and we hope to see you for another visit soon. Thanks again for your review! David Amick eCommerce Manager Daly Seven, Inc More 

Stafford, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff all seemed genuinely interested in providing exceptional service and the areas of the hotel were all clean and well maintained. I'll definitely stay there again in the future should I return to the area!

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Todd B, Thank you for your review! I'm happy you had a great stay and found our staff so helpful. We can't wait to see you the next time you're in Wilmington! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

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