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BEST WESTERN PLUS University Inn

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5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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1 room 1 guest
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BEST WESTERN PLUS University Inn
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290 Reviews from our TripAdvisor Community

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Traveler rating
    164
    85
    24
    8
    9
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115
71
20
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (76)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (32)
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NC
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here during our vacation in Wilmington. The staff at the front were nice, they put hot cookies out daily at the front desk. The room was nice with a microwave and fridge. The breakfast was adequate except for the day they had biscuit with gravy out of the can. The only real issue we had... More 

Was this review helpful? Yes
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear henrocking, Thank you for taking the time to write a review - we're glad you had a good stay overall and found our staff helpful! However, we do apologize that a couple aspects fell short of your expectations and we will further discuss your comments with our team. Thanks again for your feedback and we hope to see you... More 

Sydney, Australia
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I would not have rated check in and staff really high on the scale of things, but I have now changed my view after seeing what a difference staff can make to the whole hotel experience. I would like to commend Tobias on his quick and efficient check in, for his friendliness and courteous attitude. He answered all our questions... More 

Was this review helpful? Yes
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear jes18, We appreciate you taking the time to write a review! It's great to hear our staff made you feel so welcome and you had an excellent time. Thanks again for your praise and we can't wait to see you the next time you're in Wilmington! David Amick Daly Seven, Inc More 

HARRISBURG
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for a few days while visiting the area on vacation. It was a great location to beaches, biking/running trails, shopping and downtown Wilmington. The room was clean and comfortable! The staff was friendly and the continental breakfast had a good variety. We would stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Stephanie P, Thank you for reviewing our hotel! We're pleased you had a great stay and enjoyed exploring the local area. Thanks again for your praise and we can't wait for your next visit! David Amick Daly Seven, Inc More 

Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The atmosphere was calm and quiet eventhough by the look of the parking lot there were a lot of people there it didn't feel that way. The breakfast and juice selection was different and delicious both days. I will definitely revisit.

Was this review helpful? Yes 1
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear V W, Thank you for reviewing our Best Western Plus! We're happy you had a quiet, comfortable stay and can't wait to see you the next time you're in Wilmington. Thanks again for your comments! David Amick Daly Seven, Inc More 

Augusta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed one night with my two kids. Rooms are big and comfortable. The bathroom was super clean, no problems at all. We use the pool and it was perfect because it close at 10:00, nice way to relax before bed. Breakfast was okay, could benefit if they have more "protein" options but overall it was acceptable. Staff is nice... More 

Was this review helpful? Yes
E C, Above Property Response at BEST WESTERN PLUS University Inn, responded to this review

Dear IDealacruz, Thank you for reviewing our Best Western Plus University Inn! It is great to hear that you found our rooms to be spacious and clean! We appreciate you letting us know your thoughts regarding the breakfast options. We will make sure that the hotel staff is aware of them. Thank you for choosing Best Western University Inn! We... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights and it was worth the price! Only 10 minutes from wrightsville beach and close to downtown. Only "complaint" is that our room was on the side of the pool, so until 10pm it was pretty noisy. But once we turned on the tv you couldn't hear anything. Definitely not a deal breaker. I will stay... More 

Was this review helpful? Yes
E C, Above Property Response at BEST WESTERN PLUS University Inn, responded to this review

Dear Awkl2010, Thank you for your feedback and recent review. I am glad to hear that you enjoyed your visit with us and found the hotel location to be appealing! I am sorry that you experienced some noise during your stay. If you would like to discuss this further, please reach out to Krystal Powell at our corporate office: (krystal.powell@dalyseven.com)... More 

St. Louis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed for two nights at this hotel in August. I was visiting a friend in North Carolina and I wanted to spend a couple of days at the beach. The hotel was very clean and the staff very knowledgeable and polite. There is a small pool that is open until 10pm if you're interested in that and the complementary... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Myra L, Thank you for taking the time to review our Best Western Plus; we hope you had some fun in the sun and enjoyed visiting with your friends! It's great to hear you had a good time and that our location was excellent for your needs. Thanks again for your praise and we can't wait for your next... More 

Lynchburg, Virginia, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here and it was perfect. The have an excellent continental breakfast which is nice because it allows us to spend more money eating out during the week. It's great for kids too; the rooms are clean and the staff is nice. We love staying here too. We used to live in Wilmington and come back every year -... More 

Was this review helpful? Yes
E C, Above Property Response at BEST WESTERN PLUS University Inn, responded to this review

Dear jwatsoniv, Thank you very much for your review! I am very happy to hear that you enjoyed your stay with us! I am glad that you are pleased with our complimentary breakfast and found our staff at the hotel to be welcoming! Thank you for your loyalty. We look forward to having you visit us again soon! Mercedes McGinthy... More 

Wilmington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This property was clean and staff was very nice. No problems during our stay. Was close to UNCW, restaurants and stores. Did not hear any outside noise while in room or loud people in the hallway. Would stay here again when in Wilmington.

Review collected in partnership with Best Western

Was this review helpful? Yes
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Cathy W, We appreciate you reviewing your recent visit; it's great to read you had a quiet, clean experience! We're grateful for your 5-star ratings across the board and can't wait to see you the next time you're in Wilmington. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More 

Mocksville, North Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the service was very good, the beds were really good, and the location was perfect if you need access to UNC Wilmington (it's about a mile away) or don't want to pay downtown prices. It is a straight shot down Market Street to the Historic Downtown and waterfront. Just park in a garage for $1 an... More 

Was this review helpful? Yes
E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear 19Paulbagpipe, Thank you for taking the time to review your stay! I'm very pleased you had a good time and found us well-located to get around the area. We hope it won't be too long before your next visit! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

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