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All 43 Wilmington hotels

BEST WESTERN PLUS University Inn

2.5 of 5 Hotel   |   5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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84%
Ranked #14 of 43 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Baybeachboy Villas, New Jersey
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159 reviews from our community

Traveler rating
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    15
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    6
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60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Villas, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

On a househunting trip to Wilmington, we chose this hotel online based on location and price. We found a helpful desk staff, a clean and well-appointed room, and the best "Hot Breakfast included" that I have ever encountered. Great omlets! We will definately return. If you are a Pepsi person, try the IHOP next door. The hotel and everything else... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Baybeachboy, We appreciate you leaving a review and are very pleased we exceeded your expectations! I'm glad to hear you loved our complimentary breakfast and hope everything went well with the house hunting. Thanks again for your praise and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Wilmington, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The room was very clean and welcoming. The staff was friendly and helpful. This location is a great choice for visiting UNC-Wilmington. The breakfast offered a good variety for everyone, including people on a gluten-free diet. There's several restaurant choices nearby, too.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Stephen D, Thank you for taking the time to review our Best Western Plus. I'm glad you had an outstanding stay and found our staff very accommodating and friendly! We really appreciate your 5-star ratings across the board and look forward to seeing you the next time you're in Wilmington. Thanks again for your praise! David Amick eCommerce Manager... More

San Diego
Top Contributor
54 reviews 54 reviews
9 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is located very close to the interstate and the street in front was under construction. Neither caused a noise problem. There are a few chain restaurants close by and we were close to downtown, about 12 minutes. Our room was comfortable and the bathroom had a vanity large enough for two to use at the same time. The... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear LadyASanDiego, Thank you for taking the time to review our Best Western Plus; I'm glad you had a comfortable, quiet stay and hope you enjoyed exploring Wilmington! We hope to see you the next time you're in the area to have the chance to exceed your expectations. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

Durham, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We had a fabulous post-Labor Day beach weekend and this was a great hotel to come home to after a long day in the surf. Just a short drive to Wrightsville Beach and downtown, and an easy drive to Carolina Beach on our last day. I was very happy with the beds, decor and bathroom. I'm not big on included... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Amy A, Thank you for taking the time to review our Best Western Plus - I'm delighted that you had a comfortable, clean stay and could relax after a long day at the beach! We're thankful for your 5-star rating and can't wait to see you the next time you're in town. Thanks again for your praise! David Amick... More

Sarasota, Florida
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Best Western Plus University Inn for several years while traveling to Wilmington on business. I have never had other than a pleasant experience. They have a well trained staff and have their gig line straight!

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear 11coach22, We appreciate your loyalty over the past few years and that you took time to share your experience! It's great to hear you always enjoy your visits and find our staff excellent. Thanks again for your review and we'll see you soon! David Amick eCommerce Manager Daly Seven, Inc More

1 review
5 of 5 stars Reviewed 2 weeks ago

We spent 5days at this motel, when I first walked into this place the first thing I noticed was the smell of cleanliness. I stay at a lot of motels and I worry about how the place looks, but this place was amazing. The service was excellent the rooms were very clean, I highly recommend this place to anyone visiting... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear David L, We appreciate you choosing us for your extended visit and taking the time to write a review! It's great to hear we exceeded your expectations of cleanliness and our staff was able to accommodate your needs. Thanks again for your comments and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Charlotte, NC
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needed a place to stay for the night in Wilmington and I saw a deal through Expedia, so I decided to book it for the night. I was thoroughly impressed with my stay. The location was great, really close to everything in Wilmington. The front desk clerk was very friendly and very accommodating. The common areas and room were all... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear uncfan09, Thank you for taking the time to review our Best Western Plus; I'm very happy to hear you a very clean, comfortable stay and found our staff excellent! We're grateful for your 5-star ratings across the board and that you plan to recommend us to your family. Thanks again for your comments and we can't wait for your... More

Atlanta,Ga.
Top Contributor
86 reviews 86 reviews
27 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tom and I enjoyed the night we spent at the Best Western Plus University Inn. The location was great, right off of the highway. It's also very convenient to Wrightsville Beach. Go out of the hotel, turn right on Market Street, travel about six miles and you are there. It seemed to me that this is a fairly new hotel.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Norma_Atlanta_Ga, Thank you for writing a detailed review of your experience. I'm pleased to hear you had a great stay and found your room so comfortable, as well as that you enjoyed the variety of amenities we offer! Thanks again for your praise and we hope it won't be too long before your next visit. David Amick eCommerce Manager... More

Brooklyn, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We arrived late and the night service we received was accommodating and expeditious. The room was clean and the hospitality was great. I would recommend Best Western to friends and family. We were there meeting with family members and we all had a great stay. Staff was nice, genuine, and met are needs when required.

Review collected in partnership with Best Western

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear Blackfoot U, Thank you for taking the time to review our Best Western Plus! I'm glad to hear you found our service excellent and hope you enjoyed your family event. It's also great to read you found your room very comfortable and clean! Thanks again for your comments and we look forward to seeing you the next time you're... More

Long Island New York
Top Contributor
59 reviews 59 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights of our four-night stay in Wilmington, and while overall the hotel meets basic needs and is very clean and has courteous staff, there are some improvements necessary. We were put in a room on the fourth floor. After exiting the elevator, we noticed a very distinct smoky smell in the hall. The rooms are... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review

Dear cosmewogian, We appreciate you taking the time to write a very detailed review of your recent stay. While I'm glad you found your room spacious and comfortable, I'm sorry for the inconveniences you encountered and our maintenance team is investigating further to eliminate any issues. I also apologize that we were out of towels when you visited the pool... More

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Additional Information about BEST WESTERN PLUS University Inn

Address: 5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 95
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Also Known As:
Innkeeper - Wilmington Hotel Wilmington
Innkeeper Hotel Wilmington

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