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All 43 Wilmington hotels

Holiday Inn Express & Suites Wilmington - University Center

2.5 of 5 Hotel   |   160 Van Campen Blvd, Wilmington, NC 28403
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Ranked #18 of 43 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 1, 2013
angela n Albany, New York
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177 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Wilmington - University Center
See the most recent reviews
Ravenel, South Carolina
Top Contributor
201 reviews 201 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed July 2, 2013

We have been staying at this hotel for the past 9 years and will probably be our last. We checked in with an upgrade and when we arrived at our room, the door was open and maintanence was inside repairing the AC unit. One of the housekeeping staff was kind enough to go back down to the front desk to... More

Was this review helpful? Yes
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear patspetpalace, First of all that you for taking the time to let us know about your stay. I greatly appreciate it and I can assure you that all the issues you had will be followed up by myself personally. For a guest to have multiple problems during their stay is unacceptable and not what we want anyone to experience.... More

Albany, New York
1 review
5 of 5 stars Reviewed July 1, 2013

The entire hotel was very clean. Our room was very clean & comfortable. The staff couldn't have been more kind & respectful. The general manager was also just as pleasant, and made sure we were enjoying our stay. The breakfasts was always great and plenty. The pool was perfect for my son. He enjoyed swimming, meeting other kids & relaxing.... More

Was this review helpful? Yes
WilmingtonNC1, Assistant General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear angela n, I'm so glad you and your son enjoyed staying with us! I will be sure to pass your kind praises on to our staff and let them know all their hard work pays off. We look forward to seeing you and your family again during your next trip to Wilmington. Have a wonderful summer! Anna Mullens More

Springfield, Illinois, United States
1 review
5 of 5 stars Reviewed July 1, 2013

This is the third year we have spent a week staying at this hotel. We have enjoyed every minute. The desk staff is friendly, knowledgeable and helpful. The staff is fantastic. We have always been pleased with our room. Any question or concern is immediately taken care of. The breakfasts are really exceptional for being included in the price of... More

Was this review helpful? Yes
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear Karen M, Thanks for taking the time to let us know how your stay was! I'm so glad we have loyal guests like you and we look forward to welcoming you back next year. Have a great summer! Kevin A. Archer More

Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 30, 2013

My family had to visit our old hometown in Oct 2012 and back again in June 2013. The rooms are in need of a facelift. This property has to be used an awlful lot. My sister and I had a double queen room. The mattress or box springs sounded on every turn or movement as though it would hit the... More

Was this review helpful? Yes
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear tammyandteressa, Thank you for taking the time to speak with me the other day about the issues you had encountered during your stay. I assure you that I have personally been following up with them and making sure they are taken care of. You have my sincerest apologies that we were not up to what you have come to... More

Quebec
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 25, 2013

Recently stayed at this hotel during a emergency plane landing. Besides the fact that the room was clean and the bed was comfortable, the staff at this hotel is what gives it it's charm. Kudos to Pierrette, Adam and Ryan for putting up with 25 or so angry, tired and hungry french Canadians. They went above and beyond to make... More

Was this review helpful? Yes
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear lovetotravel020, Thank you SO MUCH! for posting your note. Ryan, Adam and I were genuinely happy to help with your group. Putting ourselves in your shoes, we know that after your hectic journey, we wanted to do what we could to make your stay with us the best it could be...even at 12 midnight! If you are ever back... More

Wilmington NC
2 reviews
5 of 5 stars Reviewed June 23, 2013

I was looking for a motel that had adequate handicapped-accessible rooms, and the Holiday Inn Express offered a very good room with wheelchair access to the bathroom and shower. Room comes with a refrigerator (freezer separate from refrigerator), a microwave oven, TV with premium cable channels, and a closet. (Closets are often missing in a handicapped room.) Clean and completely... More

Was this review helpful? Yes
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear Robert C, Thank you for letting us know how much you enjoyed our handicapped- accessible rooms. I'm pleased to learn that our rooms fit your needs and that our staff was able to help you.We try our hardest to make sure that anyone coming to the hotel has an enjoyable stay and from your kind words it seems like... More

Knightdale, North Carolina
Top Contributor
84 reviews 84 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 20, 2013

Rooms were clean and the staff was nice. Breakfast buffet was ok for a hotel breakfast. Pool area was decent. Conveniently right off Market St. About 10 minutes from historic river front area. Very close to the University and you can be at the Battleship NC in about 15 minutes.

Was this review helpful? Yes
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear KTownDad, Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Express & Suites Wilmington – University Center. I was glad to hear you found our staff friendly and our rooms clean. If there's anything that we can do to make your next stay a 5-star experience, please let me know. Thank... More

Pittsburgh, PA
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 10, 2013

Positive - Staff were nice enough. Breakfast was decent. Room was clean. Negative - Very disappointed in our stay. Furniture desperately needs updated. I could not sleep in the bed because it felt like 700 people slept in it previous to my stay and I actually slept in the chair overnight. I could not wait until the a.m. to leave... More

Was this review helpful? Yes
WilmingtonNC1, Executive Housekeeper at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear Markeeta, Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center. I appreciate the time you took to reach out to us via TripAdvisor with your comments. I am so glad to hear that you enjoyed our friendly staff, breakfast, and housekeepers; however, I'm very sorry that you were disappointed in our... More

Cape Town Central, South Africa
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed May 28, 2013

Arrived at about half past 2 hoping we'd get into our room half an hour early but we were told housekeeping hadn't finished sorting out the room yet (check-in time is listed as 3pm). This was fine as we knew we were taking a chance and we were directed to the pool where we were told we would be called... More

Was this review helpful? Yes 1
WilmingtonNC1, Front Office Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear ImFromAfrica, Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center. We appreciate your business and we also appreciate that you took the time to reach out to us via TripAdvisor with your comments. First let me apologize for the late check in time. The service and late check in is not... More

Milwaukee, Wisconsin
Contributor
12 reviews 12 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 2, 2013

We stayed at this location recently and found he location to be very convenient to Wrightsville Beach as well as a number of restaurants and shopping for necessities (Wal-Mart is within walking distance). The desk and breakfast staff were very welcoming and helpful with directions, restaurant recommendations etc. We had a King suite which was certainly spacious enough for two... More

Was this review helpful? Yes 1
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear Jean G, Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Express & Suites Wilmington – University Center. Your willingness to share your thoughts with us and with other TripAdvisor members is genuinely appreciated. I'm so glad to hear that our staff was s welcoming and you enjoyed our convenient location!... More

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Additional Information about Holiday Inn Express & Suites Wilmington - University Center

Address: 160 Van Campen Blvd, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Wilmington - University Center 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Wilmington
Holiday Inn Express Wilmington
Holiday Inn Wilmington
Wilmington Holiday Inn

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