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Holiday Inn Express & Suites Wilmington - University Center

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160 Van Campen Blvd, Wilmington, NC 28403
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1 room 1 guest
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Holiday Inn Express & Suites Wilmington - University Center
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209 Reviews from our TripAdvisor Community

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Traveler rating
    117
    52
    21
    15
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (36)
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There are newer reviews for Holiday Inn Express & Suites Wilmington - University Center
See the most recent reviews
Sanford
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2015

The staff is very friendly & accommodating. Extremely polite in person & on the phone. Had to make a change to my reservation & staff was very accommodating with no additional charges. Rooms were very clean & ready for these travelers. Excellent breakfast choices included with stay.

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for your positive review of our property, we are glad you see the value in staying with us. I tell all of our employees that are people make all the difference and we are pleased that you noticed them. Please come back and visit us again soon. Steve More 

Chapel Hill, North Carolina
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 22, 2015

This hotel is sandwiched among car dealerships, which is not pretty, but it is at a major intersection which makes it convenient. The staff were friendly and helpful (especially Carl), and the breakfast was good and plentiful. However, the building's walls are very thin - when someone was knocking on a door down the hall it felt like knocking on... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for taking the time to fill out a survey. I'm glad you passed on your comments, it is the only way we can improve. Thanks for staying with us. Steve More 

Statesville, NC
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 21, 2015

As a Hilton Honors Silver member, I don't normally end up at an IHG hotel. However, this hotel did not disappoint. I was in town on business, so the beach was not important. This hotel is convenient to the Downtown Wilmington and university area, but also was just a quick 10-15 minute drive from both the Wrightsville Beach and Carolina... More 

Was this review helpful? Yes 1
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for the positive review, I'm pleased you found the value in staying with us. Pancakes at the push of a button is a show stopper. Please make us your new home when in Wilmington. Steve More 

NY
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 30, 2015

Most cases love staying at HIE, and this was no exception. Everything about this HIE was perfect. Clean rooms, the front desk was very friendly and helpful. Places to eat close by. Rates very reasonable for this HIE. Perfect stay!

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for taking the time to review our property. I'm glad you enjoyed your stay and hope to see you again in the near future. Steve More 

San Diego, California, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2015

A friend and I stayed here during Memorial Weekend and had a great experience! The hotel bed is one of the softest I've ever slept in. The free breakfast is delicious, the pool area is great and the staff are very friendly. They also rent out free beach towels, but be aware they are about as big as a washcloth,... More 

Was this review helpful? Yes 1
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greeting, Thank you for taking the time to review our property, we are so pleased you enjoyed you stay and we look forward to your next trip. See you again soon. Steve More 

Raleigh, North Carolina
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 24, 2015

We've been staying at this HIE for 7 years and have been very happy. Things have changed. After an absence last summer, we stayed here Memorial Day weekend 2015. First off, after checking in, I very quickly noticed that the bathroom was not as clean as it could be. (Hair, which was not ours, on the floor, hair in sink,... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property. We have done well in the past and we will continue to work hard in the future. I will share your comments with the Breakfast Staff as well as the Housekeeping Crew and help them improve. Steve More 

1 review
4 of 5 stars Reviewed May 19, 2015

Stayed for two nights. A little expensive for us, because we were going to the beach. But all other hotels were sold out. The staff was wonderful. Everyone on staff engaged us with at the very least a hearty smile and how are you. It's about time hotels have nicer toilet paper! And of course, a clean bathroom and tidy... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property. Great people make all the difference. Please come see us again soon. Steve More 

1 review
5 of 5 stars Reviewed May 18, 2015

My boyfriend and I took a trip trip to Wilmington for my birthday. This was probably the best experience with a hotel while I've been traveling. We arrived early and were able to check in early if we joined their rewards group. Which took no time at all. With joining the rewards group we were also able to check out... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for taking the time to review our property, I'm pleased that you enjoyed your stay. Please come back and see us again for the next Birthday. Steve More 

asheville
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

I stayed here with my family for a long weekend. The staff was great and our rooms were kept clean. We asked for more towels on more than one occasion and the staff were happy to help us. The pool was clean along with the lobby. The breakfast was great only it was quite crowded. Overall, this place is great... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for the kind words we are glad you enjoyed your stay with up. Please come back and see us again soon. Steve More 

Ridgeland SC
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 22, 2015

Only stayed one night but hotel is centrally located to shopping, restaurants and only a few miles to Wrightsville Beach. Staff was very friendly and helpful. Great morning breakfast. Room was clean and I couldn't hear any noise from other rooms which is usually the one thing that keeps me from returning to a hotel. Would definitely stay here again.

Was this review helpful? Yes 1
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to fill out a survey. We are pleased you enjoyed your stay and hope to see you again in the near future. Steve More 

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