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Holiday Inn Express & Suites Wilmington - University Center

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160 Van Campen Blvd, Wilmington, NC 28403
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Holiday Inn Express & Suites Wilmington - University Center
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205 Reviews from our TripAdvisor Community

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Traveler rating
    117
    49
    20
    15
    4
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73
44
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (205)
  • Mar-May only
    (36)
  • Jun-Aug only
    (84)
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    (56)
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    (29)
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North Carolina
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Several of my girlfriends decided to go to Wilmington to shop and see the sights together. We had a great time. The hotel was clean and convenient to the places we wanted to go. The staff was accommodating and helped us with places to dine and shop. We stayed two to a room and it worked out fine. I will... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for the positive review of our property. We are pleased you enjoyed your stay and look forward to your next visit. Steve More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a family reunion and everyone had a great time. The hotel was nice and clean. The hotel staff was very nice and accommodating. ( especially Countrel) We had game night on the lobby and we pretty loud at times and they staff did not complain. The breakfast was much better than some hotels ive stayed at.... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for the positive review of our property. I'm pleased that your family reunion went well, hope to see you again soon. Steve More 

Crestline, Ohio
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved at the last minute using a combination of a web site for last minute deals and Trip Advisor (for reviews). We knew check in wasn't until 3 p.m., but showed up closer to 2 p.m. The girl at the front was more than helpful and got us into our room quickly. She was also great at explaining the... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for the positive review of our property. I'm pleased that you mentioned the staff, as I believe they make all the difference. Steve. More 

Durham, North Carolina
2 of 5 stars Reviewed 2 weeks ago

The Hotel staff were all very polite and helpful, however, the room was very disappointing. The AC did not work properly, the carpeting felt wet all the time, our bathing suits wouldn't even dry over night, if anything they were wetter the next day. The temps were very high outside and it was extremely humid, there was no relief in... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property. It is through comments like yours that we can improve. Thank you for mentioning our staff as they make all the difference. Steve More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although a little bit out of the main areas, this is a good hotel with handy access to Malls and restaurants , some of which are in walking distance from the hotel. It has the usual very friendly & helpful staff that you get with most Holiday inns in the US

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property. I'm pleased that you mentioned the staff here as I believe they make all the difference. Steve More 

Corpus Christi, Texas
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon check-in, we were greeted by a friendly woman and checked in quickly. The room was clean and in good condition. The pool was large but we didn't get a chance to make it out there during our stay. The bed was uncomfortable and tough on my back. The air conditioner vent made a loud metal scraping noise all night,... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property, we are pleased that you enjoyed your stay. I have shared your comments with the maintenance staff so they can address the issue with the ac unit. Steve More 

Sanford
Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The staff is very friendly & accommodating. Extremely polite in person & on the phone. Had to make a change to my reservation & staff was very accommodating with no additional charges. Rooms were very clean & ready for these travelers. Excellent breakfast choices included with stay.

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for your positive review of our property, we are glad you see the value in staying with us. I tell all of our employees that are people make all the difference and we are pleased that you noticed them. Please come back and visit us again soon. Steve More 

Chapel Hill, North Carolina
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

This hotel is sandwiched among car dealerships, which is not pretty, but it is at a major intersection which makes it convenient. The staff were friendly and helpful (especially Carl), and the breakfast was good and plentiful. However, the building's walls are very thin - when someone was knocking on a door down the hall it felt like knocking on... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for taking the time to fill out a survey. I'm glad you passed on your comments, it is the only way we can improve. Thanks for staying with us. Steve More 

Statesville, NC
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 21, 2015

As a Hilton Honors Silver member, I don't normally end up at an IHG hotel. However, this hotel did not disappoint. I was in town on business, so the beach was not important. This hotel is convenient to the Downtown Wilmington and university area, but also was just a quick 10-15 minute drive from both the Wrightsville Beach and Carolina... More 

Was this review helpful? Yes 1
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for the positive review, I'm pleased you found the value in staying with us. Pancakes at the push of a button is a show stopper. Please make us your new home when in Wilmington. Steve More 

NY
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 30, 2015

Most cases love staying at HIE, and this was no exception. Everything about this HIE was perfect. Clean rooms, the front desk was very friendly and helpful. Places to eat close by. Rates very reasonable for this HIE. Perfect stay!

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for taking the time to review our property. I'm glad you enjoyed your stay and hope to see you again in the near future. Steve More 

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