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Holiday Inn Express & Suites Wilmington - University Center

2.5 of 5 160 Van Campen Blvd, Wilmington, NC 28403
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Certificate of Excellence 2014
Holiday Inn Express & Suites Wilmington - University Center
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Holiday Inn Express & Suites Wilmington - University Center
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185 reviews from our community

Traveler rating
    112
    39
    17
    13
    4
See reviews for
65
38
10
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
  • All months
    (185)
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    (28)
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Charlotte, North Carolina
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was in town for a college graduation ceremony and opted to stay at this hotel. Great choice! For starters it's literally right down the road (within 2 miles) of UNCW and it's easy to get to from out of town and easy to get to the Market St./Front St. area. Wrightsville Beach is a short drive from this location, too.... More 

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Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

The people at the check in desk were barely civil. The hotel appeared to only have one luggage carrier for the whole hotel - and by the way, no one cared that only one was available. An advertised happy hour left a lot to be desired. The worst part, however, was that the room was not clean. No bed bugs,... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Susan G for the review. I sincerely apologize for the sub par experience you had while staying with us, as well as the Manager Reception on Tuesday. We strive to provide a great hotel that is safe , clean and comfortable for all our guest. We do hope to see you again. Until then take care, Steve Janoski... More 

Durham, North Carolina
Senior Contributor
28 reviews 28 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was greeted with a smile upon check in...would have like a smile and some warm chocolate chip cookies lol but so far so good my room is very clean, bathroom is great, beds a little firm but over all I would stay here again. Very close to everything, literally behind a Walmart(walking distance). Oh and I'm 10-15 mins away... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

T.M. Thank you for the GREAT Review!! We truly love hearing from our guest!! We are so pleased to know you enjoyed our hotel but also our location! We hope to see you next time your in Wilmington for the beach and warm cookies. All the best, Steve Janoski General Manager More 

Feasterville, Pennsylvania
Top Contributor
75 reviews 75 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If your visiting UNCW this is a great location, as for me I use to live in Wilmington so I know my way around and stay here due to its price value. Its the same as any other Holiday Inn Express just expect a little bit of a rowdy crowd at time as this is a collage area hotel that... More 

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SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Rick M for the great Review! We love hearing from our valued guest. We strive to provide a clean comfortable hotel for everyone. We apologize for the rowdy crowd you may have encountered during your stay with us. We look forward to your next visit to Wilmington! Thank you once again, Steve Janoski General Manager More 

Hillsborough, NC
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here while visiting relatives for Thxgiving. Room was clean, quiet, we got a great rate and housekeeping staff were wonderful--especially Adele. Location was conveniently located just off main drag.

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you V W for the great review!!! We strive daily to provide a great hotel that all our valued guest love. We are so pleased to hear Adele could make your stay more enjoyable. We hope to see you for your future trips to Wilmington NC!! All the best, Steve Janoski General Manager More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent a couple of nights here while on business in Wilmington. The hotel is in a great location and close to lots of restaurants. It's easy to find and to get in and out of. The staff was great and the rooms, and the entire hotel, was very clean and comfortable. I'll definitely stay here again.

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greg M, Thank you for the Fantastic Review!! We are so glad you in enjoyed your stay with us and we could make your business trip that much more enjoyable. We strive to meet all our guest expectations and love hearing about our valued guest experiences. We hope to see you next you are in Wilmington!! All the best, Steve... More 

Delaware, Ohio
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here one night for business while in Wilmington. It was easy to get to from the airport, and had easy access to the rest of the city. It seemed to be close to everything I was looking for. The room was clean and modern with a comfortable bed. Breakfast was what you'd expect. The staff was friendly when... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

John R, Thank you for the Great Review!!! We truly love hearing from our valued guest. We are so pleased you enjoyed your stay with us and we be joining us again in the future. Guest satisfaction is our top priority! We hope to see you soon! All the best, Steve Janoski General Manager More 

Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose this hotel for the close proximity to the UNCW and we must say the location of this lovely hotel is perfect. After driving 6 hours, we walked into the nicely appointed lobby and were warmly greeted by front desk personnel. Our room was clean and comfy. It felt so good to be able to rest on comfortable beds... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Givemesun, Thank you for the wonderful review!! We strive to provide a great hotel that our guest will love and we take all guest feedback to heart. We are so thrilled to hear you will be visiting us in the future hopefully for more fun in the sun! Until then take care, Steve Janoski General Manager More 

Virginia Beach, Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 21, 2014

I am a long term guest here at Holiday Inn. I will NOT be staying there anymore. Anna the "manager" is rude and arrogant. EVERY time I am here I see different front desk staff....I'm wondering why they have a different person here every time I visit. I am going to put my money into a hotel who respects their... More 

Was this review helpful? Yes 1
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Megan, Thank you for taking the time to fill out a survey. I feel very strongly that in the hospitality industry we have one job and that is to make people feel at home while they are traveling. We missed a great opportunity to do just that. I will be looking into the situation and ensure moving forward that this... More 

Chapel Hill, North Carolina
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 3, 2014

What an incredible disappointment. We first started coming here six years ago and were very pleased. Despite the renovations, the hotel is not handling moisture in their bathrooms adequately. Unfortunately, I did not see the mold in the corner on the ceiling until after having spent a rather uncomfortable night there. While they did discount the rate after I complained,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear hjabrams27516, Thank you very much for writing a review about our hotel. We really appreciate that feedback you have given us as we are always looking for ways we can improve. We take great pride in having a clean hotel and are committed to providing our guests with the highest quality services. I am really disappointed to hear about... More 

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Additional Information about Holiday Inn Express & Suites Wilmington - University Center

Address: 160 Van Campen Blvd, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Wilmington - University Center 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Wilmington
Holiday Inn Express And Suites
Holiday Inn Express Wilmington
Holiday Inn Wilmington
Wilmington Holiday Inn
Hotel Style:
#16 Family Hotel in Wilmington
#18 Business Hotel in Wilmington

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