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Holiday Inn Express & Suites Wilmington - University Center

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160 Van Campen Blvd, Wilmington, NC 28403
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Holiday Inn Express & Suites Wilmington - University Center
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Holiday Inn Express & Suites Wilmington - University Center
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191 reviews from our community

Traveler rating
    113
    42
    18
    14
    4
See reviews for
68
39
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (30)
  • Jun-Aug only
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  • Sep-Nov only
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  • Dec-Feb only
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Concord, North Carolina
Top Contributor
114 reviews 114 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and I stay here as part of a class trip to the area. The staff were warm and friendly. The free breakfast was better then average for a hotel. The WIFI was free and worked well. We intend to bring the entire family back to see some of the attractions. I would have no problem staying here again.

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for your kind words, we are so pleased that you enjoyed your stay. Please ask for me when you and your family return to Wilmington. Steve More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First off get to the room pool is being cleaned so we thought it was open.. Wrong they said they were waiting on inspection.. I ask when I called to book the room they said it was open.. Leave go to beach come back kids go to get in shower used bar of soap my son picks up.. Nasty.. This... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to fill out a survey, it is through comments like yours we can improve. In sorry for the inconvenience of the pool not yet being open, as of April 1st we plan to open for the season. We are still waiting for the city to inspect the pool before we can open. as... More 

Senior Contributor
48 reviews 48 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 30, 2015 via mobile

I have stayed here since 1998 and have enjoyed it and the staff. I use this brand in many locations as well; other locations outperform this one. A shout out to Rhonda who runs the breakfast weekdays. She has done a consistently excellent job over the years. And the man doing it on weekends does a tremendous job trying to... More 

Was this review helpful? Yes 1
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you World H, for taking the time to write us a review. We truly apologize for the mishaps you have noticed over the years. We hope to bring our hotel back up to your expectations. We strive daily to bring a clean comfortable hotel that all our guest love. We will be addressing the concerns you have and will... More 

Charlotte, North Carolina
Top Contributor
254 reviews 254 reviews
23 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed here over the weekend. We were down for a battle reenactment at Fort Fisher and it was not very far from the hotel location. The hotel is between some car dealerships and you have to look for it. It is also close to the University and restaurants. Upon arrival we were upgraded to a suite. Nice King size bed... More 

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SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Barbara B. Thank you for the great review! We truly appreciate hearing from all our valued guest. We strive daily to provide a great hotel that our guest will love. We hope we made you trip to Fort Fisher more enjoyable. We hope to see you next time you are in the area. All the best, Steve Janoski General Manager More 

Howell, New Jersey
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed here for 1 night while visiting UNCW. Typical HI Express- simple, clean, friendly staff. Breakfast was good - cereal, oatmeal, bread/muffins/bagels, pancakes, yogurt, fruit (bananas and apples), coffee, tea, juice, milk. Check in was quick and easy, hotel is very centrally located and only a 5 min drive from UNCW. Free wifi in the room worked well too.... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Trac4 for taking the time to write a wonderful review! We love hearing from our valued guest. We are so pleased to hear we met all you expectations of our hotel and our wonderful Holiday Inn Express brand. We hope to see you during your next trip to Wilmington. Until next time, Steve Janoski General Manager More 

Seattle, Washington
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2015

I stayed here on December 31st and departed the next morning. The front desk recommended hieronymus restaurant for the seafood and enclosed 10% coupon. It was an OK recommendation. There were a lot of cookies in the lobby and fruit at night. New Years day breakfast was great. It quiet and the breakfast bar lady was prompt with getting everything... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you SailingPanda for the Great Review! We hope you are enjoying your New Year! We are so pleased to hear you enjoyed your stay with us over the holiday. We strive daily to provide a great hotel that all our guest will love. We hope to see you next time you are in the Wilmington area. Thank you again,... More 

Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 18, 2014

Was in town for a college graduation ceremony and opted to stay at this hotel. Great choice! For starters it's literally right down the road (within 2 miles) of UNCW and it's easy to get to from out of town and easy to get to the Market St./Front St. area. Wrightsville Beach is a short drive from this location, too.... More 

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SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Bouyscout for the fantastic review and recommendation! There is no greater reward to us than our valued guest recommendation. We strive to provide a great hotel that all our guest will love. We are pleased to hear you enjoyed our Smart Start breakfast! As well as the complimentary upgrade. We all hope to see you in the future... More 

Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 8, 2014

The people at the check in desk were barely civil. The hotel appeared to only have one luggage carrier for the whole hotel - and by the way, no one cared that only one was available. An advertised happy hour left a lot to be desired. The worst part, however, was that the room was not clean. No bed bugs,... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Susan G for the review. I sincerely apologize for the sub par experience you had while staying with us, as well as the Manager Reception on Tuesday. We strive to provide a great hotel that is safe , clean and comfortable for all our guest. We do hope to see you again. Until then take care, Steve Janoski... More 

Durham, North Carolina
Senior Contributor
36 reviews 36 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 8, 2014

I was greeted with a smile upon check in...would have like a smile and some warm chocolate chip cookies lol but so far so good my room is very clean, bathroom is great, beds a little firm but over all I would stay here again. Very close to everything, literally behind a Walmart(walking distance). Oh and I'm 10-15 mins away... More 

Was this review helpful? Yes 1
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

T.M. Thank you for the GREAT Review!! We truly love hearing from our guest!! We are so pleased to know you enjoyed our hotel but also our location! We hope to see you next time your in Wilmington for the beach and warm cookies. All the best, Steve Janoski General Manager More 

Feasterville, Pennsylvania
Top Contributor
110 reviews 110 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 2, 2014

If your visiting UNCW this is a great location, as for me I use to live in Wilmington so I know my way around and stay here due to its price value. Its the same as any other Holiday Inn Express just expect a little bit of a rowdy crowd at time as this is a collage area hotel that... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Rick M for the great Review! We love hearing from our valued guest. We strive to provide a clean comfortable hotel for everyone. We apologize for the rowdy crowd you may have encountered during your stay with us. We look forward to your next visit to Wilmington! Thank you once again, Steve Janoski General Manager More 

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