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Holiday Inn Express & Suites Wilmington - University Center

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160 Van Campen Blvd, Wilmington, NC 28403
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Holiday Inn Express & Suites Wilmington - University Center
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Holiday Inn Express & Suites Wilmington - University Center
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195 reviews from our community

Traveler rating
    114
    44
    19
    14
    4
See reviews for
69
41
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
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    (195)
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San Diego, California, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A friend and I stayed here during Memorial Weekend and had a great experience! The hotel bed is one of the softest I've ever slept in. The free breakfast is delicious, the pool area is great and the staff are very friendly. They also rent out free beach towels, but be aware they are about as big as a washcloth,... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greeting, Thank you for taking the time to review our property, we are so pleased you enjoyed you stay and we look forward to your next trip. See you again soon. Steve More 

Raleigh, North Carolina
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We've been staying at this HIE for 7 years and have been very happy. Things have changed. After an absence last summer, we stayed here Memorial Day weekend 2015. First off, after checking in, I very quickly noticed that the bathroom was not as clean as it could be. (Hair, which was not ours, on the floor, hair in sink,... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property. We have done well in the past and we will continue to work hard in the future. I will share your comments with the Breakfast Staff as well as the Housekeeping Crew and help them improve. Steve More 

1 review
4 of 5 stars Reviewed 1 week ago

Stayed for two nights. A little expensive for us, because we were going to the beach. But all other hotels were sold out. The staff was wonderful. Everyone on staff engaged us with at the very least a hearty smile and how are you. It's about time hotels have nicer toilet paper! And of course, a clean bathroom and tidy... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to review our property. Great people make all the difference. Please come see us again soon. Steve More 

1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I took a trip trip to Wilmington for my birthday. This was probably the best experience with a hotel while I've been traveling. We arrived early and were able to check in early if we joined their rewards group. Which took no time at all. With joining the rewards group we were also able to check out... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for taking the time to review our property, I'm pleased that you enjoyed your stay. Please come back and see us again for the next Birthday. Steve More 

asheville
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my family for a long weekend. The staff was great and our rooms were kept clean. We asked for more towels on more than one occasion and the staff were happy to help us. The pool was clean along with the lobby. The breakfast was great only it was quite crowded. Overall, this place is great... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thanks for the kind words we are glad you enjoyed your stay with up. Please come back and see us again soon. Steve More 

Ridgeland SC
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 22, 2015

Only stayed one night but hotel is centrally located to shopping, restaurants and only a few miles to Wrightsville Beach. Staff was very friendly and helpful. Great morning breakfast. Room was clean and I couldn't hear any noise from other rooms which is usually the one thing that keeps me from returning to a hotel. Would definitely stay here again.

Was this review helpful? Yes 1
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to fill out a survey. We are pleased you enjoyed your stay and hope to see you again in the near future. Steve More 

Concord, North Carolina
Top Contributor
123 reviews 123 reviews
10 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 9, 2015

My son and I stay here as part of a class trip to the area. The staff were warm and friendly. The free breakfast was better then average for a hotel. The WIFI was free and worked well. We intend to bring the entire family back to see some of the attractions. I would have no problem staying here again.

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for your kind words, we are so pleased that you enjoyed your stay. Please ask for me when you and your family return to Wilmington. Steve More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 5, 2015

First off get to the room pool is being cleaned so we thought it was open.. Wrong they said they were waiting on inspection.. I ask when I called to book the room they said it was open.. Leave go to beach come back kids go to get in shower used bar of soap my son picks up.. Nasty.. This... More 

Was this review helpful? Yes
Steven J, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings, Thank you for taking the time to fill out a survey, it is through comments like yours we can improve. In sorry for the inconvenience of the pool not yet being open, as of April 1st we plan to open for the season. We are still waiting for the city to inspect the pool before we can open. as... More 

Top Contributor
51 reviews 51 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 30, 2015 via mobile

I have stayed here since 1998 and have enjoyed it and the staff. I use this brand in many locations as well; other locations outperform this one. A shout out to Rhonda who runs the breakfast weekdays. She has done a consistently excellent job over the years. And the man doing it on weekends does a tremendous job trying to... More 

Was this review helpful? Yes 1
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you World H, for taking the time to write us a review. We truly apologize for the mishaps you have noticed over the years. We hope to bring our hotel back up to your expectations. We strive daily to bring a clean comfortable hotel that all our guest love. We will be addressing the concerns you have and will... More 

Charlotte, North Carolina
Top Contributor
266 reviews 266 reviews
24 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed here over the weekend. We were down for a battle reenactment at Fort Fisher and it was not very far from the hotel location. The hotel is between some car dealerships and you have to look for it. It is also close to the University and restaurants. Upon arrival we were upgraded to a suite. Nice King size bed... More 

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Barbara B. Thank you for the great review! We truly appreciate hearing from all our valued guest. We strive daily to provide a great hotel that our guest will love. We hope we made you trip to Fort Fisher more enjoyable. We hope to see you next time you are in the area. All the best, Steve Janoski General Manager More 

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