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Holiday Inn Express & Suites Wilmington - University Center

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160 Van Campen Blvd, Wilmington, NC 28403
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Holiday Inn Express & Suites Wilmington - University Center
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229 Reviews from our TripAdvisor Community

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Knoxville, Tennessee
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My wife and I booked a weekend stay in the King Suite which was surprisingly smaller than other like suites we stayed at. The room was in major need of refurbishing. 1) closet door and mirror fell of its hinges from being worn out 2) bath tub stopper failed to work even after a repairman was called and tried to... More 

Helpful?
Thank Rocket V
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello- Thank you for your review of your stay with us. We apologize that our guest rooms fell short of your expectation and our standards. The appropriate departments have been notified of the issues to make sure all items are corrected immediately. We appreciate your comments regarding our property and will share these with our team so that we can... More 

Sanford
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times while visiting relatives in and around Wilmington. I've never been disappointed in any aspect of my stay. The staff was friendly & helpful. Our two bed room was very nicely decorated & roomy. Our beds, however were very lumpy. Neither my sister nor I got a good night's sleep. We arrived at... More 

Helpful?
Thank Gail D
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We appreciate you staying with us again during your travels to Wilmington. We apologize that we did not meet your expectations of a comfortable nights sleep. We appreciate you bringing this to our attention, as we're always looking for means to improve. Thank you for your continued business... More 

Bath, North Carolina, United States
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good place to stay for the cost. It was considerably less per night than most of it's comparable competition. It's not real fancy but every thing was clean. The staff were helpful and friendly. Breakfast wasn't bad. I would probably stay here again.

Helpful?
Thank Josh L
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your recent review. We appreciate your feedback with regards to our property, staff, and breakfast. We strive to provide an efficient, friendly, and clean stay for all of our guests. We greatly appreciate your business and we hope to see you again soon! More 

Downers Grove, Illinois
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not up to the usual standards of a Holiday Inn Express. Stayed 3 nights. Mildew in the shower. Bathroom floor was sticky. Breakfast was above average. Location was very convenient to shopping and restaurants. Staff was friendly and responsive to our request to clean the floor and replacing the towels that they alway seemed to be shorting us.

Helpful?
Thank David K
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We strive to provide a clean, efficient, and friendly stay for all of our guests. I apologize that we did not meet your expectations on certain items. Thank you for bringing the room issues to our attention, as we'll utilize it as a learning tool for all of... More 

Baltimore, Maryland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

Was back in Wilmington for business and decided to try this IHG property. I normally do not stay at non full service hotels, but I will not stay at the other Holiday Inn in Wilmington (see my other reviews). Even though this property is not full service, there are plenty of options for food & drink near by that are... More 

Helpful?
Thank Scott W
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We appreciate you giving us a try and that you thoroughly enjoyed your experience. We strive to provide a customer friendly, clean, and efficient stay for all of our guests! Thank you for your business and we look forward to seeing you again soon in the future! More 

Ormond Beach
1 review
4 of 5 stars Reviewed December 8, 2015

This has been my second stay and it has been pleasant. Rooms are clean, bed is soft and comfortable. Staff was friendly and breakfast was awesome. I will probably be staying there every time I visit. I would tell others of this hotel.

Helpful?
Thank Mary H
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We are happy that you enjoyed our amenities, delicious breakfast, and our friendly staff! We appreciate your business and we look forward to seeing you each time you come to Wilmington! -Jackie More 

Fayetteville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

The hotel didn't have that holiday Inn decor/ atmosphere but the staff was very nice, the room was clean (but we had to take the stopper out the tub to make the water go down) the breakfast was great (they had sausage, bacon,eggs, an assortment of other foods but the VIP was the pancake maker!) while doing my hotel search,... More 

Helpful?
Thank nycarolinagurl
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your review of your recent stay with us. We appreciate your comments regarding our property, delicious breakfast, and location. We too think the pancake maker is a gem! Thank you for your business and we hope to see you again soon! More 

Level Contributor
117 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed December 1, 2015

I arrived late and left early but check-in/check-out was painless and there are several restaurants nearby -- within walking distance if it hadn't been raining. The room was clean and no complaints except for a noisy refrigerator I had to unplug. The breakfast was what you expect from a Holiday Inn Express. This is a bit larger than the usual... More 

Helpful?
Thank betsybo
SJanoski, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We appreciate your kind words regarding our property and your experience. We aim to provide a friendly, clean, and efficient stay for all of our guests. We hope you enjoyed the rest of your trip to Wilmington and we hope to see you again soon! More 

Raleigh, United States
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2015

I booked the executive King suite and was not disappointed. I wanted a room with separate 'living' and sleeping space, and this provided it. The room was much larger than I expected, and I was pleased. The breakfast was pretty good. They even had turkey sausage, which I really appreciated as I don't eat pork. I would stay here again.

Helpful?
Thank Schnika P
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We appreciate your kind words regarding our spacious suites and breakfast. We too love our array of breakfast options, which provides something for everyone! Thank you once again for your business and we hope to see you again soon! -Jackie More 

Level Contributor
5 reviews
3 of 5 stars Reviewed November 5, 2015

Convenient location. Plenty of parking. Nice room. Large new TV and coffee maker. Very nice breakfast with sausage, eggs and biscuits and gravy. easy check-in and check-out. Close to restaurants. I would stay there again. Good price.

Helpful?
Thank Kevin B
SJanoski, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your review of your recent stay with us. We appreciate your kind words regarding our property and we too think we have some delicious breakfast selections! We appreciate your business and we hope to see you again soon! -Jackie More 

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