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All 43 Wilmington hotels

Holiday Inn Express & Suites Wilmington - University Center

2.5 of 5 Hotel   |   160 Van Campen Blvd, Wilmington, NC 28403
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Ranked #18 of 43 Hotels in Wilmington
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
temps85 Charlotte, North Carolina
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176 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, North Carolina
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What an incredible disappointment. We first started coming here six years ago and were very pleased. Despite the renovations, the hotel is not handling moisture in their bathrooms adequately. Unfortunately, I did not see the mold in the corner on the ceiling until after having spent a rather uncomfortable night there. While they did discount the rate after I complained,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear hjabrams27516, Thank you very much for writing a review about our hotel. We really appreciate that feedback you have given us as we are always looking for ways we can improve. We take great pride in having a clean hotel and are committed to providing our guests with the highest quality services. I am really disappointed to hear about... More

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed 3 weeks ago

I will start with the pros. The check-in staff and the breakfast staff were amazing. They were extremely friendly and very welcoming. As I was leaving out I wanted a little extra orange juice and the man that worked the breakfast area turned the juice machine back on for me. I thought that was an extremely nice gesture. What I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear temps85, Thank you for your feedback. We are delighted to read your kind words regarding our check in staff and breakfast staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the difficulties you experienced with the internet service and apologize for the issues with the shower. We... More

Seattle, Washington
Top Contributor
67 reviews 67 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First off, the staff is very nice, the breakfast is good, and the hotel is in a good location. We stay at a lot of Holiday Inn properties and something is wrong here. I read other reviews of this location and the management response is that they have corrected or addressed the issues and yet I encounter the same issues... More

Was this review helpful? Yes 1
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you geoadventurer for the review. We apologize for the subpar experience you had during your stay with us. I can assure you the cleanliness is a top priority for us. We have take extensive measures to ensure that this will no longer be an issue. We do hope to see you for your future trips to Wilmington. All the... More

Montross, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Our stay was only for two nights but they were great. The hotel staff was very helpful, friendly and efficient. The breakfast area was very clean and well appointed. Breakfast foods were plentiful and a good variety. This was our first visit to Wilmington and for sure not our last. The HI Express location is ideal for easy drives to... More

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SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you for the wonderful review! We love hearing from our valued guest. We are so glad to know we exceeded your expectations during your stay. We hope to see you again for all of your trips to Wilmington NC. All the best, Steve Janoski More

north carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 11, 2014

We have stayed several times in the last 6 months, The staff has always been friendly and helpful. The rooms are clean and the beds are comfortable. The breakfast in the mornings is a hit or a miss depending on what is being served. Over all this has been a great place for us to stay at.

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SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you daytona39 for the great review!! It is our goal to meet all of you guest expectations! We are so glad to know you enjoy stayong with us for your trips to Wilmington! We hope to you again real soon. All the best, Steve Janoski General Manager More

Asheboro, North Carolina
Top Contributor
108 reviews 108 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 3, 2014

We visited this hotel in late July and always stay here while in Wilmington area. It is a great hotel with great accommodations, good complimentary breakfast with lots of great variety of foods to enjoy, and great location--close to college, businesses, main highways and beaches. The staff is superb, especially the breakfast bar crew--thanks Rhonda!

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you barzdiprocky for the 4 Star Review!! We strive to meet all of our valued guests expectations but we truly love hearing when our staff makes a difference! On behalf of myself and all the staff we hope to see you during all your future trips to Wilmington NC. Thank you again! Steve Janoski General Manager More

Clayton
2 reviews
2 of 5 stars Reviewed September 3, 2014

There for holiday weekend getaway. Walked in and immediately saw crumbs on the couch. Pulled back covers and saw a blonde hair. Both phones were so dirty, it turned my wet wipe brown when I cleaned them, ugh! Ceiling had large area of chipped paint near vent. Bathroom floor was obviously mopped with sour smelling mop. Housekeeping really needs to... More

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SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you 2014pepper for your feedback we love all feedback from all of our valued guests! We appreciate you bringing the sub par cleanliness you encountered during your stay with us. We do hope to see you again in hopes to exceed your expectations for the future. Thank you again, and all the best, Steve Janoski General Manager More

San Diego, California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 3, 2014 via mobile

I stayed at this hotel for 1 night on a trip to the beaches. Location was not far from The beaches and downtown Wilmington area. We were easily able to go where we needed in a short car ride. The room was clean and breakfast was good. My only minor complaint was the pool. The water was a little cloudy,... More

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you Alison f , for the review. We apologize for the cloudy pool, we most definitely taken care of that mishap on our part. We hope to see you in the future for all your trips to the area! Thank you again, Stave Janoski General Manager More

San Jose, California
2 reviews
4 of 5 stars Reviewed September 2, 2014

Had our family reunion at the Holday Inn Express in Wilmington, NC. The staff was fabulous from reserving a block of rooms to accommodating us when our meet and greet was rained out! They really went out of their way to help us have a very successful event. Thank you again HIE you rock!

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you ZAMJ for the great review!! We are so pleased to hear we helped make your family reunion a success! We hope to see you and your family in the future! All the best, Steve Janoski General Manager More

Orlando, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2014

First of all I was surprised how expensive Hotels are in Wilmington. This one is ok. it was clean. Beds are comfy. WiFi was poor!! Staff were friendly. Breakfast is horrible. We ended up going out for breakfast after the 1st morning. It is very convenient with lots of parking. We had a UHaul trailer and was able to park... More

Was this review helpful? Yes
SJanoski, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Thank you for the review! We sincerely apologize our Smart Start breakfast did not meet you expectations. We strive to meet all of our valued guests standards. We hope to see you again next time you visit Wilmington. Thank you again, Steve Janoski General Manager More

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Additional Information about Holiday Inn Express & Suites Wilmington - University Center

Address: 160 Van Campen Blvd, Wilmington, NC 28403
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Wilmington - University Center 2.5*
Number of rooms: 131
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Wilmington
Holiday Inn Express Wilmington
Holiday Inn Wilmington
Wilmington Holiday Inn

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