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The Hotel of West Jefferson

203 Hampton Place Court, West Jefferson, NC 28694 (Formerly Hampton Inn West Jefferson)
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The Hotel of West Jefferson
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The Hotel of West Jefferson
The Hotel of West Jefferson
The Hotel of West Jefferson
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21 reviews from our community

Traveler rating
    10
    7
    3
    0
    1
See reviews for
6
7
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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The heart of Ohio
Top Contributor
52 reviews 52 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This review is for a Holiday Inn Express (I understand it was previously another chain). It appears to be newly renovated. Extremely clean and comfortable. The staff was very friendly. The morning breakfast was very good. We enjoyed our stay and would stay again.

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Laramie, Wyoming
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2015

This was previously a Hampton Inn, but was changed to a Holiday Inn Express late last year. The changeover is fully done, although there may still be some additional things to do. For instance, the hot tub was not working, but the pool was operational. The staff was very friendly and very accommodating. We stayed here four nights and found... More 

Was this review helpful? Yes 1
Rockford, Illinois
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 23, 2015

This is a nice hotel up on a hill overlooking the valley with a good view if you have the rooms facing the valley otherwise the rooms facing the hill don't have much of a view. The rooms were clean. Pillows were a little hard. The hotel was noisy. Restaurants and shops are close by. Not much in the area... More 

Was this review helpful? Yes 1
Nashville, TN
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

I stayed overnight for business purposes. I arrived very late and was issued room #100. I figured it would be a broom closet... I was shocked to find a huge king bed, jacuzzi tub, and a flat screen TV. The staff was very kind. This was far more than I expected from a small town hotel. Highly recommended

Was this review helpful? Yes 2
Aiken, South Carolina
Top Contributor
155 reviews 155 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed March 22, 2015

The hotel has changed names. It is now a Holiday Inn Express. While only there for a meeting found the meeting room was excellent as was the price. I would recommend this hotel to any business needing a pleasant surrounding. Friendly staff, ease of access. Will be back next year.

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Burlington, North Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

This is a Holiday Inn Express now. As soon as the front door opened I was VERY impressed with the young lady working the front desk. Her name was Raynelle and she had the warmest and most beautiful smile and greeting I've ever had entering a hotel. She handled check in with ease and was very concerned with making sure... More 

Was this review helpful? Yes 1
Durham, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 6, 2015

I stayed here for a fly fishing trip with my father and it was decent enough as we weren't looking for anything special. However, it was overpriced at 120 dollars for one night and the included breakfast was mediocre. That shouldn't stop you from staying here however, as it is the only half decent hotel in West Jefferson, if not... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at The Hotel of West Jefferson, responded to this review

Dear Sethy45, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Indian Trail, North Carolina
Top Contributor
89 reviews 89 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 21, 2014

Have read some of the negative reviews and must say we did not have the same experience. We were greeted properly and it was explained to us the hotel was under renovation since it was changing from a Hampton to a Holiday Inn the first of the year. The lobby was bright and clean, as was our room which was... More 

Was this review helpful? Yes 2
Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 7, 2014

We stayed here often when the hotel was a Hampton and thought it was fantastic. Our last stay was terrible with rude service and scary guests. We felt unsafe at night with mostly loud men that were smoking inside and outside by our cars. The room was dirty and carpet not clean. Must be why the Hampton dropped them!!! They... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at The Hotel of West Jefferson, responded to this review

Dear NewRiverClear, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We take comments such as these very seriously... More 

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 2, 2014

My husband and I stayed here on business. Co booked this for us believing it offered comfort and amenities. On arrival the desk clerk was VERY nonchalet, no smile, no welcoming personality, just very dry. We found that the business center, which we really needed was not available, the year round indoor swimming pool was not available. My husband asked... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at The Hotel of West Jefferson, responded to this review

Dear Brenda B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding the business center and customer service which was unacceptable. We will address these concerns. I assure you that the... More 

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