We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Waynesville hotels

BEST WESTERN Smoky Mountain Inn

130 Shiloh Trail, Waynesville, NC 28786
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN Smoky Mountain Inn to your Saves list
BEST WESTERN Smoky Mountain Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
88%
Ranked #2 of 8 hotels in Waynesville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jessica J Mount Airy, North Carolina
  • Reviews (219)
  • Photos (61)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (36)
  • Location
  • More
Write a Review

219 people have reviewed this hotel

Traveler rating
    113
    79
    21
    4
    2
See reviews for
76
86
13
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Mount Airy, North Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The views from this Best Western are amazing! We arrived at night, while it was raining, so it was a lovely treat to wake up to such beautiful views from the parking area! I was in town attending a conference, and this was a great place to stay. The rooms was spacious and clean, and the bed was VERY comfortable!... More

Was this review helpful? Yes
Hickory, NC
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was in the area for a triathlon and was fortunate to book a room via Priceline at the Best Western. I paid $100 for a Saturday night stay and was very happy with the property. It was not fancy but the rooms were good size with a refrigerator and nice tv. The property was clean and well maintained. Fast... More

Was this review helpful? Yes
Statesville, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Not sure why some of the reviews are negative. The room we stayed in (216) had new furniture, was very clean and the beds were outstanding! My son said it was the best mattress he had ever slept on! The staff were very friendly and made our short stay very pleasant! Some stated motel was very basic, and I say,... More

Was this review helpful? Yes
Waynesville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We love to stay here and prefer it over the Dillsboro Best Western. It is always super clean and the beds are comfortable. Angie was great when we checked - we had a gift card and at times they seem to present a problem on line but she was great and get it done quickly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Murphy, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I live in the area and needed a night away with my sweety- this was perfect! Very nice, clean room- comfortable king bed, everything worked, wi-fi was great (I am used to poor or iffy service living in the mtns myself usually from weather, since the weather was great so was the wi-fi). The views from this place are really... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Garner, NC
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: My room was very clean, and staff were pleasant. Breakfast was adequate, but nothing particularly special about it. Funky-shaped shower. Great wifi connectivity. Con: Bed was very "fluffy" ( a pillow-top mattress, perhaps?) Could be a positive for some, but was a definite negative for me, and I did not sleep well at all and woke with a backache.... More

Was this review helpful? Yes
Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice location with great views. Rooms were spacious and clean. Staff was very helpful and friendly. Would definitely stay here again and recommend it to others. Price was very reasonable when compared to other motels in the area, Buffet breakfast was very basic but service was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
jacksonville fl, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

good service and clean rooms , easy access to area of needs for our daughters wedding....staff was helpful to all our needs. It was also children friendly and safe..Beautiful view from our rooms. pool was to cold for we southerners from fla.

Review collected in partnership with Best Western

Was this review helpful? Yes
Franklin, Tennessee
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this was a clean motel with a good location for me. The beds were too soft for me and the walls were thin, I could hear the people talking next door. I requested a non smoking room and it was not smokey. The view of the mountains from the parking lot was pretty. The very simple breakfast was good enough... More

Was this review helpful? Yes
Spring Hill, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

If you are driving with any size trailer, DO NOT stay here unless you are VERY skilled at getting in and out of tight spaces. Our first "non-smoking room" was thick with smoke and we had to use rescue inhaler to treat acute asthma in someone who rarely ever needs to do so. The views are beautiful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Smoky Mountain Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Smoky Mountain Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trail, Waynesville, NC 28786
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Waynesville
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Priceline, BookingOdigeoWL and Otel so you can book your BEST WESTERN Smoky Mountain Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
View from room (7)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (7)
Viewed
Pool/beach area (4)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Waynesville with
any amenities

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
58

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN Smoky Mountain Inn and other travelers.
2 questions
Ask a question
1 month ago
1 month ago

See all questions (2)

Questions? Get answers from BEST WESTERN Smoky Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer