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All 8 Waynesville hotels

BEST WESTERN Smoky Mountain Inn

130 Shiloh Trail, Waynesville, NC 28786
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90%
Ranked #1 of 8 hotels in Waynesville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
stephen c Clearwater, Florida
  • Overview
  • Reviews (199)
  • Photos (47)
  • Amenities
  • Q&A (2)
  • Room tips (33)
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199 people have reviewed this hotel

Traveler rating
    103
    75
    16
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • English first
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English first
Clearwater, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

My Wife and I usually stay at Holiday,or Hampton Inn but we remembered how nice the Best Western was in Cooperstown so we booked here and we were glad we did. The front desk people were very friendly and our room was very clean. The price was very fair and would recommend Staying here. The view while having Morning Coffee... More

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Helena, Alabama
2 reviews
4 of 5 stars Reviewed yesterday NEW

Very accommodating and the staff was extremely helpful. Nice view and very accessible to area sites. Waynesville and Maggie Valley are in an area where we have always enjoyed the scenery and the people.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cherokee, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had made an unexpected trip and was able to hold a room here. Once we got there and checked in the night desk clerk was very friendly, helpful, and made sure things were ok. Once we got in our room we were so happy with the amenities and cleanliness of the room that we decided to... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 days ago NEW

The location was great and the atmosphere, with the mountain views, lovely landscaping, and cleanliness of the entire property were very impressive. If we ever again need a place to stay in Waynesville, we will definitely stay here.

Review collected in partnership with Best Western

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Columbus, Ohio
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfect location. Perfect price. Clean, comfortable, great water pressure, quiet, great breakfast, best value around! Will definitely stay again when we ride back around this area! Very well kept grounds and courteous staff.

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Spartanburg, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Very clean and quiet hotel with friendly staff ~ Close to good restaurants and some nice shops. We will stay here again when we are in this area. Within a short time we were in Maggie Valley and then on to Cherokee.

Review collected in partnership with Best Western

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Tallahassee, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff was pleasant, location good for our needs. Beds were okay not fabulous. Good restaurants nearby and a great ice cream shop called Jack the Dipper worth going to. They make the waffle cones when you order.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Thanks for your recent hospitality. Your facility is lovely and you showed me good Smoky Mountain hospitality. I'll be back to see you in the near future when I'm able to get out of Atlanta for a bit.

Review collected in partnership with Best Western

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Clearwater, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I travel often so we have stayed in numerous hotels. This hotel is, without a doubt, my absolute favorite. The views of the Smoky Mountains are breathtaking. The rooms are clean, big and modern. The FREE wi-fi was very fast. The hotel is so CLEAN. The pool was awesome and also very clean. The FREE breakfast was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel to hike and photograph the waterfalls of Western NC. The location is lovely but the hotel needs updating. The carpet in the room was spongy and sticky as if there had been water damage at some point or it had been cleaned to the point of no return. The front desk employe was rude and dismissive.... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trail, Waynesville, NC 28786
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Waynesville
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
58

Questions & Answers

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2 questions
18 days ago
17 days ago
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