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All 8 Waynesville hotels

BEST WESTERN Smoky Mountain Inn

130 Shiloh Trail, Waynesville, NC 28786
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90%
Ranked #2 of 8 hotels in Waynesville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Theodore J Pawling
  • Overview
  • Reviews (203)
  • Photos (47)
  • Amenities
  • Q&A (2)
  • Room tips (34)
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203 people have reviewed this hotel

Traveler rating
    104
    76
    18
    3
    2
See reviews for
70
83
12
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
  • German first
  • Any
English first
Pawling
1 review
3 of 5 stars Reviewed yesterday NEW

Carpets dirty; room tired; pillows poor; bath tiny; dressing area small; location pleasant w/pool and nice grounds; outside area neat; staff were pleasant and courteous and assisted when needed with greeting upon check-in and efficient; request for particular room location honored; curtains in room needed cleaning; location of A/C and blowing caused curtains to fly away from window requiring finding... More

Review collected in partnership with Best Western

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AUSTIN
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped at this BW Smoky Mountain Inn. Older property but well maintained. We were just staying overnight but wish we had been able to enjoy the area. Beautiful location. Friendly staff. Clean comfortable rooms.

Was this review helpful? Yes 1
North Carolina
Top Contributor
96 reviews 96 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I a nice but older property, furnishing and fixtures a bit dated, but seriously you don't have a lot a choices here. it a good value, $90 a night but the breakfast area is small to the point of being almost useless, we ended up going out for breakfast.

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savannah
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Waynesville NC is not known for its wide selection of hotel accomodations. The selection is limited unless you go B&B or travel 8+ miles toward the "valley". This property is a very nice, comfortable, and convinent hotel. The staff are friendly, and go out of their way to be helpful. Rooms are reasonably priced. I was born & raised in... More

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Clearwater, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My Wife and I usually stay at Holiday,or Hampton Inn but we remembered how nice the Best Western was in Cooperstown so we booked here and we were glad we did. The front desk people were very friendly and our room was very clean. The price was very fair and would recommend Staying here. The view while having Morning Coffee... More

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Helena, Alabama
2 reviews
4 of 5 stars Reviewed 1 week ago

Very accommodating and the staff was extremely helpful. Nice view and very accessible to area sites. Waynesville and Maggie Valley are in an area where we have always enjoyed the scenery and the people.

Review collected in partnership with Best Western

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Cherokee, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had made an unexpected trip and was able to hold a room here. Once we got there and checked in the night desk clerk was very friendly, helpful, and made sure things were ok. Once we got in our room we were so happy with the amenities and cleanliness of the room that we decided to... More

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1 review
5 of 5 stars Reviewed 1 week ago

The location was great and the atmosphere, with the mountain views, lovely landscaping, and cleanliness of the entire property were very impressive. If we ever again need a place to stay in Waynesville, we will definitely stay here.

Review collected in partnership with Best Western

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Columbus, Ohio
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect location. Perfect price. Clean, comfortable, great water pressure, quiet, great breakfast, best value around! Will definitely stay again when we ride back around this area! Very well kept grounds and courteous staff.

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Spartanburg, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very clean and quiet hotel with friendly staff ~ Close to good restaurants and some nice shops. We will stay here again when we are in this area. Within a short time we were in Maggie Valley and then on to Cherokee.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trail, Waynesville, NC 28786
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Waynesville
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western

47 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
58

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN Smoky Mountain Inn and other travelers.
2 questions
23 days ago
24 days ago

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