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Holiday Inn Express Wallace

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131 River Village Place, Wallace, NC 28466
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Holiday Inn Express Wallace
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57 Reviews from our TripAdvisor Community

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Traveler rating
    20
    19
    11
    5
    2
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10
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Sunset Beach, North Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I were there for a golf tournament and stayed for 3 nights. We had sort of a late check in and had one of the suites with a whirlpool tub that when we went to use found out that it hadn't been cleaned. We called down to the desk and they sent someone up to take care... More 

Was this review helpful? Yes 1
Theresa M, Front Office Manager at Holiday Inn Express Wallace, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room - specifically Whirlpool Tub conditions. Rest assured that these issues have been looked into. We value your comments and feedback and welcome the opportunity to serve you again. Thank... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Good facility, but choices in area are limited...rooms are clean, staff friendly, pets allow. Horrible wireless connection and ATT mobile phone service. Free breakfast a plus. Restaurants are within 5 minutes, next door, and Popeyes across street. Suite was comfortable with full size couch bed, two LCDs, small frigerator, microwave.

Was this review helpful? Yes
Zoe M, General Manager at Holiday Inn Express Wallace, responded to this review

Dear PVWill, Thank you for taking the time to review our property. I apologize for the mustiness in your room and will look into the cause. Your nice comments on the property are appreciated and will be shared with the staff. Best Regards! More 

Church Road, Virginia
4 of 5 stars Reviewed 4 weeks ago

Good place to stay as it is pretty much the only option you have in that area. The rooms are nice, however, they are quite damp and musty. Breakfast had a great number of selections and the staff were all welcoming and polite.

Was this review helpful? Yes
Theresa M, Front Office Manager at Holiday Inn Express Wallace, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that we are looking into these issues and will investigate the Musty smell. We value your comments and strive for improvement and your feedback makes this... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 14, 2015

Stayed one night. Hotel was very nice and clean. Room was nice. Impressed with bathroom. Beds were comfy. Only draw back was no pool. But that is is the only draw back! Staff was very courteous and friendly during stay. Glad we picked this location. Usually stay at another Holiday Inn, but this will be our go to now!

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New Bern, NC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2015

I have been staying in this hotel for years because I work several times a month in a nearby town. My rates have always been $110 to $126 a night--a reasonable rate for this nice hotel. Today my rate was $221 for the same standard room I always get. When I complained I was told weekends were more expensive (twice... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Level Contributor
256 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed May 4, 2015

We enjoyed a large, clean room and a great breakfast here. This spot is above average for the Holiday Inn Express chain. It is cleaner and staff friendlier than others. We were treated well. The free breakfast was good, and the coffee was excellent. Great place.

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Knightdale, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015 via mobile

I have stayed at this Holiday Inn Express several times starting in 2014 and have always had a good experience. Tonight, after working 8 hours, Jessica made this stay exceptional. She was pleasant, professional and more than accommodating upon my arrival. Congratulations to you on employees that provide World Class Customer Service. I will be back!

Was this review helpful? Yes 1
Hillsborough, North Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed March 22, 2015

Everyone at the Holiday Inn Express in Wallace, NC was very warm and welcoming. We spent two nights there while attending a wedding at the River Landing next door. The staff was great and very friendly. They made you feel more like family than a guest. I guess it's just that small-town Southern atmosphere that folks in small Southern towns... More 

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Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 18, 2015

I stayed in this hotel since it is near my Mom's hometown and I was honoring her wishes to lay my father to rest in her home state. The staff was very friendly and the complimentary breakfast was a plus. The only complaint I had is that the last night of the two night stay there was loud noises above... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Wallace, responded to this review

Dear evjmba, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for the noise challenges you encountered during your stay. Thank you for bringing this to our attention. Kindly be assured that we treat this matter seriously as we always strive to deliver world... More 

Greensboro
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

Discovered this hotel completely by accident. Traveling to Wallace NC to conduct a seminar for a car club and in the dark and rain, this sign appeared at Exit 385. Luckily there were rooms available. The front desk person was nice and helpful....making complimentary copies of my handouts. The room was nice and clean, bathroom clean, no musty smells. Mattress... More 

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