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All 3 Wake Forest hotels

Hampton Inn Raleigh/Town Of Wake Forest

2.5 of 5 Hotel   |   12318 Wake Union Church Road, Wake Forest, NC 27587
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Ranked #2 of 3 Hotels in Wake Forest
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Ronald W McDonough, Georgia
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148 reviews from our community

Traveler rating
    63
    46
    24
    12
    3
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56
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
McDonough, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel is very customer service oriented and does everything they can to make the customers stay as pleasant as possible. There was construction going on when I arrived and the staff was greeting their guests in the parking lot to insure they were welcomed and that they were assisted in any way possible even before getting... More

Review collected in partnership with Hampton

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Ronald W, Thank you for taking the time to review our Hampton Inn - we really appreciate your kind words for our staff and are glad we could accommodate your needs! We are grateful for your high ratings across the board and look forward to seeing you the next time you're in Wake Forest. Thanks again for your praise!... More

wake forest, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at the Hampton Inn of Wake Forest, NC make the difference and are the primary reason my family comes back to this location. We cannot say enough kind words for the professionalism and empathy extended and the little touches that make long stays more comfortable.

Review collected in partnership with Hampton

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Debra Y., We appreciate the fact that you took a few moment to rate and review our hotel here on TripAdvisor. We love knowing that you were completely satisfied with your recent visit to the Hampton Inn Raleigh/Town of Wake Forest! It's always a pleasure to receive such a positive review from a guest. I am very happy to... More

Abingdon, Maryland
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While this hotel is currently remodelling the exterior, all work is done between 8:30am & 5:00pm. This hotel is somewhat off the beaten path which allows it to be very quiet. The staff was professional and friendly. Mersades Mears, the asst. Manager, provided personal attention. She made sure that guests were able to make a request without feeling like a... More

Review collected in partnership with Hampton

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear John L., Thank you for taking the time to reach out to us and to other TripAdvisor members with your online review. It is always a pleasure to know that we've met or even exceeded a guest's expectations for what our hotel will offer. I appreciate that you mentioned a member of our team who made you stay an... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I found the Hampton Inn to be a great hotel for our night stay in NC. The price is what attracted us most. The room was standard. The cleanliness was ok. I didn't notice anything alarming. It is conveniently located off A main road.

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Ihrtlifeasmrsmoss, Thank you for taking a few moments to reach out to us following your recent stay at the Hampton Inn Raleigh / Town of Wake Forest. I am glad to hear that you and your husband enjoyed your night at our hotel! I also love hearing that you found our price to be attractive, and that you feel... More

Greensboro, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

For the price, the stay was okay. Minor issues upon check in. I was sent to the wrong room. After trying to get in, the guest in the room opened the door and informed me that I must be in the wrong spot. The guest in that room called down stairs and asked them to bring me another key. They... More

Review collected in partnership with Hampton

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Karen W., Thank you for taking the time to follow up with us following your recent visit to our hotel. I am very sorry that you experienced multiple problems during your stay with us, and I sincerely apologize for all of the inconveniences that were caused by these situations. This is certainly not the type of experience we want... More

Gastonia, North Carolina
2 reviews
4 of 5 stars Reviewed August 13, 2014

Really good place to stay. Stay 3 times a year to visit family in the Raleigh area. Pet friendly which is a major plus. Currently going through a remodel which will be nice when completed. However does not cause any issues for your stay. They also have a pool which is a nice addition if you have kids.

Review collected in partnership with Hampton

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Christopher S., Thank you for making your reservations at the Hampton Inn during your recent visit to the Wake Forest area! We appreciated the chance to have you as our guest here, and are very glad to hear that you thoroughly enjoyed your stay. I am especially happy to know that the upgrades we are currently making to our... More

Jacksonville, Florida
Top Contributor
107 reviews 107 reviews
41 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed August 7, 2014

I have stayed at many Hampton Inns and have usually found the quality to be consistent from hotel to hotel. This Hampton was obviously undergoing renovation and there was a major construction project (new roof? building resurfacing? not sure) at one end of the hotel. I will say that check-in was quick and the employees at the desk were pleasant.... More

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear maretrek, Thank you for taking the time to convey your comments regarding your recent experience with the Hampton Inn Raleigh / Town of Wake Forest by filling out a TripAdvisor review. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate knowing the things that please you as well as those areas that need our attention.... More

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

We arrived on a Saturday at 10:30am to check in and was advised that the hotel was booked the night before and they had no rooms available until 1:00pm. We advised the clerk, Diana, that we will return later because we have an event to attend at noon near by. We decided to drive into town and were about 10... More

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Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Explore69, I am delighted to hear that we were able to make your visit to Wake Forest a wonderful one. While we can't always guarantee that any rooms will be available early, it's great to know that we were able to fulfill this special request for you and that it made such a positive impact on your stay. Thank... More

Plymouth, MN, United States
1 review
2 of 5 stars Reviewed August 2, 2014

Compares poorly with other Hampton's used. Not a lot of eating establishments in the immediate area. No fridge in the room. Did not use the pool because the area did not look secure (open to parking area) I would not return.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Michael S., Thank you for reaching out to us on TripAdvisor following your recent stay at the Hampton Inn Raleigh / Town of Wake Forest. I am glad to see that we earned 5-star ratings from you in the categories of sleep quality and service! While we appreciate knowing the things that pleased you, we also like to know... More

Wake Forest, United States
1 review
2 of 5 stars Reviewed July 26, 2014

The hotel is being renovated outside and workers are removing stucco with hammers and machines before attaching new steel columns to the outside of the building thus creating MASSIVE noise from 9am until after 5pm. NO water for hours due to a water main break from the construction. Nice rooms (although the dbl bed room is very tight where the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton W, General Manager at Hampton Inn Raleigh/Town Of Wake Forest, responded to this review

Dear Dave P., Thank you for taking the time to convey your comments regarding your recent experience with the Hampton Inn Raleigh / Town of Wake Forest by filling out a TripAdvisor review. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate knowing the things that please you as well as those areas that need our... More

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Additional Information about Hampton Inn Raleigh/Town Of Wake Forest

Address: 12318 Wake Union Church Road, Wake Forest, NC 27587
Phone Number:
Location: United States > North Carolina > Wake Forest
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Raleigh/Town Of Wake Forest 2.5*
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Also Known As:
Hampton Inn Raleigh/Town Of Wake Forest Hotel Wake Forest
Hampton Inn Wake Forest
Wake Forest Hampton Inn

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