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All 3 Wake Forest hotels

Candlewood Suites Wake Forest Raleigh Area Hotel

2.0 of 5 Hotel   |   12050 Retail Dr, Wake Forest, NC 27587
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94%
Ranked #1 of 3 hotels in Wake Forest
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Kim S Columbia, SC, United States
  • Reviews (117)
  • Photos (29)
  • Amenities
  • Q&A
  • Room tips (24)
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117 people have reviewed this hotel

Traveler rating
    97
    13
    4
    1
    2
See reviews for
42
11
10
33
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Columbia, SC, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had the great pleasure to make reservations at The Wke Forest NC Candlewood Suites where I was met with a pleasant, friendly host, Jennifer Byron. She was very accommodating and allowed me to photograph the Bridal Suite once it was set for the newlywed couple whose wedding I was to attend the day I checked in. The photographs were... More

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very well managed hotel. The front desk and cleaning staff did an excellent job and were friendly and helpful. The rooms were clean and well appointed and offered a full kitchen. I would stay again on my next visit to Wake Forest. Thank you!

Was this review helpful? Yes 4
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Thank you for taking the time out of your day to write a 5 star review for our hotel and team. Managing a hotel can be challenging, however it is our passion to make sure each of our guests leaves with a smile on their face. Thanks again for the great review, we look forward to your next visit! More

Summerfield, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our son was recently married at The Sutherland in Wake Forest. Candlewood Suites was the perfect choice for our wedding party and guest accommodations while in town. Comfortable beds and very friendly staff. They were very helpful with a last minute change in room type for my room.

Was this review helpful? Yes 4
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

This review means a great deal to us. The Sutherland is the premier wedding venue in our area and we have worked diligently to ensure that all guests receive the best in class service along with the cleanest hotel rooms in our area. Thank you for allowing us with the opportunity to serve you. Congrats on your son's wedding! Next... More

Madison, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 6, 2014

My wife (soapbox r) posted a review of this hotel on the morning of May 25. We did, in fact, stay at this hotel on May 23 and May 24 in room 104 and have since been contacted several times by management staff. Our folio number (receipt number) was 17550. This hotel does not offer room service but once a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Dear Richard R, Thank you for taking the time to provide feedback on your stay. It is unfortunate the policies of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 5, 2014

I'll tell you this is a great team. They did a very good job at making me feel welcomed. Every time I went in and out of the hotel, I was always greeted with a smile! Even though I was in the area on business, they made me feel like home. It seems that is what the brand is all... More

Was this review helpful? Yes 4
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Thank you for the great review! My team will be excited to read your response. Our team cares about each of our guests and we are very happy to hear that we made our hotel your home away from home. I will be passing your comments onto our team and the upper level management team. Thank you for making our... More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2014

First and foremost, hands down this is the hardest working team of employees I have seen at any business. I am in the nursing business and I was amazed. I can see how their business can be very tough and difficult. The housekeepers are always working and built a relationship with me. Most of the time you never remember them,... More

Was this review helpful? Yes 5
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Thank you for the wonderful review. As always we strive to ensure our guests receive the cleanest rooms in our area. I am happy to hear that you thoroughly enjoyed your stay with us. It has been an absolute pleasure having the opportunity to serve you and build on this relationship. Thank you again for taking the time to write... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed at this location with a friend about a month ago and it was simply amazing. The hotel staff was very attentive and knowledgeable. They helped us find the perfect place to have dinner - a little hole in the wall Italian place called Dante's. The beds were very comfortable and they even provided me with a special firm... More

Was this review helpful? Yes 4
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Thank you for the amazing review! As always we strive to ensure our guests receive the best in class service. I will be happy to pass this information along to our team. They will be happy to have heard from you. We look forward to your next trip. See you soon! More

Statesboro, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2014

We recently stayed at this hotel for 6 nights. Our reservation was for 7 nights but we checked out one day early. The hotel was great, rooms were clean, accommodations wonderful. When we checked out one day early, the desk clerk adjusted our bill according to our early checkout. We were given a receipt and were on our way. The... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Dear Robin S, Thank you for staying and taking the time to review our hotel. I am pleased with your kind words regarding our facility and your room accommodation. It is a regret that we have failed to set proper expectations regarding your bill. I appreciate that you have brought your concern to us and I would like to follow... More

Wake Forest, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2014

I stayed here for a long weekend while I had some work done on my home. What a great getaway right here close to home. Check in was easy and the staff was so friendly. I was able to bring my dog as this is the only pet friendly hotel in town. The beds were so comfortable, I slept great... More

Was this review helpful? Yes 4
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Thank you for the wonderful review! I will be sure to pass this along to all of our team members, especially the suite attendant staff who works day and night to ensure our suites are the cleanest in the area. We look forward to seeing you and your family or friends soon! Sincerely, Marisa More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 25, 2014

Lots of short cuts and obvious attempts to cut costs make this place less than desirable. I've never stayed in a hotel where you have to take your towels to the front desk to get fresh ones. Obviously, I chose to reuse my towels rather than carry a bunch of damp or wet linens down the hall. The room was... More

Was this review helpful? Yes 1
cwswfteam, Front Office Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

After a lot of research we have concluded that this guest did not stay at our location. Tripadvisor.com has been contacted in regards to this and it is in pending status. Thank you for your patience while we correct this mishap. Marisa, Operations Manager More

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Additional Information about Candlewood Suites Wake Forest Raleigh Area Hotel

Address: 12050 Retail Dr, Wake Forest, NC 27587
Phone Number:
Location: United States > North Carolina > Wake Forest
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Wake Forest Raleigh Area Hotel 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover all that the beautiful town of Wake Forest has to offer at the convenient, comfortable all new extended stay Candlewood Suites Wake Forest. You are at the heart of everything, shopping, dining, entertainment and the arts. Only a short drive from the capital city, Raleigh, N.C. and 25 miles from RDU Airport. You will spend less time in traffic and more time doing what you came to Wake Forest to do. We are strategically located off of HWY US 1 and HWY 98. Whether you are coming to Wake Forest for business or just for leisure, your room at the extended stay Candlewood Suites Wake Forest is your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as free high-speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. The best of Wake Forest is waiting for you at the Candlewood Suites Wake Forest. ... more   less 
Number of rooms
81

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