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All 5 Sylva hotels

Quality Inn Sylva

2.0 of 5 Hotel   |   2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
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Quality Inn Sylva
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Ranked #3 of 5 hotels in Sylva
A recent review
4 of 5 stars reviewed 3 weeks ago
LEGrayNorthCarolina North Carolina
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64 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
North Carolina
Top Contributor
62 reviews 62 reviews
17 hotel reviews
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We took a weekend get-a-way. I chose Quality Inn b/c I am a Choice Privileges Member. We were greeted warmly by the front desk personnel--and were always greeted when we left and came back. The room was fine and appeared clean. But there was a strong odor. I think that could be solved by cleaning the carpets. The alarm clock... More

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Morristown, Tennessee
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are looking for just the basic room with no fridg or microwave and an old style tv, this is it. It was clean and comfortable. The downside was you could smell cigarette smoke in the hallways and elevator. Skip the morning breakfast. It is not worth going down for except for the coffee. The hotel is located in... More

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Lexington, South Carolina
Top Contributor
132 reviews 132 reviews
21 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have a TomTom and Garmin GPS and neither could locate the address of the hotel, however when I called they gave me a different address that worked. I found the staff to be courteous and accommodating. My room was on the 4th floor and it was clean and had a frig. I was happy with the quality and location... More

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Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 7, 2014

I pulled up to the hotel and noticed it was not very friendly looking, the lobby smelled of cigarettes and the hotel was extremely dingy/dirty. It hasnt been renovated since the 70's. With enough reasons of not wanting to stay there already, I had to cancel my reservations for other reasons (mistake in location/booking from work) and was told I'd... More

Was this review helpful? Yes 1
Wytheville, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

This hotel may have the "best rates", but there is nothing Quality about this hotel. It is dimly lit, and it smells awful. It seriously needs to be updated and CLEANED! Although we had a non-smoking room, our room smelled like an ashtray. Our couch in our room had two rips in it & some stain on it. The sheets... More

Was this review helpful? Yes 1
Blair, SC
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 28, 2014

I stayed here while attending a wedding in the mountains. The mother of the bride reserved a large block of rooms. There is very little staff here, and we had to wait a while to check in. The entire hotel smells, and although in theory we had a no -smoking room, it still smelled of smoke. There was rarely anyone... More

Was this review helpful? Yes 2
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

The hotel was okay, nothing great, but a decent place to stay, but the town is rather plain. Nothing great to do, but within an hour of every direction something to do. Okay for adults but not an exciting adventure for children.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014 via mobile

I took a job at the hospital and needed a place to stay til I found an apartment. Being from Tn, I knew nothing about the area. I stayed there on 2 occasions both were very pleasant. All staff went above and beyond what in my opinion was expected. Front desk clerks down to the cleaning staff it didn't matter... More

Was this review helpful? Yes 2
Galax, Virginia
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

This is a older hotel that we have stayed at a couple of times while my son was attending WCU. The hotel is dated, but clean. The staff was not so friendly. The price of the hotel will vary depending on when you want a room. We called for another visit, but the rate was about $50 more than what... More

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 17, 2013

The hotel is being renovated, so lobby and breakfast area are dated, cold, and very much in transition. Room was large, sunny, comfortable, clean, but bathroom needs refurbishing where a previous leak has damaged wallpaper. Staff in breakfast area was friendly and helpful though it was graduation weekend. Breakfast buffet was unremarkable. Soap was gritty and shampoo had peculiar odor.... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn Sylva

Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
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Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sylva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Sylva 2*
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Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn

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Hotel & grounds (9)
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Other (6)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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