We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Sylva hotels

Quality Inn Sylva

2.0 of 5 Hotel   |   2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn Sylva to your Saves list
Quality Inn Sylva
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #3 of 5 hotels in Sylva
A recent review
4 of 5 stars Reviewed July 8, 2014
LEGrayNorthCarolina North Carolina
  • Overview
  • Reviews (65)
  • Photos (38)
  • Amenities
  • Q&A
  • Room tips (17)
  • More
Write a Review

65 people have reviewed this hotel

Questions? Get answers from hotel staff and past guests. Ask a question
Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After extending my stay till Aug 3, 2014, they called me at work on Aug 1 and told me they gave my room to someone else to come get my stuff I had stayed there 3-4 weeks. they lied to corp. about resv

Was this review helpful? Yes 1
North Carolina
Top Contributor
62 reviews 62 reviews
17 hotel reviews
224 helpful votes 224 helpful votes
4 of 5 stars Reviewed July 8, 2014

We took a weekend get-a-way. I chose Quality Inn b/c I am a Choice Privileges Member. We were greeted warmly by the front desk personnel--and were always greeted when we left and came back. The room was fine and appeared clean. But there was a strong odor. I think that could be solved by cleaning the carpets. The alarm clock... More

Was this review helpful? Yes 1
Morristown, Tennessee
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 7, 2014

If you are looking for just the basic room with no fridg or microwave and an old style tv, this is it. It was clean and comfortable. The downside was you could smell cigarette smoke in the hallways and elevator. Skip the morning breakfast. It is not worth going down for except for the coffee. The hotel is located in... More

Was this review helpful? Yes
Lexington, South Carolina
Top Contributor
147 reviews 147 reviews
22 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed July 6, 2014

I have a TomTom and Garmin GPS and neither could locate the address of the hotel, however when I called they gave me a different address that worked. I found the staff to be courteous and accommodating. My room was on the 4th floor and it was clean and had a frig. I was happy with the quality and location... More

Was this review helpful? Yes
Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 7, 2014

I pulled up to the hotel and noticed it was not very friendly looking, the lobby smelled of cigarettes and the hotel was extremely dingy/dirty. It hasnt been renovated since the 70's. With enough reasons of not wanting to stay there already, I had to cancel my reservations for other reasons (mistake in location/booking from work) and was told I'd... More

Was this review helpful? Yes 1
Wytheville, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

This hotel may have the "best rates", but there is nothing Quality about this hotel. It is dimly lit, and it smells awful. It seriously needs to be updated and CLEANED! Although we had a non-smoking room, our room smelled like an ashtray. Our couch in our room had two rips in it & some stain on it. The sheets... More

Was this review helpful? Yes 1
Blair, SC
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 28, 2014

I stayed here while attending a wedding in the mountains. The mother of the bride reserved a large block of rooms. There is very little staff here, and we had to wait a while to check in. The entire hotel smells, and although in theory we had a no -smoking room, it still smelled of smoke. There was rarely anyone... More

Was this review helpful? Yes 2
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

The hotel was okay, nothing great, but a decent place to stay, but the town is rather plain. Nothing great to do, but within an hour of every direction something to do. Okay for adults but not an exciting adventure for children.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014 via mobile

I took a job at the hospital and needed a place to stay til I found an apartment. Being from Tn, I knew nothing about the area. I stayed there on 2 occasions both were very pleasant. All staff went above and beyond what in my opinion was expected. Front desk clerks down to the cleaning staff it didn't matter... More

Was this review helpful? Yes 2
Galax, Virginia
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

This is a older hotel that we have stayed at a couple of times while my son was attending WCU. The hotel is dated, but clean. The staff was not so friendly. The price of the hotel will vary depending on when you want a room. We called for another visit, but the rate was about $50 more than what... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Quality Inn Sylva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn Sylva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Sylva

Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sylva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Sylva 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, Expedia, Tingo, BookingOdigeoWL, Hotels.com, Venere and Otel so you can book your Quality Inn Sylva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn

38 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (4)
Other (4)

Management photos: Courtesy of the property manager

All management photos (35)
Hotel & grounds (12)
Dining (2)
Pool/beach area (1)
Business center/function rooms (6)
Room/suite (13)
Other (1)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Quality Inn Sylva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer