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All 5 Sylva hotels

Quality Inn Sylva

2.0 of 5 Hotel   |   2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
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Quality Inn Sylva
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Ranked #4 of 5 Hotels in Sylva
A recent review
4 of 5 stars reviewed 4 weeks ago
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9 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
91 reviews 91 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice clean hotel. With lobby accommodations like happy hour, breakfast and drinks to purchase. Great location to the mountains. Very friendly. I gave this hotel only a 4 of 5 because the maid woke us up by vacuuming at 7am the room next to us.

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South Carolina
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Under no circumstances should anyone stay at this property. This entire property is outdated..(Welcome to the 80's). Rooms that were held for our family members were not available when they arrived...Perhaps an employee customer service course would be helpful.

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Cherryville, North Carolina, United States
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel with some friends that we were riding with. At first glance it is just okay on the outside of the hotel. The first impression of the lobby is small and neat. I personally didn't get to speak to any of the staff so can not tell you if they were pleasant or not. When we... More

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 1, 2014

After extending my stay till Aug 3, 2014, they called me at work on Aug 1 and told me they gave my room to someone else to come get my stuff I had stayed there 3-4 weeks. they lied to corp. about resv

Was this review helpful? Yes 1
North Carolina
Top Contributor
64 reviews 64 reviews
18 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed July 8, 2014

We took a weekend get-a-way. I chose Quality Inn b/c I am a Choice Privileges Member. We were greeted warmly by the front desk personnel--and were always greeted when we left and came back. The room was fine and appeared clean. But there was a strong odor. I think that could be solved by cleaning the carpets. The alarm clock... More

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Morristown, Tennessee
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 7, 2014

If you are looking for just the basic room with no fridg or microwave and an old style tv, this is it. It was clean and comfortable. The downside was you could smell cigarette smoke in the hallways and elevator. Skip the morning breakfast. It is not worth going down for except for the coffee. The hotel is located in... More

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Lexington, South Carolina
Top Contributor
147 reviews 147 reviews
22 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed July 6, 2014

I have a TomTom and Garmin GPS and neither could locate the address of the hotel, however when I called they gave me a different address that worked. I found the staff to be courteous and accommodating. My room was on the 4th floor and it was clean and had a frig. I was happy with the quality and location... More

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Wytheville, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

This hotel may have the "best rates", but there is nothing Quality about this hotel. It is dimly lit, and it smells awful. It seriously needs to be updated and CLEANED! Although we had a non-smoking room, our room smelled like an ashtray. Our couch in our room had two rips in it & some stain on it. The sheets... More

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Blair, SC
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 28, 2014

I stayed here while attending a wedding in the mountains. The mother of the bride reserved a large block of rooms. There is very little staff here, and we had to wait a while to check in. The entire hotel smells, and although in theory we had a no -smoking room, it still smelled of smoke. There was rarely anyone... More

Was this review helpful? Yes 2
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Additional Information about Quality Inn Sylva

Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sylva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Sylva 2*
Number of rooms: 69
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Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn

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Hotel & grounds (12)
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