We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Sylva hotels

Quality Inn Sylva

2.0 of 5 Hotel   |   2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Hotel amenities
Save Saved
You added Quality Inn Sylva to your Saves list
Quality Inn Sylva
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
55%
Ranked #2 of 4 hotels in Sylva
A recent review
Write a Review

60 people have reviewed this hotel

Traveler rating
    13
    20
    12
    9
    6
See reviews for
28
12
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Blair, SC
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here while attending a wedding in the mountains. The mother of the bride reserved a large block of rooms. There is very little staff here, and we had to wait a while to check in. The entire hotel smells, and although in theory we had a no -smoking room, it still smelled of smoke. There was rarely anyone... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 10, 2014

The hotel was okay, nothing great, but a decent place to stay, but the town is rather plain. Nothing great to do, but within an hour of every direction something to do. Okay for adults but not an exciting adventure for children.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014 via mobile

I took a job at the hospital and needed a place to stay til I found an apartment. Being from Tn, I knew nothing about the area. I stayed there on 2 occasions both were very pleasant. All staff went above and beyond what in my opinion was expected. Front desk clerks down to the cleaning staff it didn't matter... More

Was this review helpful? Yes 1
Galax, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

This is a older hotel that we have stayed at a couple of times while my son was attending WCU. The hotel is dated, but clean. The staff was not so friendly. The price of the hotel will vary depending on when you want a room. We called for another visit, but the rate was about $50 more than what... More

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 17, 2013

The hotel is being renovated, so lobby and breakfast area are dated, cold, and very much in transition. Room was large, sunny, comfortable, clean, but bathroom needs refurbishing where a previous leak has damaged wallpaper. Staff in breakfast area was friendly and helpful though it was graduation weekend. Breakfast buffet was unremarkable. Soap was gritty and shampoo had peculiar odor.... More

Was this review helpful? Yes 1
Thaba Nchu, South Africa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 28, 2013

Despite paying in full 2 months prior to our trip, we were booked into a smoking room. The staff refused to help in any way. Due to an event at the local university, there were no other rooms available in the area. This hotel is also lacking in basic maintenance. The bathtub had rust stains, exhaust fan was filthy, room... More

Was this review helpful? Yes 3
Raleigh, North Carolina
1 review
3 of 5 stars Reviewed August 14, 2013

Had to wait over 20 minutes to check in, slow service. Found out I had paid over $50 more than the two groups staying, one was a family reunion, other was WCU reunion. As a single mom, I found this frustrating. I asked for a discount, but front desk lady said no. I came back to the room around 9... More

Was this review helpful? Yes
Yalaha, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2013

When we pulled up to the hotel, the clerk was coming outside to smoke, when she saw us she did go back inside. We checked in and on our way back from the car with our luggage the clerk was heading out front again to smoke. We were tired from a long trip and when we went to the vending... More

Was this review helpful? Yes 1
winston salem
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 31, 2013

Location and convenience were great. The staff friendly and helpful. Can you believe they would rather switch me from a king room (which was too low to the floor) to a double room (giving me another bed) instead of giving me a cot? Cots here at the Sylva Inn are $6.

Was this review helpful? Yes
Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed July 24, 2013

Stayed at Sylvan Inn for Baseball State Tournament and was really pleased with everything!! VERY FRIENDLY PLACE! Everyone was wonderful. Would definitely stay here again. Our whole team stayed here and were very happy.

Was this review helpful? Yes

Been to Quality Inn Sylva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Sylva

Also Known As:
Sylva Hotel Sylva
Sylva Hotel
Comfort Inn Sylva
Sylva Comfort Inn
Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sylva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Sylva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Sylva 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Tingo and Expedia so you can book your Quality Inn Sylva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn Sylva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.