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Quality Inn Statesville

2.0 of 5
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715 Sullivan Rd., Statesville, NC 28677
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1 room 1 guest
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Quality Inn Statesville
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63 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • English first
  • French first
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English first
  • All months
    (63)
  • Mar-May only
    (14)
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    (11)
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Statesville, North Carolina
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We used Qualiy Inn and Suites on Sullivan Rd, Statesville NC for our out of town guests. As part of use the groom and I were promised a suite for our wedding night. When we arrived we were told by night deskman Steve, (refused to give his last name) the general manager Mike Mundi and his wife left no such... More 

Was this review helpful? Yes 9
mike m, Assistant General Manager at Quality Inn Statesville, responded to this review

We are very sorry for any misunderstanding. We guaranteed the complimentary room if the group rented 20 of more rooms. As that minimum was not met there was not complimentary room rented. To amend this we offered the suite at a lower rate. We are very sorry if this was unsatisfactory. Mike Mundi General Manager Quality Inn and Suites, Statesvile... More 

Southport, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was the best man in a wedding this past weekend. Bride and Groom we promised a complimentary suite and this was confirmed buy a manager on wed . When the wedding party arrived at the hotel the front desk at 11:30 pm the hotel manager on duty said hotel made a mistake and that room was not going to... More 

Was this review helpful? Yes 3
mike m, Assistant General Manager at Quality Inn Statesville, responded to this review

We do apologize for any miscommunication. The complimentary room was guaranteed on the terms that 20 rooms would be rented. This party did not rent 20 rooms, thus no complimentary room was given. We did offer the room at a discounted rate. We are sorry that this was not satisfactory. Mike Mundi General Manager Quality Inn and Suites, Statesvile 7048782721 More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in at 10 pm on 7/29 after reserving through bringfido.com. Night clerk was great. Nice area in the back to walk pets. Slept through breakfast, so I can't rate that piece. Comfortable bed and pillows. Very quiet. Place needs a serious renovation. Old and worn furniture. Checkout clerk was very nice.

Was this review helpful? Yes
mike m, Assistant General Manager at Quality Inn Statesville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Atlanta, Georgia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2015

They stay wasn't an unpleasant one. Rooms could be updated and wasn't dirty or anything. My room had the bathroom light fixture on the floor prior to me entering the room. Beds really need to be updated, no sense for 2 by 4's to be holding the bed in place. Had a refrigerator in the room and it worked very... More 

Was this review helpful? Yes
mike m, Assistant General Manager at Quality Inn Statesville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Conyers, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2015

It was hard to believe that this motel had a rating of anything over a 1. The room was shabby and the furniture old and beat up. The carpet was dirty and the bathroom door would not close. It scrapped the floor and was jammed. I was afraid to touch anything in the room. The outside of the motel was... More 

Was this review helpful? Yes 1
mike m, Assistant General Manager at Quality Inn Statesville, responded to this review

We are currently undergoing renovations. We do apologize if your stay with us was less than 100 percent satisfactory. More 

Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 23, 2015

Stopped in for the night off I-40. The General Manager was on duty at the desk. Not the friendliest guy to be the top manager. Got checked in and went to the room. Couldn't get either of my key cards to work. Went back to the desk to get them re-coded. Still nothing. The GM came and let us in... More 

Was this review helpful? Yes 1
Estero, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 4, 2015

It would appear that the Mundi Family are in over their collective heads with the lease or purchase of a "big" Quality Inn. Breakfast appeared to have watered down OJ and skim milk for selection...........Pool was down for maintenance, don't know how long it had been down for maintenance or when it would be open. Lower insurance costs if pool... More 

Was this review helpful? Yes 1
Louisville, Kentucky
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 31, 2015

We came to this hotel after being denied a room somewhere else. The staff was amazing in helping us on such short notice. The room was plenty of room for our family of four! Had been recently somewhat updated but we were very satisfied that we even had a place to stay!

Was this review helpful? Yes
New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 7, 2015

Quality Inn at 715 Sullivan Rd. charged us additional fees in retaliation for poor review. We signed a statement upon departure for X amount and when we received our credit card statement, there was an additional $30.00 fee. Mike Mundi, even admitted that fact to us. Kinda stupid on his part, because that is criminal. He is the general manager... More 

Was this review helpful? Yes 1
Ottawa, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 5, 2015

This hotel is very well run, clean, nicely appointed and perfect for people getting from A to B. Helpful and courteous staff. And a comfortable bed! We'll be back on our next trip to Florida. Also, we were in desperate need of cold beer, great food and a short drive. Jessica, the desk clerk, sent us in the right direction... More 

Was this review helpful? Yes
mike m, Assistant General Manager at Quality Inn Statesville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

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