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Comfort Inn and Suites Statesville

Certificate of Excellence
3.0 of 5
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1214 Greenland Drive, Statesville, NC 28677 (Formerly Baymont Inn and Suites)
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Comfort Inn and Suites Statesville
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Ranked #3 of 21 Hotels in Statesville
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Leannette
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184 reviews from our community

Traveler rating
    94
    68
    17
    3
    2
See reviews for
73
56
7
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (44)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (35)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is one best staff front desk from the mornings,Jennifer and the breakfast host jiggy are helpful and Sonya is so helpful and the evening staff Dorothy is very courteous at all times, the coffee is always fresh,and Jim the manager has a clean and well ran business

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Milledgeville, Georgia
Top Contributor
93 reviews 93 reviews
12 hotel reviews
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were very happy with our 2 night stay. We were in Statesville for our granddaughters wedding at the 1812 Hitching Post about 15 minutes away. The staff was always courteous and friendly. Our room was clean and comfortable however the maid did not come and straighten our room while we were out for the day at the wedding. She... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to share your experience at our hotel and for the recommendation! As a Top Contributor with reviews in 38 cities, I certainly do appreciate your review. I have shared your comments with my Executive Housekeeper concerning the serving of your room. That should not be an issue for anyone else. Thank you for alerting me... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

stayed there this April. Nice rooms, clean, quite. Breakfast was very nice. Staff and receptionist where very helpful. Will be staying there again this month on way down to see grandchildren in Georgia.

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you so much for taking time to post a review of your stay with us here on Trip Advisor. A lot of our guests tell us they make their decision on a hotel based solely on Trip Advisor reviews. If I could click "helpful" for your review, I certainly would. Thank you for choosing our hotel! I hope your... More 

Old Town, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon entering the lobby, we were pleasantly surprised. The lobby seemed to have been newly remodeled and was quite nice. Our room was on the 2nd floor. Upon getting out of the elevator on the second floor is when we realized the lobby was the only part of the hotel that was decent. The hallway had a funny odor. The... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us. I appreciate your honest comments about our hotel and I certainly respect your opinion. I apologize for failing to meet your expectations. I will share your comments with my staff. Thank you for choosing our hotel and we hope you will consider staying with us again in the future.... More 

Statesville, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and specialist. My family especially loved the morning breakfast attendant Miss Patel she was extremely nice and made us feel welcome. she was worth the whole trip. Great experience.....

Was this review helpful? Yes 1
JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for sharing your experience with us here in Statesville. I have shared your comments with "Jiggy Patel" our breakfast attendant. She is most appreciative. Thank you for choosing our hotel and on behalf of my entire staff, we look forward to seeing you again soon. Jim McJunkin General Manager Comfort Inn and Suites Statesville More 

Port Charlotte, Florida
Top Contributor
145 reviews 145 reviews
31 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here last year (King Suite) and have decided we will be staying here twice a year on our annual trek to and from Florida - there is absolutely nothing to complain about with this hotel - it is clean, it is modern, the staff are friendly, the rooms are comfortable and well appointed - nice quality bedding and... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you so much for reviewing your stay with us here in Statesville. Wow! What a wonderful review from a Top Contributor! I will be sure to share your review with my entire staff. Your comments will serve as encouragement to them all to "keep up the good work." I am very happy that we are now your hotel of... More 

Top Contributor
147 reviews 147 reviews
47 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 22, 2015

This hotel is very convinient as it is located near the Highway. For the price they charge you can have a not noisy room with frre WIFI and free breakfast. Just ask to have a room not on the Highway side and you will be comfortable. Very good price ratio to what they offered

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us and I am pleased you had nothing bad to say. I always appreciate it when my guests take a few minutes to share their experience here on Trip Advisor. On behalf of my entire staff, thank you for choosing our hotel and we look forward to seeing you again... More 

Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 17, 2015

We arrived late, and later headed to the bar. Officially, it was closed, but the bartender allowed us to order drinks instead of turning us away! The room was clean, the AC unit worked properly and was not noisy, the bathroom was clean, and the mini-fridge worked with no issues. My wife has a high sensitivity to chlorine, which often... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for choosing our hotel and for sharing your experience with us here on Trip Advisor. I am pleased most of your stay was good. I have also shared your list of minor irritations with my maintenance team and my executive housekeeper. Our WiFi usually works flawlessly; however, I have instructed our Internet provider to give it a thorough... More 

London, Canada
Top Contributor
68 reviews 68 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 13, 2015

Front staff as always was welcoming, in general very nice hotel. We have stayed at this facility at least 3 times in the last 2 years and in the same room 319. Two things of note 1) The caulking around the tub is certainly showing its wear, including staining and so is the base of the tub. Minor repair but... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us and for your patronage! We are in the midst of re-caulking every bathroom in the hotel so you should see clean, bright caulking on your next stay. I appreciate you taking time to let me know about that. I am always working hard to make sure everything is in... More 

Palmerston on
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 7, 2015

Based on reviews and recommendation from a friend we booked this hotel for a Friday evening. We were glad we had a reservation made the night before because it was sold out. We would have preferred that the TV be in the area where the couch was rather than in front of the bed. Our room was clean though some... More 

Was this review helpful? Yes
JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to share your experience at our hotel. As this is our high travel season, I strongly suggest guests make a reservation and I am glad that you did. We routinely sell out on weekends. I just added three more people to my staff and am interviewing for an additional bartender. Thank you for your comments... More 

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