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Comfort Inn and Suites Statesville

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1214 Greenland Drive, Statesville, NC 28677 (Formerly Baymont Inn and Suites)
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1 room 1 guest
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Comfort Inn and Suites Statesville
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199 Reviews from our TripAdvisor Community

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Traveler rating
    99
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    21
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (45)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (35)
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Columbus, Georgia, United States
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel before but primarily kept to myself. This time I came in I had previously injured my knee so I was on crutches. The front desk girl, D.D. was Very sweet and helpful. I wasn't able to carry much so she got me some ice to my room. I had a drink at the bar and... More 

Was this review helpful? Yes
jim m, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for sharing your experience at our hotel. I am very happy my staff was able to help you while trying to navigate on crutches. My staff often goes above and beyond, but are rarely acknowledged. You, sir, are very much appreciated and I will be sharing your comments with both of the staff members that assisted you. I... More 

Willoughby, Ohio
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

So I'm watching Undercover Boss and guess who is on, Steve Joyce, imagine that. I've stayed at this location before and things were o.k. so maybe it was just the room they put me in. I got stuck right by an exit door which slams all night and then again early in the morning so I didn't get a whole... More 

Was this review helpful? Yes
jim m, General Manager at Comfort Inn and Suites Statesville, responded to this review

WOW, thank you for your review. I apologize for failing to exceed your expectations. I take every review from every website very seriously. It is important to always notify the front desk staff if you are experiencing a problem with your room. We would be more than happy to move you to a more satisfying room. I have dispatched my... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here en route to our final destination and it served its purpose (a place to sleep) well but nothing unique or outstanding. The front desk was helpful, the room was clean and breakfast offered a decent selection. The age of the place showed in certain areas like the closet but for a night it wasn't a big deal. Loved... More 

Was this review helpful? Yes
JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for sharing your experience at our hotel here on Trip Advisor. After your comment about the pool temperature, I upped it a bit. We usually keep it around 85 degrees and the hot tub at 100. I am glad you found your room to be clean and comfortable and our breakfast to have a good selection. Thank you... More 

Lagrange, Ohio
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Staff was friendly, but hotel is old. The bathroom had mold and smelled. They've done their best with what little there is to work with. We didn't use the pool and breakfast was ok. We only stayed one night while on the way home from vacation. Not much else at the exit either.

Was this review helpful? Yes
jim m, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for choosing our hotel and for posting your experience here on Trip Advisor. I appreciate you words about my staff and we all hope you had a great vacation. I will be sharing your comments with my executive housekeeper and my head of maintenance. They will be going through your room with a fine tooth comb. My entire... More 

Akron, Ohio
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2015 via mobile

The hotel was nice. Room was clean and looked like it had just been remodeled. The staff was very friendly and helpful. Only issue was there was a large group of people (guessing a family reunion of sorts) who let their kids run around all evening yelling and screaming and running up and down the hallway. NOT the hotels fault.... More 

Was this review helpful? Yes
jim m, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us. It is a shame that some parents do not properly supervise their children. We have instituted a new policy of having on site security when we book large groups. I am happy you plan to stay with us again. And I am happy that my staff was able to... More 

Columbus, Ohio
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 27, 2015

We stayed here on our way to the Outerbanks. It's not the worst hotel I've ever stayed in but not the best either. The air in the room was damp and the carpet felt damp. That was really weird. On the good side: The receptionist was nice, the bed was comfortable and the room was clean. Overall, it's an older... More 

Was this review helpful? Yes
jim m, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for choosing our hotel and for sharing your experience here on Trip Advisor. I am pleased your found our staff pleasant, your bed comfortable and the room clean. I had my maintenance staff check the room you stayed in. Thank you for alerting me about that. I hope you had a wonderful time at the Outerbanks and I... More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 17, 2015

I was a little worried after some of the reviews. But I needed suite and they had room. From walking in door to leaving great overnight stay. They went out of way to make stay great. Offerd extra towels and bedding for sofa bed. Usually you have to go beg for that. Offered restraunt suggestions. And as far as being... More 

Was this review helpful? Yes
jim m, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for sharing your experience at our hotel and your comments about our town. We work hard to make sure every guest has a great experience. We also encourage our guests to experience some of the wonderful locally owned restaurants and interesting shops in our historic downtown. Thank you so much for choosing our hotel and posting a review.... More 

Kent, Ohio, United States
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed July 6, 2015

Statesville, NC, is pretty ghetto - don't stay here unless you have a reason to. My family was traveling north from Myrtle Beach to Ohio and decided to stay here since it's about an hour north of Charlotte. That won't happen again. The hotel is a reflection of Statesville - it doesn't feel super safe. We went out of our... More 

Was this review helpful? Yes 2
JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review you stay with us. I am sorry we were unable to meet your expectations. As a life long resident of Statesville, I must disagree with your assessment of my home town. It is a lovely small community that is very safe. I appreciate you staying with us and if you happen to be... More 

Alpharetta, Georgia
Level Contributor
182 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed July 2, 2015

The hot was clean, well maintained and bug free. The staff was helpful and friendly. The bed was comfy with lots of pillows, great night sleep. Pool was private, a good temp and clean. Breakfast had the best cooked and tasty biscuits and gravy. That was great since the waffles were bland. The breakfast area had a lot of seating,... More 

Was this review helpful? Yes
JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us and thank you for the "well done." We work hard to make sure our hotel is always clean, up to date and in good repair. I am happy our efforts are paying off. Thank you for choosing our hotel and I hope we are on your list for the... More 

Palm Beach Gardens, Florida, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 2, 2015

Really wish we could've stayed at this location longer! On the way back to Florida one night stopover perfect location very clean very nice hotel. Indoor pool was a great break for the kids when we arrived at 9 PM. Stumbled down to the breakfast area at 9:20 not realizing breakfast closed at nine on weekdays, and Miss Patel was... More 

Was this review helpful? Yes
JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us. I am happy you had a great time at our hotel on your way back home from Florida. Miss Patel ("Jiggy") is a real asset to our hotel. I will be sure to share your comments with her. It will make her day. Thank you again for sharing your... More 

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