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Comfort Inn and Suites Statesville

Certificate of Excellence
3.0 of 5
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1214 Greenland Drive, Statesville, NC 28677 (Formerly Baymont Inn and Suites)
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Comfort Inn and Suites Statesville
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Ranked #3 of 21 Hotels in Statesville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jdoughtry
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177 reviews from our community

Traveler rating
    90
    66
    17
    3
    1
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69
55
7
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • German first
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English first
  • All months
    (177)
  • Mar-May only
    (37)
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Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived late, and later headed to the bar. Officially, it was closed, but the bartender allowed us to order drinks instead of turning us away! The room was clean, the AC unit worked properly and was not noisy, the bathroom was clean, and the mini-fridge worked with no issues. My wife has a high sensitivity to chlorine, which often... More 

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London, Canada
Top Contributor
68 reviews 68 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Front staff as always was welcoming, in general very nice hotel. We have stayed at this facility at least 3 times in the last 2 years and in the same room 319. Two things of note 1) The caulking around the tub is certainly showing its wear, including staining and so is the base of the tub. Minor repair but... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us and for your patronage! We are in the midst of re-caulking every bathroom in the hotel so you should see clean, bright caulking on your next stay. I appreciate you taking time to let me know about that. I am always working hard to make sure everything is in... More 

Palmerston on
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Based on reviews and recommendation from a friend we booked this hotel for a Friday evening. We were glad we had a reservation made the night before because it was sold out. We would have preferred that the TV be in the area where the couch was rather than in front of the bed. Our room was clean though some... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to share your experience at our hotel. As this is our high travel season, I strongly suggest guests make a reservation and I am glad that you did. We routinely sell out on weekends. I just added three more people to my staff and am interviewing for an additional bartender. Thank you for your comments... More 

Southern Tier NYS
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were exceptionally friendly and helpful. Great breakfast and the attendant was flying to keep the breakfast area clean and well stocked. . Our room was clean, quiet and comfortable. There was no notebook to be found in our room- 312- with hotel info, but the staff made up for that.

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to share your experience with us here in Statesville. I am glad you had a great stay with us! We are reprinting our Guest Services Directories and hope to have them back in our rooms very soon. I am happy my staff made up for it's absence. Thank you once again for choosing our hotel... More 

Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Booked at the Comfort Inn based on price and TripAdvisor reviews. There is black mold ALL over the shower walls in the bathroom. I took a picture of it and asked for my money back. Never stayed at a Comfort Inn, and never will!

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

NO MOLD - Thank you for your review but what you saw was part of the marble tub surround. There is no mold in Room 106. The black specs you saw are part of the marble. I appreciate your eye for detail. I apologize for your mistake and certainly hope you will stay with us again in the future. Jim... More 

Guelph, Canada
Top Contributor
80 reviews 80 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose the Comfort Inn for our travel stop based on previous experience with the chain. The hotel is clean, comfortable and quiet and conveniently close to I-77. In short, it was perfect for our overnight stop.

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Since our hotel is conveniently located half way to wherever you are traveling, north or south, we find ourselves greeting guests bound for a particular destination. My staff is well versed in recommending locally owned restaurants as well as national chains. They are ready to recommend a car wash, a gas station, directions to the local Starbucks, a local mechanic... More 

Chicago
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best thing I can say about this place is that the bed was OK and I was so tired I fell right asleep. It looks like it had a renovation in the last few years, but the quality of the finishes is laughable. Almost every corner and crevice shows a gap revealing the crud the renovation is hiding. When... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking part of your valuable time to review your recent stay with us here in Statesville. On behalf of my entire team, I would like to apologize for failing to meet your expectations. I have dispatched my Executive Housekeeper and my maintenance team to the room you stayed in to address the issues you pointed out. I... More 

Guelph, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just picked this place because of the fair price. We got something more. The girl on the night shift was so friendly. When she saw my 6'7" son, she switched our room to give us a pull out couch. She went and got the bedding, and was just so positive and friendly. The type of employee that is rare. It... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us and for the recommendation! It is always a joy to receive such a glowing review. I will be sure to share your comments with my staff. A pat on the back goes a long way. Once again, thank you for choosing our hotel and for sharing your experience. Jim... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here numerous times and have never had a complaint. The rooms are always clean and the pool is VERY CLEAN. I was really impressed with the cleanliness of the entire pool area. The 1st shift check in girl was awesome!!!! There were some technical issues with the compters in the business center and she went out of... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for sharing your experience at our hotel and for your continued patronage! Guests that stay with us over and over again are very much appreciated. We are happy to quickly respond to special requests for any of our guests, but repeat guests are just like family and we treat them special. Thank you for being a part of... More 

Webster, New York
Top Contributor
55 reviews 55 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall this was a good place to stay. Very close to the highway and very clean with small pool, exercise room, laundry,full breakfast and all expected amenities in our room. There was only one restaurant close enough to walk to for dinner which was in a competing motel across a busy road. Also a waffle house. Apparently there are others... More 

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JimMcJunkin-GM, General Manager at Comfort Inn and Suites Statesville, responded to this review

Thank you for taking time to review your stay with us here in Statesville. Our front desk staff is happy to provide our guests with a list of our recommended restaurants which are no more than 5 to 8 minutes away including an Outback Steakhouse and a variety of locally owned restaurants (yes, barbeque is on the list). We also... More 

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