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Holiday Inn Express Hotel & Suites Statesville

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939 North Carolina Avenue, Statesville, NC 28677
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Holiday Inn Express Hotel & Suites Statesville
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126 Reviews from our TripAdvisor Community

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Traveler rating
    58
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    16
    6
    6
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52
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (35)
  • Jun-Aug only
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    (20)
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NEWMAN
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I as well as my mother, brother, daughter, and brother and sister in law were staying here for our son's wedding in Statesville and while everyone there was very kind to us while we were there, the manager first informed us that the AAA rate we were given when we made the reservation via phone was wrong... More 

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GARLAND
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was driving from Texas to Virginia and stopped in Statesville NC for the night. There are several hotels near the interstate. Some looked good and some looked sketchy. Holiday Inn has always treated me well and I looked in to this one. I was greeted upon arrival and got a king sized room at a fair price. I could... More 

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Wisconsin Rapids, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a newer hotel so I was excited to see what this place had to offer. The suite we stayed in was on the 4th floor so the noise level was low-key. The room was spacious. Beds were a bit high (for a petite person) but overall they were comfortable and there were plenty of pillows. One thing I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Bao C, Thank you for taking the time to review our property. I am pleased to note that you liked the spacious rooms and comfortable bedding. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we were not able to execute an exemplary... More 

Louisville, Kentucky
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have never been as disrespected as I was last night. My husband is working 7 hours from home. We meet on the weekends in statesville. I am in the friends and family discount program through a friend that with Holiday Inn. I have used this several time with no issues. I made reservations for a suite with the discount,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Michelle M, Thank you for writing a review on your recent stay with us. I am so sorry to see you had some issues with your reservation. Please accept our sincere apology for the shortcomings you experienced and we regret the issues you had with our staff. I have sent you a private message in order to obtain more... More 

Wisconsin Rapids, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I researched extensively before I decided to book this hotel based on the many good reviews. It seemed like it was the perfect place to stay and relax after a long 16 hr drive but was I wrong! Let me just start with the "customer service". When we arrived to check in, my family arrived with 2 other families and... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Noudles27, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are glad to hear you found the rooms clean and the beds comfortable. However, we regret letting you down on some aspects of your stay. We appreciate your taking the time to make us aware of the... More 

Gainesville, Ga
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 9, 2015 via mobile

The staff were super friendly and welcoming. Hotel super clean and tastefully decorated. Mattresses and pillows top notch. Nice indoor pool and work out room. Breakfast was far better than the normal fare offered by hotels. The one to stay at in Statesville.

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Lebanon, PA
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed May 5, 2015

We stopped here on our way to Florida. We have stayed here before and slept well. the beds are comfortable, the staff is friendly, the breakfast is convenient. Will certainly stay again on a future trip to FL.

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Fremont, CA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

Stayed here while passing through the area for a night. Quick check in and then a bit of a wait for the single elevator to get up to the room. Room as expected, nice size fridge and small microwave in the room. Nice size TV although if you aren't familiar with DirectTV, finding what you want can take a while.... More 

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Saltillo
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 19, 2015

Review's title would help me describe better as all in all what it was my experience. But let me describe in brief: Bed bases (I got a room with 2 queen beds) where a little old or at least that's what the squeaky noises told when I moved from a side to another while falling asleep. I had to manually... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Legnarium, First of all, thank you very much for your recent stay at our hotel. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the... More 

Bloomfield Hills MI
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed April 12, 2015

I spent one night here on the way to South Carolina. The pooch was traveling with me, so pet friendly is a must. The HIE chain tends to be pet friendly in most locations and this hotel was no exception. I loved the fact that I was not put in some far corner, smelly room, just because I was traveling... More 

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