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Holiday Inn Express Hotel & Suites Statesville

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939 North Carolina Avenue, Statesville, NC 28677
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Holiday Inn Express Hotel & Suites Statesville
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Holiday Inn Express Hotel & Suites Statesville
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131 Reviews from our TripAdvisor Community

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Traveler rating
    60
    40
    18
    7
    6
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54
27
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • Spanish first
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  • All months
    (131)
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    (35)
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Rochester, New York, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The staff was amazingly helpful ad sweet. The hotel is pretty new and very clean and modern. Spacious room. Very comfy beds, this coming from a woman who normally sleeps only 3 hours a night while at home. Hot breakfast was very good, the staff continually brought out hot fresh eggs, bacon, etc. not a typical continental breakfast-much better. No... More 

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Covington, Pennsylvania, United States
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I always look for a Holiday Inn Express when travelling, you can count on good service, clean rooms and great breakfast. I did find this one a bit pricier but was willing to pay the extra. Currently there is a lot of construction going on in the area, but I have to say, I never heard any of the machinery... More 

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Level Contributor
11 reviews
7 hotel reviews
2 of 5 stars Reviewed 1 week ago

Property was dated and well worn. Our son found a pair of underwear hanging on the sink drain pipe. They weren't ours. A pair of socks later fell out of the rolling office chair. Pool was over chlorinated and loud, breakfast was subpar. World's slowest elevator. The "reception" was pretty sorry, I guess if you just wanted beer it was... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here during a family reunion and found it to be very clean. It was quite noisy on our hallway throughout the night but all in all was a great place to stay. The beds were Very comfortable and everyone seemed to enjoy it. Easy to find right off the interstate. I would recommend this place to anyone looking for... More 

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Chattanooga, Tennessee
Level Contributor
276 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been staying here ever since the hotel was build and have always enjoyed my stays but this last time was different. When I first entered the building I detected a bad order. When I got to my room I had work to do but I listen to either the news or ESPN while I work. I had problems with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear CRLoveToTravel, Thank you for sharing your experience with us. I sincerely apologize for any inconvenience you may have experienced with the internet service provided and with the vending machines. I understand that having a good internet connection is one of the main reasons why you chose to stay with us and I regret that we did not meet your... More 

NEWMAN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

My husband and I as well as my mother, brother, daughter, and brother and sister in law were staying here for our son's wedding in Statesville and while everyone there was very kind to us while we were there, the manager first informed us that the AAA rate we were given when we made the reservation via phone was wrong... More 

Was this review helpful? Yes 1
GARLAND
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

I was driving from Texas to Virginia and stopped in Statesville NC for the night. There are several hotels near the interstate. Some looked good and some looked sketchy. Holiday Inn has always treated me well and I looked in to this one. I was greeted upon arrival and got a king sized room at a fair price. I could... More 

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Wisconsin Rapids, Wisconsin
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 3, 2015

This is a newer hotel so I was excited to see what this place had to offer. The suite we stayed in was on the 4th floor so the noise level was low-key. The room was spacious. Beds were a bit high (for a petite person) but overall they were comfortable and there were plenty of pillows. One thing I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Bao C, Thank you for taking the time to review our property. I am pleased to note that you liked the spacious rooms and comfortable bedding. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we were not able to execute an exemplary... More 

Louisville, Kentucky
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 31, 2015

I have never been as disrespected as I was last night. My husband is working 7 hours from home. We meet on the weekends in statesville. I am in the friends and family discount program through a friend that with Holiday Inn. I have used this several time with no issues. I made reservations for a suite with the discount,... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Michelle M, Thank you for writing a review on your recent stay with us. I am so sorry to see you had some issues with your reservation. Please accept our sincere apology for the shortcomings you experienced and we regret the issues you had with our staff. I have sent you a private message in order to obtain more... More 

Wisconsin Rapids, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 27, 2015

I researched extensively before I decided to book this hotel based on the many good reviews. It seemed like it was the perfect place to stay and relax after a long 16 hr drive but was I wrong! Let me just start with the "customer service". When we arrived to check in, my family arrived with 2 other families and... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Noudles27, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are glad to hear you found the rooms clean and the beds comfortable. However, we regret letting you down on some aspects of your stay. We appreciate your taking the time to make us aware of the... More 

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