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Holiday Inn Express Spring Lake - Ft. Bragg

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103 Brook Lane, Spring Lake, NC 28390
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1 room 1 guest
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Holiday Inn Express Spring Lake - Ft. Bragg
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Spring Lake - Ft. Bragg
See the most recent reviews
Fairfax, Virginia, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2013

Upon arriving at the hotel I was greeted by Heather and she was such a ray of sunshine; a smile on her face and very helpful. Check in was so easy. The hotel overall is very good, although there were some very rude guests staying here. Loud in the hallways but the hotel can't control the guests but when I... More 

Was this review helpful? Yes
GMHIXSL103, General Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Lynn S. - Thank you so much for you positive words. I am proud to hear we are delivering excellent customer service and that we were quick to assist and fix the noise issue. You will be happy to know we installed new furniture in the rooms that will make plugging in your coffee pot a very easy task. We... More 

Hopewell, Virginia
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 17, 2013

conveniently located within 5 minutes to FT Bragg. In my opinion the rooms were outdated with older furniture. I had a roach that was not picked up the whole time I stayed. I stayed for 6 nights! The fitness center only has a few pieces of equipment. The continental breakfast was pretty good. The highlight in staying in this hotel... More 

Was this review helpful? Yes
GMHIXSL103, General Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

First let me express my total embarrassment and apologize for the issue with the roach. I do apologize for this behavior from our housekeeping staff and it will be addressed. I am glad to hear you enjoyed the guest appreciation social we hold weekly! We do hope you will consider us for all your future travel needs at Ft. Bragg. More 

Fort Bragg, North Carolina
1 review
5 of 5 stars Reviewed March 22, 2013

This is my third time staying at the holiday inn express in springlake I only experience positive things every time I stay. The entire staff from front desk to housekeeping to breakfast host were amazing. I felt like I was home the front desk greeted me with the warmest welcome. Whatever I needed it was accommodated and housekeeping was quick... More 

Was this review helpful? Yes
GMHIXSL103, General Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Lisa, WOW! Thanks for all the great comments. As you know we strive to create a great experience every time. Thank you for your continued loyalty and we forward to seeing you again soon. Happy Traveling! More 

Bethel Park, Pennsylvania
1 review
5 of 5 stars Reviewed March 13, 2013

On my stay at HIE, I had the best time! The staff, beds and hot water were super. I would recommend this hotel to anyone staying with family/ friends. We had an easy commute to Ft Bragg and access to all we needed. The staff was great with recommendations. The management and staff know how to make a hotel experience... More 

Was this review helpful? Yes
GMHIXSL103, General Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Jessica, Thank you for your kind review. I am always happy to hear from my guests! We are dedicated to providing you with top notch service. We look forward to seeing you again. More 

Waynesville, Missouri
1 review
5 of 5 stars Reviewed March 7, 2013

During my trip the staff couldn't have been friendlier upon check in. The beds were comfy, the rooms were nice, and the breakfast was of course your typical hotel breakfast but still good and they worked to keep items fresh. Great coffee!

Was this review helpful? Yes
GMHIXSL103, General Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

We are delighted to hear you had a great service experience with us. We strive to deliver excellent service to every guest! Thank you and we hope you visit again soon! More 

PA
Level Contributor
3 reviews
5 of 5 stars Reviewed February 12, 2013

My stay was wonderful. The staff is overly accommodating whenever needed. The bed was comfortable and there was plenty of hot water! The bathrooms are small but everything was in great shape. I would highly reccommend to anyone needing a room near Ft Bragg!

Was this review helpful? Yes
GMHIXSL103, General Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Happy to hear from another satisfied guest! More 

Rushville, Illinois
Level Contributor
8 reviews
5 of 5 stars Reviewed November 29, 2012

We stayed at this hotel while visiting our son in Fort Bragg. The hotel was very clean and the staff was wonderful. The breakfast was a typical hotel breakfast but good. I highly recommend this hotel for anyone visiting the area

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thank you for the kind words. We are happy we could keep you close to your son during your stay. Please visit us sgain More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed November 18, 2012

Checking in the staff was phenomenal. They were nothing short of courteous throught my entire stay. I had an issue with my toilet constantly running and they had someone on it in minutes and an hour later they called to check up on me to make sure it was fixed. When coming down for breakfast I was greeted by the... More 

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Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed November 18, 2012 via mobile

Roaches in the rooms, nothing more needs to be said, but there is a two hundred character minimum requirement for reviews. If they're on the second floor, there are probably more on the first. When reported to the front desk, they immediately took down the room information and offered me another, but I declined because if there's one roach, there's... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Dear Johnny_James82, Thank you for taking the time to write a review about your recent stay at our hotel. I am pleased that you find our staff polite and was glad to know that they made an effort to make your stay better by offering you a different room. We work diligently to ensure our facilities are well maintained and... More 

Williamsburg, Virginia
1 review
3 of 5 stars Reviewed October 28, 2012

Stayed there for 3 nights for work. Room was clean, breakfast was fine, and staff was helpful but walls were crazy thin...you can hear everything the people around you were doing. Walked in about 6 PM to hear every word of the show the occupant of the adjoining room was watching. Contacted the front desk to change rooms, but my... More 

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