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Holiday Inn Express Spring Lake - Ft. Bragg

2.5 of 5 103 Brook Lane, Spring Lake, NC 28390
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Certificate of Excellence 2014
Holiday Inn Express Spring Lake - Ft. Bragg
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Holiday Inn Express Spring Lake - Ft. Bragg
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82 reviews from our community

Traveler rating
    53
    11
    8
    6
    4
See reviews for
13
6
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Spring Lake - Ft. Bragg
See the most recent reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed June 15, 2014

clean and quiet. just what i needed. great staff. patty always had a smile and everyone seemed to know their jobs. will definitely stay again should the need arise. very impressed by the professionalism of the everyone i encountered. spot on

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

We strive to uphold the highest of standards and hope to meet and exceed you expectations. We are very happy to here about your recent experience and appreciate your business. Hope to see you again soon! More

Spring Lake, North Carolina
1 review
5 of 5 stars Reviewed June 15, 2014

!st of all Id like to say ...my stay was soo relaxing ....and very very immaculate in every part of your establishment ......your staff was so friendly and my housekeeper "Karen" always greeted me with such an awsome smile and she was always there when i asked for anything. your entire staff was helpfull . the lobby! was soo relaxing... More

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thanks for writing about your recent stay with us and your kind words. I'm pleased to hear you had such a comfortable, clean stay and found our staff to be very accommodating and friendly. Thank you again for your comments and we look forward to seeing you soon. More

Gulf Shores, Alabama
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

When planning to attend the USGA Open 2014, I searched for a small community within 45 minutes of Pinehurst; SpringLake was an uncongested, scenic drive to the red parking lot. I chose the Holiday Inn Express Spring Lake for not only location but also cost. This was a great experience. The room was a king suite with small refrigerator, microwave,... More

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thank you for reviewing your recent stay at our hotel and I'm excited to read you had a great visit all around and found our service to be excellent. We're grateful for your high ratings and look forward to seeing you the next time you are in our area. Thanks again for your comments More

The Villages, Florida
Top Contributor
192 reviews 192 reviews
86 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed 6/11. Hotel is about 12 miles outside of downtown Fayetteville just a few miles from Fort Bragg on Route 24. Bottom Line: Nice hotel with friendly staff, clean rooms and excellent service. We used points for this stay, rather than pay the near $200/night price. There appears to be adequate parking in a safe location. The lobby is appealing... More

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

We strive to uphold the highest of standards and hope to meet and exceed your expectations. We are very happy to hear about your recent experience and appreciate your business. Hope to see you again soon!!! More

Fountain, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 6, 2014

I had a great stay. I thought this was a brand new hotel but it turned out to be a bit older. Did not matter. Although older, the property is well maintained. The staff from the manager to the house keepers was great. Every person asked me if they could help me with anything. Angela is the breakfast area is... More

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thank you for your kind words and compliments to the staff. We are truly dedicated to delivering exceptional service. I will be sure to share this with the staff as it is always a good motivator for us to keep providing excellent service to our guests. We greatly appreciate your recommendation and hope you continue to stay with s in... More

Spring Lake, North Carolina
1 review
5 of 5 stars Reviewed June 4, 2014

Great location: easy to get on and off Fort Bragg from this location. All the staff I have come in contact with were super friendlt and morethan willing to help, even beforeI ask. Be sure to say Hi to Angela as she is taking care off you at breakfast!! Great Lady, and really made getting up and going to work... More

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thank you for taking the time to write us a review. I greatly appreciate the kind words toward the staff. She certainly works hard to ensure everyone enjoys our hotel. We are thrilled to have Mrs. Angela as part of our team. We hope you continue to stay with us when you come to the area. More

Jacksonville, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 3, 2014

HI is our go to always when traveling. This location doesn't seem old but........ Mattress's old and out of date. Pool area clean but layer of scum floating on Pool in corners not very inviting. Breakfast bar not well stocked for only about 20-30 people staying at the hotel pancakes out, Eggs Hard boiled 7 Omelet Out! No Cream cheese... More

Was this review helpful? Yes 1
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Please accept our sincere apologies for the problems you expierenced during your recent visit. We appreciate your loyalty to the Holiday Inn brand and are sorry that our property did not live up to your expectations, or OURS. We have redesigned the menu options and layout of our breakfast bar and we must have missed the key items you needed.... More

Carlisle, Pennsylvania
1 review
5 of 5 stars Reviewed June 3, 2014

After a misunderstanding on our part about a block reservation at a sister hotel, we were left with no place to stay. Upon notification from the sister hotel of our predicament, Holiday Inn management contacted us and found us a room. We travel to spring lake at least once a year, Holiday Inn certainly won our business! Thank you again!

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thank you so much for your review! We are flattered by your kind comment. We work hard to ensure our guests have the best expierence and we do eveything in our power to help. We are so glad you enjoyed your stay and can't wait to see you again soon. More

Danbury, Connecticut
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 12, 2014

There is nothing really wrong with this hotel. We booked it through HotWire looking for a place to stay in Fayetteville, but this was very much out of the way of where we were intending to stay. Aside from location, the experience its self was just average. Kind of disappointing that there wasn't really anything for breakfast..

Was this review helpful? Yes 2
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

I greatly appreciate our guest taking time to share their experiences at the Holiday Inn Express & Suites. While some comments may appear negative or criticizing initially, we use this information to improve our customer service and facilities. If we know that something is amiss or broken, then we are able to rectify and/or improve it. Unquestionably, we value comments... More

San Angelo, Texas
1 review
4 of 5 stars Reviewed May 3, 2014

What a welcome surprise when checking in to find out there was going to be a complementary dinner, beer and wine. Thanks so much to Shannon for going beyond to make our entire party welcome! She stayed later so that everybody would be served.

Was this review helpful? Yes
GMHIXSL103, Guest Relations Manager at Holiday Inn Express Spring Lake - Ft. Bragg, responded to this review

Thank you for taking the time to write us a review. I greatly appreciate the kind words toward our staff. She certainly works hard to ensure everyone enjoys the hotel. I am happy to hear that you enjoyed your stay and were pleased with our staff. Our guests are very important to us and I am always happy to hear... More

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Additional Information about Holiday Inn Express Spring Lake - Ft. Bragg

Address: 103 Brook Lane, Spring Lake, NC 28390
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Spring Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Spring Lake - Ft. Bragg 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Spring Lake - Ft. Bragg Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn

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