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Comfort Suites

2.5 of 5
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4963 Southport Supply Rd., Southport, NC 28461
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1 room 1 guest
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104 Reviews from our TripAdvisor Community

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Traveler rating
    46
    29
    17
    6
    6
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33
39
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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    (104)
  • Mar-May only
    (22)
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    (57)
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    (15)
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    (10)
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Morrisville, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is so convenient to downtown Southport, Bald Head Island, and Oak Island. The staff was amazing, and Vickie made the best breakfast I've had in years! We plan to come back often! They're also pet friendly, with a nice little field to walk your dogs!

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Jacksonville, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was only several minutes from my sons apartment, that is why we booked it. I would certainly stay again. The room was spotless and a good size. We had two queen beds and a pull out couch that would have slept two if needed. The breakfast was a lot more than they advertised, with daily hot foods. This... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It started with how difficult it was to get here due to construction, then the rude staff. I open the door to a filthy room that smelled like mold. Then I wake up to a much higher bill. 107 went up to 145, no one I spoke with ever told me there would be an additional pet fee or that... More 

Was this review helpful? Yes 2
Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

We are sorry to hear that you were disappointed with your stay. We do everything we can to ensure each of our guests has a great stay where everything exceeds their expectations and it is always difficult to hear that a guest had a bad experience. Although it is beyond our control, we can certainly understand your frustration with the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice accommodations. Lived the breakfast each morning starting at 6:30am. Eggs, biscuits, gravy, bananas, plenty of coffee, muffins and more! My room was very nice, clean with a flat screen TV, microwave and medium sized mini fridge. The whole place was great. No complaints.

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Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites Southport for your recent business trip to our area and thank you for taking the time to share your experience. We are delighted that you enjoyed your stay and appreciate your comments on our comfortable accommodations, great amenities and delicious breakfast buffet. We look forward to welcoming you back again next time business brings... More 

Woodbridge, Virginia
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean rooms, very helpful staff and easy to get to. Not near the water but a very easy drive if you need to be near the hub bub usually associated with the beach. A little worn around the edges but well maintained. Would stay there again.

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Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your experience. We truly appreciate your kind comments on the cleanliness of our hotel and guest rooms as well as on our friendly staff. Although our property is not within walking distance of the beach, it is an easy drive to the beaches in our area and I am pleased that you... More 

Fayetteville, North Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

Jeanne was there to get us anything we needed at breakfast. She even cleared the dirty plates from the table! Candy did a great job cleaning the room. The decor needs work but I understand that is in the works. Thanks for letting pets stay.

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Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

It is a pleasure being a pet-friendly hotel and we are delighted to hear that you and your pets enjoyed your stay with us. Thank you for your kind comments on our wonderful staff. I have shared your feedback with our team, and they join me in thanking you for your kind words. We all take pride in our hotel... More 

Greenville, South Carolina
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently spent two nights here, the place was super clean, the staff courteous and helpful. the pool was nice, The breakfast was very good, lots of choices. The popcorn in the late afternoon and evening was a very nice touch. Our room was clean the wi-fi worked very well. I would stay here again.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

It was a pleasure having you as our guests and we are delighted to hear that you enjoyed your time with us. Thank you for taking the time to share your positive experience at Comfort Suites Southport with other travelers. We appreciate your comments on our great amenities, friendly staff and "super clean" rooms. I am also pleased to know... More 

Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

After my horrible experience with a different hotel the night before, stepping into this hotel was the equivalent of entering the gates of heaven. I was greeted by a very sweet lady behind the desk, wish I remembered her name, and she helped get us all checked in and ready to go. Gave us directions to an all-day breakfast place... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

I am so pleased to hear that we were able to redeem your trip for you and truly enjoyed reading your comment that "stepping into this hotel was the equivalent of entering the gates of heaven." We strive to exceed our guests' expectations and I presume that means that we exceeded yours. It was a pleasure having you as our... More 

Pinehurst, North Carolina, United States
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not up to Comfort standards. Loose dog food on floor, terribly worn carpet in room, nasty stairwell & unkept parking lot. The gap under door is 3".... REALLY? How can a manager claim to be familiar with their property & this kind of maintenance & poor housekeeping go unnoticed? Overall this property is dated & rough around more than just... More 

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Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

Please accept our apologies for your disappointing experience. It is never easy to hear that we have failed to meet a guest’s expectations or our own high standards, especially in regards to cleanliness and maintenance. Please be assured that your comments are being addressed internally as well as having been escalated to our corporate team. We are constantly working to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

I only stayed one night, but the staff made us feel welcome. I used my points to redeem a night. The room was nice and clean. We had to bring our pets and they received a nice treat upon check-in. I would recommend this hotel to anyone visiting Southport.

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites Southport for your Choice Privileges Rewards stay! Although your stay was brief, we enjoyed having you and your dogs as our guests and we hope your travels will permit a longer visit in the future. Thank you for your comments on our clean rooms and welcoming staff and thank you for your recommendation to... More 

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