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Holiday Inn Express & Suites

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155 Partner Circle, Southern Pines, NC 28387
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1 room 1 guest
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Holiday Inn Express & Suites
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106 Reviews from our TripAdvisor Community

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Traveler rating
    60
    37
    3
    2
    4
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26
21
5
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (32)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (17)
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Washington DC, District of Columbia
Level Contributor
182 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property does justice to the HI Exp brand. The property was clean and the room was comfortable. I like that they clearly mark the 'soft' and 'firm' pillows. The rates were competitive. The free breakfast was well stocked with hot & cold options. This hotel is a good option if you need a value hotel in the area.

Was this review helpful? Yes 1
sujani v, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Lamafood, Thank you for your positive review and for choosing our hotel for your stay. I am glad to hear you enjoyed your room, pillows and breakfast. We look forward in welcoming you again. Tonya Guest Champion More 

Cleveland, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Check In was quick and easy. I reserved my rooms and got what I asked for. The staff was very accommodating, friendly and respectful they were great ! I checked in on Saturday 06/25/2015 afternoon for a one night stay with my family . I was reading a review listed here by FLYa...... of his experience at this hotel. As... More 

Was this review helpful? Yes 1
sujani v, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your positive review. Glad to read we met all your expectations. I also want to thank you for speaking up about out front desk during the experience you observed. It's nice to know she did her Best to accommodate the guest. Hope to welcome you again. Tonya More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 26, 2015

I booked a simple one night stay for a guaranteed 2 adjoining rooms (traveling with kids). However, this hotel failed to reserve them when making room assignments. When I checked in, only rooms available were away from each other. They already had given away the adjoining rooms to other guests. Front desk personnel could have cared less. No apology or... More 

Was this review helpful? Yes 2
sujani v, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your feedback. We always try to fulfill all request made by our guests. Unfortunately, the room type you requested, the suites, is not available in adjoining rooms. We tried hard to fulfill your wish but our adjoining rooms were already preoccupied. So we then put your suite rooms side by side. I apologize for any inconveniences you... More 

Maiden, North Carolina
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 16, 2015

I have stay here 12 times this year. The rooms are really clean. This is a very nice hotel to stay at if you are in the area. It has 5 nearby restaurants close by. The rooms are also very quiet and the parking lot is lighted good. The breakfast bar was very good.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed July 8, 2015

We had an excellent stay here. Breakfast was excellent. Has a practice putting green. Had no problem with staff. Room was large and clean. This hotel is in central location. We have no complaints and would stay again.

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Texas
1 review
1 of 5 stars Reviewed July 1, 2015

I am in the military and did scheduled our group stay there last March. Our flights were canceled due to mechanical issues and proceeded to call the hotel front desk to let them know we will be late and to please not get our rooms cancelled. After checked out found out that our names were mixed on the receipts due... More 

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Asheville, North Carolina
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 25, 2015

This Holiday Inn is very clean and well kept. A nice breakfast area and ample parking. Had trouble with the Wi-Fi but that seems to be the case just about everywhere now. All hotels need to get better at this. Period. But all in all a good experience. I love Holiday Inn Express because they are so consistent.

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Clarksville, Tennessee
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2015

Needs some improvements but not a bad stay. Elevator is slow and sounds like it's on its last leg. Staff was a bit slow at the desk. They hide in the back and have no idea someone is waiting. Be nice to have a bell or someway to know someone is standing there. I stood for a good two minutes... More 

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West Milford, New Jersey
2 reviews
5 of 5 stars Reviewed May 29, 2015

The hotel's high standard upkeep was only exceeded by the kindness and professionalism of the staff. Although this was my second time at this hotel, a group of us stayed here over 4-5 nights on Memorial Day weekend. There were very specific room requirements for several handicapped individuals in the group, which the well mannered staff handled very efficiently. The... More 

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Raleigh, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

The room was very clean and ready as promised. Nice accomodations They had a power faiure do to a bad transformer and had a 4 hour blackout waiting on the power company, without asking they discounted that nights stay 30% which I appreciated and thought was fair. The breakfast included was more than a continental breakfast and a pleasant surprise

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