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Comfort Inn

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170 S. Equity Drive, I-95 & B-70, ext 95, Smithfield, NC 27577
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1 room 1 adult
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Comfort Inn
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142 Reviews from our TripAdvisor Community

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Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

Not worth the money. No blow dryer in my room and they didn't have one to provide to me. I was allowed to dry my hair in a dirty guest room. No apology or adjustment made for inconvenience and bad experience. Complimentary breakfast was nasty. No name brand yogurt, no real butter, dried up sausage, rubbery eggs and waffles. Ended... More 

Helpful?
Thank Gousette
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Lisbon, New York
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I booked this room from Disney World for our trip back home. We had a party of 5 adults - my husband and I, our two adult children, and an adult niece. The options in chain hotels for a party of this size usually involve a sleeper sofa - it is getting harder to get a roll away. Nobody over... More 

Helpful?
Thank jennz_id
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Land O Lakes, Florida
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 18, 2015

Beautiful hotel and customer service thanked me for being a gold member. We were on first floor and in a suite. So beautiful and clean. Check in was fast and correct. What a pleasure to stay at a hotel that has things together. Thank you

Helpful?
Thank rtpresident
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so pleased to hear that you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our... More 

Atlantic City, New Jersey
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 13, 2015

This is the nicest Comfort Inn I have ever stayed at. It is clean, the staff is friendly, beds comfortable and bathrooms clean!!! I would recommend this hotel to anyone. Convenient on and off 95 makes it a great place.

Helpful?
Thank GLyle
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Mechanicsville
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 27, 2015

This was a very nice hotel. The rooms were decorated beautifully & it was very clean. My only complaint was that the beds were too high. If you were short like all 3 of us are, it was hard to get into the bed. All the staff were friendly & helpful. The breakfast was included & that was ok. There... More 

Helpful?
Thank Beachlvrgrl
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We sincerely do apologize that the beds were too high for you. Please inform us of this once you check in so we can make sure we give you a room with lower bed. The hotel has a few rooms with lower... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 8, 2015 via mobile

I have to say in my monthly travels over 3 states. This is by far one of the best Comfort inn Location that I stay in.Mr Patel & his Staff are 5 Star I have Friended Ms Audrey Huber I think she is the Biz.Mgr she's a big reason I stay because she Remembers You from your Previous stay &... More 

Helpful?
Thank Micheal Y
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Manchester, Connecticut
2 reviews
5 of 5 stars Reviewed September 29, 2015

My wife and I were traveling with our 3 kids under ten from south to north. It was late. We stopped at BW next door, but they insisted we book two rooms. Not really necessary for this family so we went next door to Comfort Inn. The clerk was nice and professional. She accommodated us easily without question. The room... More 

Helpful?
Thank Jason J
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 15, 2015

We stopped at this hotel on our way to Florida. The room was very clean and front desk woman was very nice. We made this our first stop, approximately 8 hour drive, which was perfect. There is so much shopping and the Mexican Restaurant was in walking distance and so good. The next day we drove 3 hours to the... More 

Helpful?
Thank LauraNewJersey
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Yale, Va
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 14, 2015

My sisters, niece, nephew & I stayed overnight on a shopping trip and it was a very enjoyable stay! My sisters had never stayed here before and they enjoyed themselves too! The rooms are just so comfortable and the staff is friendly too.

Helpful?
Thank Terry W
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Philippines
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 4, 2015

Each of the staff was wonderful and professional! The manager was OUTSTANDING..well dressed, professional, helpful, and so friendly. The rooms were wonderful..no complaints. The breakfast was great and well staffed with an attendant on hand at all times. We would definitely return!

Helpful?
Thank Joyce B
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

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