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Comfort Inn

Certificate of Excellence
2.0 of 5
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170 S. Equity Drive, I-95 & B-70, ext 95, Smithfield, NC 27577
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Comfort Inn
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Ranked #6 of 9 Hotels in Smithfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Janie E
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119 reviews from our community

Traveler rating
    67
    26
    10
    10
    6
See reviews for
35
38
11
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
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    (119)
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    (30)
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    (29)
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    (23)
  • Dec-Feb only
    (37)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My friends and I stopped here on our way to Ocean Isle. This place is very clean and very comfortable. The biggest surprise was that there was three queen size beds in our room. I have never seen that before but it was perfect for the three of us. Getting ready to check out the breakfast.

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Detroit
Top Contributor
52 reviews 52 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

March 10, 2015: This was a good place to stop on our way to Averasboro and Bentonville Battlefields. Our room was clean and the bed was comfortable. The free breakfast in the morning had a nice variety. I was very happy to find oatmeal available.

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

New Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 21, 2015

I stayed at the Comfort Inn during the Bentonville Battlefield reunion weekend. Everyone I spoke with seemed genuinely interested in the war reinactment, and one even took my picture. The hotel was packed, but the service was far better than expected. I met 4 people at the front desk, and they were the friendliest staff I have met in ages.... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

New Hampshire
2 reviews
5 of 5 stars Reviewed February 24, 2015

I stayed here for business in feburary. it was s great hotel, and I really enjoyed the breakfast. The rooms were clean, the wifi worked well on the second floor. i interacted with severaal staff members whom I found to be friendly and helpful. This is the place to stay if you are travelling or working in north carolina.

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Bipin... More 

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

We stayed her about a week ago, and when we called the front desk to ask for an extra towel the phone kept ringing. I went up to the front desk and said hello about four times before a girl came around the corner apologizing and saying she was brand new and that someone named barbara had asked her to... More 

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Westfield, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

We were very happy with this place. Very clean! Beds were quite comfortable, and the staff we met were friendly. As frequent travelers, we are always looking for good places and we would stay here again. A little confusing because you can't see it from the highway but it's just down the road.

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Bipin... More 

Norwalk, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2015

Had a bad experience on Feb 7th. While at breakfast someone entered our room and stole cash and credit cards. It was our fault for leaving the wife’s pocket book in the room. I can’t figure out how they got in as the door was locked. It appears that somehow the robbers breached the security system. I informed the hotel... More 

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you very much for staying at our hotel. We are very sorry that you encounter an unpleasant incident during your stay. We take pride in our surrounding community and we are very concern about this incident. We are working with the local police investigator to get to the bottom of this. So far invitation has concluded that there was... More 

New Milford, New Jersey
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 11, 2015

Rooms were clean and modern with comfortable beds.The fridge and microwave were adequate. However, the bathroom lacked adequate heat creating a significant temperature differential in the winter. The TV worked well with abundant channels.The hallways and elevator were clean.The Front Desk evening clerk was courteous and communicative during our check-in; however, the 11:00 pm night clerk acted as if she... More 

Was this review helpful? Yes 3
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

Fort Myers Beach, Florida
1 review
5 of 5 stars Reviewed February 10, 2015

My wife and I stayed here in February, and we are Orthodox jews, meaning that we only eat kosher foods. Audrey was the guest agent working when we checked in. She personally took us to the juice machine and the cereals to show us which foods were kosher and which foods were not kosher so that we could eat the... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

Yale, Va
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015 via mobile

My best friend & I stayed overnight for a short getaway & both of us enjoyed ourselves! The room was very clean & roomy! Lots of clean white thick towels too! A big shout out to Christina who was so nice! Our enjoyment started with Maria checking us in with a smile. Will stay again!!

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Bipin... More 

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