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Comfort Inn

Certificate of Excellence
2.0 of 5
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170 S. Equity Drive, I-95 & B-70, ext 95, Smithfield, NC 27577
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Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 9 Hotels in Smithfield
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
bfgolf123 Valdosta, Georgia
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124 reviews from our community

Traveler rating
    71
    27
    10
    10
    6
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36
39
12
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Valdosta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at the comfort inn in smithfield many times traveling the east coast on highway 95. the main manager is very helpful and gives me good deals. i was disappointed when bob was not at the hotel last time I stayed, but the temporary manager exceeded expectations and made me feel right at home. she allowed me to... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Smithfield, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I work outside drilling, and I stayed at the hotel for two weeks straight. I felt comfortable at the hotel, and the truth is, audrey the sales manager is the reason i will keep coming badk. The way peole are treated at this hotel is better than most. I noticed every guest was given individual time and assistance. customer service... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable. The staff was very friendly and accommodating. The breakfast was ok....the eggs needs some work but over all tasty. The hirelings a short distance From downtown Smithfield, just off of I-95 and Hwy 70. I would book this room again.

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Suffolk, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel since it opened several years ago. My husband has Alzheimer's, and Audrey gave us the handicapped room. She pushed the cart with our luggage to the room for me since the lobby wasntbusy when we arrived later in the evening. When I needed something, she would bring it to me right away, even... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Belleville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on our trip back to Canada from Florida. The room was extremely clean and there were lots of towels and other items in the room. Breakfast was included and was pretty decent. The staff was really friendly and helpful. There are many restaurants and shopping nearby.

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My friends and I stopped here on our way to Ocean Isle. This place is very clean and very comfortable. The biggest surprise was that there was three queen size beds in our room. I have never seen that before but it was perfect for the three of us. Getting ready to check out the breakfast.

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Detroit
Top Contributor
54 reviews 54 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

March 10, 2015: This was a good place to stop on our way to Averasboro and Bentonville Battlefields. Our room was clean and the bed was comfortable. The free breakfast in the morning had a nice variety. I was very happy to find oatmeal available.

Was this review helpful? Yes 2
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

New Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 21, 2015

I stayed at the Comfort Inn during the Bentonville Battlefield reunion weekend. Everyone I spoke with seemed genuinely interested in the war reinactment, and one even took my picture. The hotel was packed, but the service was far better than expected. I met 4 people at the front desk, and they were the friendliest staff I have met in ages.... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

New Hampshire
2 reviews
5 of 5 stars Reviewed February 24, 2015

I stayed here for business in feburary. it was s great hotel, and I really enjoyed the breakfast. The rooms were clean, the wifi worked well on the second floor. i interacted with severaal staff members whom I found to be friendly and helpful. This is the place to stay if you are travelling or working in north carolina.

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Bipin... More 

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

We stayed her about a week ago, and when we called the front desk to ask for an extra towel the phone kept ringing. I went up to the front desk and said hello about four times before a girl came around the corner apologizing and saying she was brand new and that someone named barbara had asked her to... More 

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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