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Comfort Inn

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170 S. Equity Drive, I-95 & B-70, ext 95, Smithfield, NC 27577
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Comfort Inn
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129 Reviews from our TripAdvisor Community

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Traveler rating
    73
    28
    11
    10
    7
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36
41
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Boca Raton, Florida
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stay at Comfort Inns quite often when we are on a road trip because it is usually a sure bet for a decent price. However, our experience at this hotel was not good at all. For starters, the lobby sofa and chairs were so worn and stained that we wouldn't even sit on them. When we got to our... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Getting a room last minute was an easy process. Mr Patel invited me to get some breakfast while he did the data entry. The hotel is conveniently located in a nesting of other hotels next to Carolina Outlets. Hotel staff was very friendly and accommodating, even getting deodorant for me when mine ran out. However, I found the breakfast to... More 

Was this review helpful? Yes
gm_nc510, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

My wife and I have stayed here several times now and the staff are always friendly and accommodating. Good location as it is by the outlet mall and many restaurants. 10% off some nearby restaurants if you show your room key. Continental breakfast included too!

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bipin Patel... More 

Prospect Hill
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2015

All aspects of my encounter with Comfort Inn were great --- from the phone call to make the reservation, to check-in, to check-out. Mr. Patel, the manager, checked me in and was very pleasant and helpful. His other staff were most accommodating. The lobby area was inviting. My room was clean, comfortable and the bed slept great!!! Close to I-95.... More 

Was this review helpful? Yes
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Union Beach, New Jersey
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

Very clean rooms with very comfortable beds. Good location with a lot of restaurants and shopping. Very pleasant staff. Would stop again. Breakfast is available with the room stay. Plenty of parking. Good coffee!

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Valdosta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

I have stayed at the comfort inn in smithfield many times traveling the east coast on highway 95. the main manager is very helpful and gives me good deals. i was disappointed when bob was not at the hotel last time I stayed, but the temporary manager exceeded expectations and made me feel right at home. she allowed me to... More 

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Smithfield, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

I work outside drilling, and I stayed at the hotel for two weeks straight. I felt comfortable at the hotel, and the truth is, audrey the sales manager is the reason i will keep coming badk. The way peole are treated at this hotel is better than most. I noticed every guest was given individual time and assistance. customer service... More 

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 5, 2015

The room was clean and comfortable. The staff was very friendly and accommodating. The breakfast was ok....the eggs needs some work but over all tasty. The hirelings a short distance From downtown Smithfield, just off of I-95 and Hwy 70. I would book this room again.

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Suffolk, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

I have been staying at this hotel since it opened several years ago. My husband has Alzheimer's, and Audrey gave us the handicapped room. She pushed the cart with our luggage to the room for me since the lobby wasntbusy when we arrived later in the evening. When I needed something, she would bring it to me right away, even... More 

Was this review helpful? Yes 1
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

Belleville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 1, 2015

We stayed here on our trip back to Canada from Florida. The room was extremely clean and there were lots of towels and other items in the room. Breakfast was included and was pretty decent. The staff was really friendly and helpful. There are many restaurants and shopping nearby.

Was this review helpful? Yes 2
gm_nc510, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, B. Patel... More 

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