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BEST WESTERN Smithfield Inn

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145 South Equity Drive, Smithfield, NC 27577-6035
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1 room 1 guest
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BEST WESTERN Smithfield Inn
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449 Reviews from our TripAdvisor Community

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Traveler rating
    281
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pemberton, New Jersey
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Perfect stop over for a family. Clean and ready for you stay again. We are repeats customers here and will continue to stay for years to come or as long as the kids are young. Only complaint is they force you to give a credit card for incidentals. It's ok but if you pay cash for he room they still... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Comfortable beds,great breakfast! Been stopping here with the family for years. Movie theater,resturants walking distance from hotel. They have a nice indoor pool to relax at as well. We love stopping at Best Western Smithfield!

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

We always appreciate great reviews and return guests. We enjoy seeing the same guests year after year and appreciate your business. Thanks for the great review and we hope to see you again soon! More 

Pembroke Pines, United States
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Great staff and accommodations. The room was clean and functional. The staff was attentive and pleasant. We stayed here on our return trip. Awesome. My husband added ,"the service was outstanding and breakfast was great",(he has traveled a lot on business). ~Carlaws

Was this review helpful? Yes
Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

Thank you for your great review of our property! Our staff always makes an effort to give the warmest welcome and best service possible. I'm glad you enjoyed the breakfast as well. Hope to see you again soon! More 

Basking Ridge, NJ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped for a quick overnight on the way down south on 95. Room was clean, comfortable and worked out perfectly. The complimentary breakfast was one of the best I've seen for these types of hotels. Would definitely recommend!

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Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

I'm so glad that you enjoyed your stay with us. Thank you for the wonderful complements on our complimentary continental breakfast and the cleanliness of our rooms. Hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great mattress and a great sleep. I would love to know what kind of mattress it was. Very clean and friendly and the breakfast sandwiches had calories and carbs on wrapper which was a bonus. We would stay there again as we travel to and from Florida to Delaware.

Review collected in partnership with Best Western

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Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

It is great to hear that you had a good stay with us! I'm glad that you found the mattress comfortable. The brand of the mattress is Spring Air. Thanks for the great review and we hope to see you again on your next trip! More 

New Bern, NC, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were returning to the hotel after going out for supper when I fell in the parking lot (strictly my fault). Immediately the clerk came to my aid and immediately thereafter the hotel manager, Mike Patel. He rendered first aid and offered to get us to Urgent Care, as it was obvious that I needed stitches. He led us to... More 

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Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

Thank you so much for your kind review! We hate to see anyone get hurt while at our property and all of our staff does their best to come to the aid of the guest when that happens. It was our pleasure to assist you, despite the circumstances. Hope to see you again soon! More 

Clearwater, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff, atmosphere and cleanliness all outstanding. Highway construction at entrance confusing. Interior noise control needs improvement. Very convenient location for restaurants and shopping when construction is completed.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

I am so sorry that there were problems with noise during your stay. Any time you have a concern, please call the front desk so they can handle the situation. We want all of our guests to have a comfortable stay, and for most that means peace and quiet. In each of the guest rooms a copy of our "Good... More 

Hanover, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel the past three years, when traveling from Florida to PA. The hotel and room is always clean. The staff is always nice. I feel the price you pay you definitely receive top notch service. Some of the rooms are larger which makes it nice, when the four of us travel. We highly recommend!

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

We appreciate your repeat stays at our property! I am glad that you have such great experiences with our staff and with the quality of our rooms. The desk and housekeeping staff strive to make your stay the best it can be. Hope to see you again soon! More 

DeLand, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Our first stay was on our way from Florida to New York. We were so impressed with the Best Western Smithfield Inn that we stayed there again on our return trip. Staff was very pleasant and helpful and rooms were very clean. We received a telephone call from the front desk after we were in our room to ensure that... More 

Was this review helpful? Yes
Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

Thank you for your kind review of our property, and for staying with us twice on your recent trip! I'm glad that your interactions with our staff were helpful and pleasant. They strive to go above and beyond to make everyone feel welcome. We hope that you will stay with us again on future trips. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel to stay at staff is very friendly and rooms are very clean. We have stayed her many times without any problems. The pool is great and the breakfast is pretty good too. Love this hotel!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review

I am so glad that you love our hotel! We enjoy having repeat guests and we value your loyalty. Thank you for the awesome review and we hope to see you again soon! More 

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