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Sleep Inn & Suites Smithfield

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270 North Equity Drive, Smithfield, NC 27577-6031
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Sleep Inn & Suites Smithfield
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Sleep Inn & Suites Smithfield
Sleep Inn & Suites Smithfield
Sleep Inn & Suites Smithfield
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293 reviews from our community

Traveler rating
    199
    78
    12
    1
    3
See reviews for
83
120
16
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (293)
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Cincinnati, Ohio
Top Contributor
210 reviews 210 reviews
43 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I rarely write a second review for any establishment but this one deserves the extra kudos for superior service, cleanliness, comfort, safety, location, and reasonable rates. Lisa, a ten year front desk employee, is the epitome of customer service, always asking if there is anything she can do for you to make your stay better. The rooms are larger than... More 

Was this review helpful? Yes
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

Wow! You really know how to win our hearts! Your most excellent review ranks in our all time top 10! As a Trip Top Contributor we truly value your opinion on hospitality and a job well done. We must also thank Lisa for giving you first rate service during your stay. She does have that wonderful way of knowing exactly... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

You cannot go anywhere in hotel without smelling secondhand smoke. We tried towels under doors and fans but it's everywhere. We are non smokers and we are very disappointed in our no smoking room. We had to sleep with the windows open and that didn't help at all.

Was this review helpful? Yes
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We apologize for the smoke that caused your stay to be less than perfect. We are fully staffed at all times so that we can assist you if you are not happy with your room. I wished that we could have given you a room that was more to your liking. Please accept our apologies for this situation. Kind regards,... More 

Lewistown, Pennsylvania
Top Contributor
52 reviews 52 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a pleasant one night stay here on a trip from Pennsylvania to Florida. Everything was good, the room was clean, the breakfast typical of a hotel with free breakfast. I would definitely stay here again.

Was this review helpful? Yes
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We understand that the trip from Pennsylvania to Florida is a long one. We are so glad that your overnight stay with us was everything you like in a Good Hotel! We very much appreciate your 5 star rating! We look forward to hosting you again on your return. Kind regards, MBoyette Sales Director More 

NY
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here twice in the last two weeks and it is always a must stay location for our trips back and forth to Florida. We know we can expect a comfy room, friendly service and a reasonable price. The hot breakfast hit the spot before a long drive. The wi fi is strong with no interruptions. Mary and her associates... More 

Was this review helpful? Yes
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We are thrilled with Always a Great Stay! Because you stay with us often we know that you know us better than anyone. So to hear these accolades from you just means the world to us! Our goal is to make your stay a complete dream from beginning to end. Thanks as well for noting Mary and the front desk... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found this motel to be exceptional. The gentleman who checked us in was extremely friendly and helpful. The room was large and very clean. Breakfast was adequate, typical fare. I will look for Sleep Inn & Suites in the future.

Was this review helpful? Yes 1
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

Very nice indeed to find your Clean and Friendly recommendation for our Sleep Inn! We greatly appreciate your very kind review and strive to live up to this everyday. You also described your experience as exceptional and we are so glad our Front Desk staff assisted you in a friendly, helpful manner. We look forward to having you return to... More 

Eden, North Carolina
Top Contributor
58 reviews 58 reviews
49 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed February 20, 2015

Nice hotel but extremely disappointed with no points just because we are corporate lodging with a "discounted rate". We fill rooms that wouldn't normally be filled so remember that when you treat us less than worthy. No points sends me in the opposite direction. We choose hotels that care about us and do give points. Such a shame because I... More 

Was this review helpful? Yes 1
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

So sorry this was the only factor that dismayed you concerning your recent stay with us. We take this into consideration when we give this deep discount to your company. We hope you will be our guest again as it is always a pleasure to serve you! Kind regards, MBoyette Sales Director More 

New Jersey
Top Contributor
128 reviews 128 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 12, 2015

Have stayed here many times over the years and it's always been a pleasant experience. Inn was recently renovated in line with Sleep Inn's Designed to Dream Hotels experience. Totally redecorated, nice soothing paint colors, all new linens and furniture and bathrooms re-done, flat screen TVs, very good internet access in the room etc. Public area is very nice. All... More 

Was this review helpful? Yes 3
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

Knowing that you have stayed as our guest several times makes your EXCEPTIONAL review all the better! We appreciate your loyalty to our Sleep Inn and so appreciate your very thorough review of our renovation. We agree that the new design creates a relaxing and soothing atmosphere after a hard day of travel. Having the Outlet shops just next door... More 

New York
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed here 1 night. Hotel front desk lady pleasant and professional. Rooms were clean and updated with fridge, microwave, Internet and all the little things you would need. Also pet friendly with a decent breakfast.

Was this review helpful? Yes
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

So glad you chose to stay with us the night you were in town. We appreciate your very nice comments concerning our pleasant and professional front desk staff. We make our guests our number 1 priority so your stay will be the best! We newly updated all our guest rooms and they shine like little gems welcoming you for a... More 

miami
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 20, 2015

My first visit to this Sleep Inn was on December 21, 2014 started as a really bad "first impression". Upon check- in was not greeted properly. Took approximately 15 minutes to check-in and get sorted after an attempt of charging me extra for an upscale room. Didn't need or want that. I was ready to walk out and proceed to... More 

Was this review helpful? Yes
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We are so glad you gave us a chance to prove that excellence is our #1 goal. Thank you for the very kind remarks concerning our breakfast and front desk staff. We do listen to our guests and respond to their requests whenever possible. We keep our rates very competitive to give you the best hotel stay for the money.... More 

Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 19, 2015

Came to stay for sports clinic. Stayed two nights. Staff was very friendly, great free breakfast with hot and cold items. The walls are quite thin, but no issues with the "neighbors". Very clean, comfortable beds, and kids enjoyed their stay as well. If we come back to the area, will surely stay here.

Was this review helpful? Yes 2
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We appreciate so much your very nice review of your recent stay with us. Our front desk staff is super attentive to our guests hoping to make you feel relaxed and right at home. We are there for you with whatever you may need. Thank you for complimenting our very clean guest rooms with comfortable beds and delicious hot breakfast.... More 

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