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Sleep Inn & Suites Smithfield

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270 North Equity Drive, Smithfield, NC 27577-6031
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Sleep Inn & Suites Smithfield
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373 Reviews from our TripAdvisor Community

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New Jersey
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property has upgraded since my last visit, and I love it...kudos!! I arrived after 11pm, and Keith was on duty...warm, pleasant greeting, and he remembered me from my last visit...AMAZING - I haven't stayed in over a year (though this is our property of choice when in the area)!! I was a little wired from traveling and a bit... More 

Helpful?
Thank TweeteyB
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

How wonderful to find your Never Disappoints headline with such terrific reviews of our Front Desk team! We applaud Lisa and Keith for welcoming you back and making you feel right at home. We could not be more proud that most of your family also stay with us. It is our pleasure to deliver top notch guest service which never... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've traveled throughout the United States and Europe, and have stayed in 2star to 5star...... This hotel is one of the cleanest I've ever stayed in. The staff was amazing.....courteous, helpful, professional, .....and smiling the entire time. I actually looked for a flaw. ....no dust , no hairs, no stains, nothing could be found negative. Comfortable bed, great flat screen... More 

Helpful?
1 Thank Mark B
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

You know in our business we meet a lot of people and we must say that of all we've encountered you are indeed quite special! It is impossible to tell you just how much you have touched our hearts with you most awesome review. We are a family owned and operated hotel. We treat our staff as family knowing they... More 

Bowling Green, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night for a rate of $67 plus tax. The hotel was spotless and everything was new looking. The price included a continental breakfast (very nice), wifi, and parking. Plenty of restaurants and convenient shopping all around and just off of Rt 95 made it a great stop for the night.

Helpful?
1 Thank jimchilds1990
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

"Very nice for the price" is always a great opener! Just thrilled that you found us spotless, priced right, and so conveniently located. We want everything ready for you that you might need like...wifi, hot breakfast, and secret discounts for shopping and eating out. Right off I-95 makes it all the better. We'll be looking for you again. Kind regards,... More 

Ocala, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay here and you will not be sorry. The hotel is very clean and comfortable. From the moment you enter the lobby you feel like you've made a great "choice". The front desk staff is friendly and very accommodating. We arrived at 2:30 am. The common areas of the hotel are clean and inviting. The rooms are very clean and... More 

Helpful?
1 Thank DAWN C
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We are delighted to be a "Great Choice Hotel!" Your most wonderful review posted with 5 stars is all we could wish for... friendly front desk, clean, spacious guest rooms, and super hot breakfast! We will be looking for you to come stay with us again and enjoy the outlet shopping and our discounts for eating out. Kind regards, MBoyette... More 

HatterasMarlin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great Stay! Rooms are nice, clean and modern and all at a resonable price . The lady at check-in (sad i don't remember her name) was great! Would stay again for sure. We skipped the breakfast, but it looked great!

Helpful?
Thank HatterasMarlin
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

Yes, our new look is Design to Dream. We have updated everything to create a clean, modern look just for dreaming. We are thrilled that you loved your room and our super friendly, here to serve you front desk staff. We hope you will come again and take time for a delicious hot breakfast. Kind regards, MBoyette Sales Director More 

woodsboro, maryland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service and a very clean and well-appointed hotel room. Hotels that charge much higher rates than Sleep Inn could certainly learn a lesson or two from the friendly folks at this establishment. We'll be back.

Helpful?
Thank dbtaway
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

Wow! We loved your headline with two big Greats...for stay and price. You definitely won our hearts by acknowledging our guest service, friendly demeanor, and quality of your room. We can't wait to have you be our guest again. We would consider it a pleasure to have you stay with us anytime! Kind regards, MBoyette Sales Director More 

Holbrook, New York
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A clean, well run hotel with friendly staff. We have stayed here numerous times during New York to Florida trips. Basic hotel but great customer service.......see many of the same faces every time we are back. Near restaurants, movies, shopping, etc. Immaculate rooms for a great price. Highly recommended especially if you are looking for a reliable and safe overnight... More 

Helpful?
1 Thank RJT117
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We consider it a very high honor indeed to be rated so highly by someone who has been our guest numerous times! You have given us great marks for well run facility with a super friendly front desk team. We are thrilled that you continue to stay with us and find us a great value as well. Our greatest treasure... More 

Plattsburgh, New York
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Comfortable bed, decent breakfast, clean and a good shower. Hotel is also very convenient to I-95. The place felt a little dated though and the bathroom fan was like a plane taking off, which was the only reason it didn't give it a 5. Definitely a good value though for the price.

Helpful?
Thank Beth M
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

We have recently been updated to a Design to Dream property so all of our guest rooms have all new themes and decor. Sorry for the loud bathroom fan which we will definitely have maintenance repair. We ended the year ranked as the #2 Sleep Inn in the USA based on guest feedback and brand standards! We hope to have... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 26, 2015

Stopped here on the way back from south Florida. Second time with a Sleep Inn and we are sold. Not fancy but more than adequate comfortable accommodations. Very pleased with facility, staff and food. Will be back.

Helpful?
Thank Frederick I
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

It is super nice to know that your experience with us convinced you of our excellence and value for price paid. Thank you for noting facility, staff, and quality breakfast as the reasons you will return again! Kind regards, MBoyette Sales Director More 

Long Island
Level Contributor
207 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed December 25, 2015

We chose this hotel for its location but would book again because of the staff. The lead front desk agent (Lisa Tunstall) was so efficient and welcoming that check-in was a breeze. She greeted me by name every time I passed the desk and made us feel like honored guests. She passed along all the necessary information about the hotel... More 

Helpful?
Thank LongIslandMabel
mboyette, Director of Sales at Sleep Inn & Suites Smithfield, responded to this review

Location brought you to us but our expert front desk lead agent Lisa helped make your stay a reason to return again. We love to make our guests feel right at home and eager to stay with us as long as possible. We wish you all the best in the New Year and hope you will return again soon. Kind... More 

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