We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Shelby

Hotel website
Hotel deals
2012 East Marion St, Shelby, NC 28150 (Formerly Hampton Inn)
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Comfort Inn Shelby
Professional photos View all
Browse nearby
Comfort Inn Shelby
Comfort Inn Shelby
Comfort Inn Shelby
Write a Review

21 reviews from our community

Traveler rating
    4
    11
    4
    2
    0
See reviews for
4
3
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (21)
  • Mar-May only
    (5)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (3)
All months
Asheboro, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here one night while on business. The hotel is relatively small, but clean. The furnishings are worn and tired looking, but the bed was quite comfortable. The folks at the front desk were great and very helpful. The hotel is on the property of a mostly defunct shopping mall that still has some budget level stores. There are... More 

Was this review helpful? Yes
Margie R, Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you we will take the information you provided to better ourselves moving forward. Sincerely, Terri Poole General Manger Comfort INN, Shelby 704-482-5666 More 

Hamilton, OH
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed several days. Great place to stay while on business, clean and quiet!! Look carefully for the turn in, it's by Denny's. Billboards were most helpful! I was an early "check in" for a multi day stay ... they accommodated in the midst of their clean up schedule beautifully. This will be a regular stop on business.

Was this review helpful? Yes
Margie R, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terri Poole... More 

Greenville, South Carolina, United States
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 18, 2015

The stafff was professional and quick, they valued our time. The rooms were nice and clean. They have continental breakfast. I would recommend this hotel to my family and friends. The rooms have a microwave with small refrigerator.

Was this review helpful? Yes 1
Margie R, Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terri Poole... More 

White Haven, Pennsylvania
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2015

All was well. I stayed for three nights. For the most part the breakfast offerings were plentiful and well stocked except for the morning that bacon was the meat product served. Even though I was later to breakfast than probably most of the guests, there was no bacon in the serving pan and no breakfast staff around to ask for... More 

Was this review helpful? Yes
Margie R, Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terri Poole... More 

Croton on Hudson, New York
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2015

The room was spacious and clean, the bathroom was well stocked (including a hair dryer), and the bed was very comfortable. Nice to have the small refrigerator and microwave. Comfortable armchair in addition to the small desk with chair. Breakfast was heavy on the carbs, and the juice machine was broken; on the other hand, the biscuits were light and... More 

Was this review helpful? Yes
Margie R, Director of Sales at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Rosemarie Nixon... More 

Vidalia, Georgia
Top Contributor
106 reviews 106 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

While there are other choices in the Shelby area I wound up staying here due to the proximity to my business needs. Stayed 3 nights in 3 separate rooms (checked out each morning) and found that each of them was clean, quiet, and very comfortable. All of the staff that I dealt with were exceptionally helpful and knowledgable of the... More 

Was this review helpful? Yes 1
Margie R, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Margie Rainey... More 

greensboro
Top Contributor
54 reviews 54 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 21, 2014

I was here for two nights. The bed and the pillows were very comfortable. It was nice to have a choice of pillows. This made for some good rest on an otherwise busy weekend. It was very clean and up to date. The fridge and microwave came in handy for snacks. Breakfast was pretty good and was kept well stocked... More 

Was this review helpful? Yes
Margie R, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to give us feedback. We are grateful you enjoyed your stay here at the Comfort INN Shelby!! We look forward to having you stay with us again in the future! Our team strives to give all of our guest excellent service, I will make sure the comments are passed to our team. Margie Rainey... More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 14, 2014

I stayed here for 12 nights while in the area on business. There were four of us in two rooms. Upon check-in we found that our room had a terrible acrid-sweet smell, as if a bad odor was being masked by WAY too much air freshener. We immediately asked for another room and the front desk accommodated us immediately. The... More 

Was this review helpful? Yes 1
Margie R, General Manager at Comfort Inn Shelby, responded to this review

My staff and I greatly apologize for your inconveniences. We have addressed the issues pertaining hot water and it has now been resolved. We strive to exceed our guests expectations. I hope in the future you will give us another opportunity to accommodate you. More 

Blythewood, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 3, 2014

Likes: Service was pretty good; staff was friendly and our room was clean. We had a small refrigerator and microwave in our room. The refrigerator worked pretty well - even has a small freezer compartment. There is a Denny's restaurant right next door and the mall (has Belks, Marshalls, movie theater, and others) is close enough to walk to so... More 

Was this review helpful? Yes 2
Margie R, General Manager at Comfort Inn Shelby, responded to this review

We apologize for the noisy air conditioner and the inconvenience it caused you during your stay. Our goal is to satisfy every guest to our fullest potential. In the future please notify the front desk of any indiscretions of any inconvenience so we can properly handle the issue. Thank you for choosing Comfort INN! Margie Rainey 704-482-5666 mmeadows@sdchotels.com More 

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 31, 2014

Ok, truth be told I didn't want to miss the finale of this TV show and I'm usually travelling back to my job on Sunday evenings and decided to use some of my reward points to book this room. The front desk staff was friendly and there was fresh coffee and cookies which is a nice perk. The king room... More 

Was this review helpful? Yes 1
Margie R, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Margie Rainey... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities