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All 6 Shelby hotels

Holiday Inn Express Shelby

2.5 of 5 Hotel   |   2001 East Dixon Boulevard, Highway 74, Shelby, NC 28152
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61%
Ranked #3 of 6 hotels in Shelby
A recent review
4 of 5 stars reviewed 1 week ago
Travelingpro44 Potomac, Maryland
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  • Reviews (44)
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44 people have reviewed this hotel

Traveler rating
    13
    13
    9
    3
    6
See reviews for
13
2
4
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Potomac, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

The hotel selection in Shelby is very limited. That being said this hotel is nice, clean and well-maintained and has a very friendly and helpful staff. Even though we had reservations we were late checking in and had to take a handicapped room. The closet bar was three feet off of the floor and the bathroom had a large shower... More

Was this review helpful? Yes
Tiffany F, Manager at Holiday Inn Express Shelby, responded to this review

Thank you so very much for the feedback. I am sorry that we were so full that your reservation was in a Roll-in shower room that you did not need. Hopefully my staff was able to get you moved the next morning. Thank you for taking the time to bring this to our attention, it is imperative that we work... More

Tucson
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is very good for what it is...Not a boutique property or upscale hotel but a Holiday Inn right off the highway, behind a McDonald's and adjacent to a pretty mediocre "mall". There are very few options in Shelby where we were visiting my brother and his family (4 rambunctious boys who we love but prefer some quiet time... More

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your stay with us. We hope to see you again with your return to the area. More

Manteo, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 30, 2014

We stayed here before visiting Gardner-Webb University with a prospective student. I am glad I read some other reviews, as it made it much easier to find the property without having to turn around. It is on the street behind mcdonalds. :) The front desk clerk was very poilte. When I inquired about the pool, she told me it was... More

Was this review helpful? Yes 1
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments. We are glad that we could accommodate you. We are sorry that we didn't have bacon out that day of your stay. Next time let us know that you would like to have some bacon and we will be more than happy to cook you some!! More

Clifton, Virginia
1 review
5 of 5 stars Reviewed April 30, 2014

The rooms were clean and comfortable. The complimentary breakfast was good. The breakfast selections were well stocked even after 30 college baseball players wiped the breakfast selections clean. Mary Lester, the breakfast hostess, did an amazing job of re-stocking breakfast items in a friendly and cheerful manner!

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your stay. We hope to see you again upon your return to our area. More

Cornelius, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014

Our sons wedding was held in Shelby, NC this past weekend. We chose The Holiday Inn Express for all of the out of town wedding guest. The hotel is kept very very clean. The rooms are clean and very comfortable. The breakfast each morning was appreciated and really very good with omelets, sausage and gravy, fresh biscuits, muffins and pastries.... More

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments!! We are glad that you and the wedding party enjoyed your stay!! More

Lenoir, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 29, 2014

The staff at the hotel were great to work with! The hotel manager Karen has always been so helpful and kind when we have stayed at this location. The room has always been clean and the staff goes the extra mile for their guest. I highly recommend a stay at this hotel if you need to stay in Shelby.

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

We are glad to hear that you enjoyed your stay with us. We hope to see you again upon your return to our area. More

Wheaton, IL
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 29, 2014

I originally come from Cleveland County, NC and still have tons of family in the area. I'd like to come down more frequently but I do come down often enough to be pretty familiar with what the town has to offer in terms of hotels, restaurants, etc., etc. I was happy to see that Holiday Inn Express had come into... More

Was this review helpful? Yes 1
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

We are glad that we could accommodate you and that you enjoyed your stay with us. We hope to see you again in the near future. More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2013

I was charged for two rooms for the same night and they refused to refund my money. What a profit this place is making at other people's expense. I contacted the General Manager and was told my money would not be refunded! Do not stay here, this place is a rip off. I don't know how a place gets away... More

Was this review helpful? Yes 1
Crestwood, Kentucky
Top Contributor
72 reviews 72 reviews
53 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 28, 2013 via mobile

This hotel is OK but the musty smell in room 113 was a bit overwhelming. I was going to mention it to the front desk upon checking out but didn't see the clerk anywhere. Also, if you say that breakfast starts at 6:30( which is too late of a start anyway) then have it out and ready to go at... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Shelby, responded to this review

Dear Douglas H, Thank you for bringing your experience to our attention. I apologize for the issues you encountered with the breakfast service and unusual smell of the room you received. Your comments are important to us to ensure we are constantly focused on improving our service and we hope we can demonstrate to you our commitment to value and... More

Clinton, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 2, 2013

A group of us from our church stayed her while doing mission work. The whole hotel was very clean and had fresh,modern decor. Breakfast was full of delicous cinammon rolls, pancakes, fruit, eggs, bacon, etc. The pillows on the bed are labeled. Two are "soft" and two are "firm".The maid was extra friendly and went out of her way, to... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Shelby

Address: 2001 East Dixon Boulevard, Highway 74, Shelby, NC 28152
Phone Number:
Location: United States > North Carolina > Shelby
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Shelby 2.5*
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Also Known As:
Holiday Inn Express Shelby Hotel Shelby
Holiday Inn Shelby
Shelby Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University, Hallelujah Acres, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more   less 
Number of rooms
58

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