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All 5 Shelby hotels

Holiday Inn Express Shelby

2.5 of 5 Hotel   |   2001 East Dixon Boulevard, Highway 74, Shelby, NC 28152
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Ranked #2 of 5 hotels in Shelby
A recent review
5 of 5 stars reviewed 3 weeks ago
Tracy C Lenoir, North Carolina
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38 people have reviewed this hotel

Traveler rating
    11
    10
    9
    3
    5
See reviews for
8
2
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Lenoir, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at the hotel were great to work with! The hotel manager Karen has always been so helpful and kind when we have stayed at this location. The room has always been clean and the staff goes the extra mile for their guest. I highly recommend a stay at this hotel if you need to stay in Shelby.

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Wheaton, IL
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 29, 2014

I originally come from Cleveland County, NC and still have tons of family in the area. I'd like to come down more frequently but I do come down often enough to be pretty familiar with what the town has to offer in terms of hotels, restaurants, etc., etc. I was happy to see that Holiday Inn Express had come into... More

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Crestwood, Kentucky
Top Contributor
60 reviews 60 reviews
43 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 28, 2013 via mobile

This hotel is OK but the musty smell in room 113 was a bit overwhelming. I was going to mention it to the front desk upon checking out but didn't see the clerk anywhere. Also, if you say that breakfast starts at 6:30( which is too late of a start anyway) then have it out and ready to go at... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Shelby, responded to this review

Dear Douglas H, Thank you for bringing your experience to our attention. I apologize for the issues you encountered with the breakfast service and unusual smell of the room you received. Your comments are important to us to ensure we are constantly focused on improving our service and we hope we can demonstrate to you our commitment to value and... More

Clinton, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 2, 2013

A group of us from our church stayed her while doing mission work. The whole hotel was very clean and had fresh,modern decor. Breakfast was full of delicous cinammon rolls, pancakes, fruit, eggs, bacon, etc. The pillows on the bed are labeled. Two are "soft" and two are "firm".The maid was extra friendly and went out of her way, to... More

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Grapeview, WA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 22, 2013

Chose this hotel based on previous reviews. Good of this hotel and bad of other hotels in the area. Once we figured out how to get here from the historic uptown Shelby we realized it wasn't as far from town as we thought. We ate BBQ for lunch and wood fired pizza for dinner and recommend you go in to... More

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Brantford, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 5, 2013

A comfortable hotel with modern room amenities - clean facility and conscientious staff. Multiple dining options nearby. You would have to drive to get to a convenience store for snacks etc in your room.

Was this review helpful? Yes 2
Elkins Park, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2013

I stayed at this Holiday Inn when I most recently came to Shelby, NC for a family member's Homegoing Services and the front desk staff was very pleasantly accommodating. The room was clean and so was the bathroom. The hotel is situated in an area that was conducive for walking to a Shopping Mall and Movies, as well as Ruby... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Shelby, responded to this review

Dear Eric T, We thank you for your recent review of our hotel and am pleased to note that you made mention of the clean rooms and hotel staff service. It is comments such as yours that highlights certain areas for us to focus on to become the best hotel in the area and we look forward to welcoming you... More

Concord, North Carolina
Top Contributor
118 reviews 118 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 8, 2013

I had a meeting on Monday morning so I was looking for a local hotel in Shelby. I looked at Tripadvisor and found the Holiday Inn Express to have good reviews. Upon arrival, I was greeted with a smile and quickly checked in. I asked for a room change and had no issues getting one close to the front desk... More

Was this review helpful? Yes 1
Bunn, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

I know they don't rate the Holiday Inn Express using the diamond system, but if they did, this little jewel would rate five! You are greeted at check-in by a cheerful desk clerk and the smell of chocolate chip cookies baking. The rooms are always clean and well prepared( we have stayed here many times). Morning coffee and breakfast is... More

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Jeffersonville, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2013

when you open the room door - the bathroom sink is immediately on the open side of the door. if your wife was drying her hair you would smack her with the door clean room - comfortable, but layout was starnage from my perspective

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Shelby, responded to this review

Dear Kevin B, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls... More

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Additional Information about Holiday Inn Express Shelby

Also Known As:
Holiday Inn Express Shelby Hotel Shelby
Holiday Inn Express Shelby Hotel
Holiday Inn Shelby
Shelby Holiday Inn
Address: 2001 East Dixon Boulevard, Highway 74, Shelby, NC 28152
Phone Number:
Location: United States > North Carolina > Shelby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Shelby
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Shelby 2.5*
Official Description (provided by the hotel):
It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University, Hallelujah Acres, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more   less 
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