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All 6 Shelby hotels

Holiday Inn Express Shelby

2.5 of 5 Hotel   |   2001 East Dixon Boulevard, Highway 74, Shelby, NC 28152
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Ranked #2 of 6 hotels in Shelby
A recent review
5 of 5 stars reviewed 2 days ago
Kim H Charlotte, North Carolina
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48 people have reviewed this hotel

Traveler rating
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15
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Holiday Inn Express when family came to town. I was very impressed. The staff was very helpful and friendly. Clean comfortable rooms with comfortable beds. Very inviting lobby with nice decorations. Wonderful clean scent in the lobby. Very good breakfast in the am. Nice grounds outside with pretty vegetation. Will definitely stay again on our next visit... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff was friendly upon our arrival and remained so throughout visit. Hotel is very convenient to restaurants and shopping. Clean room and throughout hotel. Felt safe in hotel and able to park car by window. Will stay again when in the area!

Was this review helpful? Yes
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Miss Courtney, I would like to thank you for taking time to give our hotel such a wonderful review. We are so glad you enjoyed your visit and we hope you will visit us again when in Shelby. More

Rose Hill, North Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to town for our beloved Grandmother's funeral. There was about 15 of us staying at the HEI in Shelby and Forest City, I got to spend nights at both and by far Mrs. Karen is a jewel. She was pleasant and patient. She made the stay very nice.

Was this review helpful? Yes
Crystal P, guest services represenitive at Holiday Inn Express Shelby, responded to this review

Thank you very much for your positive feedback of our hotel. we would like to extend our sincere condolences to your family. We appreciate your kind words about Miss Karen. I will personally pass this review along to her. Please visit us again soon. More

United States
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As stated in other reviews, the hotel selection is very limited. I'd definitely recommend the Holiday Inn in Shelby. The staff was friendly and accommodating on all occasions and the room was cleaned spotlessly daily and very comfortable.

Was this review helpful? Yes
Crystal P, guest services at Holiday Inn Express Shelby, responded to this review

We would like to thank you for your positive words and would very much appreciate the recommendation. We hope you visit us again real soon. More

Potomac, Maryland
1 review
4 of 5 stars Reviewed July 17, 2014

The hotel selection in Shelby is very limited. That being said this hotel is nice, clean and well-maintained and has a very friendly and helpful staff. Even though we had reservations we were late checking in and had to take a handicapped room. The closet bar was three feet off of the floor and the bathroom had a large shower... More

Was this review helpful? Yes
Tiffany F, Manager at Holiday Inn Express Shelby, responded to this review

Thank you so very much for the feedback. I am sorry that we were so full that your reservation was in a Roll-in shower room that you did not need. Hopefully my staff was able to get you moved the next morning. Thank you for taking the time to bring this to our attention, it is imperative that we work... More

Tucson
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is very good for what it is...Not a boutique property or upscale hotel but a Holiday Inn right off the highway, behind a McDonald's and adjacent to a pretty mediocre "mall". There are very few options in Shelby where we were visiting my brother and his family (4 rambunctious boys who we love but prefer some quiet time... More

Was this review helpful? Yes 1
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your stay with us. We hope to see you again with your return to the area. More

Manteo, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 30, 2014

We stayed here before visiting Gardner-Webb University with a prospective student. I am glad I read some other reviews, as it made it much easier to find the property without having to turn around. It is on the street behind mcdonalds. :) The front desk clerk was very poilte. When I inquired about the pool, she told me it was... More

Was this review helpful? Yes 2
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments. We are glad that we could accommodate you. We are sorry that we didn't have bacon out that day of your stay. Next time let us know that you would like to have some bacon and we will be more than happy to cook you some!! More

Clifton, Virginia
1 review
5 of 5 stars Reviewed April 30, 2014

The rooms were clean and comfortable. The complimentary breakfast was good. The breakfast selections were well stocked even after 30 college baseball players wiped the breakfast selections clean. Mary Lester, the breakfast hostess, did an amazing job of re-stocking breakfast items in a friendly and cheerful manner!

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your stay. We hope to see you again upon your return to our area. More

Cornelius, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014

Our sons wedding was held in Shelby, NC this past weekend. We chose The Holiday Inn Express for all of the out of town wedding guest. The hotel is kept very very clean. The rooms are clean and very comfortable. The breakfast each morning was appreciated and really very good with omelets, sausage and gravy, fresh biscuits, muffins and pastries.... More

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

Thank you for your comments!! We are glad that you and the wedding party enjoyed your stay!! More

Lenoir, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 29, 2014

The staff at the hotel were great to work with! The hotel manager Karen has always been so helpful and kind when we have stayed at this location. The room has always been clean and the staff goes the extra mile for their guest. I highly recommend a stay at this hotel if you need to stay in Shelby.

Was this review helpful? Yes
Crystal P, Front Office Manager at Holiday Inn Express Shelby, responded to this review

We are glad to hear that you enjoyed your stay with us. We hope to see you again upon your return to our area. More

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Additional Information about Holiday Inn Express Shelby

Address: 2001 East Dixon Boulevard, Highway 74, Shelby, NC 28152
Phone Number:
Location: United States > North Carolina > Shelby
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Shelby 2.5*
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Also Known As:
Holiday Inn Express Shelby Hotel Shelby
Holiday Inn Shelby
Shelby Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University, Hallelujah Acres, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more   less 
Number of rooms
58

Questions & Answers

Questions? Get answers from Holiday Inn Express Shelby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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