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All 3 Sapphire hotels

Hampton Inn & Suites Cashiers-Sapphire Valley

2.5 of 5 Hotel   |   3245 US Highway 64 East, Sapphire, NC 28774
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88%
Ranked #1 of 3 hotels in Sapphire
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
SilverStar092 Florida
  • Overview
  • Reviews (123)
  • Photos (23)
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  • Room tips (23)
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123 people have reviewed this hotel

Traveler rating
    75
    34
    13
    1
    0
See reviews for
40
62
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Florida
Top Contributor
129 reviews 129 reviews
93 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent three nights at this hotel in early August with the goal of relaxing and enjoying the scenery. All I can say is "mission accomplished!" The hotel architecture fits in with the mountain setting perfectly and we enjoyed the added touch of rocking chairs on the front porch area. Our studio suite was spacious, clean, and quiet as it... More

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I read your comments about your recent stay at our hotel. I was pleased to hear that you had such a good time and it seems like you enjoyed the area as well. I appreciate hearing from all our guests. Thank you for taking the time to share your expereinces. We look forward to a return visit soon. More

Marietta, United States
1 review
4 of 5 stars Reviewed 1 week ago

Always recheck reservations made in advance in case there are any misunderstandings. Breakfast option is beneficial to travelers. Internet access in rural areas may pose a problem for use of cell phone. This depends on your provider.

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I was sad to hear that you had an issue with your recent stay at our hotel. If you could contact me at the hotel I would like to find out more details concerning the 'misunderstandings' that had occurred with your particular reservation. We do offer breakfast to our guests, which does include two hot items that rotate daily, hot... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

If you want to measure a hotel by its pillows, this one is substandard. The staff is excellent and the facilities clean and basic, but the pillows are like bricks. I'm not sure there is anything better in the area, but I suggest that you bring your own pillow if you are traveling by car.

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I am sorry to hear that you had 'bricks' for pillows. I don't want anyone to sleep on a brick. That can lead to a very uncomfortable night. We do offer two pillow choices in all our guest rooms. Each room has two foam pillows and two feather pillows on each bed. Extra foam or feather pillows can be requested... More

Chapel Hill, NC
Top Contributor
58 reviews 58 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Hampton is in a beautiful location, but unless you have a room on the mountain view side, the room views are of a hill and tree leaves, which was quiet, but not at all scenic. The exterior of the building has a rustic look, different from most Hampton Inns. Our room was basic Hampton, clean and with adequate space,... More

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

It disappoints me to find out from a social media site after the guest has departed that we failed. I always welcome the opportunity to improve a guests experience before they leave so they do not depart with negative feelings. If you would please contact me directly at the hotel to discuss these issues it would be much appreciated. More

Atlanta, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I'm Hilton Honors member and this place reaffirrmed why I'm so loyal! I had a room with a view of the Mountains. Decor is nice, bed was very comfy. Staff was very helpful. Complimentary breakfast was standard. A lot to do in close proximity. Great getaway place. I will definitely return!

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I am glad to hear that we reconfirmed why you are a loyal Hilton Honors member. At Hampton, we strive to provide every guest clean comfortable surroundings, a friendly staff and valued amenties. I look forward to your next visit. Thank you for posting. More

Central Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here with my family and we loved the hotel. The hotel is located in a very scenic part of western N.C. The room and bed were very comfortable. Good coffee too. There are a few restaurants close by and a grocery store a few miles away.

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I was pleased to hear that you enjoyed your recent vacation in the Cashiers area. Thank you for taking the time to post your comments. We look forward to a return visit soon. More

Augusta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

The view, comfortable bed, and free breakfast were added bonuses to being able to stay in such a convenient location to all that the Cashiers and Highlands area has to offer. It may be a chain hotel, in an area filled with B&B's, but the quaintness and wonderful views made it seem like a large inn.

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I am glad you were able to experience what we are lucky enought to see every day. I was pleased to hear that you enjoyed your recent trip to Sapphire. Thank you for taking the time to share your experience. More

Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2014

Our expectations were met or exceeded in every aspect of our stay at this property. The facilities appeared to be brand new and the staff were all incredibly friendly and pro-actively offering to be helpful. The location is in the heart of the Sapphire Valley-Cashiers area of Western North Carolina with easy access to everything between those two communities.

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

Thank you for sharing! I was pleased to hear that you enjoyed your recent stay at our hotel. We look forward to your next vist. More

Travelers Rest, United States
1 review
5 of 5 stars Reviewed June 28, 2014

Staff was great, food was typical Hampton Inn breakfast (no complaint), great staff and very nice hotel. I used up my Hilton Honors points for a 2 night stay and no regrets. We celebrated our 40th anniv.

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

First of all, Happy Anniversary! 40 years is a milestone worth celebrating! I was pleased to hear that you spent it in our hotel. I was glad that liked our staff and our hotel. Please remember us when you celebrate those other milestones like birthdays or even 41 years of marriage! Thank you for shaing! More

1 review
5 of 5 stars Reviewed June 25, 2014

The room was clean and comfortable....... Very nice room with nice thick towels. The breakfast was very good. I did not use the pool but whish I knew so I could use the nice facilites. The gym was packed with very upgraded equipment and it was nice to have such good equipment. The Staff was friendly and attentive. If you... More

Review collected in partnership with Hampton

mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I am pleased to hear that you found our hotel to your satisfaction. We pride ourselves in maintaining a clean hotel and friendly service. I hope you will think of us again when you are looking to come visit our area. Thank you for sharing! More

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Additional Information about Hampton Inn & Suites Cashiers-Sapphire Valley

Address: 3245 US Highway 64 East, Sapphire, NC 28774
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Sapphire
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Cashiers-Sapphire Valley 2.5*
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Also Known As:
Hampton Inn And Suites Cashiers-Sapphire Valley
Hampton Inn & Suites Cashiers-Sapphire Valley Hotel Sapphire
Hampton Inn Sapphire
Sapphire Hampton Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

Questions & Answers

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