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Hotel class 2.5 of 5
1040 E. Innes St., Salisbury, NC 28144
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Reviews you can trust

70% Recommend
3.0 of 5 stars 18 reviews
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By trip type
All (18)
[ Date ] [ Rating ]
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3 of 5 stars
va804   5 contributions
virginia
Oct 12, 2009 | Trip type: Business, Solo travel

For the Price $118.00 on a week night it was ok. The internet worked half the time. Couch in the sitting area of the room had stains on it. The bedspread has stains on the top of it. HVAC worked good. Bathroom was clean. TV was old tube type. Cable was clear. Cookies at the check in were fresh. Drinks... more

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1 of 5 stars
ShenandoahTraveler   1 contribution
Virginia
Jul 22, 2009 | Trip type: Family

We were staying at this hotel on our way to Hilton Head, SC... I booked my stay through Expedia.. The day that we arrived I knew that we would be arriving around midnight and I called to be sure there would be no problem with our arrival. I was advised that they were expecting us and our room would be... more

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5 of 5 stars
artk11   1 contribution
US
May 26, 2009 | Trip type: Friends getaway

We had a very pleasant stay at this hotel. The location is extremely convenient! We were close to restaurants, shopping and historic downtown Salisbury. The staff was friendly and welcoming. The hot breakfast was nice to wake up to as well. more

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3 of 5 stars
teacher3735   4 contributions
North Carolina
May 17, 2009 | Trip type: Couples
0/1 found this review helpful

My husband and I checked in for one night. We had a king bed on the third floor. The bathroom was clean and large. The mattress and bedding and overall room condition seemed clean. The air condition gave us trouble at night. I called the front desk and they made a suggestion and it worked again. However, the next morning,... more

Management response from
Salisbury_NcCyndilou, general manager

I would like to thank the guest for the review of our property. I just would like to add that the carpets in the guest rooms were replaced in April 2009. The corridor carpets are a bit worn and are scheduled to be replaced later this year.

Never Again!
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1 of 5 stars
ironeagle1   1 contribution
Maryland
Nov 5, 2008 | Trip type: Couples
0/1 found this review helpful

Desk clerk checked us in without realizing that we had reservation under wife's name instead of mine. After we get home had unexpected charge for not canceling the room we thought we had reserved and occupied. Manager, refused to refund amount and insulted me and my wife over the phone. Could not pay me to stay here again. To add... more

Management response from
Salisbury_NcCyndilou, Manager

The guest swere given a full refund on their stay. They made 2 separate reservations in 2 different names and did not cancel the one made through AAA. They should have given both names or cancelled through AAA and all would have been avoided.

Not so good
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2 of 5 stars
joe993   1 contribution
Georgia
Oct 14, 2008 | Trip type: Business

This is a fairly new hotel. But........the air conditioner didn't work. Had to switch rooms. And the wireless internet didn't work. Road noise is awful. Other than that....it was great. more

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4 of 5 stars
mikecbs   11 contributions
Bournemouth, United Kingdom
Sep 18, 2008 | Trip type: Couples

This is a fairly modern hotel adjoining the I85. The room proved to be perfectly adequate. Breakfast also proved to be satisfactory but left room for improvement. The hotel frontage is, in my opinion, on the opposite side of the building to where it should be, facing the Interstate rather than the approach road from the Interstate junction. The approach... more

Great find
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4 of 5 stars
Jayde100   11 contributions
Atlanta, GA
Apr 22, 2008 | Trip type: Business, Couples

Stayed one night while driving down I-85. We were just looking for a simple place to stay the night, but what an unexpectedly nice find this was. Huge room with a huge bathroom. Big, cushy beds. Fabulous shower. Nice staff. Good breakfast, including hot items. Very clean and quiet. They even left the TV so it comes on to the... more

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4 of 5 stars
over1861   16 contributions
Greensboro, Georgia
Jun 17, 2007 | Trip type: Couples

Very nice and clean. Front desk personnel very friendly. Breakfast left a bit to be disired. Hotel is now completely non-smoking. I do not understand how a hotel expects to be completely non-smoking! You might get a room that was once smoking and it will still smell like smoke. They cannot enforce the policy as would a restaurant because you... more

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3 of 5 stars
goingracin   2 contributions
Saskatoon
Jun 3, 2007 | Trip type: Friends getaway

This is a great hotel to stay at during spring race week in Charlotte, NC as the hotel is north of the Speedway in Salisbury, NC, and thus patrons are able to avoid much of the race traffic congestion heading south into Charlotte. The pool is small but adequate, the breakfast acceptable, and the staff are very friendly. Overall, a... more

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Comfort Suites Also Known As

  • Comfort Suites Salisbury
  • Salisbury Comfort Suites
Address: 1040 E. Innes St., Salisbury, NC 28144
Salisbury Hotels Comfort Suites
3.0/5.0
18