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All 8 Esperance hotels

The Jetty Resort

1 The Esplanade, Esperance, Western Australia 6450, Australia
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The Jetty Resort
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Ranked #7 of 8 Hotels in Esperance
A recent review
4 of 5 stars reviewed 2 weeks ago
tcarr1Kalgoorlie Kalgoorlie
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54 reviews from our community

Traveler rating
    10
    18
    16
    6
    4
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9
28
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Kalgoorlie
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice place to stay. Stayed in the ocean view suite for two days and was lovely. Paid extra for a room with a balcony and a view of the ocean. Staff at the front desk were nice and friendly. Clean and spacious room. Bathroom was very large, with a spa but it was disconnected which had a sign informing... More

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Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in one of the basic rooms for $99, It was clean with a good bed and well appointed but let down with the kitchen utensils. Pots & pans, crockery, cutlery, glasses etc were either mis-matched or missing, a very bad assortment indeed. People talking outside carried through to the room inside and the water pipes were noisy. The... More

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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 nights here, all the staff were very friendly and the motel is in a good location. The room we stayed in was very spacious, could maybe do with a bit of modernization sometime but it was very clean and had everything we needed.

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Denise and Davi... K, Owner at The Jetty Resort, responded to this review

I am pleased that your time at The Jetty Resort satisfied your needs. Our winter specials provide excellent discounts whilst still maintaining the high level of customer service and cleanliness as you have noticed. Thank you for your feedback and I hope your future travel plans include a return trip to Esperance. You are most welcome anytime! More

Perth, Australia
1 review
3 of 5 stars Reviewed July 16, 2014

Certainly a great feeling of spaciousness - we were prepared to pay extra for the luxury of a balcony. It is an excellent location and friendly service. Rooms appear neat and presentable, but furniture in our unit in urgent need of repair. Kitchen lacked several of the basics and harsh fluorescent/bright white lighting (indoors and outdoors) creates a stark mood... More

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RodPam, Manager at The Jetty Resort, responded to this review

Its great to know that you found our staff friendly and that you were satisfied with the high level of service you received whilst staying here. We find that lighting and pillows are something that everyone has varying expectations of. We replaced all the pillows only to be told that they are too thick. Some like then thick, some like... More

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 15, 2014

We travelled through Esperance in September 2013. We chose this hotel as a bit of a luxury, paying a higher price than a number of alternative hotels, as we wanted to treat ourselves to a beach view. The "beach view" consisted of high cyclone security fencing in front of a fleet of heavy equipment, with no "jetty view" though somewhere... More

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RodPam, Manager at The Jetty Resort, responded to this review

I am glad to hear that the efforts of our cleaning staff are acknowledged. We aim for a high standard of cleanliness and have a very thorough team of housekeepers. The foreshore has changed significantly in the 10 months since you stayed. The developers are in the landscaping stage and the gardens and gazebos are looking fantastic. There is still... More

Rockingham, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2014

Comfy bed, great shower, full kitchen is a bonus. Heater works well. Service was friendly and the price very good, only $99 for the basic room, definitely a bargain. Only problem was that it rained haha!

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RodPam, Manager at The Jetty Resort, responded to this review

You are welcome back any time, glad to hear that you enjoyed staying at The Jetty Resort. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 21, 2014

The room was comfortable the kitchenette was useless as it struggled to cook eggs there was mould around the top of the shower the quality of the blankets left a bit to be desired would choose other accommodation in the future.

Was this review helpful? Yes 1
RodPam, Manager at The Jetty Resort, responded to this review

Thank you for your review. I have checked the hotplates and they are working fine. Being electric they do take a little while to heat up to the desired setting. We have a very thorough team of cleaners and I have brought your comments to their attention. Although you had a couple of inconveniences, I hope you thoroughly enjoyed the... More

Bali, Indonesia
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2014

this place looked good on the internet but was disappointing. 1. room was not sound proof, we had people next door sitting outside talking.... 2. room was about to be updated, so was pretty scruffy 3. terrible water hammer in pipes 4. fair way from town centre 1.5k approx. 5. Michelle at reception was terrific with assistance 6. reasonably priced

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RodPam, Manager at The Jetty Resort, responded to this review

I am glad that you were satisfied with the price of our accommodation and also the high level of customer service. The walk into the town centre is just under 1km and the foreshore upgrade is almost complete. New gardens, paths and seating have been constructed along the foreshore making it a beautiful picturesque stroll into the centre of town.... More

Perth
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 12, 2014

After seeing a sign at the motel advertising rooms for $99 we decided to spend a night on our way to Bremer Bay. On making an enquiry we were told it was $99 for one person and every other person was an extra $20. The sign did not say "from" $99 and I believe this advertising to be dishonest. As... More

Was this review helpful? Yes 1
RodPam, Manager at The Jetty Resort, responded to this review

Thank you for your review. The room rates were explained when you enquired at reception as your review states. You then had the option of accepting or declining the accommodation available at the rate discussed. We encourage room inspections prior to check in to ensure guests are satisfied with the facilities provided. We have a variety of room styles, catering... More

Kalgoorlie, Australia
1 review
1 of 5 stars Reviewed March 5, 2014

Myself, my husband and our 14month old stayed in one of the older back rooms for 3 nights and dreaded going back to the hotel to sleep etc, all the dishes were dirty, room smelt horrible, sheets were ok, bathroom was disgusting smelt of sewage and I felt dirtier coming out after a shower then I did going in,Carpet cleanliness... More

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RodPam, Manager at The Jetty Resort, responded to this review

Thank you for your comments. Firstly we empathised with everyone that was caught up in the flooding that week, and we, like everyone, just had to wait and see how the situation unfolded over time – as it happened, the roads cleared in time and everyone made it though. It was an unfortunate situation however our terms do state the... More

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Additional Information about The Jetty Resort

Address: 1 The Esplanade, Esperance, Western Australia 6450, Australia
Location: Australia > Western Australia > Esperance
Price Range (Based on Average Rates): $$
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