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All 8 Esperance hotels

The Jetty Resort

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1 The Esplanade, Esperance, Western Australia 6450, Australia
Hotel amenities
The Jetty Resort
Ranked #6 of 8 Hotels in Esperance
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59 reviews from our community

Traveler rating
    11
    20
    18
    6
    4
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10
31
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and I stayed in the 'luxurious ocean view suite' definitely not worth the money you pay. Advertised with a spa - the spa did not work. The shower pressure was ridiculous, and the water continuesly went from normal to freezing cold to boiling hot every 30 seconds, every single time we showered without a doubt! For the amount... More

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Beaudesert, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our two bedroom apartment was well equipped with everything we needed. With a mezzanine floor above and our bedroom below, our king size bed was comfortable and a spa in the ensuite was a great place to relax. The small balcony outside the bedroom was a bonus with a glorious view of the water and the jetty. The pool area... More

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North Lakes, Australia
Top Contributor
99 reviews 99 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights in a two bedroom apartment with ocean views. The mezzanine floor at the top has a queen bed and a single plus an en suite and flat screen. The bedroom downstairs was spacious with a queen bed and a small balcony. The en suite had a two person spa bath which we really appreciated. The compact... More

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Canberra, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room, a suite really, was large, but the decor was very tired. The view on the other hand was fabulous. The in room wifi was very poor, it only worked if I stood in a corner of the bathroom, and not always then. The microwave was an unexpected bonus.

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Denise and Davi... K, Owner at The Jetty Resort, responded to this review

I am glad you enjoyed the lovely views. The foreshore upgrade is almost complete so the views are continuing to improve. The wifi coverage is something we are in the process of expanding. You are correct in saying that the coverage is intermittent, our IT specialist has created a plan for better service and installation should be completed by the... More

Kalgoorlie, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night with some family in a 2x2 apartment. The second "bedroom" was actually a loft with a queen and single bed and ensuite. The down stairs bedroom had a spa ensuite. Definately reccommend.

Was this review helpful? Yes 1
Denise and Davi... K, Owner at The Jetty Resort, responded to this review

Thanks for the positive recommendation. The upstairs bedroom of our 2 bedroom apartments is quite spacious with additional bathroom. Great views from upstairs, especially if you request an ocean facing apartment. More

Kalgoorlie
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 30, 2014

Very nice place to stay. Stayed in the ocean view suite for two days and was lovely. Paid extra for a room with a balcony and a view of the ocean. Staff at the front desk were nice and friendly. Clean and spacious room. Bathroom was very large, with a spa but it was disconnected which had a sign informing... More

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Denise and Davi... K, Owner at The Jetty Resort, responded to this review

The view of the jetty, islands and port lights at night is truly fantastic. The foreshore upgrade is nearly complete and the view from our ocean facing rooms continues to improve. I am glad you enjoyed your stay with us. More

Contributor
16 reviews 16 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed in one of the basic rooms for $99, It was clean with a good bed and well appointed but let down with the kitchen utensils. Pots & pans, crockery, cutlery, glasses etc were either mis-matched or missing, a very bad assortment indeed. People talking outside carried through to the room inside and the water pipes were noisy. The... More

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Denise and Davi... K, Owner at The Jetty Resort, responded to this review

Thank you for review. The standard rooms are the cheaper range of rooms that we have on offer and as you have reported, they are very good value, especially with the winter special rate that you were offered. More

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2014

Spent 2 nights here, all the staff were very friendly and the motel is in a good location. The room we stayed in was very spacious, could maybe do with a bit of modernization sometime but it was very clean and had everything we needed.

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Denise and Davi... K, Owner at The Jetty Resort, responded to this review

I am pleased that your time at The Jetty Resort satisfied your needs. Our winter specials provide excellent discounts whilst still maintaining the high level of customer service and cleanliness as you have noticed. Thank you for your feedback and I hope your future travel plans include a return trip to Esperance. You are most welcome anytime! More

Perth, Australia
1 review
3 of 5 stars Reviewed July 16, 2014

Certainly a great feeling of spaciousness - we were prepared to pay extra for the luxury of a balcony. It is an excellent location and friendly service. Rooms appear neat and presentable, but furniture in our unit in urgent need of repair. Kitchen lacked several of the basics and harsh fluorescent/bright white lighting (indoors and outdoors) creates a stark mood... More

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RodPam, Manager at The Jetty Resort, responded to this review

Its great to know that you found our staff friendly and that you were satisfied with the high level of service you received whilst staying here. We find that lighting and pillows are something that everyone has varying expectations of. We replaced all the pillows only to be told that they are too thick. Some like then thick, some like... More

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 15, 2014

We travelled through Esperance in September 2013. We chose this hotel as a bit of a luxury, paying a higher price than a number of alternative hotels, as we wanted to treat ourselves to a beach view. The "beach view" consisted of high cyclone security fencing in front of a fleet of heavy equipment, with no "jetty view" though somewhere... More

Was this review helpful? Yes 1
RodPam, Manager at The Jetty Resort, responded to this review

I am glad to hear that the efforts of our cleaning staff are acknowledged. We aim for a high standard of cleanliness and have a very thorough team of housekeepers. The foreshore has changed significantly in the 10 months since you stayed. The developers are in the landscaping stage and the gardens and gazebos are looking fantastic. There is still... More

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Additional Information about The Jetty Resort

Address: 1 The Esplanade, Esperance, Western Australia 6450, Australia
Location: Australia > Western Australia > Esperance
Price Range (Based on Average Rates): $$
Number of rooms: 35

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