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All 8 Mount Buller hotels

Grand Mercure Chalet Mt Buller

4.0 of 5 Hotel   |   Summit Road, Mount Buller, Victoria 3723, Australia
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Grand Mercure Chalet Mt Buller
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64%
Ranked #3 of 8 hotels in Mount Buller
A recent review
5 of 5 stars reviewed 3 days ago
Mag19MT Perth, Australia
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126 people have reviewed this hotel

Traveler rating
    25
    52
    31
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Brisbane
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location right in the centre of the village. You can walk out the front of the building and ski to the chair lift. You do have to walk up hill to go to the ski school but that isn't that far. Facilities are great - heated pool, spa, sauna and steam room. Also there is a library which is... More

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Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Chalet is in a great location, right in the centre of the village. Facilities were good and included a heated pool and spa. Restaurants had good quality food, a little bit on the expensive side but what on the mountain isn't!! Friendly staff and good breakfast included in the packages. Good value as kids can stay for free.

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went with my family for the opening weekend of 2014. Bear in mind that Mt Buller is rather pricey compared to what the rest of Victoria state charges. Also, they have a pretty short winter and thus the likelihood of snow/ski is low when it is early on in the winter. We did not manage to ski due to insufficient... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2014

If you're looking for the easy option in terms of staying at Mount Buller, the Chalet is the place to go but you don't want to try it on a tight budget - you can stay at a comparable hotel in Aspen or Zurs for less. It's very central to the village and gives ski-in ski-out access to Bourke Street.... More

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MtBullerChalet, General Manager at Grand Mercure Chalet Mt Buller, responded to this review

Dear Davyd L, Thank you kindly for taking the time to write a review about your stay at Grand Mercure Mt Buller Chalet. It is very important for us to receive feedback from our guests so that we can continually improve our service. Kind regards, Renae Kennedy General Manager More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

We stayed there for 2 nights - 2 adults 2 young kids in the standard king room. Very happy with the service/reception staff also the cleanliness of the room. Large selection of food at breakfast that keep all 4 of us happy. The location is also excellent right at the centre of Mt buller, very convenient if you have young... More

Was this review helpful? Yes 2
MtBullerChalet, General Manager at Grand Mercure Chalet Mt Buller, responded to this review

Dear 2superblue, Thank you kindly for taking the time to write a review about your stay at Grand Mercure Mt Buller Chalet. It is always a pleasure for us to receive positive feedback. We hope to see you again in the future. Kind regards, Renae Kennedy General Manager More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 18, 2013

We made an advance booking and the rates were very reasonable in "snow dollar" terms. We had a king room overlooking the Bourke Street run which was very spacious and could comfotable accommodate 2 adults and 2 young children on the sofa bed. The hotels allows you to take your skis and boots into your room and there is a... More

Was this review helpful? Yes 1
MtBullerChalet, General Manager at Grand Mercure Chalet Mt Buller, responded to this review

Dear australiantripper_10, Thank you kindly for taking the time to write a review about your recent stay at Grand Mercure Mt Buller Chalet. It is always a pleasure for us to receive positive feedback. We hope to see you again in the future. Kind regards, Renae Kennedy General Manager More

Perth, Western Australia
Top Contributor
95 reviews 95 reviews
44 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed July 19, 2013

When you go to Buller you have to expect to be gouged - travel to and from, accommodation, food, drink, ski hire, lift passes, etc. - but if you can come to terms with that and take things for what they are, then the Grand Mercure is an excellent place to stay. Perfect location to ski in, ski out. The... More

Was this review helpful? Yes 1
MtBullerChalet, General Manager at Grand Mercure Chalet Mt Buller, responded to this review

Dear Romford, Thank you kindly for taking the time to write a review about your recent stay at Grand Mercure Mt Buller Chalet. It is very important for us to receive feedback from our guests so that we can continually improve our service. We hope to see you again in the future. Kind regards, Renae Kennedy General Manager More

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Additional Information about Grand Mercure Chalet Mt Buller

Address: Summit Road, Mount Buller, Victoria 3723, Australia
Location: Australia > Victoria > Mount Buller
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Mercure Chalet Mt Buller 4*
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Also Known As:
Mercure Mt Buller

31 photos of this hotel

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Amenities

Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Grand Mercure Mt Buller Chalet is an alpine resort, 3 hours drive north east of Melbourne. The chalet features 62 rooms, with spectacular views of either the mountains or valley, a restaurant, indoor heated swimming pool, spa, gym and sauna. Mt Buller is also an ideal location for mountain activities in the summer. ... more   less 
Number of rooms
62

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