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All 8 Mount Buller hotels

Enzian Hotel On Chamois

3.0 of 5 Hotel   |   69 Chamois Road, Mount Buller, Victoria 3723, Australia
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Ranked #3 of 8 hotels in Mount Buller
A recent review
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  • Reviews (36)
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36 people have reviewed this hotel

Traveler rating
    10
    17
    5
    1
    3
See reviews for
15
6
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Friendly staff who make your holiday a pleasure! Ski in ski out and close to the village. Easy access to everywhere. Lovely food in the restaurant. Separate rooms for the 2 kids with their own TV. Overall, a wonderful stay!

Was this review helpful? Yes
Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very clean and we had an enjoyable stay, the staff are very friendly and go out of their way to help. Close to the village centre - walking distance to all activities, good view from windows

Review collected in partnership with this hotel

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff and management at Enzian are fantastic, they make you feel right at home. The restaurant serves great food and is warm and friendly. The hotel is well located. A short walk to the slopes and village centre. The family room was small but manageable. The room rate was very reasonable. Highly recommend.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Thank you for your kind words of praise. We work hard on ensuring that our guests enjoy their stay and are pleased that you took time to review us. We feel that we offer a great value for money product with friendly service and go out of our way to ensure our guests feel right at home. We look forward... More

Geelong, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We arrived late and the buses had stopped so the nice lady at reception arranged for one of the staff to follow us back to the carpark and give us a lift back. It was a warm welcome and much appreciated. That night we settled in for a meal at the restaurant, which had plenty of charm and a cosey... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

I am pleased that you enjoyed your stay here at Enzian and you found the atmosphere warm and cosy. One of my favourites is the wagyu rump as well but my all time favourite is the duck. I must say our chef is doing a great job this season. We trade on the fact that we are not the flashest... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Definitely worth staying there..gud size room .nice bed n comfi mattress .. Bunk bed for kids ..a TV , fridge ,kettle n tea coffe.what else v want..hot water in bathroom 24/7 which was so gud in cold weather .. Very gud service .. Breakfast was included .. Dine in the restaurant for one day ..very nice veg food .. Staff... More

Was this review helpful? Yes 4
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Thank you for your review. Great to hear that you enjoyed your stay here at Enzian and that you found our staff friendly and that you are now planning a second trip with friends. Look forward to seeing you again soon. More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked the Enzian hotel at short notice & it was one of the cheaper options on the mountain so we did not have high expectations. However we were very pleasantly surprised & really enjoyed our stay there & would highly recommend it. The hotel is ideally placed & just a short walk from the village. The hotel itself has... More

Was this review helpful? Yes 6
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Dear Stella, Many thanks for your words of praise they are greatly appreciated. We're pleased that we exceeded your expectations and only endorses what we have tried so hard to achieve at Enzian. We still have more renovations planned for our reception and restaurant area as well as more improvements in our rooms whilst trying to retain that old school... More

Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent position on the mountain only a short walk from the main ski,lift and shops area of Mt Buller and even closer to Lydia Lasilla ski lift which if there is enough snow will be open so you can avoid the main lift area that can be very busy. This was great to walk out the hotel , walk 40... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Dear Brett, Many thanks for your review. Yes we have our work cut out for us improving the hotel but are managing to get a amazing amount done and already have a long list for next year which will include even more new linen and upgrading of our rooms. A lot done but still a lot to go. With regards... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 19, 2013

I had visited Mt Buller before and heard that Enzian was one of those places you stayed away from however I heard from friends that it was under new management. I decided to make the most of what snow there was and book in. I wasn't disappointed, despite the hotel being a bit older it had a true European look.... More

Was this review helpful? Yes 5
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Many thanks for your review It is very encouraging for us to have such positive feedback about the hotel especially in the first year of our new ownership. We have great plans for the future and your feedback is greatly appreciated, endorsing what we have already achieved. We have other wines available which we do not have listed and should... More

Sydney, Australia
1 review
2 of 5 stars Reviewed September 12, 2013

The location was great (unfortunately the snow was almost gone the week we were there), however, we had a room with a double bed in one room and a set of bunks in the other (3 of us staying). The bunks were very very very uncomfortable. The TV was mounted so high just inside the door that the only place... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Dear Sue, Thank you for your review. Despite many places charging $450 plus per night during this period we only charged you our off peak rate. We have much better accommodation available if you are able to pay the price. We have only recently purchased the hotel and however all bathrooms were reappointed with new vanities, toilets and repainted prior... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

It was great the service was excellent and they have a great restaurant and they have great options for dinner and are all in all a great place to stay with very nice owners... In my opinion anyone that likes space and enjoys great experiences stay with Enzian!!!

Was this review helpful? Yes 2
Paul S, Public Relations Manager at Enzian Hotel On Chamois, responded to this review

Pleased you enjoyed your stay here at Enzian. Our first season with new ownership has been great and it is very gratifying to hear that the service was excellent and that thought the restaurant was great restaurant. Look forward to welcoming you back in the future. More

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Additional Information about Enzian Hotel On Chamois

Address: 69 Chamois Road, Mount Buller, Victoria 3723, Australia
Location: Australia > Victoria > Mount Buller
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Enzian Hotel On Chamois 3*
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26 photos of this hotel

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Hotel Class
Official Description (provided by the hotel)
New management took over in 2013. Enzian is rated 3 stars by AAA Tourism. The hotel provides a true Australian alpine experience welcoming skiers and their families with genuine warmth and personal friendliness. Located just metres from Chamois Run and the Canyon Trail, and a short walk to the heart of Mt Buller's Alpine Village. Relax and enjoy apres drinks in the Austrian style bar rubbing shoulders with some of the mountain's well known identities. Stay on at Enzian's Restaurant for its hearty meals suited for the ravenous skier after a hard day on and off the piste. One of the iconic accommodation houses on Mt Buller, Enzian Hotel on Chamois has a change of ownership and they are treating Enzian Hotel on Chamois with the tender loving care that this iconic hotel deserves. Breathing new life into the property by setting a high standard of hospitality that one would expect of this grand old lady of Mt Buller. Our chef brings his extensive food knowledge to the restaurant and will sure to satisfy even the most discerning palate. So where else would you stay but Hotel Enzian on Chamois. ... more   less 
Number of rooms
12

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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