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All 7 Robe hotels

BEST WESTERN Melaleuca Motel & Apartments

3.5 of 5 Motel   |   20 Smillie Street, Robe, South Australia 5276, Australia
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92%
Ranked #2 of 7 hotels in Robe
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
JorinGoh Singapore, Singapore
  • Reviews (145)
  • Photos (33)
  • Amenities
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  • Room tips (20)
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145 people have reviewed this hotel

Traveler rating
    84
    49
    8
    4
    0
See reviews for
16
94
9
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Singapore, Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This motel would have been perfect had the blackout not happen that night we check in. The staff is very friendly and shows us everything we need to know about the room with a spa bath. It looks good and spacious plus it finally has free WIFI for us to connect to everyone at home. I am so thrilled to... More

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Burnley, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 20, 2014

Stayed here one night whilst travelling Great Ocean Road. Host Martin is fabulous. Was really obliging with everything. Everything else was, well, awful. The room was clean though. Pillows were awful and the bathroom was more like a cupboard with a toilet shower and sink in. The water pressure was diabolical in the shower. The sliding door came off its... More

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi Julie P. Thank you for your review of our motel. I consider your comment "Everything else was, well, awful" the opposite view of most of our guests. We realize that our motel is an older one but we try to make up for it with our cleanliness and hospitality. Yes the bathroom is small but it is certainly not... More

Slovakia
1 review
4 of 5 stars Reviewed May 19, 2014

Stayed here last week with my wife and had a comfortable night. The hot water for the shower wasn't hot enough for my normal bath, however the hot water from the sink tap was excellent so I told the host about this during check out and he said he'll have his plumber check the bathroom where we stayed. They also... More

Review collected in partnership with Best Western

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi mitanahoney. Thank you for your review of our motel we appreciate it. It was great that you commented on the hot water to me as we had the plumber come and check out the HWS. As we don't sleep in the rooms we do rely on guest feedback for any problems which we then act upon. Kind regards Martin... More

Blue Mountains National Park, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2014

had a FANTASTIC stay, free movie hire (a nice surprise for my 3yr old), SPOTLESS room, exceptional service, truly a home away from home. with all things Robe has to offer at your door step. will be back.

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi r b. Thank you for your lovely review of our property I am pleased that you enjoyed your stay. I trust the rest of your holiday was good as ell. We do pride ourselves on our cleanliness and as you say the free DVD collection of over 500 DVD's is a bonus. All the best of wishes & we... More

Melbourne
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 25, 2014

I decided to stay in Robe after just driving into town on a road trip and decided I liked the feel of it so much I wanted to stay the night. Because of the holidays and the cruise ship (that apparently didn't show) I got the last room. The owner couldn't not have been more helpful and obliging, letting me... More

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi kwillyau. Thank you so much for the great review of our motel. We try very hard with making people feel at home & particularly with our cleanliness. We do hope to see you again 'Kind regards Martin Stanley More

Solihull
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

We stayed one night after our third day driving from Melbourne to Adelaide. Everything we needed was there, other than the free wifi that had just been upgraded but couldn't be found on my laptop which was probably my problem as I was told that the effectiveness of the system had been checked very recently. I was given a number... More

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi Solihull Tony, Thank you for your review of our motel we really appreciate it. Our free WIFI system was upgraded late last year and yours is the first complaint we've had for it. As you said there is a free 1800 number to call if you have difficulties and we have found in all cases that it is the... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2014

This is a great place to stay in Robe. Exceptionally clean and well kept. They even have a special rainwater tap that is filtered for drinking. (a positive in South Australia!) The owners go out their way to make your stay enjoyable.

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi 723traveller, Thank you for your review of our motel, we really appreciate it. Whilst we may be an older property we try to make up for it with keeping our place very clean & well maintained. Having good water for tea & coffee as well as for drinking is a must & that is why we have our rainwater... More

Bromley, Kent UK
Top Contributor
163 reviews 163 reviews
76 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed March 19, 2014 via mobile

Thank you Martin and Trudie for a very enjoyable one night stay at your motel. We had unit 10 which was very clean and comfortable, plenty of hot water and free wifi. The continental breakfast was good too. Robe is a very pretty, unspoilt town and worth visiting.

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi Speges Thank you for your review of our motel. The room you had was a Studio Apartment which is very large and as you say very clean. We pride ourselves on our cleanliness. We have been offering our guests FREE WIFI for over four years and only recently had a completely new system installed which is very quick &... More

Banstead
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 18, 2014

Martin (a 70 year old with a wicked sense of humour) runs the Best Western motel in Robe.We had unit no. 1. It’s pretty big as motel units go and perfectly good for an overnight stay. I concur with everything that has been previously said about this motel - clean, comfortable, surprisingly quiet, quality attention to detail, a decent continental... More

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi hatmanBanstead, Thank you for your great review of our motel. I have to tell you that I'm actually 71 but what's a year between people. My wife Trudy & her team are responsible for the cleaning of our rooms and they do a great job. We are in a quiet area because we are not on the main road... More

Haslemere, United Kingdom
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 4, 2014

What a great find! Nice comfortable clean and colourful rooms and a Manager who even waves you off! Robe is lovely - don't stay anywhere else! Martin will also give you the name of an excellent restaurant just down the road.

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Martin S, General Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi MAilliwN. Thank you so much for your great review of our motel. We really do try very hard to please all of our guests. We pride ourselves on the cleanliness of our rooms & Trudy & her team do a great job for us. Thanks once again. Kind regards Martin Stanley More

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Additional Information about BEST WESTERN Melaleuca Motel & Apartments

Address: 20 Smillie Street, Robe, South Australia 5276, Australia
Phone Number:
Location: Australia > South Australia > Robe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Melaleuca Motel & Apartments 3.5*
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Also Known As:
Best Western Robe
Robe Best Western

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Amenities

Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Class
Official Description (provided by the hotel)
LOCATION! LOCATION! LOCATION! Arguably in the best position in Robe with a short walk to the CBD, beach & restaurants we have rooms to suit all travelers from our standard rooms to spacious family 1 and 2 bedroom suites. All rooms have FREE WIFI, FREE Fox sports, FREE DVD Library, queen sized beds & air-conditioning; some with spa baths. Get in quick & come and stay at the best location in Robe; it’s so easy to walk everywhere from here! Rated number 1 in Robe by TripAdvisor. ... more   less 
Number of rooms
17

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