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BEST WESTERN Melaleuca Motel & Apartments

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20 Smillie Street, Robe, South Australia 5276, Australia
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BEST WESTERN Melaleuca Motel & Apartments
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181 Reviews from our TripAdvisor Community

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Traveler rating
    95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (181)
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    (56)
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All months
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

You're not really treated as a customer, you're treated like family. Wonderfully warm reception after a long day on the road. Suggestions for dinner, shown personally to our room. The room was very clean and comfortable with everything you need. Extremely quiet location made for an excellent sleep.

Was this review helpful? Yes
BWRMM, Owner at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank You for your kind remarks,we enjoy meeting our guests and make them feel welcome.So glad you enjoyed your stay and hope you get to visit again soon.Hope you enjoyed your fish and chips Regards Kay and Graham Owners and Managers More 

Port Adelaide, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A great location in the off season, easy walk to shops and restaurants, great views at the beach and marina. Friendly management, easy onsite parking, room very clean and tidy. I stayed overnight and was well rested due to the peace and quite. I would presume during the school holidays it would be more noisy but is still a lovely... More 

Was this review helpful? Yes
BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Hi we are glad you enjoyed your stay with us and liked our seaside town.It is a lovely peaceful time of the year and hope you can come and visit us again we look forward to seeing you then Regards Graham and Kay More 

Adelaide, Australia
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 30, 2015

A beautiful location within the town with easy walk to main street, cafe's etc.Your hosts are very friendly and a good guide as to where to eat and attractions. Our second visit and would stay again if in the town.

Was this review helpful? Yes
BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you for your review. We are glad you enjoyed your second stay with us and the close proximity to the town. There is plenty to see, good quality cafes and restaurants and great variety of shops for visitors to Robe to enjoy - as you say all close by to our motel. We look forward to you staying with... More 

Aberdeenshire
Level Contributor
111 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 21, 2015

Very well located, easy walk to shops, restaurant and points of interest - though, still a nice quiet location. Friendly and helpful staff. Large, clean, bright, well appointed rooms. Large, very comfortable bed. Good Air Con. Free, fast, Wifi. Room even had a toaster! Parking was allocated, by room number, and undercover.

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Australia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 20, 2015

This is a clean comfortable place located just on the edge of Robe's town centre. Yes the decor is a little outdated but don't let that put you off coming to stay here. Our room was exceptionally clean, neat and in great condition. It was nicely presented and very spacious. Our unit had a kitchen which was very convenient for... More 

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BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you for your review. We are pleased you enjoyed your stay in beautiful Robe and the motel. We appreciate your comments, and hope your recommendation is taken up by others who rely on honest reviews. Geoff and Jill (Relief Managers) More 

Hamiton NZ
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

When we arrived we received a vey friendly wlcome from Jill. She gave us a map and told us about all the things in the area. After discussing possible dinner options she offered to book us a table at a nearby restaurant (Sails) which I'd also highly recommend. Room was clean and comfortable and everything was in good condition. Situated... More 

Was this review helpful? Yes
BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you for your review. We are so pleased to hear how much you enjoyed your stay, and your dinner at Sails. We hope you get the chance to return to Robe and enjoy it all over again, - maybe on a rainy day with a DVD. thanks again, Jill -Relief Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

Heading towards Adelaide, arrived in Robe to stop the night with nothing booked. The information centre was unbelievably helpful and knowledgeable! Gave us a list of accommodation, decided to choose best western. No particular reason, was just close and was too tired to drive anywhere else. Best western was booked out of standard rooms, so she offered us an apartment... More 

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BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you for your review. I can only say how disappointed I am that you took the time to do this review AFTER accepting the upgrade at no extra charge and being aware BEFORE you left reception that there was no FREE wifi, due to us waiting for Telstra to fix it. Nobody forced you to stay, you could have... More 

Greater London, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 4, 2015

This was one of our stopovers driving the Great Ocean road from Melbourne to Adelaide. Robe itself was very unexpected, a lovely beach orientated holiday place, with beautiful wide sweeping beaches. The Best Western is set back from the beach, but we walk everywhere when we go on holiday and this was no exception, and we walked around a small... More 

Was this review helpful? Yes
BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you for your review. Yes we often hear people say what a surprise they had when arriving in Robe. We're glad you enjoyed our motel and the vicinity being one street back from the beach, shops and cafes, making walking to all of this a pleasure. Jill & Geoff Relief Managers More 

Toronto
Level Contributor
226 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed April 3, 2015

We thoroughly enjoyed our one night stay in a two bedroom apartment. Yes it is an old motel and the walls are concrete block but the place was clean and had every amenity we could ask for. Jill made us feel so welcome. She booked dinner for us at Sails, escorted us to our suite and even came along later... More 

Was this review helpful? Yes
BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you so much for your kind review. We are so glad you enjoyed your stay with us, it was our pleasure to share this motel and beautiful Robe with you; yes Sails is a restaurant we are always pleased to recommend. Hope you do get the chance to return some day. Jill & Geoff Relief Managers More 

Glasgow, United Kingdom
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed April 1, 2015

We had booked this in advance and, due to my sister in law breaking her arm, I had to phone to let them know that we would be late. We had driven up from Port Fairy and arrived later than planned but the reception we got was great. I noticed that the reception desk sign said that it would close... More 

Was this review helpful? Yes
BWRMM, Manager at BEST WESTERN Melaleuca Motel & Apartments, responded to this review

Thank you for your review, we hope your sister-in-law's arm is healing well. Yes, Robe has a lot to offer and we hope you get the opportunity to return and enjoy it fully. We appreciate your comments, yes the motel like so much of Robe is old, that being part of the beauty of the amazing history that surrounds this... More 

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