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All 3 Yeppoon hotels

Mercure Capricorn Resort Yeppoon

4.0 of 5 Resort   |   Farnborough Road, Yeppoon, Queensland 4703, Australia
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Mercure Capricorn Resort Yeppoon
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Ranked #3 of 3 Hotels in Yeppoon
A recent review
5 of 5 stars reviewed 6 days ago
Sharon C Wellington, New Zealand
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925 reviews from our community

Traveler rating
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    246
    308
    163
    133
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Darwin, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

My friend and I booked a month in advance to attend the Food and Wine Festival, on arrival we were told to come back at 2pm, which we did and were amazed to only find two receptionists on check in whom were terribly disorganised the queue was a long one and they also attended incoming calls. We waited 20 minutes... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Well............ Where do I start. 1. I booked this hotel as it was the only Accor Hotel between Rockhampton and Yeppoon. 2. Check In. Receptionist did not recognise status. Offering me internet at a cost. For the welcome drink, you had to walk miles. 3. Valet. This hotel can't even spell the word. No Valet or concierge employee anywhere. 4.... More

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Wellington, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Never been before but were told not to miss this place as we drove down the east coast. We were very impressed. We stayed at the resort which was beautiful, large swimming pool lovely restaurant and beautiful grounds. Our room was large very clean with a balcony overlooking the pool. Was sorry we couldn't stay longer.

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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My husband and I arrived late one night in August 2014. Hotel was well signposted and easy to locate. Staff were all very friendly and accommodating. We requested a last minute deal and they allocated us a room at the end of the Hotel. Very quiet and peaceful (although it was low season). The Hotel rooms are dated and do... More

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Gracemere, Australia
1 review
1 of 5 stars Reviewed 1 week ago

As my wife's and myself's birthdays are two weeks apart we decided to stay for a weekend well started with rusted chairs on balcony smelly moldy room poor quality pillows that had no body at all no radio because it was broken and in pieces little fly screen so had to keep sliding door closed as much as possible shower... More

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Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review

Dear 87Chris1965 I am sincerely sorry to hear that your stay did not meet your expectation and would welcome a chance to discuss these issues with you directly. I can be contacted on (07) 4925 2525. Warm regards Jonathan Dean General Manager More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and myself stayed at this resort for 3 nights last week ( bed & breakfast deal ) , found the resort to be in need of an upgrade , but what a great place to stay if you have a young family the resort is a bit of a drive out of Yeppoon , but everything you need... More

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Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review

Dear Sue B Thank you for providing your feedback. I was delighted to hear that you enjoyed your stay and especially the buffet breakfast in the Billabong restaurant. I note your comments regarding the Resort needing an ”upgrade” and I am happy to advise that we are in discussions with our owners to refurbish the Resort and hope this to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Recently stayed at Mecure Capricorn for 4 nights, 2 couples staying in 2 rooms, and we had booked and paid for the rooms almost 8 months in advance through mecures website. We have stayed in a number of mecure and Accor hotels previously, and have come to expect a certain standard for this chain. Upon arrival, we were informed that... More

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Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review

Dear Emnichols Thank you for your feedback and I apologise for the confusion regarding the pre-payment of your booking. I note your comments regarding the $50.00 per night deposit and advise that it is an Accor Hotels policy to take a pre-authorisation on a credit card on arrival. This enables you to charge back to your room. I am sorry... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I booked a room for our family so that we could attend a Black tie ball to raise money for the mental health charity Beyond blue. We decided to stay the night as we do not live in close proximity to the resort. On checking in the staff were friendly and courteous, however the room could only be described as... More

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Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review

Dear Brmnybullwinkle Thank you for taking the time to provide your feedback and please accept my apologies for the disappointment you experienced with your room. I have addressed this with our Executive Housekeeper to ensure that the same does not affect any future guests and advise that we will be re-training our Supervisors to ensure they are more thorough in... More

Top Contributor
113 reviews 113 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights. Our room was on the top floor with a lovely ocean view. The rooms are in need of a revamp but were fine for us with our kids for this stay. Towels & linen weren't the nicest but they were clean. The resort itself is great. Huge pool area that is well maintained, sun... More

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Jonathan_Capricorn, General Manager at Mercure Capricorn Resort Yeppoon, responded to this review

Dear Tlussa Thank you for your feedback. It was great to hear that your whole family enjoyed their stay and the abundance of facilities on offer. I take on board your comments regarding the refurbishment required and can assure you that we are pushing to have this completed by our owners in the near future. We hope to welcome you... More

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Additional Information about Mercure Capricorn Resort Yeppoon

Address: Farnborough Road, Yeppoon, Queensland 4703, Australia
Phone Number:
Location: Australia > Queensland > Yeppoon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Capricorn Resort Yeppoon 4*
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Also Known As:
Mercure Capricorn Resort Yeppoon Hotel Yeppoon
Capricorn Hotel Yeppoon
Capricorn Hotel Rockhampton

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