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BIG4 Capricorn Palms Holiday Village

Certificate of Excellence
Wildin Way | Mulambin, Yeppoon, Queensland 4703, Australia
Hotel amenities
BIG4 Capricorn Palms Holiday Village
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Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Maggie G Christchurch, New Zealand
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • All months
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    (10)
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    (19)
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Christchurch, New Zealand
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Our first stay at a Big4 and first Big4 in Australia. Have never stayed in a holiday village in a cabin and we love it. If you are not posh this is the way to go. If you are posh you may also like it. We arrived very late - and did not check out the park facilities apart from... More 

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Adelaide, Australia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Very flashy caravan park amazing for children. Outdoor cinema, jumping pillow, bicycles for hire etc. For a family holiday great, secluded in the middle of a brand new housing estate away from highway but 5 mins . drive to beach. But nearest shops 20 mins away in a car so BYO, much cheaper than staying in Yepoon. Front office girl... More 

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Central Coast
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Paid an extra $14 and updated our booking to a family cabin as the standard cabins are very small . Stayed one night and and found the park to be very good . Friendly staff and the upgrade was no problem .

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capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your review, It is great to see that you enjoyed your stay and we look forward to seeing you again one day. Have a great day. More 

Botanic Ridge
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The setting of the park was nice but the thing that lets it down is for the size of the park they only have 1 amenities block. The laundry only has 3 washing machines which is ridiculous, you either have to get up very early or leave your washing until the afternoon because everyone is lined up in the morning... More 

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capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your detailed review, it is great to see such positive comments about our park. It is on our future development plan to put in another amenities block and laundry. We look forward to seeing you in the future. More 

Emerald, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic long weekend with our 3 children and would certainly recommend the holiday park to all of our friends and family. Clean rooms, friendly staff and inviting atmosphere. Can't wait for our next visit

Was this review helpful? Yes
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you very much for your amazing review of our park and the area. It’s great to see that you were happy with our service and facilities we provide here at BIG4 Capricorn Palms. We are very proud of our park and always strive to make our guests stay as fun and comfortable as possible More 

Roma, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a powered camp site, very clean and tidy. Staff friendly and helpful. Great for kids plenty for them to do and movies every night in the school holidays...just like the old drive ins. If anything the showers let the park down, everything in the shower cubicle gets wet except you.

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capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your review, it is great to see such positive comments about our park and our employees. We are in the process of putting new shower heads in the amenities so hopefully that solves the issues. We are very proud of our outdoor theatre and we are glad to see you had a great stay and we look... More 

Port Macquarie, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2015 via mobile

Staff excellent park grounds and surrounds very clean and tidy. We had a powered caravan site that was very good. TV reception poor so park offer a lead connection to a digital outlet that allows good service. A friendly Emu even visited our site a couple of mornings a bit hit for all to see walking thru park. Only let... More 

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capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your wonderful review. The whole team here at BIG4 Capricorn palms put in a big effort to ensure that your stay is as comfortable and enjoyable as possible. We have taken on board your review that our amenities need maintenance and we will address this issue. We look forward to seeing you again soon. More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed June 9, 2015

We have stayed in the cabins three times over the past 18mths but last time had a very noisy air conditioner at 4am every morning. This time we took our camper trailer as winter and didn't need air con. The sites are very clean and grassy but as night we could not sleep because the park is surrounded by suburbia... More 

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for taking the time to give us your feedback. We are disappointed to hear of those issues. As you know we are here 24 hours a day 7 days a week to fix any issues that we can, but we need to hear about them while you are here so that we have the chance to... More 

cornwall
Level Contributor
140 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed April 26, 2015

This site is in a residential area and suffers no road noise. The facilities are great and clean. The options for kids are great including an open air cinema showing an early evening film each night. We were on a powered site in a small van. You will be joined by inquisitive emus at some point in your stay.

Was this review helpful? Yes
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your detailed review, it is great to see such positive comments about our park. We are glad to see you had a great stay and we look forward to seeing you in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

My daughter and I stayed for a weekend. Had a little trouble with the van, and the staff here were very helpful and sorted us out very quickly. The park is very clean and tidy and the pool, Waterslide and movie amphitheater are great.

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for your feedback, it is fantastic news that you and your family have had such a wonderful time while staying with us. The movies each night are a big hit. Look forward to seeing you all on your next visit. More 

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