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BIG4 Capricorn Palms Holiday Village

Certificate of Excellence
Wildin Way | Mulambin, Yeppoon, Queensland 4703, Australia
Hotel amenities
BIG4 Capricorn Palms Holiday Village
Best prices for: 1 room 1 guest
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
tonyj55 Port Macquarie, Australia
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75 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (10)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (19)
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Port Macquarie, Australia
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Staff excellent park grounds and surrounds very clean and tidy. We had a powered caravan site that was very good. TV reception poor so park offer a lead connection to a digital outlet that allows good service. A friendly Emu even visited our site a couple of mornings a bit hit for all to see walking thru park. Only let... More 

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your wonderful review. The whole team here at BIG4 Capricorn palms put in a big effort to ensure that your stay is as comfortable and enjoyable as possible. We have taken on board your review that our amenities need maintenance and we will address this issue. We look forward to seeing you again soon. More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

We have stayed in the cabins three times over the past 18mths but last time had a very noisy air conditioner at 4am every morning. This time we took our camper trailer as winter and didn't need air con. The sites are very clean and grassy but as night we could not sleep because the park is surrounded by suburbia... More 

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for taking the time to give us your feedback. We are disappointed to hear of those issues. As you know we are here 24 hours a day 7 days a week to fix any issues that we can, but we need to hear about them while you are here so that we have the chance to... More 

cornwall
Level Contributor
140 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed April 26, 2015

This site is in a residential area and suffers no road noise. The facilities are great and clean. The options for kids are great including an open air cinema showing an early evening film each night. We were on a powered site in a small van. You will be joined by inquisitive emus at some point in your stay.

Was this review helpful? Yes
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your detailed review, it is great to see such positive comments about our park. We are glad to see you had a great stay and we look forward to seeing you in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

My daughter and I stayed for a weekend. Had a little trouble with the van, and the staff here were very helpful and sorted us out very quickly. The park is very clean and tidy and the pool, Waterslide and movie amphitheater are great.

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for your feedback, it is fantastic news that you and your family have had such a wonderful time while staying with us. The movies each night are a big hit. Look forward to seeing you all on your next visit. More 

Airlie Beach, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed for 3 days with our little girl. Everyone was really friendly, camp kitchen, toilets, showers etc were clean. Great stay and if weare ever in the area again we would definitely come back. Thank you

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you very much for your amazing review of our park and the area. Its great to see that you were happy with our service and the facilities we provide here at BIG4 Capricorn Palms. We are very proud of our park and always strive to make our guests stay as fun and comfortable as possible. :) We look forward... More 

Mackay, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 26, 2015

We just got home from 4 nights here, first of all I'd recommend for people to double check there booking if in a cabin, why? We had booked a delux villa....or so we thought.. Turns out we were 'booked' in a delux cabin which is much smaller then what we thought we had booked! We also got moved cabins as... More 

Was this review helpful? Yes 1
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

It is unfortunate to hear you were disappointed with your stay. At the time of booking your cabin, you were sent a confirmation email confirming that you were in a deluxe family cabin. We are sorry to hear of those issues you had with our Deluxe Family Cabin, they are actually our 2nd most popular type of accomodation. They are... More 

Townsville, Australia
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 25, 2015

We recently stayed at this Big 4 for 5 nights and the park is definitely run with families in mind. The location is good - not too far from Yeppoon with short drives to fishing spots and places of interest. We particularly enjoyed the Causeway, and Emu Park where the singing ship is located. The amenities are clean but the... More 

Was this review helpful? Yes 1
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Many thanks for the wonderful comments regarding our park and your stay. A bigger pool is on our future development plan :) Our entire team try to make sure that everyone has a memorable and happy stay even our friendly resident emu. More 

Brisbane
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 6, 2015

We had a great stay at the capricorn Palms Big 4 over the new years period. Even though the park was at capacity, it was quiet with everyone being very respectful of eachother. The level grassy site was great to set the camper trailer up on. The ammenities block was fine, yes it is dated but it is functional. we... More 

Was this review helpful? Yes 1
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your detailed review, it is great to see such positive comments about our park, our employees and the general area. A bigger pool is on our future development plan :) We are glad to see you had a great stay and we look forward to seeing you in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

My family and I stayed here for 4 nights in an open plan cabin for 3. We can not fault this place. So much for my son to do and very relaxing for us. Everything was clean and well maintained. Two pools one with a water slide gave hours of entertainment. Kids movies on every night out in the open.... More 

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your wonderful review. The whole team here at BIG4 Capricorn palms put in a big effort to ensure that your stay is as comfortable and enjoyable as possible. We look forward to seeing you again soon, have a great day! :) More 

Rockhampton, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed December 25, 2014

On 3 occasions my partner & I travelled to the park (the first occasion in June the last late September) to discuss plans for the weekend and were told on all occasions that the family event could be held. We were never advised of any restrictions that might have negated the use of 2 sites for the event that was... More 

Was this review helpful? Yes
capricornpalms, Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for taking the time to give us your feedback. We are disappointed to hear of those issues you had with our 2 bedroom Cottage smoke alarm. We did go to your cabin 4 times to try and fix the issue but you were not home. We have addressed the issues with our after-hours phone service and... More 

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