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Harbour Side Resort

3.5 of 5 132 Marine Parade, Southport, Queensland 4215, Australia
Best prices for: 1 room 1 guest
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Harbour Side Resort
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Harbour Side Resort
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115 reviews from our community

Traveler rating
    6
    32
    14
    21
    42
See reviews for
40
26
9
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (115)
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    (28)
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    (24)
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    (38)
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1 review
1 of 5 stars Reviewed 2 weeks ago

I couldn't and didn't even get into my booked room I am a wheelchair user. I booked directly with reception & was assured that I would have an accessible room but when I got there the room was on the 3rd floor. I was offered the first floor by management as it was only up one flight of stairs. Not... More 

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

Just trying to get a room was painful with the phone service constantly cutting in and out. No parking available, despite being told there was plenty. Then treated like I was stupid for my efforts. Was going to be my first time staying here. Yeah, never. Big mistake.

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Coffs Harbour, Australia
1 review
1 of 5 stars Reviewed January 25, 2015

We took pictures to back up everything we say about this nightmare stay and am so glad we can upload them for you to see. These pictures have been resized but not Photoshopped and I still have the original ones. Mould "everywhere", dirty, holes punched in the bedroom door not repaired, dirty oh such dirty floors, latches broken, grouting on... More 

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1 review
1 of 5 stars Reviewed January 12, 2015 via mobile

We booked in from the 12th jan until the 16th Han 2015. We stayed for 2 hrs. The room was not cleaned at all. The dishwasher was blocked up and had dirty smelly water filled up in it. The carpets..... Well we would not walk on it with out shoes. The shower had mould in it and the furniture especially... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed January 12, 2015

This unit needs a good clean. There was dust & dirt behind the bathroom door & the windows & screens were filled with dust that had turned to dirt from the rain. There were no coat hangers in the cupboards. There was mould in the shower recess between the tiles. The GPS did not recognise the address as this section... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 4, 2015

We booked here for a 2 week holiday. We arrived at 1pm (and previously organised earlier check in as we have a young baby) we were asked to come back in a few hours. We were told we were on the ground level when we booked, but we stayed up on level 3. The room we were in smelt so... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 31, 2014

Almost everything in the room was very dirty. Curtains were disgusting, dinner chairs topped with oil stains I was too scared to sit on. Aircon was leaking. There was a big gap under the door insects could get in easily. Very noisy environment you could hear every single word from other guests. Won't come back ever again!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 29, 2014

Arrived at 3:00 to check into our room, on my own with a baby and four year old. Was made to wait at reception for fifteen minutes after the gentleman answered a call for a booking enquiry while I was right there. FINALLY when he got off the phone there was no recognition of the wait whatsoever. I was given... More 

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Brisbane
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 16, 2014

Stayed at this place very very briefly. Tried to book in at midday told to go away till later by a Chinese manager who spoke very very little English. This was just after phoning her as she hung up in my ear saying very very busy. We went away till 1.30pm that is when the fun started The Chinese manager... More 

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Florence, Oregon
Top Contributor
68 reviews 68 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 4, 2014

We stayed here to avoid the busier areas on the Gold Coast. The first room we were assigned had a dead cockroach in the bathroom and no cold water. We were switched to another room with a much smaller tv. For an establishment that promotes water conservation we expected the faucets to be able to shut off completely. The kitchenette... More 

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Additional Information about Harbour Side Resort

Address: 132 Marine Parade, Southport, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Southport
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harbour Side Resort 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Harbour Side Hotel Southport
Harbour Side Resort Southport, Gold Coast, Australia

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