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Harbour Side Resort

3.5 of 5 132 Marine Parade, Southport, Queensland 4215, Australia
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Harbour Side Resort
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Harbour Side Resort
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113 reviews from our community

Traveler rating
    6
    32
    14
    21
    40
See reviews for
40
26
8
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Coffs Harbour, Australia
1 review
1 of 5 stars Reviewed 4 days ago NEW

We took pictures to back up everything we say about this nightmare stay and am so glad we can upload them for you to see. These pictures have been resized but not Photoshopped and I still have the original ones. Mould "everywhere", dirty, holes punched in the bedroom door not repaired, dirty oh such dirty floors, latches broken, grouting on... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

We booked in from the 12th jan until the 16th Han 2015. We stayed for 2 hrs. The room was not cleaned at all. The dishwasher was blocked up and had dirty smelly water filled up in it. The carpets..... Well we would not walk on it with out shoes. The shower had mould in it and the furniture especially... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 weeks ago

This unit needs a good clean. There was dust & dirt behind the bathroom door & the windows & screens were filled with dust that had turned to dirt from the rain. There were no coat hangers in the cupboards. There was mould in the shower recess between the tiles. The GPS did not recognise the address as this section... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked here for a 2 week holiday. We arrived at 1pm (and previously organised earlier check in as we have a young baby) we were asked to come back in a few hours. We were told we were on the ground level when we booked, but we stayed up on level 3. The room we were in smelt so... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Almost everything in the room was very dirty. Curtains were disgusting, dinner chairs topped with oil stains I was too scared to sit on. Aircon was leaking. There was a big gap under the door insects could get in easily. Very noisy environment you could hear every single word from other guests. Won't come back ever again!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Arrived at 3:00 to check into our room, on my own with a baby and four year old. Was made to wait at reception for fifteen minutes after the gentleman answered a call for a booking enquiry while I was right there. FINALLY when he got off the phone there was no recognition of the wait whatsoever. I was given... More 

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Brisbane
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 16, 2014

Stayed at this place very very briefly. Tried to book in at midday told to go away till later by a Chinese manager who spoke very very little English. This was just after phoning her as she hung up in my ear saying very very busy. We went away till 1.30pm that is when the fun started The Chinese manager... More 

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Florence, Oregon
Top Contributor
65 reviews 65 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 4, 2014

We stayed here to avoid the busier areas on the Gold Coast. The first room we were assigned had a dead cockroach in the bathroom and no cold water. We were switched to another room with a much smaller tv. For an establishment that promotes water conservation we expected the faucets to be able to shut off completely. The kitchenette... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 29, 2014

We booked 2 apartments. 1 was supposed to have 2 queen beds . it had 1 queen and 2 singles. And an air conditioner that was broken. The 1 bedroom unit had a bed that it would of being softer sleeping on the floor. A neck lace was left behind and no one seemed to be able to find it.... More 

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1 review
1 of 5 stars Reviewed November 17, 2014 via mobile

The place was really dirty !! Linen curtains with stain the bathroom was unbelievable in the shower there was hairs of somebody that probably shaved !!! I've showed the receptionist the problems and I asked a redound cause I didn't want to stay there and they was very rude and try to keep my money !!! Somebody should close down... More 

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Additional Information about Harbour Side Resort

Address: 132 Marine Parade, Southport, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Southport
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harbour Side Resort 3.5*
Number of rooms: 44
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Also Known As:
Harbour Side Hotel Southport
Harbour Side Resort Southport, Gold Coast, Australia

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