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Sundale Motel

20 Queen Street, Southport, Gold Coast, Queensland 4215, Australia
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1 room 1 guest
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22 Reviews from our TripAdvisor Community

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Traveler rating
    4
    4
    2
    3
    9
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4
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4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (3)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (7)
All months
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

The room downstairs was awful! The fridge didn't work & the bathroom had a leaky toilet,it was so uncomfortable being there but I was desperate so I lasted the week out as there's no refunds available..The reason I switched from the upstairs room was as I've mobility issues so when the downstairs room became available(a warning about that upstairs room,too,the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 17, 2015

I was so very impressed with the personal service here, the staff were friendly and extremely helpful. Well contained, simple rooms perfect for business trips and overnight stays. I will definitely be returning :)

Was this review helpful? Yes
Geelong, Australia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed December 27, 2014

My partner and I realised we had made a mistake as soon as we drove into the car park. The owner is un-friendly, un-helpful and rude. We had no air con unless you pay $10! We paid for wifi and it didn't work! When we told the owner it wasn't working, he made no effort to help us as he... More 

Was this review helpful? Yes 5
SundaleMotel, Owner at Sundale Motel, responded to this review

Dear Lucy L from Geelong, I have reviewed your publicly published profile where you are toasted as a "Foodie", "Trendsetter" and "Luxury Traveller" and apart from the fact that you spammed a hefty 18 reviews on 27 Dec, then a further five on 28 Dec, followed by another six on 9 Jan your un-traceable and therefore un-verified stay at my... More 

Travelers are raving about these Southport hotels

Pacific Coast Australia, Australia
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed September 18, 2014

No A/C unless you pay an extra $10.00 for a small extension cord - strange but true - see photo's,the lead from the A/C is about 30cm short. # Very poor,dangerous and confusing entry/exit. # Could be too noisy for some people with a busy intersection out the front and the tram line. # Internet advertised online and on the... More 

Was this review helpful? Yes 1
SundaleMotel, Owner at Sundale Motel, responded to this review

Hello Dalekate777, Goodness gracious Dalekate777 you are ticked off aren't you? Sometimes when you feel that everyone you meet is against you it might be time to check your own attitude! After reading your numerous other posts about accommodations you've stayed in the spray I've copped is not out of character for you. I do understand that I'm supposed to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

Comphy quiet close to everything i really enjoyed my stay and the staff were friendly and helpful. Not only did i get a tour of the room i was pointed out too different restaurants and times they closed. Great service a+

Was this review helpful? Yes 1
Brisbane
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 18, 2013

The complex is dated and basic. Very noisy due to tram work. Did not feel secure as the locks on the sliding glass doors seemed loose, No air con in my room. ( amazing in 2013 ) A no frills motel. Saying the above, the rate of only $89.00 was a good deal. Close to Southport shops and only a... More 

Was this review helpful? Yes 1
SundaleMotel, Owner at Sundale Motel, responded to this review

Hello Steve N, Thank you for choosing to stay at my motel in Southport back in July 2013. Your review was helpful and appreciated. Disruption from the construction of the Light Rail three months back when you stayed was intensive and periodically night works caused us much headache. There are 5 LIGHT RAIL STATIONS well under construction here in Southport... More 

Brisbane, Queensland, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 14, 2013

We looking for a hotel during the the peek times and last minute stay as was getting late to look for a motel as of our new born and we found the sundale motel it had pleasant manager first they said was 99 a night then after discussing it got dropped to 89 a night you cant get better than... More 

Was this review helpful? Yes 3
Lismore, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2013

My room is great ,sure its a older style motel so what . room is freshly painted ,beds are good no problems there. staff very friendly and helpful ,especially when needing immediate assistance with accomodation. Considering its near busy streets,its basically quiet. tea coffee and sudries all accomodated for . local shops nearby- was assisted with this and given a... More 

Was this review helpful? Yes 1
Surfers Paradise, Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

I know the gold coast and the million and one accommodation stays to sort through HEADACHE or what! sometimes sorting through all the bull takes the fun out of it all.., For location, easy access to everything you need, like walking to a woolies and surfers just over the bridge,, busses,,beach and broadwater, stop and think the money you save... More 

Was this review helpful? Yes 2
Brisbane, Queensland, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 9, 2012

Checked two rooms out here which were out the back and the top room especially was the most disgusting room I've ever seen and I've travelled a bit in Eastern Europe and most of Asia. The place should be reported to whoever monitors the standards of hotels/motels in Australia as its an international embarrassment and potential health hazard. Only good... More 

Was this review helpful? Yes 5
SundaleMotel, Owner at Sundale Motel, responded to this review

Harsh review to respond to isn't it? As the owner of The Sundale Motel I take these comments very seriously as my personal and business reputation is at stake here. I would love to apologise for the disgusting room this traveller alledgedly encountered but I actually feel I am the one owed an apology in this instance for an unfair... More 

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